Best hotel in town ! Night staff are very chill and laid back and enjoy having a good laugh very…read moremuchly recommend and should raise there salary

Another visit, another great experience. We stay here probably once a year for a few days and it's…read morealways a great experience. The staff is friendly and personable. They appreciate Diamond members (each day there were two bottles of water in our room) and are all around great. The breakfast was sufficiently stocked (and there was quite a crowd) and everything was tasty. The toilet paper is soft! The wifi was sufficient. Great experience again!

My husand and I spent a couple days in Sydney, Cape Breton (we left yesterday)…read more Our room was nice. We had a view of Sydney Harbour. There are less expensive hotels a couple kms away on Kings Road but we wanted to stay downtown. WIFI is free as is parking. There are two restaurants in the hotel ... the Crown & Moose Pub (we had supper there last night) and the Highland Mermaid (we had breakfast there this morning ... it was okay but pricy). There was a cruise ship in dock yesterday ... we could see it from our room. When cruise ships come into town, there are lots of shops next to it that open if you are looking for local crafts. This was a nice hotel. We booked online and got a rate of $134 which was good for a Delta. I'd stayed here again.

Solid little hotel…read more Nothing fancy but the rooms are modern, clean, and have fast free WiFi. There's literally nothing wrong with this hotel, I'm happy here. AC works great

No disrespect to the Comfort Inn chain but my expectations are never high when I go to one of their…read moreestablishments. Typically I only stay at the Comfort Inn when I am traveling in smaller towns where some of my preferred hotel chains don't have a location. The Sydney Comfort Inn is well located, on the waterfront and close enough to restaurants and the casino. Once the check-in completed, I walked down the hallway towards the staircase at the far end and was taken aback by the strong smell of cigarette smoke. I honestly can't understand why hotels still tolerate smoking in any of their rooms. Unfortunately, the smell had even wafted upstairs but it was much less noticeable. My room, on the second floor, was nice enough and comfortable. It was also impeccably clean, which is really what we all want in a hotel, isn't it? An unexpected touch in a hotel of this type is the 32 inch flat screen plasma TV. A complimentary continental breakfast is served, oddly enough, right in the main lobby. It's a bit strange to have lots of people walking by, checking out with their suitcases, while you're buttering your toast. With a $95 rate, this is definitely a good choice in Sydney but with the nearby Delta soon to fly a Holiday Inn banner, with probably some pretty aggressive pricing, they might have a hard time competing.

Disappointing Stay - Holiday Inn Sydney Waterfront…read more My wife and I hadn't been back to Sydney in nearly 40 years, so we were excited to return last weekend to reconnect with friends and family. We booked our stay through HCI, using some of our points. Unfortunately, the experience was disappointing from the start. When we arrived, our room wasn't ready. That was the first red flag. The lobby furniture was noticeably worn and tired-looking. Once we were finally able to check in, we noticed smudged paint around the door and wall of our room. Inside, there was a gap between the hallway carpet and the tile in the suite -- signs of poor maintenance. Still, we decided to stay. That's when we discovered that the toilet didn't work. We contacted the front desk and were told the maintenance staff was unavailable -- and that we'd need to use a plunger ourselves. Seriously? No one ever showed up, and no plunger was provided. We were forced to use the lobby restrooms, which were in even worse condition: stall locks broken, sinks that didn't drain, and stained porcelain everywhere. We informed the front desk that we had lunch reservations and would be returning around 1:00 PM. We asked for either a working toilet by then or a new room. We also made it clear that if neither was addressed, we would not be staying another night. This is not the level of cleanliness or service I expect from Holiday Inn or IHG. I tried to find a way to contact Holiday Inn or IHG directly to provide this feedback, but had no luck -- so I'm sharing it here. Hope this helps others. If you do stay here, lower your expectations.

LOVE this place! I wanted to live there! Very clean and beautiful. Right on the boardwalk. My dogs…read moreand I walked the boardwalk every day, a bunch of times every day. I don't recommend walking in front of the hotel with dogs on the sidewalk though. The grass isn't cut, and there is trash and who knows what thrown in the long grass in front of the hotel. Loved the bed, the pillows, the soaps and the staff. We enjoyed this hotel so much. I could see the Big Fiddle at the dock from my window! So wonderful to watch the glow on the water change over the course of a few days. Morning, afternoon, evening, night. This place is also very central to many good places to go - like the Governor's Pub across the street with live music every Saturday night. And the Cidery a little ways up the road - live music on Sunday nights. My dogs and I enjoyed our stay very much. 100%. Loved this place. Hope to go back some day. ALSO - it was interesting to stay here for a few days and see how the port changes when there is a ship in the port or not. How busy it can get, how quiet it can be, what the locals do differently when there is no ship in port. It was all very interesting in early June, 2024.

