I remember the website policies changing shortly after to have a 48 hour policy . I noticed bc I kept referring to the policies to understand her keeping my $200 deposit since I didn't give 72 hour notice so I for sure noticed the change. which is good for any future person choosing her service I suppose. it has been a long time so I can't remember all the details but I know it got even worse from what I had put in my original review. for her to come back and comment now , more than a year later to say I was "incorrect anyways " is annoying. if this went legal for whatever reason I for sure would be able to dig up the texts to prove my accusations. at the end of the day, even requiring a $200 deposit is super stiff for these types of services. I can't believe that happened and no wonder I was mad . And more importantly she was so rude and said a lot of stuff on here and then kept editing her post . read more

I unhappy with my new brows because it's to long for my face and I try to contact all day long never get respond back !!!

I cannot express enough about how much I love my brows! Heather is extremely talented and very thorough with her work. After looking through her websites before and after pictures, I felt she was the right choice for microblading my eyebrows (my stepmom also went to her as well and she is happy too). She communicated very clearly and detailed the entire process. (Very helpful for OCD personalities) Also, being as thorough as she was helps confirm that she loves what she does and she is great at it. I have received so many compliments on my brows and can reassure you that you will walk out of her shop feeling confident and happy with her work. read more

Heather James Ink - Sorry for crazy look in my eyes in the after pic. I was focused on not blinking. LOL - Permanent Makeup Near Me - Frisco, Texas

Heather is a friggin genius! I am over the moon with the results of my brows. I have been so self conscious about my brows and Im definitely walking around with my head higher and a pep in my step. My approach was to give her artistic freedom without much direction from me (she's the expert!), and she nailed it. The way she handles her appointment booking process is beyond professional and she is very clear on the service process and instructions prior, during and after. And she's super cool to boot. I highly recommend, all of her before and after photos speak for themselves. read more

Heather James Ink - Before and after my brow microblading - Permanent Makeup Near Me - Frisco, Texas

It's even not worth as 1 star. She did not accept her wrongly skills applied on my eyebrows, and NOT responsible for "terrible art" she was done. My eyebrows look like pencil drawing from 5 years old kid (new technician in the industry might inbe better in skills than her skills) very thick and extremely black dark even 3-5 months it was done. 100% BAD feedbacks from my family and friends. TERRIBLE!!!! I had to start a tattoo removal from a professional salon after spent a lot of money on her hand . read more

Update: No communication, let alone an apology from Heather. It's looking infected now. read more

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I had been researching microblading for a couple years and kept talking myself out of it for one reason or another. There are so many variations... Powder, ombre, combo.... I had no clue what to ask for and what to expect. I was given contact info of those who microblade but they had no website and they weren't helpful at getting me to better understand what was best for me. Finally I came across Heather, her Flash Brows website and her gallery. She is superior at educating and setting expectations, resulting in the very best experience possible. I just completed my 4 week touch up appointment and realized what makes her so excellent....she's not only passionate about her work and a true artist, but she's also an amazing business woman. What a rare combination but so very beneficial! My only regret is that I didn't meet Heather sooner. I love waking up to pretty brows! If you're still on the fence about getting your eyebrows done, set your appointment with Heather now. You won't be disappointed! read more

Heather is such an artist! Absolutely amazing experience and I highly recommend. She answers any and all questions before and after session. The environment is so relaxing and the soothing music easily calms nerves. I didn't know that the results achieved would be as amazing as they are. read more

Heather James Ink - Permanent Makeup Near Me - Frisco, Texas

Not too many ways to describe OUTSTANDING! Heather's work is just that. I am beyond happy with results of my brow microblading. Just had my follow-up visit earlier this week. I have gotten such incredible comments about the brows - even from my 92 year old father... :) I had tattooed eyebrows in 2012 that had all but disappeared and with the magic of Heather's incredible work, I realized just how important eyebrows are in framing one's face. BEYOND HAPPY and recommend her without hesitation!!! read more

