I want to start by saying that I AM IMPRESSED!!!! Isaac did AMAZING work! I made an appointment and…read morehe showed up right on time. He set his stuff up and was up and going within minutes. He walked me through the whole process and made me feel comfortable. Unfortunately the leak was in an inaccessible area (under a concrete stair way) so he couldn't point me in the exact location, but when I had the area accessed HE WAS LESS THAN A FOOT FROM LEAK, WHICH WAS SPOT ON!!! I would have never guessed the leak to be there and would have never thought to look there. HIGHLY RECOMMEND!! If I am ever in a jam again, I would DEFINANTLY call him again.

From the owner: Action Leak Detection specializes in locating underground water leaks using special sonar…read moreequipment. Instead of digging up your entire water line, we can pinpoint your leak's exact location and save you thousands in plumbing and excavation expenses. Suspect a leak? Call us first! We specialize in finding plastic pipe & private water lines We serve Whatcom County, Island County, Skagit County and Snohomish County.

I had Clint Defries's at west mechanical in an emergency situation. The art store in my building…read morewas without heat and if cold weather came in it affects the paints. It was during the holidays so a challenge for installation but west mechanical prioritized the install and the tenant was very pleased and thankful. Clint was also excellent in following up himself with not only me but my tenant Danielle as well. Thank you Clint and West Mechanical for efficient service and fair price for the replacement heater.

great service and quality! we recently needed to upgrade…read moreour water heater. they came out. made a recommendation for one that would save us on our monthly bills but also had some rebates we could use. super impressed. would highly recommend

Update: Alana, who answered my calls and emails, is amazing…read more Tiera, the CEO, was understating and compassionate. We did reach an amicable resolution to the situation. I'd give them a solid 3.5 for the outstanding customer service, keeping in mind that at the end of the day, their technician did damage the old faucet. The office team and Matt were all nice and easy to work with. Was disappointed that in order to remove the old faucet Matt had to cut it off, which rendered it unusable, and did not ask if we were okay with that. (It was a Grohe unit that retails for $400) We discovered that the new faucet was not installed correctly. As a result, the pull out hose is fraying and we have very low water pressure. Have reached out to the company and will update once I hear back.

If you need anything HVAC done, these are your guys! Better pricing than other companies around,…read morevery professional, and they did an amazing job in a short amount of time! Couldn't recommend them more!

My dryer quit working last week. I sought various reviews, starting first with Yelp. I saw in…read moresomeone's comment that Appliance Service Solutions works on LG appliances (a lot of service people don't). I called and a very professional woman answered and set me up for an appointment between 9 and 11 on Monday morning (5/11/20). Monday morning, at 10:45, Mike called to say their previous job ran long and wondered if 11:15 would be okay. I said, "Of course!" They arrived at 11:10. They were wearing masks and gloves. I have a full-size stacked washer and dryer; heavy, to say the least. They checked out my dryer thoroughly and determined it was fine, but they were concerned that my old circuit breaker may be having issues and recommended I wait to use it until I have an electrician out. I was SO grateful to find out my dryer is fine (because I'm actually in the midst of seling my condo). Their price was very reasonable for as long as they were here. I had expressed my concern about a possible fire and they were so thorough. I would definitely use this company again and highly recommend!

In terms of response time, knowledge, and practical advice, I do believe Appliance Service…read moreSolutions is a knowledgeable and reputable company. The technician was professional, clearly experienced, and identified a legitimate issue with my refrigerator that I was not previously aware of. That said, I will not be moving forward with additional services because of my experience with pricing transparency. I originally scheduled service for a dishwasher diagnostic. Over the phone, I was quoted approximately $150-$165 for the dishwasher diagnostic, not including any additional parts or labor if repairs were needed. While the dishwasher diagnostic cycle was running, the technician began discussing Samsung appliances with me and mentioned that my refrigerator model may have a common issue. He asked if I minded him taking a quick look at it while he was waiting on the dishwasher cycle. My understanding from the conversation was that this was a quick courtesy look while time was already passing during the dishwasher diagnostic. I agreed. He briefly inspected the refrigerator, pointed out ice buildup, checked the temperature, and explained the likely issue and what the repair would cost. I appreciated the information, and I do believe he correctly identified a problem that may need attention. The issue came at the end of the visit when my final bill was just over $250. When I asked about the difference from the original dishwasher diagnostic quote, I was told the additional amount was because he looked at the refrigerator. My concern is not that the refrigerator inspection had value. It did. My concern is that I was not clearly told beforehand that looking at the refrigerator would be an additional diagnostic charge. Had I been told, "I can take a look at the refrigerator too, but it will be an additional charge," I likely would have approved it. The problem is that the way it was presented -- as something being done quickly while waiting on the dishwasher cycle -- made it feel like a courtesy or part of the same visit. Overall, I think this company knows appliances and appears capable. However, based on my experience, I would recommend confirming all charges in writing before agreeing to have them look at anything beyond the original appliance you scheduled service for. Clearer upfront communication about additional diagnostic fees would have made this a much better experience. For anyone wondering why I chose two stars: Yelp labels two stars as "could've been better," and that accurately reflects my opinion of this experience. The technician seemed knowledgeable, and I do think the company is capable, but the pricing communication could have been much clearer. That is ultimately why I feel two stars is warranted.

Wow! Tim is a well-qualified repair technician who has fixed my washer, dryer, and range. He is…read morehighly responsive, has most parts on hand and, if not, can get them next day. He goes the extra mile and cleans, leaving your washer smelling great. He is an all-around nice human being.

Awesome service! Tim came over after another job at 8:30 PM to fix our range! He checked to see if…read morehe could fix it there and then but had to get a part. That came in the next day and he offered to come over right away to put it in. Very responsive and very capable. His bill was very reasonable!