The best place I could have gone considering I know nothing about hearing aids…read more My audiologist is Mariah and she was very knowledgeable and patient with me. I had so many questions but she took the time to answer each one. We took a couple weeks to get me to 100% but that was the plan from the beginning. Turning everything on full blast would only make me hate things. So each week we turned it up and tweaked the settings. I almost cried with excitement when I first had total speech recognition with an audio book, next were phone calls. I love this hearing aid and Mariah!

Our family has used this company for many years, supporting my elderly father-in-law who has…read morerequired hearing aids for...years. Without doubt I would rate them with 5 stars! Allow me to explain why. First off, the customer service that is provided. They completely understand the "high touch" need that is required with elderly patients. Every question that has been asked is fully answered and there's never any doubts as you're walking out the door. The people who work here actually CARE about their patients. Frequently we have been given multiple suggestions about how to deal with specific circumstances and we have never had anyone balk or stonewall us. Any required repairs have been done quickly and without hassle. Yes, if you need this service I would highly recommend Acoustic Hearing Aids in Camarillo!

Took my hearing aids in to be repaired. Told they were ready for pick up. When I picked them up it…read morewas obvious they had not been touched. All the problems still existed! The front desk said they could not tell me what had been done. TERRIBLE SERVICE for such an expensive device!

These folks were REALLY nice. I have vertigo and was sent here for a hearing test - I was treated…read morevery well, staff were kind and relaxed, customer service was excellent. Site was clean and everyone was professional. I am 47 and felt very well cared for.

2026 decibel review. I give them a negative 2 stars on…read moretheir phone system...making appointments alone alone . Both are HORRIBLE...even when they call me...it does NOT reflect buisness name...so it goes straight to SPAM/ UNSOLICITED junk pile. And IF you have the audacity to actually call them....only VOICE MAIL.. ( 2 separate days i had tried to make a appointment. What a LOUSY buisness model...customers can not contact you...and IF they return a call...since not their buisness name shows up...straight to the soam trash heap. I have yet to actually see if they are even a real hearing place of buisness. ( about afraid to use them due to these issues) before I even walk in the door ( IF THEY HAVE A DOOR)

Really knowledgeable audiologists and great office staff. Until I discovered Decible Hearing…read moreServices three years ago I had difficulty finding an audiologist who could adjust my hearing aides to my satisfaction. The products they sell are of the highest quality. I highly recommend Decibel Hearing.

Dr. Jaesung Lee is a wonderful caring person and a skilled physician. Though our healthcare system…read moreis strained he has always been available to care for us, the public. His staff while also working under strained conditions at times are courteous and helpful. Surgeons and others take night-call to care for those individuals who need care during after hours, which can be very demanding.

I was seen by Stephen Chan, MD, who replaced the most experenced prior MD, Scott Voorman who…read moreretired, Chan he did a scope and then followed the previous procedure of 3 nose sprays, which they now charged for billing code 30801: ablation of the inferior turbinates, which requires radio freq, or heat which is not the service provided to me, for $780, in addition to the scope billing code. 30801 is a incorrect billing code, as they will not change it, my insurance refused payment after I received my EOB. Then speaking to well known experenced ENT MD, he was remiss at first then explained they just sold the pratice to a national company last year and there are numous complaints for incorrect/over billing and procedures being un-necessary preformed. Now the seasoned professionals have retired and the new have taken over, honesty and bedside manner is now extinct in this practice. don't assume their billing is correct and truthful and just pay the billing, do your research.

Made a sequential ENT/Audiology appointment for 91 yr old parent with hearing aids and in a…read morewheelchair. Sat in exam room for 1 hr 15 minutes and missed audiologist appointment in the same office due to the delay (LUNCHTIME!). It appears the 3-4 young office staff members at their computers didn't tell the Dr. we were waiting until I finally spoke up. This was our 3rd visit with the ENT and each time our wait was over an hour. Nice Dr's and nice staff but disrespectful to waste patients time, especially the fragile and elderly. We will regretfully be looking for another ENT and audiologist.

Dr. Kelsey was absolutely amazing with our special needs 3 year old. It was obvious from the start…read morethat Dr. Kelsey had experience with special needs children. She knew how to put my child at ease, she showed her everything she was doing before she did the exams. This experience could have been traumatizing for all of us, but Dr. Kelsey's patience and knowledge made all the difference. Big thank you to the front staff as well all the accommodations.

I've had a hearing issue for over 30 years and have been to several providers of hearing aids, none…read morehave given the quality of care I needed to maximize my hearing until Second Chance Hearing who I've been going to for over 10 years. You can buy the best hearing aids in the world, but unless you have the right team fitting them and adjusting them, you don't maximize your hearing. If you want someone you can trust to do the best for you. It is Sharla and her team.

