Reasonably fast service for a lunch stop on our road trip. The place was clean and the Caesar salad, club sandwich and grilled cheese were all as advertised and yummy! The staff was also compassionate and helpful when our toddler tripped outside and needed some ice. We would come again next time we pass through the area! read more

I have loved the sandwiches here back to when they were on 4th St. I go out of my way when back home to get a sub or two. This visit, they demonstrated that they are not customer focused. I was the only customer in line, wanted 1/2 of large with vinegar, 1/2 without so it wouldn't be soggy back in North Carolina. "Sir, our system won't allow that." I wanted the dry half to be cut in thirds to eat while driving. "I can't do that sir, it won't look pretty". Never again. I'd give a negative 5 for service if I could. The sandwich had very little lettuce and tomato. Wasted a trip and $25 (yes, for one sandwich) read more

they should be ashamed of themselves for charging $8 for a "garden" salad that is LITERALLY iceberg lettuce and 6 cherry tomatoes. the description says 'mixed greens with garden vegetables....' And for a sandwich shop, the sandwiches should have a little more meat and not just two two slices of tomatoes on a hoagie read more

A cozy little eatery on a quaint town street made for the perfect late lunch early dinner for the two of us while road tripping on a Sunday afternoon. The place was clean the staff friendly and it was far more than a simple "sub shop" a technicality that would have easily had me overlook this gem had other yelpers swayed me to check it out The choices were plentiful and the personalization of those items were limitless. Kiosk or person to person ordering but the full menu lives on the kiosks so if you're a newbie take the time to peruse all your options. The prices are reasonable and we both ate way more than we should have on the cheap. Would I call the food spectacular or extraordinary- no, but it was tasty, served hot and more than satisfying. I recommend it and would definitely return when in the area. read more

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We always order the same thing. Ham and cheese sandwich! Only one for the two of us, they are large! Good service. Right downtown.

This is a cafeteria style eatery with a nice clean modern decor. Onion rings were pretty good. Got to try grilled cheese sandwich, steak sub, fries, and diet Snapple from the cooler. read more

Why go to this shop if everything on their menu is out of stock? Poorly run! Why do they have a website?

Were in town shopping, and asked a shop owner where to eat; he highly recommended Hecky's, and we had a wonderful lunch. The ordering process via kiosk was a bit confusing, but the food is made-to-order, and was really tasty. The menu on the wall showed the sizes -- mini, small and giant -- so be aware of what size you order ;) read more

Food is always delicious, my only complaint is not having a big enough stomach for their large portions! Definitely good quality food and good quantity of food! read more

Ordered steak hoagies online and picked up in a neat store in downtown Hamburg. The steak hoagies were delicious. Also got french fries which were also very good. It was super clean and service was quick and friendly. Nice old architecture. A lot of pride was evident at Heckys. read more

Huge portions and tasty food! We usually go here a few times a year. I get the fresh cut fries every time. My go to sandwich is the Beef Cheesesteak Hoagie( California Style) the portion of meat on the sandwich is very generous. My husband tried homemade soup this time as was not disappointed. Staff is very helpful and friendly. They have fountain soda that is self serve and also some bottled soda and Guers teas. Plenty of seating indoors. read more

Awful service tried to get just a "hamburger" on the screen in the hamburger section. Instead got served a hamburger sub which should be in the "hot sub" section which where that item should be located in the system. Tried to get them to remake it I didn't care about the money to begin with all I wanted was a hamburger ....well that was pretty much impossible they refused every way to make a simple burger instead. I've worked in the restaurant industry for 9 years and ongoing and never have I seen a customer wrong if you know what I mean.... Corn nuggets were fire thou! read more

We love this place we drive from Pittsburgh to Rhode Island and stop here everytime. We had to take 1/2home. read more

Hecky's Sub Shop - Turkey sub the heck special a vegetable sub curly fries and regular fries 1 soda under 50$. - Sandwiches Near Me - Hamburg, Pennsylvania

These people are so insanely rude. A waitress came to up to me and handed me a sandwich and started screaming at me because it wasn't my sand which. Even though she literally gave it to me. Her and the chef started talking about me and literally everyone could here. The rudest and most uncomfortable experience I have ever been. I will literally never come back again read more

Best hoagies around!!! Hecky's uses fresh ingredients, and makes everything to order. Never had a bad experience with Hecky's!!

