The customer service was really kind. The masseuse himself did a really great job in focusing on my…read moreshoulders like I asked. It was a very comfortable experience and I would go again for another massage.

My first experience at Woodhouse Spa in Buffalo hit it out of the park! For Christmas, I treated my…read moremom and myself to 50-minute massages and it was such a perfect way to relax and spend time together especially because I had been wanting to try this spa forever, but it was always fully booked. I jumped on it early in December and snagged us appointments for January 3rd. Turns out, it was worth the wait! My massage therapist, Janine, was wonderful and my mom only spoke positively about her massage therapist, Hannah. I always know a massage is good when I fall asleep... and sure enough, I drifted off for a little spa nap. Mission accomplished! I also loved the quiet room and the showers afterward, which really extended the whole relaxation experience. While I've been to spas across the country with much more extravagant amenities, Woodhouse is a fantastic option for Buffalo. I felt it was very clean, calm, and exactly what you want from a quality day spa. My mom and I both left feeling relaxed, refreshed, and very happy we finally made it happen! I'm sure we'll be back next time I am in town!

Jenna is fabulous! Honest and truly caring. I would trust…read moreno one else. She has helped me feel better about myself

Love this place! They are always stocked up on all your favorite skin care essentials! Staff…read morealways friendly!

BUYER BEWARE - this vendor would not honor the Groupon I purchased for IPL laser facial. They told…read moreme because it was expired they had to "redeem" it to get payment from Groupon even though no service given. Now Groupon said it shows redeemed and provider said they never got payment. I am seeking a refund through Groupon and with this provider but let this be a cautionary note. I would not use this provider s what they did feels like fraud. I have logged complaints with BBB and Groupon and will be contacting the NY attorney general office to file a formal complaint. Go someplace that is a reputable service provider and steer clear of this one. They still are selling services through Groupon so watch out!

The owner, Maya, deleted my negative review on Google, which is prob why there are no negative…read morereviews on there, so I'm leaving my review here to let people be aware. I will post the photos of the very unprofessional response she left to my review and the appt confirmation I saw the reviews and gave this place a go, but I regret it. I had a bad experience and will NOT come back! There were people (her coworkers) walking in and out of the room during my appt, which was unprofessional and made me uncomfortable. She didn't ask me if it was okay or anything. I got a fibroblast done here with the owner, Maya, where I got permanent hypopigmentation spots on my face and dark burn marks from the pen she used. There are spots that are whiter or lighter than my skin, which means that my skin is depigmented and hypopigmented. She doesn't seem very skilled or knowledgeable with this treatment, so I don't recommend it here at all, even if it's cheaper than other places. Go to a professional like an NP or dermatologist for this treatment, or just don't do it at all. It just made my skin way worse. Now I have to spend so much money fixing this problem that may never leave It has caused me distress over my appearance since my skin got worse than when I came in and there's nothing that can fix it. When I left my review on Google, she told me that I had the wrong place. I've never been to her spa and to delete my review. When I updated it, she gave a very unprofessional response and said I'm not a real client. When people have a bad first experience somewhere, they don't feel comfortable returning, which is how I felt. I didn't feel comfortable reaching out or saying anything because of the way my appt was and the way I felt, and I didn't want to come back. And her reply definitely made me not want to reach out or disclose myself to her. Possibly fixing this issue I got from the fibroblast is something that is advanced and is best done by a health provider like a dermatologist, which is a fact I shared my personal experience and regret that I went here. I'm posting this again for other people to see that I personally don't recommend getting the fibroblast done here. The other treatments are probably fine, but fibroblast should be done by someone with nurse/doctor. Edit: the owner replied once again claiming I'm not a client and said I signed a consent form. This treatment was recommended by her and she reassured me it would work well with my skin and the reason my skin COMPLETELY dipigmented is because of her holding the pen in place too long and over and over in the same spot and constantly rubbing it afterwords with a qtip until it bled even though I told her to leave it so it's clearly due to her negligence and a lack of knowledge/skill issue because of the way in which she used it. Just the way she responds to her negative reviews speaks volumes on how she handles criticism. Any negative review is apparently not possible and everyone is a competitor. The way she responds makes you not even want to reach out. Very unprofessional. Do not recommend at all.

Highly recommend. Kelly thoroughly explains the Laser Lipo process and how it works. Combined with…read moreproper diet and exercise...that is getting your heart rate up for at least a half hour- it really works and accelerates the fat loss. I lost a total of over 6 inches. I definitely recommend it if you are looking to lose weight and inches. I also tried the sauna sessions and it was relaxing and also helps burn calories. I plan to go back for a full body wrap. Lastly, Kelly is very personable and fun to talk to! I enjoyed going there for both the sessions and hanging out and just talking with her! Just try it if you are interested and thinking about a natural way to lose extra inches!

Went for a facial yesterday and was very impressed with the professionalism and products. A totally…read morerelaxing experience which everyone deserves. I will definitely be making another appointment soon with Kelly

This is a terrific example of a well run small business. Brenda (owner) and Debbie are both very…read moreknowledgeable about skin and everything related to it. No products are pushed on you, but you will probably want to buy them anyway because you will look and feel great after a facial. Next to Gordon James photography on Niagara Falls Blvd near Eggert. Open Tue-Sat. Easy parking in front.

Truly the best Aesthetician in WNY. Brenda is so knowledgeable and teaches her clients how to have…read morebeautiful skin. I recommend her services!

I have been coming here for my facial for several years. The service is always good. There are many…read moretypes of facials to choose from, I usually do the special or what Marie recommends. The salon is tastefully decorated, and very clean. The starting price is $99, but it can vary based on type of facials. There is a parking lot. If you are looking for a facial place, I highly recommend this place.

Had my first appointment with Marie. I'm struggling with clogged pores and hyperpigmentation. After…read moremy first treatment my skin is 80% improved. Staring my monthly visits to the studio. You won't be disappointed!