STONE Hearing is absolutely the best. I brought my father in (80 years old) to evaluate his…read morehearing and see about a hearing aid. This doctor/wife team is the absolute best. Both are quiet, but kind. They both seem so patient, and really give their time to patients. I had no clue about hearing, hearing aids, etc., until I learned so much from the doctor in the 2 appointments we went to. He evaluated my father, and found the best cost solution he could, and helped us put that in place. He went above and beyond, in contacting a hearing aid company (in Europe) to ask them if they would let him download a program (not available here in US) to help program my dad's hearing aid. I cannot recommend this doctor/wife team more - please go here, you will not regret it.

Christopher Stone fitted me with my first hearing aid ten years ago at Casa Colina. When he started…read morehis own practice, I stayed with the audiologists at Casa but was never completely satisfied. Then I learned about Stone Hearing and went there to have my hearing aids checked and adjusted. Eureka! Chris improved the sound quality and added a program for music. He's absolutely super!!

I took my 92 year old mother to them and they were very helpful and ready to answer any questions…read morewe had. The customer service was excellent! Thank you HearUSA!!!

The front counter ladies have to learn how to greet when a customer walks into The lobby. There…read moreno greeting like hello how may I help you. They just behind the counters and just plays with the computer. They have a terrible look on their faces when a customer walks in. Never again I'm going to there there are a lot of other places for hearing aid.

My father-in-law passed away, leaving behind his Beltone hearing aids. This company wanted to…read morecharge $750 per side to program them - a total of $1,500!!!!! Highway robbery. I already have my hearing profile. I can get a brand new Bluetooth set at Costco for $1,799!!! Avoid highway robbery, and find an honest provider.

Very disappointing experience with this ENT doctor. My 80-year-old mother was seen after a fall…read morewith a nasal fracture, and the doctor was dismissive, rough during the exam, and did not review her hospital records. He repeatedly focused on "not getting paid" instead of patient care and suggested a painful procedure with no anesthesia. We left feeling uncomfortable and would not recommend this provider, especially for elderly patients.

my mom went in for what should have been a routine visit for an ear infection and left in tears. DR…read moreRobert delivered extremely serious news about potential hearing loss in both ears with zero compassion. there was no empathy, no explanation, and no effort to soften or properly guide her though what he was saying. it was blunt, cold and unnecessarily harsh.what made this even worse was witnessing him yell at her assistant who was helping him completely unprofessional and uncomfortable for everyone in the room. if this is how he treats his own staff, it says a lot about how patients can expect treatment.doctors should understand that beside manner matters just as much as medical knowledge. my mom left feeling scared, dismissed, and emotionally shaken. i would not recommend this doctor to anyone who values respect, empathy, or basic human decency.

I had an appt for a free hearing test on June 11, 2025 with the promise of a free See's Candy gift…read morecard of $25...as of yet, I have not received the See's Candy gift card.. the receptionist did not want me to take a copy of the info I had received in the mail.. do not go there.. pretty sad they will not honor their advertising.. waste of time

My primary doctor referred me to this place and I am so glad she did. They are very professional…read moreand caring and their communication skills are excellent. The Audiologist Andrew is very knowledgeable and informative I am very happy with all the treatment and care that he provided for me. I totally recommend this place.

Fluid in ears from past cold History of this…read more First got a hearing test- found out they are a separate business selling hearing aides at this clinic , to you if your test is low. Said I needed hearing aides. What a fraud scam going on.. I don't need aides I need the pressure released . Since my visit my ears have resolved on their own. This Dr had ordered a sinus X-ray. A camera scope up my nose. Had to get authorization from my ins. But I'm not going back there, tests are unnecessary , I had a sinus infection that went into my ears and throat after antibiotics were prescribed, I infection gone but still had the hearing loss . My hearing loss was from plugged ears. I hear fine again .

At the beginning of the year, I saw Dr. Sam and was given medication that helped in the moment but…read moreno real answers as to what is causing the problems. He brushed off the need for a camera examination as the medication had "fixed" the issue. I decided to see a different ENT. She conducted the same exam and right away was able to tell me what I am dealing with and order a CT scan to investigate more. If you value your time, money, and health, please research wisely before entrusting Dr. Sam.

Unfortunately, my mother has had the worse experience and they were very expensive …read more. She has gone back many times to the Montclair office and Ontario and they have not fixed the issue yet. One hearing aide keeps coming out and out and doesn't Stay in her ear. They did a mold and still a problem. I just want to get Our money back and be done with them. Legally we may have an issue .. My mom is 90 years old and can't be happy with these ear plugs .. so sad

Problems getting appts and refusal to let me use closer office so made me travel 2-1/hrs and the…read moreperson who reminded me of appt gave me a San Bern address so when out over 1-1/2 hrs out of my way to get to correct address and tel no they gave me was for apple valley. explained at frony desk why I was late not told they would take others I started noticing that so I asked she said cause u was late. Do I asked Pac if now I have to wait for all 4 that came in. Again wasn't told that and again wasn't my fault person gave me 13529 n palm San Bernardino. Do went way way out of My way and San Bern of closed! So had to travel over 2 hr to find and now I have to wait maybe 2hrs - I ckd in a lady didn't tell me that just u are late I explained why now wont let me pu and take to miracle ear to town where i live. lady said has to be picked up today. I explained again I've had many dr appts at both hospitals and prev told them legitimate health reasons why I could t come til this wk. that reminder person also gave me a 760 tel no and wrong address and in San Bernardino not Ontario wasn't my fault but must wait now after all other patients come in Never want to come here again. Cant give no stars?

I have received the best care from Dr. Shih and his Staff. He is extremely knowledgeable and…read morecommunicates great. The only problem is his availablility but that is due to his commiment at another facility. I've had two issues Dr. Shih solved, one involving minor surgery, and from what I remember in the OR, the event went so well and he and the anesthesiologist were talking lighthearted and yet very professional. The mouth procedure was not stressful at all because of this.

Sent for an ENT referral from my PCP and he spent a maximum of 5 minutes with me. He did not allow…read moreme to express my concerns or listen to anything I had to say regarding my acute symptoms or past history. He wouldn't even look at me or my spouse when he would speak.Horrible bedside manner and NO help. Waste of time and money.

Thanks to PTA for having a simple and easy to use option for treatment of allied healthcare without…read morehaving to see students face to face! ReadySetConnect technology is an easy way to have a tele/video healthcare options to treat patients and students that have to stay at home and/or at a distance, especially during this crazy time of COVID-19!! Thank you!!!

Staff was friendly, and they have a cool gym/play area…read more Hard to get a hold of office staff, though, so I advise you to get your therapist's direct phone number in case you need to reschedule or cancel an appointment. We met a great therapist there, but unfortunately, she left the company. We were disappointed by that, as she made the long commute worth it to us. We will be finding a new therapist closer to home.