I just went from an appointment here today for cavities, and it was the worst and most…read moreunprofessional dental office I have ever been to. I chose this office for their "BPA free" fillings well the Filtek they use is not even BPA free only Diamond and Venus brand is. First off the dental assistant was so rude because I did not want x ray's - she acted inconvenienced because they had to call my old dentist for x -ray's and then the Tristen Smith the dentist did not even INTRODUCE herself or shake my hand. She went on to look at my teeth and didn't even examine everything until I asked her to she then said "you have a lot of cavities" .. uh ok? so how many do I have? I had to keep asking questions to find out about anything. I was also told that they had "emergency clients" which is why they could not do my cleaning. SO GROSSLY UNPROFESSIONAL. STAY AWAY. There are much better alternatives in the EL area. The best part of the visit was the extremely nice front desk receptionist and props to her for putting up with that office. Maybe if they spent more money training in customer service than decorating their fancy office this place would be worth coming to.

I switched to this dentistry because I thought they were "holistic" like advertised. They called…read moreme 3 times to change my appointment. Once I finally got in they spent over and our doing xrays.They clear can't be that holistic when they took Ofer 15 X-rays and stuck my entire head what appeared to run like a CT machine, then probed my mouth with more devices that are sure to have heavy EMF. When they were finished they decided to tell me they weren't going to clean my teeth today because they didn't have enough time. The dentist and dental assistant said "by the time we realized you needed a full exam (still never explained what a full exam entails) it was too late to call you". So on top of the excessive amounts of rescheduling they don't even respect their patients time enough to give them a 30 seconds phone call. At no point in time did they say "sorry I should have explained that to you" or "sorry we should have called you" they almost made it seem like it was my fault. I am super bummed because I really wanted to like this practice. I will give them one more chance before I go back to my old dentist (who always went above and beyond to communicate scheduling and any other changes that may occur). Also interested to see what the hpi

I did love this office for the first few visits. On Nov 11/24/2020 they told me my job's dental…read morecoverage was doubled and booked me for a number of appointments (none immediately necessary) I took the appointments as they said I would have EXTRA money this year from my dental insurance. Then I go in for this work that again is not needed immediately and they give me a 243.00$ bill and state they made an error when looking at how much dental coverage I actually had and that the miscalculated and the rest would be available until January. Remember they are the ones who told me "you have extra money from your coverage so we should take care of procedure X, Y, and Z before your money goes to waste. overall they did me dirty I called 11/25/2020 tell let them know there was no way I would pay for a service when I only got it because they said the money would go to waste if not used. I could have waited until 1/2021 (my dental insurance renews and I get a new batch of funds)and got the same service for free that was done on 11/24/2020. Upon calling on 11/25/2020 I was then told the bill was adjusted to 25$, I advised that was much more reasonable and I would pay the next visit. Then on 12/14/2020, I get a bill from the office in the mail again for the 243.00$. I have called they have been little to no help. I was put on hold for 15 mins for notes to be reviewed only to get an incomplete response. I am now told I will be contacted back in the next few days by a manager. This is ASHAMED they told me I had extra money, they suggested services to be completed to use the extra money, then they come back apologizing for the error in information but still want me to pay a bill that I didn't need to get. Again, on 1/2021 State employees get additional dental insurance so I could have waited. I did attempt to resolve this via phone with the office on two occasions. once 11/25 (I was told the bill had been adjusted and I only owed a 25$ co-pay) Then on 12/15 when I received the bill for 234$ rather than 25$. Jenny i believe was the one i spoke with who left me on hold 17 mins to review the notes then came back and said someone would call me back later this week. That is not acceptable, I was wrongly billed and want it resolved promptly i should not be ignored it should be handled. Again, I had great experiences at this office until this incident now I'm extremely disappointed in the service i am receiving and the lack of attention to my issue. At this point I have contacted the Attorney General Consumer protection department to get involved because what happened it unacceptable. Its one thing to estimate someone cost of service at this office flat out told me I had money in my dental account to spend that just was not there at all. They were wrong and scheduled me appointment to spend all the funds before my insurance renews in January. UPDATE: ROBIN/RHONDA FROM THE OFFICE CALLED AND THEY CORRECTED ALL BILLING AND MY BALANCE IS NOW 0$. I APPRECIATE THAT THEY RESOLVED THE ISSUE AND HONORED WHAT I WAS TOLD. THAT'S GOOD CUSTOMER SERVICE, WE ALL MAKE MISTAKES, BUT HOW YOU FIX THEM MATTERS.

