I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

The customer service and timeliness of appointment was exceptional. I have deducted one star…read morebecause I requested an itemized invoice and after realizing I was only emailed a payment in full receipt, I had to call back and was advised that they do not provide itemized invoices that include material and labor costs; only paid receipts. I feel like that should have been clarified upfront, upon my initial request, versus having to call back and being advised after the fact.

Professional, good communication and competence service. Was a referral and will refer as wellread more

They are NOT open 24/7 - closed saturday and sunday; bad and confusing information provided by…read morevendor

Michael is an absolute rock star. He helped me out over the phone during the holidays while on his…read morebreak. And then offered to swing by quickly right away if it didn't work... but it did. And not a single other plumber or handyman had suggested his idea to solve TWO frozen showers. He's a legend. Don't hesitate. This is good people.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

He came on a Saturday and kept in touch until he arrived. Very polite and cooperative. Made good…read moresuggestions

Jay at Pro Plumbing did a great job replacing our water heater. He was efficient, professional, and…read morecompleted the installation quickly. He was a pleasure to deal with, and I would definitely recommend him and Pro Plumbing. Price was reasonable.

I had an excellent experience. I highly recommend this company…read more I submitted a request through Yelp on a Saturday after discovering that I had no hot water, and they responded within minutes. Even better, there was no extra charge for a Saturday service call. The technician arrived at my home in less than an hour and was friendly, courteous, and professional from start to finish. He quickly diagnosed the issue, clearly explained my options without any pressure, and had the problem resolved in just a few minutes. I also found the pricing to be very fair and affordable. It's refreshing to find a plumber who is responsive, honest, knowledgeable, and respectful of your time. If you're looking for prompt, reliable service at a reasonable price, I wouldn't hesitate to recommend them. I'll definitely be calling them again if I ever need plumbing services in the future.

Hire this plumber, Joe was fantastic. He was experienced and professional, quick to respond, and…read morequick to complete the work. The job wound up being more than expected and the rate did increase from our initial discussion over the phone, but it was ultimately a very fair price for the work. Unfortunately for me, he was the third person to attempt my clogged kitchen sink, so I would strongly recommend you START with him! 10/10 will call again next time

Kirill replaced a faucet on a vanity for me. He was in and out within 1 hour. Very friendly and…read moreresponsive to schedule. Expert job. No leaks. Cleaned up the area after he was done. Job is guaranteed if there are any future issues. He does full bathroom remodels too if you're looking for a bigger job! Thank you!

Kirill was quick to act on his feet and responded with a quote immediately. He was able to complete…read moremy service the very next morning! The pipes under my sink were leaking and both my partner & I couldn't quite pinpoint the issue. Kirill came and knew exactly what to do. The quote I received included both parts & labor which was super helpful. No more leaks! Highly recommend him to anyone in the NYC area.

Did an excellent job disconnecting my washing machine. Professional. And well priced service.read more

Got there super quick . Did a great job. And the cost was reasonable. Would definitely recommendread more

He was fast. He got the job done. I have no idea what he did in there but I can shower again…read more Yessss. Thank god.

Great experience from start to finish! Communication was clear and timely, pricing was fair and…read moretransparent, and the work was done professionally and efficiently. Knowledgeable, reliable, and easy to work with. Definitely recommend to anyone in NYC looking for a trustworthy plumber!

My backyard drain was not allowing the water to go through. I called the Roto router and they came…read morepretty fast. They had a machine and cleaned it out however I felt that the price they charge of $650 was so evident for the work that was done because I know that if I checked with other people who was at least $100 less.

Roto rooter is an old company that is the only thing I like about it. I waited for hours then they…read morecalled me and told me the person is busy that was supposed to come at the schedule time then they say they don't come to Govt housing. You wasted hrs of my time, I could of hired someone else. Unfortunately, I don't recommend them anymore. That goes for churches, sules, gyms, etc. Time is still money.

Company quoted me a price, and honored it. The technician phoned me to let me know he would be on…read morethe way, and arrived on time. Snaked out my main sewer line (annual preventative maintenance --- I didn't have a backup). Completed the job conscientiously, without rushing. All went well, so I am very satisfied. (Just as a formality: the company is under different management, with a different technician, from the last time I used them a little over a year ago.) D.E.

Pipe monkeys was professional from the start. They explained how their pricing works and their…read morecustomer service was top notch. The technician who came to repair my drain knew what he was doing and it was done promptly and professionally. I would use them again if a situation came up again! Thank you!