What can I say? I had a great experience so allow me to share it with you. I did my research and even though it was not the lowest price, this is my face we are talking about so quality over price is the main concern. This is all she does so for me that was a big plus (I mean you really don't want a hamburger from a sushi bar right?) After securing my appointment, Heather sent my all types of information regarding what to expect during and after my visit. When I finally went to my appointment, I was nervous about how it would feel but she put my mind at ease very quickly. First off, she was on time and very professionial. She took time to understand what I wanted and even complimented me because I had taken the time to get my brows waxed prior to the appointment. :-) She explained the process thoroughly, made me comfortable and continued to explain what she was doing as she completed the process. After the appointment, she went into more detail about the after care and provided a cute notecard to ensure that I the information handy. It's been a month and I have gotten my touch up already and I am still 100% satisfied! read more

I had never done microblading before so I was very anxious and had many concerns. Days leading up to first appointment with Heather, she was very responsive to my text messages and was through and professional in explaining the procedure. On the day of my procedure, Heather calmed me down and reassured me that the process will be pain-free. Every step of the way, she effectively explained what she was doing...I ultimately just put on my earbuds and relaxed and almost feel asleep. :) Heather is a true professional and has a passion for beautifying brows and catering to each person's unique brows shape (most of us have brows that don't mirror each other) and knows how to shape a client's brows taking in consideration her face shape and how she wants her brows to reflect her individuality. I am looking forward to my next visit and highly recommend her to my friends! You will not be disappointed. read more

I LOVE my eyebrows ! Let me tell you I wasn't sure about Microblading since I have a pretty thick eyebrow but heather made my eyebrows everything I've ever wanted and more! They look amazing and perfect ! I'd recommend her 100 percent ! She knows what she is doing and is a master at Microblading read more

DO NOT TRUST HER! Heather did a horrible job on my brows. She DOES NOT show you what she's going to do on your face! And she DOES NOT care what you asked her to do! I showed her a picture and said I want this shape and simply told her I hate arched brows. Not only my brows don't look like the ones I showed her, but they are arched and too big for my face! Also she drew a line accidentally where it's so obvious which she wasn't able to remove. She decreased the distance between my brows also which I hate. I asked her if she can remove what she did on my face and waited days to get a response from her! 18 days later after I posted my review on google, Heather sent me the LEGAL WAIVER she asks you to sign before doing your brows. Everything is non-refundable, even requiring payment to set up the appointment before getting this document. If you're considering using her services, read the other bad reviews. If you're one of the many like me unhappy with the results, know that the clause preventing negative reviews is unenforceable by law. Clearly she's used this as a threat against negative reviews so take this into consideration when picking somebody to do such invasive work. She responded to my review on google saying that she fixed my previous artist's mistakes and she is sure I have received 5 star brows! A true "5 star" brow experience doesn't yield 1 star reviews and leave the client feeling unattractive, unappreciated, and disrespected. Heather, I did not come to you to fix the other artist's mistakes. I had microbladed my brows 5 years ago the last time and they were almost gone, implemented to my style at the time and it was you who criticized it! Why don't you just do what your customer is paying you for? As bad as the job you did is, your customer service is worse. The only response that I've gotten from you came after my negative review, offering no solutions to resolve my concerns and complaining about me personally. You lack even the basic professionalism to answer basic questions let alone stand by your work. Do the right thing by recognizing your mistake, which could have avoided this bad review. read more

I've researched about Microblading for a couple years now and finally talked myself into getting it done. After looking at several different places and there pictures and prices I decided to go to Heather at Flash Brows because let's be honest she might not be the cheapest out there but her eyebrows are amazing in every picture! Also she has so many good reviews. It shouldn't matter about price when you are investing in yourself, you want quality. I'm so happy I went to her. She is very thorough and professional from when you contact her to book an appointment to after she finishes your brows. She gives you detailed text of what to expect and after a card for aftercare and even lets you know what to expect as the days go by and the progression of your brows. I highly recommend Heather. read more

Heather James Ink - Permanent Makeup Near Me - Frisco, Texas

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Heather is awesome, professional and the best at microblading! You can expect honesty and great results!

Heather does an amazing job!! I will definitely be going back :) I love how mine turned out!! Thanks Heather!!