I have liked your posts. I have told friends how good your food is (and it is really good). I have spent $226.86 at your business so far this year alone. I live so close to you, it's so convenient. So many good things until tonight. Look... I get that you're tired, you're understaffed, probably overworked. I can sympathize with all of those things. But you cannot get upset with customers for bringing you business an hour before closing time just because you are already cleaning up for the day. But, if you choose to still complain about a customer, maybe don't do it so loud that they can hear you. Tonight wasn't the only time. I have heard you say things about other customers in the past as well. I would have wiped off the table and put the chairs back on top of it myself when I was finished. Or, you could have asked me not to sit there. I was going to leave this go, because I know it sounds petty, and I have enough rewards saved up that I could probably feed half of the town. But... I'm just tired. Tired of letting everyone say and do whatever they want without any consequences. I'm tired of just accepting things when I'm not happy with them. We are all tired, including you... I know. The chairs are up for a reason... I got it. read more

Tonight we went to heckys and this is the third time they forgot something on our order. Their resolve can you stop back and get it.... No, you idiots shouldn't have forgot it in the first place, you paying my time and gas to stop back..no of course you won't.They also charge to put tomato's from a sandwich on the side like it was extra toppings. With Kramer's, pizza como, Louee's and so many other good sandwich places that get it right, we won't be using heckys again since they are also over priced on top of it. read more

Great place to get a sandwich made your way . Clean , pleasant, spacious environment. Friendly staff . Touch screen ordering to customize your sandwich . Good value , product. This is not a chain , it's old school and capable. read more

Nice little place had a good grilled cheese. Fries are excellent. Grilled ham and cheese hoagie was also very good.

It's no secret how much I love Hecky's. I grew up coming here, the place has been a Hamburg institution as long as I can remember. 100% the best hoagies in town, at least to me anyway. Be careful with what size you're ordering, because the large is HUGE. My go-to is the Hecky's Special, but they also have great sides and my picky girlfriend loves their cheesesteaks. Cool place to sit down and grab a lunch, owner plays great music (must be a Radiohead fan), and they've kept up with the times by offering an online order option as well as touchpoint order screens inside. Very friendly people, quick service. A must-try. read more

Excellent food staff is super nice food really good clean place to sit down and eat at

Local favorite with great sandwiches and large portions. The cheese steaks are the best.

I stopped in Hecky's and ordered a cheeseburger and fries to go. When I took out my burger it was dry, over cooked, and only had cheese on it. It was tasteless and upsetting that I spent $9 on it. Not to mention how bland the fries were. The girl at the counter was nice, but next time, tell your costumers that a cheeseburger literally JUST comes with cheese and a patty. Disgusting. read more

Hecky's Sub Shop - Cheeseburger bland. Nothing on it. - Sandwiches Near Me - Hamburg, Pennsylvania

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Don't be fooled by the "small" sub size -- they're 10" rolls absolutely LOADED with meat. Also, our friendly service had no problem answering all the questions we had about menu items. Avoid the nearby chains and get a filling value meal here. read more

We found the place from the iExit app as were were on 78. It's only half mile from exit. We had hot and cold subs, both were very fresh and delicious. The staff were friendly and answered any questions. We did not have any soups but it looks like they have daily homemade soup specials. read more

Love the cheese steaks and fresh cut fries, Our family has now judged this place as having the best cheesesteaks. We tried a buffalo chicken cheese steak and it was really good. Since I do t like hot hot I needed some extra ranch sauce. read more

Good god great foot longs! I'm not talking about the subs either. Wink wink. Ask for Andy he'll give you the most amazing "special" ever. Just pass on the after dinner mint. read more

I had a chicken cheese steak mini and small curly fries. The mini is a decent size but I was hungry. So the next size up might have been better. I loved the sandwich! I added "Cali style" - lettuce, tomato, onion, peppers - except without the peppers. This was an extra cost. The tomato on top of the sandwich was weird and not easy to eat. Plus the tomato was a bit mushy texture. Curly fries were good and as expected. The small was enough. Hubby had the chicken parm and it had mozzarella sticks in it. He was happy but he has had better. He had the large curly fries which was a whole lot! Loved the atmosphere even though it was a tad cold inside. Customer service was meh. Not rude but not really that pleasant. I really liked their dishes. They look heavy but they are actually plastic. read more

Hecky's Sub Shop - Chicken cheesesteak. - Sandwiches Near Me - Hamburg, Pennsylvania

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Had great food here every time i had eaten here it had been good from subs to Hot Dog to all the different sides they have and it's a nice environment as well read more

Hecky's is where it's at! On my way back home to MD we got hungry and decided that we'd eat at Hecky's. Best choice we made. Food was delicious and fresh and most importantly hot! Staff was friendly and I'll definitely be coming back here. We have so many more options to try and don't forget the fries! Overall a really great experience and I recommend coming here and supporting the business! read more

Great little sandwich shop. Absolutely enormous hoagies. The large is every bit of 2 feet long. Peppers are awesome. They also sell some locally made potato chips that's are amazing. read more

for various reasons I've driven across Pennsylvania several times this year, and now I'm making this place a regular stop. I had a turkey sub a hamburger sub and now a chicken cheese steak in the all have been excellent read more

