DISORGANIZED AND LACKS COMMUNICATION. I am so incredibly…read moredisappointed. I scheduled an appointment and arrived at the scheduled time only to find out that there was no appointment scheduled for me. I reminded the receptionist about the specific conversation we had, and she said she remembered it, but somehow the appointment was not recorded. She then said that there was a cancelation at the same time I arrived and the doctor could see me right now. She gave me a packet of paperwork to fill out. 10 minutes later when I returned the paperwork, she said that actually the doctor will NOT see me as she needs to go home since her child was diagnosed with strep infection and she didn't want to expose her own patients. I was so frustrated at this point that I decided not to come back for another appointment. A few minutes later as I drove away from the parking lot, the receptionist contacted me to let me know that the doctor's husband was now able to babysit the child and now she CAN see me. I was completely shocked by continued back and forth lack of communication. I said I would not be returning. You think that's it? NO! The doctor then called me to let me know that in fact based on my paperwork I should not be seeing her at all and go to the ENT!!! I have ringing in my ears, if an audiologist is not the right place, then I am a total idiot. Needless to say, this is the last time I am going to this place.

Gina and her knowledge,patience and understanding made getting my hearing aids such an easy…read moreexperience.. My hearing aids changed my life so I can participate in all conversations and not feel left out.. I'd also like to shout out to Jennifer who works with Gina..she is always willing to help me with things if Gina is not available.. They are a fantastic team and I recommend them highly to anyone who is struggling with hearing loss..

Very personable staff. Our Dr was kind and patient with my mother who has dementia and was not very…read morecooperative during her assessment. The Dr made sure to explain each step and included my mom in discussions rather than talk about her.

When we moved to the area, I contacted my previous audiologist for recommendations. He advised…read moreCenter for Audiology in Clarksville's because they are -Certified Drs of Audiology- Dr LeJeune, Dr Jackson Make sure you have all your questions answered, make sure your hearing aids are properly set for your type of hearing loss. Personable., caring, they love their job, it shows. Like the commercial "can you hear me now?" Yes I can

Highly recommend. As a musician, hearing is very important and especially clearly. I got my in-ear…read moremonitors and they did such a great job the first time I went for impressions ! Dr Ellison and crew are so friendly and really care about what they do and love to help anyone in need whether it's cleaning your ears, conducting a test, hearing aid fittings, helping set up your phone to work with your hearing aids etc...they got you covered !

From the owner: AudioNova Franklin is part of a nationwide chain of convenient neighborhood hearing care centers…read more We are open and accepting appointments for current and new patients. We offer hearing exams, hearing loss and tinnitus consultation and the latest in hearing aid technology. Contact us today to schedule an appointment.

I never thought at age 51 I'd be wearing hearing aids, and here I am…read more These guys did my baseline testing for my hearing 8 years ago, and when I thought things had gotten worse, I went back and now I'm a customer. First of all, I like the fact that they are in the same office building where they were 8 years ago, it makes me feel like they are a very stable group that's going to be here when you need them. Secondly, I never felt pressure with my new purchase. These things are expensive, and my health insurance even paid for part of it. And they offer a wide range of pricing on units, so it's totally your choice to go entry level or high end, they had positive things to say about all the units. The staff have all been very nice, the office is very attractive, and I'm six weeks in so I guess I'm getting used to them. I can't say that I love my hearing aids, because honestly I still can't tell a huge difference in my hearing... but I also wasn't too horrible with my hearing to start with. That's the only reason I'm giving 4 stars instead of 5 - but they are all really nice to work with. So if you think you need a little amplification in your life, give them a call.

I have been a very happy customer of Hearing Services of Franklin for at least 17 years. They have…read morealways provided the very best diagnosis, fitting, and troubleshooting I could ever expect to hope for. Over the years I have watched the business grow and improve. When I go there I am treated as family and I feel involved in everyone's growth in their jobs, the starting of their own personal families as well as the births of their children, and I am always confident they will do the best thing for me. That's all a person can ask. Simply, look no further, they are the best.

I recently helped a friend apply for hearing aids through the HEAR Nashville program, a need-based…read moreprogram unique in the U.S. After she was approved for assistance, I took her to see Dr. Randi Yontz at Ascent Audiology in Madison for a hearing test and to be assessed for hearing aids. Turns out Dr. Yontz is on the the board of HEAR Nashville, so the process went very smoothly. Dr. Yontz took her time explaining the results of the hearing test and what to expect in the new hearing aids. Once they arrived, she patiently detailed how the aids operated, how to maintain them, and what to expect in the future. Not once did we feel rushed in or out of the office, and my friend is greatly enjoying being able to hear again! And I don't want to leave out Brenda, the patient care coordinator. She is friendly and efficient. There is even a large table in the waiting area that had a puzzle Brenda purchased for visitors to help assemble accompanied by lovely music and pictures on the TV, a pleasant break from typical daytime television programs. In short, I heartily recommend Dr. Yontz for any hearing related problems.

Best place for hearing test and hearing aids, they fast and very efficient, receptionist and Dr…read moreDavis are very receptive on anything you need, and gets it done fast. as a military veteran I will try to go here every time I need something for my earring.

Dr Richards, His PA, and Brenda were all AMAZING!!! My son needed to have his nose reset after a…read morefracture. They were all very kind and great with kids!!! We had to drive out from Dresden, which was a 2 hour drive, but VERY WORTH IT! I highly recommend them!!

Had a great experience with Dr Richards. Came in and went directly to looking at my ears. He…read morecleaned and suctioned my ears and I am back to normal. I will definitely go back if needed. Thank you.