Do not go here if you value your time and value professionalism from service providers…read more I was cancelled on once because Tyler said that he was going out of town and when I rescheduled and arrived to the training 10minutes prior to the training start time the office was closed. So I waited till 5:58PM (training was scheduled for 6:00PM) and called Tyler to make sure the training will take place and he said that he was "running late because (he) left the key". He did not even bother to inform me about his tardiness before I called him. The CPR Squad office is located in an isolated back office and when he said that the training will be an individual training, I did not feel comfortable with this. So I said that I would like to cancel today's training and, instead, join a group lesson on another day. Tyler's response to this was "What's the logic in that?." He then continued to talk to me in an aggressive manner. (I'm so thankful I cancelled!!!) When a female customer says that she feels uncomfortable doing an individualized training at night time and prefers it to be a group lesson, the LOGICAL answer would be to be accommodating and provide an alternative training time with a group and not to become aggressive and yell at her. Tyler seriously lacks professionalism and, clearly, customer service is NOT his forte. I would not recommend this place to any one!!!

Has a great experience. Good instructor. The place where we did our class was noisy. Maybe the…read moreac? Annoying.

Excellent BLS for healthcare providers course. Very convenient (24 hour access) and the structure…read moreof their coursework is user friendly and easy to follow. I was able to renew my certification quickly. Completed on the online portion at 10pm last night and then the in-person portion this morning. I highly recommend.

I took the Hybrid BLS certification course on 3/28/26. I passed, but the experience and…read moreorganization could have been better! The equipment wasn't clean and wasn't ready to go for my skills test appointment. The bag was missing the mask! I couldn't find the replacement until I looked under the manikins table and in one of the drawers. That wasted time. There should have been a spare set ready to go for my skills test upon check-in on the table. It was extremely hot in the room as well! There was no air conditioning in the room on a hot 90 degree day. I was literally dripping sweat doing the simulations until I realized there was a portable air conditioner. I did turn on the portable unit. It took awhile to cool down the room. Again, wasting time. The proctor had to intervene a few times because the internet connection was poor! It lost connectivity a couple of times and the connection was spotty. The person was very helpful but hard to understand. The instructions that were given were vague. On a positive note, the online portion was "excellent"! The course work was very convenient, easy to follow, and the videos were great! I loved doing the online modules prior and than doing the skills test from 4:00PM to 5:00PM. This saved a lot of time. I appreciate this option. My only recommendation is for the skills test on exam day to be ready to go for the scheduled appointment and better organized with complete kits to perform the skills tests. Also, a more reliable internet connection. Thank you for offering the Hybrid class! I would definitely consider testing this option again because my work schedule and the convenience, but with the hope that it would be more organized. I am certified for the next 2-years, so we are good. Thank you again. Have a great week!

I recommend going somewhere else for EMT training. Some of the employees at this school were…read morecondescending, and rude.

Best educational experience I've ever had the privilege of receiving. An amazingly fun and…read morechallenging learning environment with instructors with a passion for their line of work. I feel well equipped to enter the field as an EMT after going through their EMT program and confidently passed the NREMT on my first go. Incredibly organized, fun, and challenging which keeps students well engaged and eager for the following classes. Every single instructor is exceedingly good and passionate about what they do. They dig deep and give you a challenge where it counts to prepare you to be well rounded in the field. I'm very proud to be able to say I went through the EMT program through OCEMT. Thank you!!!!

Excellent class! Was very thorough and gave me the tools to pass the class! I learned a lot and…read morefeel very prepared! Thank you!

Dr. Nuqui makes the class really fun a memorable! He makes up scenarios that are relatable to your…read morefield of work.

I love this location... great selection of classes and impressive instructors!! Wish there a few…read moremore offerings on Saturdays and Sundays.

This place ia the best YMCA in the country. Where else can you find a jacuzzi? The staff is so…read morewonderful and kind. This place is an amazing place to work out.

This was my first time attending Lifeline Health Education, and it definitely won't be my last…read more From the moment I arrived, I felt at ease--thanks in part to our instructor Kirk's friendly, well-behaved dog, Levi. Kirk himself was fantastic: friendly, engaging, and very knowledgeable about current CPR practices and anatomy. He kept the class concise while still offering valuable insights and feedback based on his years of experience.The entire process was smooth and efficient, and we even finished a bit earlier than expected. Plus, receiving the CPR e-cards immediately after passing the exam was a huge bonus. I'll definitely be returning when it's time to renew!