Had a filling put in, came out the same day. Went in and got consulted and booked for an extraction…read morethen took the day off for the extractions only to find out that they weren't in the office, I got no heads up call and took the day off no pay.... oh yea they knew about the missing filling , still didn't fix it after doing a horrible job to begin with. Half of your appointments get rescheduled, the front office has no clue of what's going on, totally out of sync with the dental staff. Very unprofessional. Nothing elite about this place at all.

This office is amazing! I have severe dental anxiety and the is the first office, in my lifetime,…read morethat I have had this level of comfort in and this standard of quality care. I have been seeing Dr. Dewitt for over a year now and both he and his entire team have been fantastic. Definitely recommended.

Willing to work me in for a procedure as my regular dentist was not available. Thorough, explained…read moreproblem and resolved it . welcoming staff and environment. Definitely recommend.

Cannot recommend Dr. Murphy higher! Great guy and great dentist. I have been to other dentists in…read moreLansing but none compare to him. Does great work and doesn't try to up the bill with unneeded work. Office staff is great and he always has a great story to share - ask him about the hole in one! Thanks!

From the owner: We create brilliant smiles that radiate happiness, excitement, health and vitality. And because we…read morebelieve good dentistry work starts with general well-being, healthy teeth and gums, you can trust this team to help you look and feel your best. Our dental services include fillings/restorations, bonding, sealants, cleanings/gun treatments, X-rays, cosmetic dentistry, whitening and veneers.

Dr Deyoung is so nice. I have been a patient for almost 2 years now and she just filled in a second…read morecavity for me. I have had bad experiences with dentists before and Dr. Deyoung always takes the time to explain the procedure and what is going on with my teeth - as well as gives different options for treatment. She never pressures her patients into any type of treatment, and I haven't had any problems with the filling she did 2 years ago. The office and staff also goes above and beyond to answer any questions. When I had questions about the filling material (I was pregnant and am breastfeeding) Dr. Deyoung did the research and was very attentive to my concerns. This really is one of most pleasant offices around, and I would recommend Dr. Deyoung in a heartbeat for any dental work.

Had to write a quick note about today's dental visit to Dr. Katherine DeYoung's Family Dentistry…read morepractice. It was a fantastic visit and I highly recommend people give her an opportunity to help with their dental needs. Dr. DeYoung has a very warm chair-side personality and provided excellent care of me today. It's been a few years since I'd ventured in to a dental office and was pleasantly surprised with the new techniques they used (high-tech and painless bite wing x-rays). First time I can remember leaving a dentist office that my jaw and gums weren't threatening to get even with me. Really can't say enough good things about my visit as I'm still in shock it was such a pleasant experience. Guess I'll keep my next appointment. :)

I am a retired dental hygienist of Nasif Dental and never wrote a review of the office as I felt…read morelike I was patting us on the back. However, now that I am retired, I will tell you my thoughts: I love this office. My husband recently received 2 new crowns and can't stop telling me how good they feel and fit, and he has a long history of dental care in several offices, before coming here. They are a dedicated, caring team in all areas: Doctor Nasif, Hygienists, Assistant and Business Office. Rosalyn, RDH

I must say we had a bad experience here. Not because of the doctor himself, but they made a goof…read moreof the billing and were completely unwilling to budge afterwards. We called in ahead of time and gave them the insurance information. My wife needed her wisdom teeth removed. They told us our insurance covers that. Great. So my wife went in and got the procedure done. Everything seemed super. Then... we got the bill. It was something like $400 - $500!! I'm like... what? Called them up and they're like, yeah, your insurance doesn't cover extractions. I told them that we verified this beforehand and you told us that they do cover extractions. She admitted that she said that and said she was just wrong. I'm OK, so what are you going to do about it? She's like... well, nothing, you have to pay. I'm like listen, you told me the price of the procedure up front. There were no complications and no extra charges. You can't just change the price on me by like $400 and just expect me to pay. We talked to her, her manager, etc. etc. Nobody was willing to understand. At the least, I expected to pay a reduced amount. That was my thought. It was your mistake, but I'm a reasonable guy. If the insurance is not going to pay you anything, then maybe we can split the difference. Nothing... no cooperation at all. I didn't want to deal with collections and risk my credit, so I just paid it. However, I will never go back and I will tell people I know about what they did.

