My husband has been having really bad tooth pain for about a week now , and this morning it just…read moregot super unbearable , Cedar Creek Dental was amazing and was able to get him in and out THE SAME DAY. This is my regular dentist as well and I have had nothing but good experiences. Thank you guys for getting my husband in asap !

I have mixed feelings about Cedar Creek. Overall, I would recommend paying them a visit to see how…read moreyou feel about your own experience. I do appreciate that when I expressed my preferences on the types of cleaning tools to be used, i.e. not the ones that vibrate loudly in your skull, and they were open to accommodating manual tools. With that said however, they didn't clean my teeth much at all during my appointment. Truly just a brush and floss, and while I do enjoy the idea that my teeth are that clean, I'm sure there must have been some plaque to tackle. During my first appointment, I agreed to work with them on a teeth splint, which is similar to an Invisalign retainer, but formed more thick with the mission to relax your jaw muscles overall. This has been a lengthy process, but there is only my jaw to blame for that. I do wish the appointments were more concise because they often run over time, time that I have requested off of work and need to stick to. I think this will improve over time, since this is a new process on their end. But with that said, allot an extra 30 minutes for these appointments. Overall, I can't say for certain whether this has improved my headaches, but I am pleased with the consistent data results that conclude the muscles are indeed relaxing. With all of these positives, there are only a few negatives, but they are impactful to my experience so I will note them: When I first set an appointment for Cedar Creek Dental I noted on their website that they did not accept my insurance. I called to verify, and the first person I spoke to confirmed this was the case and estimated the appointment cost for me. When I arrived for my appointment however, Marianne said this was not the case and that the insurance would be accepted. As expected, once my insurance received the appointment they did not cover any of it. As I said, I expected this, but was disappointed about the misinformation given to me. My second critique is in regards to the unnecessary religious paraphernalia placed around their waiting room. Marianne took it upon herself, with Dr.Alexis' permission, to place little jesus figurines around the waiting room. Religion has no place in a medical facility. Symbolic figures don't mean the same to everyone, they can remind some people of previous harm, pain, and trauma. It is severely unprofessional to have these placed around a space that should be open and accepting to all. Especially considering the current political climate that uses these figures as an excuse to harm and exclude POC, women, and the LGBTQIA+ community. I brought this up to them but as expected, they took their own side, not even for a moment considering other feelings and opinions. That is always how it goes in these situations, of course, I sincerely was not expecting any consideration from them. In fact, Marianne said,"I've only received positive feedback about them", without considering that other people are too uncomfortable to bring it up, knowing they will be dismissed as per my example. Now you have received negative feedback, and you are choosing to ignore it. This nonaction reflects poorly on Cedar Creek Dental. Medical facilities have a responsibility to express consideration for everyone from every background. Otherwise, it proves that their work is affected by their biases, which is dangerous to people who disagree with them or minority groups ousted by their religion, in any capacity. That consideration should extend from the front desk, to the dental chair, which is not the case here, unfortunately.

Great first time experience today. I was very pleased with the care and attention of the whole…read morestaff, I made an appointment for a routine cleaning in 6 months

Words cannot express how much I love this office! I'm a complete dental-phobe after some bad…read moredentist experiences as a child and always have had a lot of anxiety surrounding dental visits. Dr. Haynie and his fabulous team of hygienists put me right at ease. It was the most calm, gentle and thorough cleaning I've ever had (in my 30 years of life). I've seen several hygienists in the office and they are all equally amazing. They are great at fitting you in for emergencies or last-minute concerns as well.

I would not recommend this dental office based on my experience. Their x-ray machine was not…read moreworking, so they used a manual device and took more than nine images before I finally declined further attempts. When I asked about a fluoride treatment, the staff member couldn't explain what it was. " I think its a sealant" The cleaning itself was very brief, about seven minutes total and they were unable to floss my teeth, advising me to "just floss at home." When I later requested my records to transfer to my previous dentist, there was confusion between locations. I was told they were sent but when I called two days later I was told that I was not a patient at that location and she listed male patients with my last name... Im female and she probably shouldn't tell me that info. I called the correct location and was advised I may get a call back on her personal number because the phones were acting up and she wanted to throw them against the wall. Overall, the visit felt disorganized and unprofessional, and I chose to return to my previous provider.

These guys are great. Very honest. I went to them after another dentists told me I had a ton of…read morecavities. Yeah well my bs meter was pegged. Valley dental gave me a second opinion and informed me I had Zero cavities. They'll be my go to dental care for life. Thanks

Thank you Dr. Lee and Dr. Shields. I appreciate your working with me. It's nice to wear no…read moreadhesives because you make dentures that fit. Thanks for my smile.

Everything went well, an amazing team, my Denture is amazing. Thank you all ,…read more Gwynne Black

Not happy with these folks. I called them 7 months ago to see if they accepted my child's…read moreinsurance. They said they did, so I said I'd call back when he needed another checkup. I called them 1 month ago and reconfirmed that they accepted his insurance, and then I scheduled an appointment for tomorrow. They called me today to say they DON'T accept my insurance (oops!), and I can pay out of pocket. This is unacceptable. My best efforts of communicating and planning well in advance have been dashed by this outfit, and now I get to scramble to find another dentist who can see my child tomorrow. Or else I'll have to take time off from work another day.

This was an awful experience. Firstly they got my soaked because all of their devices were leaking…read more Secondly, they were so hard on my teeth that they hurt after just a cleaning. Thirdly, I had to wipe my saliva up with my shirt because they didn't get a towel or anything for me, since it was getting everywhere. The dentist I think spent about 3 minutes on my teeth. The big thing though is that one of my teeth is now thinner and scratched because of them!! Never go here!

