We've been using West Suburban Limo for 15 years and they are always so consistent and…read moreprofessional. A true joy to not stress out about getting to and from the airport!

Amazing service. Had a flight cancelled and rebooked for next day; they were flexible in adjusting…read moreour reservation. Then the day of our new flight; airline offered an early flight and WSL again was fine in adjusting our reservations, with it not only being an earliler flight but to a different airport (Midway vs O'Hara in Chicago)

Kevin was on prompt with pricing (VERY reasonable), on time, courteous and a very clean car. Having…read moretried to get Ubers and taxis out to the suburbs for the airport was frustrating, expensive and I almost missed a flight due to cancellations. Going to use Kevin from now on.

Great service- responsive and flexible. Had to make a change and they accommodated quickly. Will be…read moreusing them again!!

My experience is probably between a 3 and a 4. I utilized this service for wedding day…read moretransportation. I discovered the company by reaching out to several vendors on Yelp. For what I was looking for, they offered the best pricing, and I assumed they would know the area as their office was close to our destinations. Over the phone for the booking, I felt like they took a lot of notes for the details/requests. I had a couple of things that did cause some frustration. 1. Multiple charges to my credit card. (They accidentally charged me for each quote instead of the final amount) It took several calls and emails to get them to refund the overcharge payment. 2. Upon booking, I was given one driver's contact information. As I was trying to organize wedding guests, I provided the original driver contact information to guests. A different driver called me the day of the event. It didn't appear that he received all of the notes for the event. As I was in the midst of being busy with wedding prep, my maid of honor took control to get everything/everyone organized . Another positive: The car we booked was the car received. The car was clean, and everyone got to/from the event safely. Driver was friendly.

We used this company Christmas Eve for a lights tour and it was AMAZING! Our driver was Robert and…read morehe mapped out the entire route, gave us an aux cord to play our music and was so nice!! It definitely exceeded our expectations!!

Great service! Drivers always early or on time, they service all of IL and neighboring states, and…read morehave a great system for when you land at the airport!

Great service!! Will definitely use again. Very punctual and clean vehicles. Driver was friendlyread more

Used Suburban Rides in lieu of renting a car to get from Midway to downtown to Pallatine to Midway…read moreover three days. I didn't want the hassle of renting a car and driving in unknown territory and weather and the cost of the rental, hotel parking ($60/night!), tolls, gas, etc. Grady was awesome. Best driver I've ever had. Price was less than the cost to rent, park, etc. Scheduled all of the trips in advance. Made slight adjustments to locations and pick up times and they were all accommodated quickly and happily. Will use them again - LOVED GRADY!!!

Great service. Took me and my my family from and to Midway Airport. Was on time to and from…read moreMidway and provided excellent communication. Highly recommend this business.

SAFER Friendly Drivers…read moreGood Service Clean Just like family Worth the ride Feel at home

I was very happy with my booking and service through Suburban Rides. I was comparing responses and…read moreprices among a few town car companies and in the end went with SR due to their pricing & service exemplified. On the morning of my very early pick-up, I had scheduled 5am but it ended up being about 5:15 am as the driver had issues finding my office. I ended up walking to the main street to help him in finding me. He played classical music on the way there which in turn made me feel classy. He also chatted quite a bit which I can appreciate most of the time but for whatever reason that morning, I just wanted to kind of zone out in my solitude. Either way, I was pleased for the most part and would book Suburban Rides again for an airport trip.

I needed a ride from Ohare on short notice. My usual company couldn't help so I tried ABC…read moreLimousine. Great service from the start. jay the dispatcher was friendly and helpful. Joyce is the driver that picked me up calling me as I reached the door and picked me up in five minutes. On a Friday afternoon! Great conversation too. I can't recommend them highly enough! 5 stars

Jay was amazing! Great communication! Very prompt and kind. Thank you so much!read more

Used them for the first time and won't be the last . They were wonderful . Very efficient and…read moredriver was wonderful .

Quick to answer a call or get back to you if you leave a message…read more We booked with them today for a trip coming up in 2 weeks and the process was smooth and seemless. The price was transparent and I look forward to doing business with them whenever we need to get to and from O'Hare.

5 star service! Great drivers, reliable and on time…read more I used another limo company for years before they changed hands and service went downhill. Then I tried Uber to go back and forth to Midway and O'Hare. I gave Americar a try and I'm so glad I did. They're professional, courteous, and have comfortable cars too. They're my new livery source to Chicago airports!

This was my third time using Americar Shuttle and I was once again pleased with the reservation…read moreprocess, professionalism and flexibility with reservations details. My driver was friendly, on time and arrived with a clean car. My only con would be the lack of refreshments. I am not sure if this is guaranteed within their service but the last few times I booked the driver had bottle waters available. I just expected this amenity to be consistent considering gratuity is included within the pricing. Overall the service was great but I believe this company may outsource their drivers so I may use another company that has a standard when it comes to vehicle model etc.

Needed help picking a golf bag from one address and deliver to me. They were great…read more Easy communicate with

Prompt, courteous and professional drive to & from ORD in a BRAND new vehicle. Our logistics…read morechanged multiple times & O'Hare Taxi was flexible. Very good service for our trip.