The office texted me multiple times in December for a cleaning and to get a mouthguard, to use my…read morebenefits up before the end of year. I scheduled. When I got my cleaning, I paid for the mouthguard. When I got my scans for the mouthguard, I was scheduled an appointment for pick up in January because that's the soonest that it would be available, and confirm that I was paid. When I checked out after picking up my mouthguard, I was told that I still owed. The claim was not put through until January because that's when I picked it up and the price increased by 160%. At no time when I made the appointments, checked out, paid for the mouthguard, or made the appointment for pick up, was I told that this would not be filed until January. I did discuss when I made the appointments that my insurance in 2026 was not as good and they cheered me on for making the appointment in December and paying in cash. Whether this was shady practices to get more money, or lack of training for those who schedule, sit reception/checkout, do the scans, those I interacted with multiple times, I don't know. They will not refund what I paid. So now I'm not only out that money, but the mouthguard. Be careful when they are soliciting appointments. Make sure they are charging your insurance timely and correctly.

$50,000. dollars for a complete mouthful of implants and now dr Shafer refuses to remove my plates…read morefrom my mouth to perform a yearly cleaning. Dr Shafer says this is no longer the protocol. He has done this for 2 years now and all of a sudden refuses to perform follow up care . Kinda nasty after my sister spending $ 50,000. dollars and he didn't even do the work. Dr Shafer sent me to Canton, Mi. and a completely different surgeon for ALL the teeth pulling and installing the titanium implants in my jaws. NOW, I UNDERSTAND WHY HE SENT ME TO SOMEONE ELSE BECAUSE DR SHAFER REALLY DOESN'T KNOW WHAT HE'S DOING WHEN IT COMES TO IMPLANTS AND NOW REFUSES TO FIGURE OUT HIS OWN SCREWUPS AND FIX THEM.!!! A dental malpractice lawyer has confirmed my worst fears because now they're not removable. PROTECT YOUR MOUTH from Dr Shafer. NO STARS FOR THIS DENTIST.

Dr. O is the best dentist I have ever been to. He is truly an artist for any kind of veneers,…read morefillings or other similar dental work you might need. Everything is done with care, precision and with the long-term in mind. Both my parents have veneers he did 20+ years ago that are going strong. My teeth that he sealed for me when I was about 12 (I'm in my early 30s now) have zero problems and all fillings he has done have lasted and never leaked. I'm so glad he has not retired!! Dr. O gets the highest recommendation from me! Wonderful for kids, too!

I come from a family scared of the dentist, now we all go to Dr. Oryszczak. The office is clean,…read morethe staff is very polite, compassionate, and perfessional. Doc very good at what he does and knowledge of his job. I highly recommend Dr. Oryszczak and staff

My mother goes to this location. She needed an emergency root canal. they called around and got her…read moreinto an office that day. Then she came back the following day to prepare for her crown. This Aspen Dental went above and beyond what they had to do to help her. Thank you Aspen dental on Saginaw street!

I just started going to Aspen Dental and I am very happy with the staff and Deidre. I highly…read morerecommend them, Vicki

As a senior citizen who has been very apprehensive concerning Dentists I can say that Dr Palmer and…read moreher staff made my last visit very enjoyable. She put me at ease and explained the process she was performing all through my time there. Her staff is very professional and pleasant. I usually dread any dental visits but looking forward to my next visit. Thanks to you and your staff.

I can't say enough great things about this office! Billing is always correct, easy to get an…read moreappointment, The doctors and staff run on time with appointments, staff is all very friendly. You won't find a better office in Lansing!!