This year we were facing the needs to find the new tenant in the most difficult in real-estate…read morebusiness period of the year- November month, the start of Holiday season. After a competitive analysis, we chose Platinum Property Management Services to work with us. Their professionalism and experience were immediately apparent. The back-office team quickly onboarded us into their system. The house was taken over by Jennifer (leasing V P), an experienced professional with wide ranging connections with service providers that we needed to get the house ready. She quickly provided us with estimates, saving us time and money on a number of projects. After a little more than a week, all of the issues in the house were fixed and the house was clean, shiny, welcoming and ready for the market! Immediately after, seasoned leasing agent Dede took it over. She created very compelling advertisement content and within two days pushed the house advertisement to the most visited real-estate websites on the market. Within a month and half from the date of our tenant's departure, the house was rented. And this during the lowest season in the real estate market! We are very impressed and appreciative of everything that Platinum has done for us and highly recommend them.

I normally don't leave reviews, but I feel this experience should be shared for transparency…read more I applied for a rental through this company, paid the required $75 application fee, and submitted extensive personal documentation, including proof of income, identification, and sensitive personal information required for the application process. I met the stated qualifications with a 600+ credit score, verified income exceeding 4-5x the rent, veteran status, and no criminal history or prior evictions. What was most disappointing was the lack of communication after everything was submitted. I had difficulty getting responses or updates regarding the status of the application after providing payment and highly sensitive personal documents. I understand companies have screening standards and may approve or deny applicants at their discretion. However, professionalism, communication, and transparency should still be expected -- especially when applicants are being asked to provide private personal and financial information. I hope this encourages better communication and professionalism for future applicants.

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

JASMINE IS AWESOME!!…read more Jasmine has been the ONLY person on this stressful journey who not only responded quickly, even though she couldn't help me, but actually went the EXTRA mile and helped me to find exactly what I needed to help me!!!! Gif sent me an angel on a day I needed it more than ever, he took one away but sent me another

This group was hired for our family estate sale. For integrity purposes prior to our sale, I…read morecreated a video w/my phone. After the sale was completed, the owner wanted to just leave the check at our door step. I had to request an itemized receipt as she or her staff held themselves accountable to provide. I have proof we were not paid for SEVERAL items in the video and not on the list of what "sold". Blue Moon Estate sales handling Gainesville, Lake Lanier I give a rating of -10 for integrity. Rating of -10 for unprofessional, lack of character.

I would stay away from this company. Several large furniture items were sold and not listed on the…read morefinal price sheet along with many clothing items also not listed. It took weeks for payment and we ended up paying them over 85%. Look at the fine print when signing a contract.

What can I say about Matt Thaxton and Ruby Brancato? Well, we sold our house and bought a new one…read morein the same day. It is unfortunate but the buyers of our house did not provide for us any time in between to do the actual moving. From the get go Matt and Ruby laid out the plans for selling the house. We were on top of our part of the work involved in selling a home. We cleaned and did not miss a showing. Everything went as planned. We were under contract in the time period they estimated we would be. Matt then showed us a houses. That same day we found a house we just adored. We fell in love with this house and this was the one we had to have. We went under a contingency that same day! We were able to close sooner than expected. We wanted to be in our new house ASAP. On closing day we had a disaster! Our movers did not show up on time. The buyers expected us out by the time we sat down at closing. Ruby and Matt sat down with me and calmed me from my state of panic and explained that we had a shot to still close on this deal by way of a last minute negotiation. At that moment I decided to put my full trust and faith into Keller Williams. As a result, we closed on both houses and we are now living happily ever after in our new home where we will raise our family. As an added bonus, they gave us a house warming gift which we use every single day and are very grateful for. My advice to anyone... trust in Matt and Ruby! Until next time Keller Williams.

Stephanie Ruckh with this agency was the most attentive agent I have ever had. She answered…read moreeverytime I called. You will not believe this, she vacuumed my whole house when we had trouble moving out on time. Her husband came over and took a load to recycle. I highly recommend her to anyone selling a house. Even though agents are so swamped right now, she made you feel like you were her only client.

Spalding Brokers has been the best rental experience I have ever encountered. Their prompt response…read moreto any and all maintenance needs and repairs is far better than any I've experienced. The app used for auto pay and maintenance requests is seamless. They run a very professional business with excellence in client care. If you are considering a rental property, rental agent or listing agent, I highly recommend Spalding Brokers.

For potential homeowners looking to use this broker: run! I…read moream a tenant that has been through hell from these two. I moved in June 2018 and didn't receive the HOA covenants until Oct 2018. Having never lived in an HOA community before I didn't know how strict rules were here. The property owner received notices from the HOA about garbage cans and parking- rules I was unaware of due to their negligence. Spalding Brokers then labeled me as a bad tenant and have harassed me since then. I also received a notice to vacate at the end of my lease term (June 30 2019) in December 2018 because I disagreed with the HOA issues being my fault when I was fully unaware of the rules until October. I have a friend over that I allow to hang up shirts in a closet so he doesnt have to live out of a suitcase and they entered the property, took photos and are trying to use them against me stating I have another person living here and am in default of my lease. A house guest I gave them 2 months+ notice about that they deny receiving....I have all texts and emails saved. This type of property management drives away great tenants and doesn't allow you to have a long term person. I suggest going elsewhere where your tenants will feel safe living in your rental homes and not attacked or harassed. Regarding their response: the "handicapped" space wasn't a handicapped space. It is now that an ADA complaint was made and the complex had to make it a legitimate space and repaved /repainted the entire lot. The offer to call and discuss anything with this company is a joke! I have done this multiple times with no response. Also, they are now demanding a property inspection and it's on a day I work all day and they want to be there at 1:30pm and will not budge on time to be accommodating so I may be there with them to work this out. So, what exactly is there to discuss? You do nothing to properly assist your tenants. You are hands down the WORST management company and I cannot wait to be free from you. Tenants and home owners BEWARE!!

Christy and her team were absolutely amazing to work with on my home sale! They worked fast, were…read morekind, professional, and organized, and made this process incredibly easy and manageable during a very busy work season. Christy explained everything along the way and was always quick to answer any of my questions. She presented my offers in a very easy-to-understand spreadsheet that helped me make an informed decision quickly. This was a seamless process, and I truly enjoyed working with Christy and her team! I highly recommend her as your agent in North Georgia!

Buying a house in this market is challenging, especially when you currently live 1,000 miles away!…read more We found Christy through her agency's high scores on Yelp and we couldn't be happier! I spoke with Christy and told her what we were looking for and she connected us with her team member, Rusty Wallace. Rusty has been so amazing - showing us property in person and through FaceTime. We recently closed on our new home and Rusty continues to be exceedingly helpful after the sale! We feel so blessed to have found Christy and Rusty and highly recommend them!

Mickey and his team of professionals give you the white glove service in all aspects of the Selling…read moreor Buying process. We sold our home in 2021 and had many questions that Mickey completely answered with solid data! Then we bought a new home and Mickey was with us every step of the way! Don't miss out on a great Team! Make sure you hire The GetMickey.com Team!

I had the privilege of working with Mickey and the rest of the team. They truly care about giving…read moretheir clients an amazing client experience. They stay in touch during the house sale and for years after the sale. They always want to be helpful and valuable to their clients. I highly recommend them.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!