The massage was ok and the massage therapist was kind, accommodating, and courteous…read more But the receptionist was really loud... almost as if I was walking into a core power studio or a sales environment. The receptionist and a different therapist also complained about a customer no-showing in front of me and another client, saying, "it figures", "no surprise there", etc. The receptionist continued to be loud during the treatment. The walls are thin and the floors creak because it's an old building -- fair enough. But there didn't seem to be any effort to work around this, easy options could be: ask your receptionist to be quieter in general, use white noise machines, choose different music that drowns out the noise of the clinic and busy road, put some carpets down. Overall the environment was lacking: The massage table squeaked and seemed old. It was too short for me at 5'6" to have my head on the bed when I laid on my back. When it was time to turn onto my back, the therapist asked me to put the back of my head in the face cradle. I had to tell them my neck was *really* unsupported, to the point it hurt. The clocks in the treatment rooms were large, bright white LED -- mimicking a neon light style. They shine in your eyes during the treatment. Overall not a comfy or relaxing environment. Don't recommend.

Before I came here, I did a search on Google and found this massage therapy place which had a…read morehigher rating comparing to others in Tri-cities, so I decided to give it a try. I found that they have an online booking system on their website. This is excellent and very convenient! I could choose a time and date that would fit in my schedule, so I did not have to call and ask a receptionist to check on any time slots. I could see all the availabilities online. I was trying to choose a time slot that was after work such as 5:45pm or after 6pm on weeknights. The online system or website shows that they have 10 RMTs. I chose a RMT called Cynthia Gillanders and reserved a time slot online. I did not know her before, but I would just give her a try. When I walked into Inlet Wellness Gallery, the environment was very relaxing, quiet, and comfortable. A receptionist greeted me and asked me to fill out a form, so Inlet Wellness Gallery could know my medical issues and history. Their waiting area or lounge got a beautiful and comfortable couch and chairs with a coffee table. They placed some tea on the coffee table for the customers who were waiting for appointments. This was a very good idea making the customers feel comfortable and relaxed right at the beginning of the process. Cynthia is a very experienced RMT. She double checked with me on my medical issues and history and asked questions to make sure she understood what I needed from her before she started a massage therapy. She was very friendly and kind. She would also chat with me and made sure I felt great (not bored) when she was giving me a massage. Some soft music was on when I did the massage as well. It was very comfortable. After the massage therapy, I paid up front. The receptionist could make the next appointment immediately. An email notification would send out to me right away. They were very efficient! Overall, I had a great experience at Inlet Wellness Gallery. I would definitely come back to do a massage therapy with Cynthia in the near future.

I go here for both physio and massage. The people I have seen are always very professional, know…read morewhat they are talking about and caring.

Peter an amazing physiotherapist! With his help, I've gotten back to work and to the gym within a…read morecouple of months of breaking my leg. The rest of the staff is also warm and welcoming. Keltie was also very understanding when an emergency kept me at work one evening and I had to miss an appointment. Great place, highly recommend!

I go to this clinic for RMT massages. Booking online is easy. Clinic is clean. Staff are courteous…read more Parking usually is not an issue on the plaza. I highly recommend if you are in the area to book this place for your massage and physiotherapy needs.

Been here since Jan 2020 (first for injury from work) but now just because I enjoy cupping and…read moreacupuncture. They don't push you for services you don't need/ask for/want, and they will recommend the best option for you there even if you booked and came in for one type of treatment you may be recommended for something else that will be better for you after assessment. The prices are good. I've never had any regrets, not once. I'd estimate around at least 80 visits here in the time since I started coming to this place. Previously I went to another place (hahah just upstairs on another floor of the same building) the lady at this other clinic was a fruitcake (I went in for tenon pain and she tried to administer acupuncture while simultaneously selling me every service she offered under the sun (digestion, skin, sleep, diet dairy meat free etc, and even herbal) all while I'm lying there declining over and over everything she suggested I try, even managed to sign me up to few hundred dollars of additional visits to her husband's practice before I managed to get home and call in and feel less pressured and managed to cancel everything) Definitely give YOON a try. They have amazing talent here.

