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    HearSmart Solutions

    5.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm

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    6 years ago

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    All About Hearing - Diane Fox with her fur babies Armi & Max

    All About Hearing

    4.3(6 reviews)
    69.7 km

    I do not recommend the services provided by this Audiologist. Their website states they will look…read moreinto insurance benefits regarding coverage on behalf of the customer. After services rendered, I found this to be a gross misstatement. They declined my request to submit a claim on my behalf even though they were paid in full at the time of service. They flat-out stated that insurance providers don't cover services for audiology testing and that they wouldn't submit a claim for that reason. In fact my provider does, but they were lazy and wouldn't bother to check. I said I would submit the claim myself, but efforts to obtain the necessary medical codes and support documentation were met with resistance and rudeness by the front desk clerk. My impression was that this business is inexperienced with providing insurance claims for their customers and did not have the general knowledge of current claim practices or protocols. Nor did they appear to even care. They provide an extreme disservice to all their customers, especially Seniors who are generally unable to navigate the complex claim process on their own.

    First time going in, met Steven and Diane and Nellie, super nice! My uncle is super hard of hearing…read moreand we needed help. Steven was amazing with my uncle as he is mentally disabled as well as hard of hearing Steven made sure my uncle understood what was going on and what was coming next during the appt. Diane fixed his old hearing aide so he is able to hear until he gets his new hearing aides in a couple weeks which put the biggest smile on his face we are so happy to have found a place that feels welcoming and we look forward to continuing our working with them every few months

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    HearSmart Solutions - hearingaidproviders - Updated October 2026

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