10 STARS!!! Exceptional experience with Heather, the owner of Flash Brows. She walked me through the process, step by step and was patient, methodical and extremely professional. With a process like this you want a perfectionist and that is what she is. I have complete trust in her and will recommend her to all of my friends and anyone who should ask about my brows. read more

LIVING A NIGHTMARE WITH MY BROWS! 14 months since Heather did my brows. They are still too black! It's important to mention I have brown freckles. My brows are too bold, too thick, too flat in color and too close together. The first time Heather did my brows I love them. She measured and we discussed them. The second time there wasn't as much communication because I ended up with brows I do not like. And when she tried to fix them they got even worse. She did not measure the second time. She says she likes to let the artistry come to her. Well if it's on my face I would like to have an input in her artistry. The day of my appointment I noticed another client sitting on the bench unhappy. That should have been my clue not to go back. I am presently in the removal process with another tattoo artist. Heather did not return my call or text. Of course she'll have an excuse for this review. I have no reason to lie. She removed my review from her page. When it looks too good to be true it usually is. Is it skeptical to think anyone has a 5 point rating when drawing on women's faces? Or does something sound not quite right? UPDATE. I am now 4 sessions into the removal process which is very painful and very expensive. Heather went so deep into my brows the color may not ever come out. She said it was semi permanent but mine has proven to be permanent. This all could've been avoided. She commands a certain amount of money she should've given the same amount of care. My confidence has hit an all time low. read more

Love my brows!! I finally have eyebrows when I wake up!! :) If you are thinking about getting your eyebrows microbladed you have to come here. The office is clean and her work is perfect. Scheduling was fast and easy. The 6 week touch up is included in the price. She offers referral credit. My brows turned out better than I ever imagined. I'm glad I did it. read more

Had a great experience with Heather Gordon at #Flashbrows!! The results are a reflection of her passion in providing this excellent service that can make all women feel beautiful!! If you are like me and have been researching and comparing bar none Heather is the best!! read more

I am new in Dallas and have none of my beauty people here yet. I was referred to Heather at Flash Brows by my kids teacher. I couldn't be happier with my Microblading! I am now obsessed with telling everyone to go get their brows done. It is such an amazing convenience to wake up with makeup. I look like a normal person when I go to yoga! Heather was very easy to schedule with and she was willing to work at night for me, which was a huge plus. It was PAINLESS and she made sure I was numb throughout the entire process. I highly recommend Heather at Flash Brows! read more

Wonderful results. Superb! A quick "start to finish" review including touch up results: So my old brows were 40 years old and it showed. I booked the appointment after finding Flash Brows on Facebook while researching microblading, and loved her work. I booked an appointment, then almost chickened out because this is my face. SO GLAD I DIDN'T. The appointment was kept after some correspondence with Heather to address my concerns. She was ready for me when I arrived. We had a chat about expectations and maybe other things, but I was so nervous I just made a lot of jokes. The spa room was clean and comfortable. I got settled into my chair, where she numbed me, then she went to work. It kind of sounds like pumpkin carving inside your head. The blading was fast and Heather did everything she could to make me comfortable. It did hurt a little (note: I am a whiny baby. Let's be honest.) My first reaction to the results were mixed: They were beautiful! But, I didn't recognize my face, and the new look seemed dramatic. Also, one of my eyebrows seemed "too high" because the way my forehead muscles reacted (temporarily!) to the procedure - so hold on to your dreams, girls (and guys!). It only gets better from here. Of course, as with all microblading, the results got WAY dark (wear a baseball cap), then flaked (no public speaking these few days), then disappeared (wha??)....then about 10 days later...emerged like "brow phoenixes" rising from the ashes! I WAS TRANSFORMED. So fast forward 6 weeks... now that I was fabulous, I saw no reason to book a touch up. They were that good. But eventually I made it back in (because it was best. Besides, I was too nervous and forgot to tip after the first visit.) ...and SO GLAD I DID because the procedure was a snap, the healing was way faster, and now my brows are basically unicorns. Proof: I was getting my hair done at a fancy salon in Dallas, and they (including their microblader, who charges a million dollars for brows) went crazy over how great my brows look. #worthit. read more

Do not trust Heather with your eyebrows. Please do your research. The only reason she received 5 stars because she begged her clients to give her 5 stars even when she does not deserve the 5 stars rating. My eyebrows are UGLY because Heather does not know what she is doing. The tails of the eyebrow are thicker than the beginning. All she could say was " well, at least it will be faded away in a year". Really? It has been 9 months and the inks are still there, no sign of fading. Don't trust her to do your eyebrows. You will regret it. read more