I commend the support staff and highly recommend the professional staff. All are welcoming,…read morehelpful, encouraging and know what they are doing. From the point of entry to the completion of any visit, it just feels good to be there and experience their high level of expertise every step of the way. They not only improve my hearing, they lift my spirits. : )

I got my hearing aids at Thigpen Hearing Center in Murfreesboro. Everyone there is warm and…read morefriendly. Dr. Hanson is wonderful. Thorough, compassionate and explains everything simply and clearly. My new hearing aids have been a game changer for me. I'm thankful that I chose Thigpen Hearing Center. Highly recommended!

Another great visit / check up with Dr. Jennifer today. She's a great audiologist and consistently…read moreexceeds my expectations. I highly recommend her for your audiology needs.

Dr Jennifer is very thorough and friendly. She can easily be trusted. My only issue is her practice…read moreis a in network provider but she couldn't give me what aids my provider would cover, less my deductible of course. I did try the top of the line she provides for a week. They were cool with the built in Bluetooth but I noticed them fading in and out a few times in the week. I chose to save some money and get my old ones fixed. I do recommend the Dr.

Walked in to no receptionist. 5-10 minutes of standing around when the X-ray tech finally came out…read moreto greet me. After a few minutes of chatting about why I was there, he took me back for X-rays. After taking the x-rays, he talks with the Dr. and then tells me that because of "software issues" the he can't show/message the Dr. my x-rays...the x-rays are unviewable. Dr. finally comes in to discuss the issues I was having with my knee. After a 10 minute discussion, I am given a referral to a different imaging facility to get the x-rays done again. $264. Two Hundred and Sixty Four Dollars...for?

The absolute best Ortho place ever!!! I've been a patient…read morefor the past decade as I've lived in Spring Hill my whole life. I've been here since before they relocated. Nothing but nice things to say for this facility, really kind educated staff. Very patient and kind. I seriously wanted to hug my doctor, I believe Brian. Thanks all.

I've been a patient at Gracepointe for years, and unfortunately my recent experience has been…read moreextremely disappointing. I rely on prescription-strength allergy medication (Zyrtec D) because over-the-counter options do not work for me. The week of Thanksgiving, I realized I was running low, so I called the office and spoke with Christopher, who said he would speak with Brenda--the provider I normally see--and that she would call me back. I never received a call. The following Monday, I called again and was told there was suddenly a letter in my file discontinuing my medication because I've been on it for five years. This was news to me. On 12/3/25, I spoke with the office manager, who said she would look into the situation with both Rob and Brenda and call me back. Once again, no one followed up. The staff at this facility knows I get seriously sick from allergies, yet no one seems concerned or willing to communicate. After this experience, I cannot recommend Gracepointe to anyone. Their lack of follow-through and disregard for patient needs is unacceptable.

Amazing care! The doctor was so thorough and helpful. I love how she took her time to explain…read moreeverything. The staff was kind and helpful and we will definitely be going to Gracepointe Healthcare for any future medical needs.

They are very friendly and responsive. Always willing to…read morehelp and answer questions. I was prescribed Oticon.

Going to Family Care Center and experiencing their "caregivers" was a colossal waste of time and a…read moregenuine disappointment. If this clinic wants to present itself as a mental health provider, leadership might want to revisit what "care" actually looks like. Walking in, I was immediately met with a barrage of paperwork focused on billing--making sure charges are clear to them, not to you. Not exactly the warmest introduction for someone seeking mental health support. The next interaction was just as impersonal. After giving my name, I was directed to step on a scale and provide measurements--no introduction, no explanation, no basic courtesy. It felt more like processing inventory than welcoming a person. Then came the actual "care" session. The provider launched into a rapid-fire explanation of all the ways the clinic can bill you, delivered with the energy of a fast-talking sitcom character. She shared that she knew I had already been given all of those details though just wanted to recap again. Then, she told me why she thought I was there which was not accurate. I asked her to slow down and please take the time to have dialogue instead of talking at me. She never asked meaningful questions or or make a genuine attempt to understand why I was there, which made any real conversation about mental health impossible. Overall, the experience felt dismissive, disinterested, and transactional from start to finish. The caregiver, in particular, seemed better suited to a role with minimal human interaction - perhaps guarding an empty museum wing, because meaningful engagement was clearly not part of the approach. I am genuinely appalled and disturbed this clinic presents itself as having any aptitude in mental health care. None of them demonstrated an ounce of intellectual curiosity or communication skills which should be critical in caregiving roles.

My son is currently being seen for his pediatrician at Murfreesboro clinic and was referred to a…read moreLicense Professional Counselor. We suspect that our son has ADHD. He had a couple telemedicine appointments with her. She's amazing BTW. My only concern is the office. I have tried reaching out to them since 2025 December because I need a proper document of diagnosis for my son to provide a document to his school. I left voicemail, left messages through the patient portal. When I looked on my messages, they marked my concern "solved", I did not receive anything from them at all. So I left another voicemail and a message that I will be paying them a visit. I am very disappointed; my son was needing this document he's struggling from school...

I had the flu for 8 days & was very run down & weak. I had to attend a funeral out of town so I…read moredecided to go get an IV. I am SO glad I did! Prime IV rescued me with the Immunity Boost drip ( they offer a large variety of drips & can customize). The massage chairs you sit in while getting the IV were amazing! I almost fell asleep. The staff is kind & friendly and very knowledgeable. One piece of advice I leave you with is bring ear buds to silence out opening doors, people talking in lobby & ringing phones. Thanks Prime IV for a great experience & helping me rebound from the flu. I will definitely be back again & again!

Always excellent service here!! All the staff has been wonderful, professional, friendly. No…read morecomplaints at all, very happy customer for about a year now. I love being able to schedule an appointment online, super convenient. Highly recommend!

Good morning Dr. Howard. Great news. Doctor Jones told me no more heart procedures took me off…read moreeliquis in lieu of one baby aspirin a day. Took your chart to show him. He was very impressed with my progress May 23-May 24. Told him he should go to. He said he's going to look at your podcasts. Just wanted to update you and thank you and your team for such crafted and excellent care.

Do NOT recommend this group. There was no treatment plan that outlined their "membership" I was…read moreautomatically enrolled in. High pressure at checkout and no explanation why I would be charged $200 a month just to be seen for my therapy. Just took my card and said I signed a cancellation agreement. Which should have been a red flag as they charge you to get anything other than a receipt to submit to insurance. So for one year I was auto enrolled at $200 a month (there are 3 levels) no disclosure which level I was before I read the cancellation policy. Now that I refuse to be seen, they are charging me for 3 more months after already charging me $1200 for bloodwork and just one office visit. Diabolically poor practice to not explain to their patients what the expectation is for the fees and services. Such a lack of integrity to practice this way.