I really like Dr. Grecko for my ortho appointments but the dentistry side seems to only want to…read moremake money. My fillings and dental work have not been anything amazing and I simply go here now due to my insurance. I will look elsewhere for cleanings if my dental insurance changes.

Received the best care from Dr. Leskiv and his assistant. They The front desk is very helpful and…read moreknowledgeable

This guy broke one of my front teeth while trying to pull a molar!!! Never offered any means to…read morecorrect the broken tooth! I will never go back and never reccomend anyone to go to this dentist!!!!

Dr. Jeffrey Davis has been my dentist for more than ten years and I am happy to say that his…read moreservices along with that of his two RDS assistants have been superb. Now that I am becoming elderly my dental problems are becoming more complex to fix and I appreciate that Dr. Davis walks the extra mile to ensure a quality job. They deserve to enjoy a great thanksgiving

I brought my daughter in for routine dental work and arrived a few minutes early, as requested. The…read morelobby was completely empty, yet we waited 45 minutes past our scheduled appointment time before she was taken back. During that wait, another patient arrived roughly 30 minutes after us and was taken back immediately. After we had already been waiting 15 minutes beyond our appointment time, the receptionist told us she would be seen shortly. That turned into an additional 30 minute wait, and we were moments away from leaving when my daughter was finally called back. While waiting, the receptionist was laughing and giggling with another employee, showing no apparent concern that a patient had been sitting in the lobby for nearly an hour past their scheduled time. If the office was running that far behind, we should have been informed upon arrival and given the option to reschedule. I took my child out of school and shortened my workday by three hours to accommodate this appointment. That time was not respected. After finally being taken back, my daughter then waited another 30 minutes before actually being seen. After her appointment concluded, my daughter said that there were three additional patients being seen simultaneously. I understand a practice wanting to maximize the opportunity to generate revenue, but when that comes at the expense of making a child wait over an hour and fifteen minutes, especially when that child should be in school, it reflects a serious scheduling and management problem. Unfortunately, this experience has made it clear that this practice does not value patients time, and this will be our last visit.

after several years at his practice, I decided to leave for the following reasons :…read more - multiple billing issues - telling me I had cavities that should be filled , but at the next appointment they had hardened back up and disappeared (which is impossible if they were really cavities) - couple of visits with wait times more than 45 minutes - at my last cleaning, they were booking 9 months out for cleaning instead of being able to do the normal 6 months - floor was very dirty

I will start by saying the medical team I interacted with was amazing. They billed the wrong…read moreinsurance (one given to them last year, before I was even a patient), and I paid much more out of pocket than I should have. This was an administrative issue, but how it was handled is where I became frustrated. On March 26th, they said they would bill the correct insurance. I checked my insurance portal to make sure the claim was registered for 3 weeks, and never saw it populate. I reached back out on April 16th to check on the status because I didn't see it on the insurance side at all. In an email correspondence on April 16th, I was told that they billed the correct insurance on March 26th, but that she would resubmit it to make sure. Coincidentally, I finally saw the claim registered on the portal and then received the EOB in the mail on April 29th. I emailed them on the 29th to let them know that I received my copy of the EOB and asked for the timeline and process of getting a refund for the overpayment. I did not hear back. I emailed again on May 5th to follow up -- again, no reply. I called on May 6th, and as told, everything was still pending. I let the lady know that I am showing that payment was issued. She said their insurance person would review and call me back the next day. I waited all day, the next day, and again ... no call back. I called them at 1pm to follow up because I knew they closed soon, and was told the insurance person went to run an errand and would be back within an hour. I waited by the phone for 2 hours until their closing time to receive the phone call, and you guessed it ... no phone call again. It wasn't until I reached out to my dental insurance company to help with my money being held with no response from Tolley. I finally was able to get assistance and speak with a manager. There was little to no accountability, and I was told repeatedly that they ignored my requests for calls/emails because they had no information to share. Communication was the root of this issue and continued to perpetuate it throughout the past month. They continued to stand by their reasoning of not answering my emails/calls. I am disappointed as I changed my insurance specifically to become a patient here, and while the medical team was phenomenal, the front desk team and leadership of the practice is lacking basic customer service skills.

I visited Tolley Dental after a crown that had been done at another office came off. I saw Dr…read more Ayush Mathur, who explained that the crown did not fit my tooth properly. He said he could re-cement it, but that I would more than likely need a new crown in the future, which he also recommended. At the time, I told him I needed to focus on getting a crown for a different molar and asked that this one be re-cemented. Unfortunately, by Tuesday the crown had come off again. When I returned to the office, the dental assistant who helped me was friendly and explained that there had been a miscommunication. She told me the doctor had used temporary cement because permanent cement could not be used due to the poor fit of the crown. This was never explained to me during my initial visit. Had I known that temporary cement was being used and that the crown would likely come off again, I would have saved the money I spent on the re-cement and put it toward the new crown that I ended up needing anyway. To make matters worse, when I had the new crown done, I was quoted a price that I paid in full before the procedure. Later, I was billed nearly $600 more because I was told my insurance had not covered everything. I understand insurance estimates can change, but I relied on the amount I was quoted and paid. Being charged hundreds of dollars more afterward was extremely frustrating and unexpected. The dental assistant was kind and helpful, but the communication regarding both my treatment and the financial costs was very disappointing. Patients deserve clear explanations about their treatment options and accurate information about what they may be expected to pay. Based on my experience, I would not recommend Tolley Dental.

If you enjoy you smile stay away, her Moto is functional work is ok, non quality work is ok.....put…read moreon a crown and would not repalce (wanted me to pay 1/2 to have it replaced) even after it caused issues with my bite and my teeth started separating within 6 month of the new crown. If you valve your teeth stay away from this non-ethical dentist.

Great dentist. Very pleasant to interact with. Explained the procedure in detail and made me feel…read moreat ease.