I honestly wish I could give this business MORE than 5 stars. I found Stephanie, the owner, when my 86 year old father was in the hospital after what was supposed to be out-patient surgery. He ended up in the hospital for 4 days and then rehab at the hospital for 3 weeks. We knew we wanted private aides and had a few resources which all fell through. There was a wonderful aide at the hospital who knew of Stephanie (Stephanie used to work at the hospital). I called and she answered her phone ON the monday of x-mas weekend, and got us a daytime and nighttime aide to start THAT DAY. And when 1 of the people was not up to par (not terrible, just not a good mix for my father), she immediately switched to someone else. We now have the most wonderful 2 women helping my father as he recovers. They were there at the hospital, at rehab, and now at the house until he is full recovered. They are not just there to "help" - they are sweet, and encouraging and uplifting! And even the few substitutes we have had have been wonderful. And the charge is reasonable, right on par with what other similar services charge. Stephanie treats her employees (and clients) like family. There was a snowstorm one night and I was worried that the aide wouldn't be able to get to the hospital - Stephanie picked her up and drove her there! When it was time for my father to go home, I wanted to see if the women would feel comfortable doing some light laundry - no surprise, Stephanie had a detailed list of all the things they would help out with at the house, which was VERY inclusive. In a business where you hear horror stories, Stephanie takes pride in what she does and how she impacts the people who hire her and truly cares about people. This business (and Stephanie, and the women who work for her) are truly HEAVEN SENT! read more