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    HearingLife

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    2 years ago

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    Chicago Hearing Society

    Chicago Hearing Society

    3.2(9 reviews)
    37.2 miNoble Square, West Town

    I went to Chicago Hearing Society back in December of 2018 for an audiology exam to finally have my…read morehearing issues addressed. I was diagnosed with hearing loss as a child and have always struggled to hear, particularly in environments with background noise. While I have been able to work through it, it's become increasingly harder and has begun to impact my social life. While the exam went just fine, Chicago Hearing Society failed to get back to me with any treatment information. I called and emailed the facility repeatedly. Calls went unanswered. Emails were responded to but all I heard was "we are trying to reach your insurance." (I had BCBS.) Eventually I just gave up. If you are hoping for help with your hearing issues, please go somewhere else. I was hoping for relief, but the Chicago Hearing Society just got my hopes up.

    For my big 400th review, I needed to think about what I wanted to make stand out in the spot light…read more I have chosen Chicago Hearing Society for a variety of reasons! First, they have been a mainstay and a lifeline to many of my students. If you do not know, I am a teacher of the Deaf. CHS has helped MANY (if not all at one point in time) of my students financing their hearing aids, providing interpreter services, as well as how to set up a VP or TTY in the student's home. Second, June Prusak rocks. She has set up SOOO many youth activities for both children and teens who are Deaf/Hard of Hearing. She's very enthusiastic and dedicated to her work, and it shows. She works extremely well with all levels of students, and has a great rapport with them. I also love the fact that there's a Deafline set up that has a variety of Deaf events set up through the city where I can socialize and meet other educators, as well as members of the Deaf community. Thanks so much CHS! You rock!

    Lilia Protaziuk, MD - Edwardelmhurst Health

    Lilia Protaziuk, MD - Edwardelmhurst Health

    3.5(2 reviews)
    4.7 mi

    This was a very unpleasant experience. Unfortunately, I…read morenever had the chance to meet this doctor. The staff working for her, as well as the medical office itself, behaved in a very confusing and unprofessional manner. I scheduled an appointment through the patient portal after seeing available dates and times for this doctor. However, within a few minutes, my appointment was automatically canceled. I called to ask what happened and was told that the doctor is no longer accepting new patients. This raises a reasonable question: why are appointment slots being publicly listed online if new patients cannot actually book them? I asked the administrator this exact question, but she simply kept repeating the same phrase like a recording: "The doctor is not accepting new patients." I explained that this explanation is not acceptable. If a doctor truly is not accepting new patients, then available dates and times should not be published at all. Instead of addressing the issue, the receptionist began pushing other random doctors on me. If I wanted to see just any doctor, I would have booked one myself. It was important for me specifically to see this doctor, and that was completely ignored. Overall, this felt like a waste of time and very poor communication. Listing appointment availability that patients cannot actually use is misleading and frustrating.

    My father has been seeing Dr Protaziuk for many years. We have found her medical care to be…read moreconsistently excellent. Express your concerns to her clearly, and she helps you to address them. She listens, examines, recommends appropriate tests and therapies, and helps you to get better, and to stay well. She understands that we're human, and gently reminds us of what (we already know) we should be doing for our health. She would be a fine leader of your medical team, and I can highly recommend her

    HearingLife - audiologist - Updated May 2026

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