If i can give them a negative 5 I... If i can give them a…read morenegative 5 I would. The owner Mike is a thief and self entitles A Hole. Firstche tells mexthat my water heater in bathroom is going bad. This was 5 years ago. It is still working no problem. I didnt see what he was telling me. He said it was rotting away and soon will break. So far it is the same 5 years later. Now here is the worst one. Outside of this deception i allowed him to install a new heating and AC unit along with new duct work. One of his workers fell thru my ceiling damaging a. VERY EXPENSIVE mural that was painted on my ceiling. We agreed to take some money off the bill. The money was not even close to the cost of the repair.! Out of the goodness of my heart i paid him back 500 dollars as i had the original painter scheduled come back and repair it. I have since found out it can not be properly repaired . Here is texts between me and owner Mike: Mike from one businessman to another you really don't know how to run your business. This is Bob Lulek at 3370 Laceleaf Dr. You did not want to come to my home for service which by the way the heater is working so I did not need you to come anyway But that being said you did not want to come because you think that I should pay you for falling through my ceiling and ruining a $15,000 mural that I had specially made on my ceiling. It is not the same and it's gonna cost me at least that to redo it what you gave me was a pittance, and I was good out of my heart to give you $500 which I should not have done. so in essence, you paid me a lot less than what the mural is worth and yet I still out of the goodness of my heart was hiring you for Business as a businessman you should stand by the principles of honesty and integrity. Apparently you don't feel that way and you think that everything should be in your favor, even when you destroy my home and something that was very dear to my heart. After all thatchappened i called hom still (call me a bleeding heart) this is his response: go get anotherccompany!!! He ruins my 15,000 mural and wants me to pay him back for the repair that did not work out. I told him i would be glad to pay all the money back hecdiscounted, provided i find a new artist to redo thecehole mural!!! Of course there was no reply. This man is a self entitled selfish SOB who will not take responsibility for hos actions!! STEER CLEAR FROM HIM I putca date ofcservice thstcis not correct butchadcto put a date. It was several years ago. I see that he has responded. Here is a photo of what he left me with. There is no way that I would pay him. REPAIR has not been done and I am contemplating bringing him to court for the repair which will cost about $15,000. This was a beautiful mural and this man all he cares about is being paid for damage that he did to my home and has the gaul to say this was my wife not wanting to pay. Remember, I paid him $500 out of the goodness of my heart because I thought it could be repaired which I found out it could not be. I should have brought him to court ago steer clear of this man he is evil and full of himself. Now, seriously would you pay for this after a damage to $15,000 mural? My home has been ruined and this man all he can think about is getting paid the money he paid me back which is not even a third of what it's going to cost to fix it! You just can't make it up lol. I have contacted Mike and explained that if he would like to pay for a new artist to come in and do the repair on my MURAL, I would be glad to pay him the balance that he had given me for the destruction of my beautiful artwork. But all he can think about is the money that he had to give me rather than the money I've lost which was almost $15,000 on this mural.

I've used their services twice and I'm satisfied with their work but the cost makes me hesitate…read moreusing them for other jobs. Overall a good experience...

Len Shaperio of America's Best Comfort is a fantastic HVAC resource…read more He's smart, responsive, nice, and very knowledgeable. Len does high quality work. He replaced our AC system and did everything effectively from the permits to the clean-up and disposal of the units. Our new system works perfectly. Len also literally bailed us out when our hot water system was leaking on a weekend. Problem solved. Totally recommend Len Shaperio.

Disappointed to say the least and now outright pissed off. We used this group for our service…read morecontract in the home we purchased because they installed the system. First, we signed an agreement that they would not stand behind because "the girl that sold the contract no longer worked there"?? Naturally.....250$ more please. No, thank you, we are not stupid. Second, now that I had a reputable company doing the work, I find out that the amateur tech (that was on the phone the whole service learning how to play hvac tech) left the gasket off of the the ignition housing.... leading to leaking gas and occasional ignition failure. Two thumbs, waaaaaay down. Would give less stars if I could.

Mallard Plumbing saved me again! Extremely thorough and professional. They leave me with a…read moreconfidence that The job has been done right. they came to my home evaluated the situation and was able to take care of my hot water tank leak! I trust Mallard Plumbing! although I don't want to see a plumber anytime soon I know I can trust them to do the best job!

When you only have one toilet and it stops working, that's an emergency, especially when an elderly…read moreperson lives here too. It was after 10pm when I called Mallard, I got a call back right away, the technician said he'd be here in half an hour but it felt like he got here much sooner than that. He started to rebuild the system in the tank. He already installed new parts into the tank when he noticed a hairline crack in the porcelain of the tank and a little bit of water was seeping out. A new toilet would be required but he showed me how to operate the toilet without keeping the tank full of water to avoid leakage and get through the night. He was very reassuring. He didn't charge me anything for work he did rebuilding the tank system and he told me 2 techs would be out tomorrow morning with a new toilet. The techs called before 8 am the next morning to tell me they're on the way. One of them told me the tech who came over last night was the owner of the company. I was very impressed the owner himself came out that time of night and arrived so quickly. The techs were also very polite, reassuring and informative about the new toilet. They left the bathroom clean with a shiny, new toilet, a raised-seat model. I'm impressed and grateful for the swift, helpful service especially in an emergency. Edited to add: AND before the techs left, they reminded me that the job they did is guaranteed for a year. I forgot about that because I've used them a few or more times before and they've always told me their work is guaranteed for a year. I can say that everything they've ever fixed or installed here is still working properly, never having a problem.