They were amazing. Great service, highly competent, efficient, thorough, and friendly. Took the…read moretime to explain everything in detail with me. Entire staff was outstanding and helpful. Very clean and well run office. Everything went per plan and on time. Highly recommend!!!

Answer call light spotty response time. Help care personal…read morelimited training. Nasal mask left unwashed. Supposed to be given every six hours, not complied with. Have to be reminded to give insulin on time. Food is served cold, have to ask for reheated.

My mom was admitted to Alta for skilled nursing toward the end of April, after a two-week hospital…read morestay at Cedars for recurrent glioblastoma. Trying to get her into the right SNF was a major challenge, but when Alta finally accepted her, we were thrilled. (My mother-in-law had been a previous patient there, and we liked the facility.) From the moment my mom arrived at Alta, the staff was warm and friendly and took great care of her. She always had a smile on her face and told me how much she enjoyed being there. She was always in the activities room, either participating in some fun activity or at least sitting in there watching others when she wasn't physically able to join in. She particularly enjoyed jewelry making and the visits from the service dogs. I was always greeted by Rachel when she saw me, and she would ask me to help pick out my mom's food choices for the upcoming few days. The food always looked and smelled great, and my mom usually ate everything on her plate. After about a month at Alta, she hadn't been making much improvement due to her condition and some underlying issues that no one had known about. She had stopped eating and was sleeping a lot more than usual. Jose, one of the nurses, called me one evening to let me know that she was very dehydrated and had a weak pulse, so they were starting her on an IV and monitoring her closely. About an hour later, he called back to say she was having trouble breathing and that he had called the paramedics. Jose told us he suspected sepsis, but we couldn't figure out how that was possible. Unfortunately, she had suffered a bowel perforation, which led to septic shock and then cardiac arrest (due to a previous hospital treatment). If not for Jose's quick thinking and expertise, my mom would have passed away at Alta in her bed. Thanks to him, we were fortunate enough to get her to the hospital to say our goodbyes. Sadly, she passed away a few hours after arriving at the hospital on May 26, 2026. When we returned to Alta to gather her belongings, the staff members we spoke with were visibly saddened and shocked to hear the news. We are so grateful to Alta and their wonderful staff for taking such great care of my mom. Her last month on earth was filled with kindness and compassion, and she received so much love and care there.

Got me in fast and took care of the wax that built up in my ears. Dr. Abhay was quick,…read moreprofessional and very informative.

I went to Dr. Vaidya for an ear problem and am glad to have chosen him (based largely on Yelp…read morereviews). They have you arrive 1/2 hour before your appointment, but there was no wait for the doctor; when he finished his previous appointment, he actually took me a bit early. His assistant, Michelle, was nice and helpful and completed my form with me, which was so much better and faster. Dr. Vaidya was personable and had the kind of approach to health problems that I always hope for in a doctor. He was easy to talk to, listened to my symptoms, and asked questions that helped jog my memory about a symptom I'd forgotten to mention. I always want my doctor to be something like a detective, talking about what might be causing the symptoms and explaining the solutions they're considering. Dr. Vaidya did that and was open to my questions and comments. I was also impressed that he had a preliminary diagnosis and recommendation, but as we talked further, he reconsidered and did a test he'd initially decided against but felt had merit after all. It showed an additional hard-to-identify problem. He prescribed treatment and said he'd see me for a follow-up in two months--all done in an efficient, but also pleasant and relaxed, way. I left feeling glad to have found a good doctor.

Dr G. Scott Voorman is a very good ENT. He has decades of experience, he is calm, rational, and…read moretruly listens, without interruption or minimizing the patient's concern. The ladies at the front desk are very kind, have a good sense of humor, and try to make patients comfortable. The Thousand Oaks practice is relaxed and you don't feel like an inconvenience. They take PPO insurance, and there are zero problems. Highly recommended!

He misdiagnosed me and stung me along doing a monthly nose spray for 6 months. Then, he gave me a…read moresurgery that I didn't need and didn't help for polyps. I had MRSA in my sinus cavity and he totally missed it. He's a bad a doctor.

I had a great experience at this location. They offered multiple options for our situation. Barett…read moreis extremely knowledgeable and took great care of our needs. Megan is the sweetest lady and really cares for the patients.

I had a wonderful experience at this center. Barett is very helpful and knows his stuff, I would…read morerecommend My Hearing Centers to anyone who is looking for Hearing Aids. He will show you just exactly where your hearing stands and how they can help you. Megan is so nice and considerate and can help with all the insurance needs.