Sydney Travelodge. Filth!!! The word filthy doesn't come…read moreclose to describing this place. Our room had also been entered by someone, I'm going to assume from the facility. I know this 100% because I had an awful feeling about this place and I put a facecloth in the door as I closed it. Upon our arrival back to the room, the facecloth was not in the door and not even on the floor behind the door. I addressed this with the front desk whom didn't show any concern. We did not request housekeeping or anything for that matter, so there should have been no breech of entry into our room. He asked how could I be a 100% sure and I explained what I had done. Security in this place is a huge concern along with the bacteria infested disgusting carpets and anything you touch. We were charged $45.00 extra for our dog, to which they refunded. Are you kidding me!!! Not to mention 220.00 for this dump pit of a room . I would rather have thrown that money out the window and stayed in our vehicle than have stayed there. I have included some pictures, but they do not describe how dirty it was. This place is poorly managed and there is no sense of pride anywhere in the lodgings. I addressed this also at the front desk and they offered me another room to which I refused. I didn't have faith another room would be any better or cleaner. They then gave me the managers card and told me to call. I called it and it rang at the front desk, to where I was standing. She answered, the young girl who had just given me the card. I hung up and asked why did you give me the managers card and lead me to believe I could get a hold of her? To which she said, "She's not in until Monday". Not sure why she didn't tell me that in the first place. as she was aware I was going to be calling her right away. I sent an email to the manager and she never responded, days went by and we had vacated the lodgings when I sent Judy, the manager another email with the subject, "Unprofessional Behaviour". I put this in the subject of the email because I had not received a response. She replied with a defensive email, stating that she had been in the hospitality business for thirty years and never truly addressed the issues that we encountered. She also tried to tell me she had been away, to which I asked, "Do you not have 'out of office' on your email". We later discovered our friends in Halifax had the same issue, with the same Travelodge in Sydney, Nova Scotia in the spring. She too, wrote a long detailed review and it appears nothing is being cleaned or rectified to ensure a safe and enjoyable stay. We have stayed in many Travelodges and have never experienced the disappointment and filth we have with this one. I hope this review will address some of the issues of concern and help bring it up to Travelodge standards that we are all usually accustomed to.

no hot breakfast, just muffin and apple in brown bag…read more Carpet had varies stains, chair was that dirty hotel staff stated it needs to be changed and it was left there. Housekeeping did not make the bed. Coffee machine was broken. Staff tells you one thing and management an other. Would not recommend this hotel.

Sunday brunch. Good quality food. Nothing fancy. Nice fresh fruit and veggies on the salad bar. Not…read morea lot of choices but good comfort food. Dessert bar needs work. Poor quality cakes with minimal choices. They need a pastry chef.

This is straight up probably the worst hotel I've ever stayed in…read more After driving an exhausting 12 hours straight, we arrive to Days Inn Sydney. The clown at the front desk watches us load an entire trolley worth of our luggage and a cooler full of liquid and ice, and then hands us our room key to the third floor. We ask where the elevator in and he sarcastically laughs and tells us there is NONE I've stayed at one star highly questionable motels that even have this simple thing The hallways, lights, fixtures, rooms, Tvs, are all in absolute shambles and the beds look like something from the 70s I cannot stress enough what a pathetic establishment this is, please do yourself a favor and stay literally ANYWHERE else. Biggest kicker is the insane rates they charge while not even maintaining basic hygiene or upkeep

The only thing missing from this hotel was an axe murdered. The hotel decor is tired and dated…read more The beds were horribly uncomfortable and the air conditioner sounds like a jet engine is pointing into your bedroom. And don't even bother with the shower, its a fine mist with almost no water pressure.

Disappointing Stay Due to Poor Service & Upkeep Issues…read more During my stay at the Harbourview Inn and Suites, I encountered several issues that significantly impacted my experience. While I had hoped for a comfortable visit, a series of maintenance, cleanliness, and service shortcomings made this impossible. The hotel had a persistent odor, and signs of poor upkeep were evident. My room had a rodent issue, which was unacceptable. Additionally, the bathtub drained very slowly, leading to standing water during showers. The curtains were not effective in blocking out light, allowing excessive brightness into the room, including from external car headlights. The light over the door remained on throughout the night, disrupting sleep. Breakfast was served cold, which was disappointing given that a warm meal is typically expected as part of a hotel stay. One of the most concerning aspects was the lack of managerial presence. When I requested to speak with a supervisor, I was informed that no one was available. Despite being assured a callback, three days have passed without any response. The front desk staff appeared unable to escalate concerns, which was unexpected given standard hotel practices. The one good thing about the hotel is the ladies who clean the rooms were 110% amazing. They need a raise and a better hotel to work at.

So sad that there is so much wrong with this disgusting venue. Its only perk is the harbor view…read more From there, it goes downhill. To wit: 1. Sign on front door/chek in windown proclaims "no pets" then the owner's obnoxious and unleashed dog runs up to me. The hypocrisy. 2. The place has horrible, overly bright lighting everywhere- like a walmart. 3. Everything is cheap and cheaply done: the furniture is all Ikea crap- the armoire, the wobbly tableside bed, the headboard. All cheap and poorly made. 4. There was a black, small rodent/mouse that ran across my room floor twice. Had i not been exhausted from a day of travel, I would have packed up, demanded a refund and left. But i stayed and slept wearing all my clothes. 5. The breakfast was just as cheap and gross as the rest of my experience: cereal, unchilled gallon of milk just sitting by itself on a table, and about two tablespoons of eggs that looked old and cold in a warming tray. Nothing looked fresh, all processed and all lazy. The problem with this venue (that feels like a nursing home that got converted into a cheap hotel) is that no made any effort to make anything nice. It was like the owners went in to do the littlest effort just enough to open its doors. Nothing said "we want you here." It was the clearance rack at Walmart in equivalency. No thank you when checking out next to that obnoxious dog barking in the background. Overall: cheaply made, cheaply offered, unsanitary (they actually had a rodent/insect deterent device plugged into the bathroom sink plug), and crappy service. I will not be back. This review is written to spare you the travesty of s-hole dump.