1. Heckler John Plumbing

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    Hatfield, PA

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    Heckler John Plumbing

    5.0 (4 reviews)

    Services - Heckler John Plumbing

    Plumbing inspection

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    11 months ago

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    1 year ago

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    3 years ago

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    6 years ago

    Have used several times. Prom pt reply. Great work. Reasonable prices. Highly recommend.

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    Jim O'Brien Plumbing & Heating

    Jim O'Brien Plumbing & Heating

    (4 reviews)

    From Jean K. Jim is good old fashion service - He's there when you need him. HIs company is…read morevery personalized where you don't get lost in the larger structured businesses. Our powder room toilet flooded our home causing extensive damage upstairs and to the basement. We had a sewer pipe that needed to be fixed - He knew exactly what the problem was because he was familiar with the original installation as my development was being built - he takes interest in the community especially has a keen interest in the plumbing aspects of his community. He didn't need to charge me an exorbitant amount of money just to assess the problem as two other companies wanted to. He dug a small 6' hole, fixed the problem and reseeded the patch for grass growth. Later I called him to check on my powder room toilet - it wasn't flushing right. He replaced a tube on to the flushing system (took all of 1 second). He noticed that the exposed air conditioning wall stack (exposed until our home is repaired from the flood) had holes in it. He went out to his truck and he patched up the holes with aluminum tape. Above & beyond. It's nice to deal with an upstanding person who takes pride in his profession. He called it a courtesy call.

    5 STARS ALL THE WAY! * Value: He was the lowest price out of…read more8 local plumbers. * Fast: The Hot Water Heater was replaced in under 2 hours. * On Time: He was there at noon on the dot. * Quality: Installation was Clean and Neat.

    IT Landes Home Service Team

    IT Landes Home Service Team

    (46 reviews)

    We're Gold Shield members and were disappointed with our recent service visit. A technician came to…read morecheck our dishwasher, was at the house for only a couple of minutes, and we were still charged the full diagnostic fee. I completely understand there are costs associated with travel and expertise, but I expected our membership to provide more value or some reduction in situations like this. As it stands, it's hard to see the benefit of being part of the program.

    TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

    Donnelly's Plumbing Heating and Cooling - Nick in one of our trucks, Donnelly's Plumbing Heating and Cooling

    Donnelly's Plumbing Heating and Cooling

    (124 reviews)

    Donnelly's is one of the top rated plumbing and HVAC specialists in the area. It's a shame to see…read morethe volume of poor reviews for this outstanding company. Most of them are just upset to have to be dealing with household management. I understand, but it's not fair. They replaced our water inlet valves for our washing machine - 10/10 service. It was pricey, but you get what you pay for. They didn't charge us for new hoses. The new valves are fantastic. Huge improvement. We also had them upgrade our entire HVAC. They gave us a VERY competitive price. Knocked an entire grand off for booking the same week. Minor issue after install and they called in someone who had technically just ended their shift. Above and beyond. We joined their protection plan for priority scheduling plus a free AC and furnace inspection annually. Holding off on the free plumbing inspection to do our own due diligence first. You only see Donnelly's trucks around my area for a reason. Outstanding quality. My advice would be to seek more estimates for smaller jobs, but do not hesitate for big/important projects. Clean, respectful, down to earth. Highly recommend!

    I called Donnelly's to get their assistance with diagnosing an issue with our in-wall Roman-style…read moretub faucet that was experiencing poor hot water flow. After identifying the faucet model number, cartridge size and installation details, I expected the technician to be capable of helping me get over the final hurdle and check everything out. Because it wasn't a "name brand" OEM (it's a Home Depot in-store brand - FLG) that uses a generic cartridge rather than a manufacturer specific one, plus the fact that the faceplate appeared to be secured with silicone caulk (it wasn't - just two rubber O-rings for the opening for the diverter valve and the main cartridge body), he said that his manager could only authorize a COMPLETE VALVE BODY REPLACEMENT - which would have involved removing the tub, tearing out tile and drywall, and several hours worth of work. He wouldn't even touch it other than removing the covers to expose the lock screws that held the handle in place. He said he'd need an Allen key and would have to pull the cover completely off to get to the shutoff valves in the valve body. What self-respecting plumber DOESN'T CARRY ALLEN KEYS to install small handles and hardware? I was so angry that I shut off the water main and the hot water to the house and started disassembling the handle and removing the cartridge before he was even gone. Fifteen minutes later I'd diagnosed that the cartridge was fine, so I went ahead and pulled off the faceplate, found the local shutoff valves, cycled them closed and open again, and then tested the cartridge to find that the water was flowing perfectly! I wasted a $49 diagnostic fee on mediocre service. Plus, the guy smelled strongly of cigarettes, which was very unpleasant. The only thing he did right was put on foot covers when he walked into our home. I want my money back! TLDR: I do not recommend this company. They fleeced us for a diagnostic fee and I fixed the issue myself in 20 minutes.

    Heckler John Plumbing - plumbing - Updated October 2026

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