Unreliable company. Roots came to my home to provide a proposal, scheduled the work but failed to…read moreappear as scheduled. 30 minutes after the appointment time, I called to inquire and was promised a call-back, which never came. I placed a second call and was told the appointment never made it into their schedule. Rob

Such a Aweosme group of guys, came and got the job done fast , they also cleaned up well. Thank youread more

Heater was not working. Called them at 10am. By 3pm it was fixed…read more Fair price Great service

I would not use this company for any work that you need done. I needed plumbing work done but was…read moreassigned with Kitchen & bath remodeling department?? The work was done and we are satisfied with the plumbing work that was done but the communication with this company is horrible. They do not let you know the time someone will be out just the day you have to call yourself to see when someone will be out. I needed plumbing work done in a bathroom and someone comes out that can't do the plumbing work. Had to wait the next week for someone to come and complete the work. I paid my bill in full but we keep getting calls to make a deposit on the estimate we accepted and signed to get the job scheduled. What is wrong with this company they do not communicate with each other. (departments)

~Extremely poor customer service by Dan Abbey with Abbey Plumbing & HVAC…read more ~After the installation of a tankless water heater ($$$) in 11/2013 I was offered a one time free maintenance in approx. 18 months which would have been 5/2015. I was assured they kept a record of it and would contact me for scheduling the service. No one from the company ever contacted me. ~I contacted Abbey Plumbing to schedule the service. I was initially scheduled for 7/10 at 9am-10am. Dan Abbey called at 8am indicating they weren't coming. Strike one! ~I was rescheduled for 7/22 at 7:30am-8am. No one ever showed up or called to cancel/reschedule. Strike two!! ~I was then rescheduled for 9/22 from 10am-2pm. At 1:20pm Dan Abbey calls and says his guy is running late and what my timing was like. I reminded him my time frame was 10am-2pm and that he had until 2pm or would have to come back after 4:30pm. Dan agreed upon that and was going to call me back. Since I didn't hear from Dan I called him at 4:46pm. Dan needed to call "his guy" and figure things out. No call back by 5:17pm so I called Dan. Had to leave a voicemail message. Around 6pm I spoke to Dan and he indicated "his guy" went home at 5pm after he finished a job. So Dan agreed to come himself after he sorts some things and would call back. I believe it was after 6pm that Dan called back and said he can not make it. ARE YOU KIDDING ME??? Dan rescheduled for today, 9/23 from 10am-11am. He shows up at my door 10:59am. Performs the necessary work which took all of an hour. ~Apparently Dan Abbey and Abbey Plumbing & HVAC could not find 1 hour from 7/10/2015 to 9/23/2015 to service my water heater. ~They have frustrated & inconvenienced me for the last time. I find it hilarious that their emergency 24hr service line is not in service.

We have used Abbey Plumbing only a few times, but every time we have called they have always been…read morevery quick to fill our needs. They are also very courteous and clean with their work. Highly recommend.

It was a bit overpriced for the two very small jobs I had for them. I had most of the work prepped…read morefor them to be able to be very quick. But they did complete everything I needed them to without any challenges.

I have used Patriot Plumbing on two occasions. While our first interaction with the company was…read moregreat, when things go wrong, Patriot Plumbing disclaims any responsibility and turns to blaming the innocent customer. In August, we called Patriot Plumbing to perform regular servicing on our acid neutralizer system for our well water. Part of the service was to refill it with media. The system had never caused us any problems. Immediately following the service, my wife and I awoke to find that our basement had flooded. The acid neutralizer system had discharged all the media that the Patriot Plumbing technician had just put in, clogging our drain and sewer pipes in the home. I immediately contacted my insurance company as well as Patriot Plumbing. At first, Patriot was very apologetic. They claimed that "this has never happened before" and promptly dispatched a technician to perform emergency plumbing services to mitigate the clogged drain lines. The technician didn't understand what happened, and he therefore couldn't recommend a fix for the water system. He also hesitated to recommend replacing the system, because he couldn't say that there was anything wrong with it. This left us with a flooded basement and an empty acid neutralizer system. Since our insurance company sought reimbursement from Patriot Plumbing for damages, they have really changed their tune. Suddenly, Patriot has cast the blame on us. "It must have been your faulty equipment." Patriot Plumbing has refused to refund the $535.11 that I paid in good faith to have my acid neutralizer system properly serviced, but which never was, and my basement was flooded. Instead, Patriot Plumbing has offered us a "discount" on replacing the system that they now claim is broken. Lisa from Patriot Plumbing even had the nerve to blame me and my wife for involving our insurance company! She stated that we should have relied on Patriot Plumbing to remediate the flooding with a simple shop-vac, rather than involving our insurance company who immediately dispatched a professional water remediation company. I wanted to provide a very honest review for consumers to make an informed decision. I have had some very positive interactions with Patriot Plumbing. Their service technicians are always friendly and prompt. However, when Patriot Plumbing screwed up, they disclaimed all responsibility, blamed me and my wife for it, and left us with a flooded basement, an empty acid neutralizer system, and a pile of bills to pay.

WARNING! Patriot Plumbing installed a new hot water heater a little over a year ago. They came the…read morenext day and were very eager when it came to taking money. UNFORTUNATELY, Patriot did not close the permit so when I recently went to sell my house, the inspector came and it failed inspection. I called Patriot and spoke with a woman who claimed to be the owner. She said she would not do anything. She was very nasty. We had to hire another company and pay an additional $800 to replace the black pipe they left causing this inspection to fail. Patriot is the WORSE company in the world. Their shoddy workmanship caused so much grief. Patriot Plumbing does not stand behind their work.