Friendly staff, and one of the best Italian subs I've had in awhile!!! Stop by if you're in town or passing through

I lived in Hamburg for 6 years now. I ate here enough for the woman inside to refer to me as "the soup guy" every time I walked in the door because I ordered the soup a lot. It was the best soup in town. The price was a little high for small sandwich shop, but I'm willing to pay good money for good food and the quality matched the price. About 2 maybe three months ago it all changed. Seen signs for new management, and new hours and half the menu board was blacked out.... then two weeks after that another hours change, then another hours change. Now they are open 10am-3pm. Whoever the new owners/managers are, have drastically decreased the quality of food and service. The quality of the food here has plummeted to a very poor standard. I bought a turkey club that had (and this is no exagerration) one slice of turkey on it. I bought a crab bisque soup that was filled with long strands of surimi. My third and last visit I bought lobster bisque. Was my all time favorite soup they made there. My disappointment was paramount. It seemed like nothing more than cream of potato out of a cambells can with some old bay seasoning and a drop of food coloring to make it pink. I took two bites and threw three soups away. I'll never go back there again. This used to be a main staple of the community, a place I could take visitors to, or recomment visitors go to. Quite frankly I'm disgusted because I watched my favorite place to eat in town turn into a place I would not go to if invited, basically overnight. Bottom line, if you came through hamburg before and remember this place having good food, or someone you know once told you they had good food and your thinking of stopping in, don't. The food is terrible and quite frankly they close at 3pm now anyway so chances are you'll walk up to an empty building. Such a shame. read more

I and three friends had lunch here today and it was really good. Three of us had different kinds of cheese-steaks, and the fourth had a turkey hoagie. We split an order of fries. All of it was tasty and quick, and we'd all go again. Hecky's also honored the Yelp free drink and soda on our order, which I much appreciated. A comment on other reviews. The reviews are pretty old, and the most recent review (12 months ago) seems to mostly complain about the soup. I can't comment on the soup, but if you're going to a place called "Hecky's Sub Shop" maybe you should order a sub. They're good. read more

I haven passed this wonderful sandwich shop for over 20 years and finally drove here as they had a special offer for Yelpers. Buy a small 11 inch sandwich...get a free small drink and fries. The fries were very tasty and needed no ketchup. The soda here is Pepsi products. My turkey and provolone sandwich was presented on a huge soft roll, which held up well. The turkey and cheese blended well and the fresh lettuce , tomatoes and mayo gave my sandwich the "finishing touch". I had to take half if it home as I was stuffed...and this will be a routine stop for me when I am hungry in Hamburg. read more

I really liked this place! Sandwiches (subs) were good. Service was friendly. And fries were fresh cut. I really would like to try the cheesesteak next time. Hecky's special was really good (their Italian). Not a complaint or praise, just an observation. The place has rolls that are super soft and chewey. Not crusty at all. I really liked them. This is not a bad thing. Just as people are Sitting here looking and thinking about getting a sub, know it is more like really soft, really good bread inside and out, not crusty on the outside, soft on the inside. I'd go again for sure the next time I'm out here and I'm glad I stopped. read more

First time here. Found about this establishment when using yelp to find local eateries to patronize on our planned trip to cabelas. This place is a needle in a haystack. If you didn't know it was there you'd probably never look for it. This isn't your normal sub shop. VERY clean, nice decor, and friendly service. Loved the fans and track lighting throughout the place. I had the half cheesesteak. Comes in mini, half and full if I remember correctly. The half was more than enough for 1 person. Taste and quality was excellent. If your in close proximity to this place and you don't stop in, its your loss. read more

Hecky's Sub Shop - cars driving down the street - Sandwiches Near Me - Hamburg, Pennsylvania

Soup, salad, 2 sandwiches and a soda about $24. The French Onion Soup was croutons and onions little broth and unmelted shredded mozzarella on top; tasty for a sub shop. The decor was modern and pleasant. Their version on ranch dressing is dill and sour cream with maybe a little mayo, not ranch. The hamburger sub was reported as delicious, my deluxe club sandwich was inedible as a sandwich. Unless like a serpent, you can unlock your jaw and extend it about 3 inches, it's impossible to eat the sandwich. All and all not a bad spot, but I'd prefer a sandwich you don't have to eat with a knife and fork. read more

Stopped in after a hiking trip on the AT and it was well worth it. Had a great cheesesteak prepared exactly as ordered, and really good home made onion rings. Cheesesteaks are enormous, you'll be doing well to eat all of the small which is ten inches long. Prices were reasonable and the service fast and friendly. read more

Hecky's Sub Shop - Interior - Sandwiches Near Me - Hamburg, Pennsylvania