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    Hearth & Home

    2.8 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Hearth & Home

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    Bed Bath & Beyond

    Bed Bath & Beyond

    (3 reviews)

    $$

    One of the nicer Bed, Bath & Beyonds in the Syracuse area. I have been to this store on several…read moreoccasions and always find myself getting lost in the selection available in the store. This place has everything you need to furnish you Kitchen, Bathroom and most other rooms in the house. The staff is always very polite. Today my wife and I were stopping in to try and pick up some new bed sheets. We found a set we liked and my wife thought she had a 20% off in store coupon. Turns out her coupon was expired. However, the store manager was nice enough to print us out a new, valid one! Saved only a few bucks but those bucks add up don't they?? My favorite items to browse in the store are the kitchen knives. They have several higher end brands to choose from including Henkels, Wustof and Shui.

    Yeah a big FUCK YOU to this specific BBB store and the entire company in general. I ordered an item…read moreto be picked up at the store that was a gift for my mom and was planning to pick it up before Christmas, and didn't have time to pick it up quickly because i am A HEALTH CARE WORKER who works overtime/doubles to help patients during this horrible pandemic. This company has the audacity to cancel the order after three days of me not coming to get it and mind you, they gave me no deadline to come pick the order up in the confirmation email or ANYWHERE ELSE. That was a big fuck you to someone who is busting their ass to take care of the community, and now I can't even have what my mother wanted for Christmas because they are all out of stock of the item in all stores in my area. I demand compensation!!!!!!!!!! NOWHERE, NOT EVEN THE WEBSITE OR CONFIRMATION EMAIL STATED THAT I NEEDED TO PICK UP MY ITEM WITHIN A CERTAIN TIME FRAME. This company should be grateful I even ordered from them in the first place! While the Rich company owners are raking in billions of dollars for the holiday season, I'm over here wearing 3 masks and working 12+ hour shifts to come and find out that the only thing that my mom wanted for Christmas was ripped out of my hands because it "wasn't picked up within 3 days" and cancelled with no heads up. Any good and respectable company would've called or notified the customer. A simple "you have one more day to pick up your package" would've been nice, because then I would have had somebody do it for me. merry Christmas to the bed bath and beyond company, that's why you're fucking going out of business .

    Raymour & Flanigan Furniture and Mattress Store

    Raymour & Flanigan Furniture and Mattress Store

    (33 reviews)

    $$

    Buyer Beware!! Raymour & Flanigan have a very deceptive mattress warranty program. Five years ago…read morewe purchased a Sealy Posturepedic Plus mattress with a ten year warranty. We noticed that the mattress had some significant depressions and went back in to purchase a new mattress, which we did, a $5500 Beauty Rest Black mattress. At this time our sales rep stated it would come with a 120 day trial and could be exchanged after a minimum of 30 days if the comfort level seamed off to us. He also said it can with a ten year warranty against depressions. This mattress has been great so far, about three weeks in. My problem starts here. I inquired if our current mattress had the same warranty. He looked up our purchase and confirmed it did in fact have the same warranty. He said to run a straight edge across the mattress and if the depressions were greater than one inch we were covered and we would be issued a credit for the purchase price. Photos will be attached below. In the mean time, the mattress had to stay at our home until a service tech could come out to inspect the mattress. The mattress was stored for the two weeks while waiting for the tech, on its side since there was no available space to store it on a frame as our new mattress had already arrived. Flash forward two week or so, I place the mattress on top of our new mattress to make it easier for the tech to inspect. He comes and goes saying we will receive a call in the next few days. Two days later the call comes in and the young lady states the depressions measure 1 1/4" and therefore are not covered by the warranty. I let her know we have the photos of the depression before the mattress was stored waiting on there tech and even if they were to go by their measurements, 1 1/4" is greater than 1" therefore it should be covered regardless. She gets flustered and says she will have a manager call me back. Two days later and no contact. We have spent tens of thousands of dollars with this company and now this treatment. It will be our last purchase from them to say the least. Next step is to contact Sealy directly and then attorneys to fight it out. These are not mattresses that cost a couple hundred dollars but so called top of the line. Raymour & Flanigan should be ashamed of the service they provide, it is completely pathetic and unfortunately for their sake, I'm not the guy to just let it go.

    I purchased a bedframe with a bedroom set 2 yrs ago. Wound up POOR quality, bedframe broke. Good…read moreluck trying to get through to customer service either online or via phone. Customer service is TERRIBLE! Do NOT buy from them

    Hearth & Home - homeandgarden - Updated May 2026

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