I had severe stress symptoms due to work. My neck & shoulders were in pain. Plus I was having…read moreconstant migraine. I had to take Tylenol!! My 1st appointment with Dr. Yoon. He did acupuncture on my neck & shoulders. The pain went away almost immediately! After that he worked on other issues such as my constant need to use the bathroom & my body always extremely cold. Now both symptoms are gradually going away!!! It has only been 4 visits. Which is amazing!! I highly recommend Dr. Yoon. FYI: I rarely rate someone but he is just amazing. You will see once you meet him :)

I can't say enough about the skill and knowledge of massage therapist Nikolay Ponomarev! His…read moreapproach to relieving my neck and shoulder pain has been very thoughtful and thorough! Providing me with exercises to perform in between visits to stretch and strengthen has helped with continuity of his care! The support staff are very efficient and kind too!

Well I will admit they got me in fast and around Christmas that was impressive. I am just off a…read moreknee replacement and want to get a start on rehab. I arrived on time and was led in... oh, but the exam room is so small my walker does not fit. Even the physio had a hard time getting around the exam table to measure my leg range of motion and she was pretty petite. so... I was there 45 minutes of an hour appointment. We walked up and down the hall and she had some thoughts on some exercises to start with. But.. for the most part I listened to her complain about our medical system. I heard that I should have stayed overnight... not sure why because it is pretty common to be home the same day unless you have an issue. I heard all about the wonderful things she has done. I left there with not much new info and while I made a future appointment when I left I cancelled as soon as I got home. So $125 for only 45 minutes of an hour appointment. I do have coverage so did not pay full rate. Cons - the space is too small and cramped the physio was not helpful at all, I could not wait to get out I only got 45 minutes and most of that was listening to complaints. Pros - I was in there fast. I am now happy at White Rock Orthopaedic & Sports Physiotherapy Clinic where I pay a reduced seniors rate and am never there for less than 90 minutes.

I was going to a physio in Port Coquitlam before the Covid shut downs and changed to be closer to…read moreMaple Ridge after everything opened up My wife and I were in a car accident and we both had different injuries. I have been very impressed with the staff and support we have been getting. Everyone has different needs and tolerance and the physiotherapist was able accommodate both me and my wife. They send text and email reminders which I need. I would recommend anyone to Vigor Physiotherapy.

Honey is very friendly and professional. She helped immensely with loosening up my shoulder and…read moreshowing me exercises to build up the strength to keep the problem from happening again. She has a good billing system and a good appointment reminder system.

I'd suggest finding another place to get physiotherapy treatment as this place doesn't seem to care…read moreabout offering patients with the help they need. All they want is your payment in their register. Oh and if you only suffer from a motor accident whip lash, hot pads are all they'll do for you and they consider that to be very minor. Don't ask for photocopies of your history too, they'll charge you $115 for 6 pages. Front desk lady is really nice though. If you want someone to talk to.

I had reached out to Luke for help with both my spine and painful bunions on both feet both prior…read moreto and after surgery. With my spine, I suffer from spinal stenosis, bulging and herniated disks, osteoarthritis, and even fractured a vertebrae due to a hockey injury. Luke assessed by back, demonstrated helpful exercises to strengthen and recover my weakness and even provided suggestions to me while I was out of town. Painful bunions kept me off of my feet and as a runner, that will not do. I therefore had bunion surgery on my both my feet. As I was out of town, Luke took personal time and care to allow me to create a video and send it to him so he could see the lack of movement in my toe, my scar tissue and how my healing was taking place. His suggestions were helpful in keeping my scar tissue from worsening and because of his help I am back running and on my feet. Luke not only is a great physiotherapist, but his care is sensed personally and not just professionally. If you are looking for a physiotherapist that cares and assesses accurately and is helpful to get you back in action, I highly recommend checking this physiotherapist out!

Dr Steinhoff seemed really great at first, but on my second appointment, she made a big mistake,…read moreand the way she handled it caused me to never return. I asked for no neck cracks...this was written down as well as verbally communicated. I don't consider them safe and do not want that done to my body. Second appointment she had somehow forgotten / misplaced that information, and imagine my surprise when I feel my neck violently jerked by her without my consent. I reminded her gently that I had asked for this not to be done. Instead of handling it professionally, she downplayed my concern, told me I needed to remind her this verbally at the beginning of every appointment, made a bunch of excuses, went on to say "it probably feels better now though huh?" and overall just handled what is obviously a huge f**kup on her part with all the maturity of a teenage girl. I will never return. I wasn't going to write this, but I keep getting these reminder emails, so here you go guys. Thanks for reminding me.

Fantastic people, fantastic and honest service…read more Been going since 2010 and have been extremely happy with everything from all the people who have helped me over the years.