I cannot say enough good things about Lifeline. I have gotten my BLS certification for work from…read moreLifeline for the past 6 years because they are so great. I'm about to go to PA school and absolutely will be coming back to do my ACLS and PALS training before taking my boards. The office has moved from Mission Viejo to Laguna Niguel and I like this location a lot more because it's easy to find and Levi, the instructors dog, gets to join the class. Completely recommend this class to anyone who needs or wants their CPR cert.

I started giving blood last year thanks to my friend, DC, who donates regularly. I hope to make it…read morea regular habit as well because giving blood saves lives. So, last month after work, I randomly decided to find a local Red Cross and donate blood. Front entrance - https://www.yelp.com/user_local_photos?userid=O6EBodP3Fgu_n67efSKnBQ&start=72&select=7nAFi53CZgZJqp9fcRYFqg When I arrived, a gentleman at the front desk helped me sign in. Photo - https://www.yelp.com/user_local_photos?userid=O6EBodP3Fgu_n67efSKnBQ&start=72&select=wqN4YMqIQIOx9oE9EMmrNg I took a seat in the waiting area and within ten minutes, I was with a phlebotomist named Herschel. She was great--very friendly and professional. After the initial screening process, Herschel walked me over to the main area where blood is drawn. Photo - https://www.yelp.com/user_local_photos?userid=O6EBodP3Fgu_n67efSKnBQ&start=72&select=ZhC2L05578Hkkd0IfQSOFw I noticed several people on the opposite side of the room, propped up with pillows and covered in blankets watching television. They had IVs in both arms. I later learned they were donating either platelets, which are crucial for leukemia patients. (Two hour procedure.) Whole blood donation - https://www.yelp.com/user_local_photos?userid=O6EBodP3Fgu_n67efSKnBQ&start=72&select=PZtYtQPc_dZq91ByUEnCEw This was my first time donating whole blood at the Laguna Hills location, and it was a very good experience thanks to Herschel. I even received a free Tetris-themed t-shirt with my blood donation. Photo - https://www.yelp.com/user_local_photos?userid=O6EBodP3Fgu_n67efSKnBQ&start=72&select=C2FYG3pDKbz11wHgCTuBwA I also received a coupon for a free haircut from SportsClips! A month later, I made my very first platelet donation. I learned that these donations are by appointment only and can take up to two hours. During the procedure, you must keep your arms still while regularly squeezing a ball. Each station has a television, so you can watch Netflix or Disney Plus. After donating, I sat in their recovery area for 15 minutes, where they provided snacks and bottled water. Photo - https://www.yelp.com/user_local_photos?userid=O6EBodP3Fgu_n67efSKnBQ&start=72&select=yhGVO9myBuLsp879TdxvIQ I have an appointment later this month for my first Power Red donation. (45 minute procedure.) This is similar to a whole blood donation, except a special machine allows you to safely donate two units of red blood cells while returning your plasma and platelets. Giving blood is a small way to help those in need and it truly helps save lives. - Big Aloha!

Made an appointment IN PERSON for 7:15pm. Walked through the door at 7:16 and was checked in by a…read morenice, helpful gentleman. Ample staff knew of my recent scheduling. The phlebotomy supervisor personally informed me to especially wait the full hour until appt, as they were extra busy. Then was told they are CLOSED, even while numerous people were still donating . She accused me of being late and coming in at 7:23pm. When in actuality, I sat around awaiting someone's acknowledgment after CHECKING IN. I understand people are exhausted and might have attitudes. I took two separate drives to ensure I gave them enough time, while also running in the door to not be more than a minute late. Being blamed for their own scheduling mishap and negligence, without a single apology or shred of accountability felt awful. I receive emails and calls multiple times a week in need of my universal donor blood type. It's a shame that someone desperate for critical health assistance could've possibly used today's donation. Who knows how many people are discouraged from routinely visiting Red Cross, if this is their standard environment and procedure. As a regular donor, I've never experienced anything of this sort from other sites.

Phi Tran is an amazing instructor. He kept the class fun, engaging and and very informative…read morethroughout. I'm not a great presenter, but he gave me tips and tools to use and by the end of the class I was feeling confident standing up and instructing our class.

Every two years my company coordinates CPR/AED and First Aid training for anyone interested and we…read morealways use Premier. They are easy to connect with, scheduling is a breeze, the online portion is engaging, and the in-person testing is fun and informative. We have been doing this for YEARS but we always come out learning something new and important.