Horrendous company. Based on all the other reviews I'm not the only one who thinks so. I luckily…read morenever had to use their services however I witness their AWUL driving on a regular basis. The person who drives the dark red van should have their license revoked. I've seen this same driver multiple times driving like a complete ahole, cutting people off on the parkway, not following the speed limit, no blinkers, tailgating, honking, and flailing their arms up at people doing the speed limit. Just this morning they were behind me on a residential street (Nautilus in Barnegat) in a 35mph zone, with construction on both sides of the street AND a school bus stop honking and flailing while tailgating me because I slowed down a few mph under the speed limit for about 30 seconds considering the amount of construction workers, vehicles, school bus and young children present.

I have a standing 6am appointment and they are always late. I call and ask why? They say they open…read moreat 5am and I need to bear with them. So I asked why would you accept appointments with 5am pick up times if you don't open until 5am? He responds because we can.

Always on time efficient and sterilized trucks so very safe to protect you from Covid Ed Marco and…read moreSandra are the best happy holidays Alec Amy and all

Awful. Unreliable…read more Filthy. Constant driver changes. Vehicles are old medical transportation from the scrapyard. They transfer engines and transmissions and do not maintain same.

My mother is 75 years old. She was being transferred from the hospital to a rehabilitation…read morefacility. They called Life Ride to transport her. The driver picked her up and simply left her in front of the building; alone, at 8:00 at night. She walked through the front door, using her walker, carrying her belongings from the hospital. She called me from the empty lobby, not sure what to do, trying to hide the panic in her voice. She said, "Transportation dropped me off but there doesn't seem to be anyone here. I'm not sure what to do or where to go." After a call to the hospital and Googling the facility, I was able to reach someone inside to come down for her. But, not before 3 people came either in or out of the facility; any of which she could have fallen prey to. When I spoke to the hospital, they said, "He should have brought her inside and released her to the custody of the facility. This is unacceptable." I agree, falling short of transporting her from one medical facility to another is unacceptable and not my idea of sound medical transportation. But, dropping her off in an empty parking lot in front of, not inside of the facility, during a pandemic, in the dark is a problem. I a very big...problem. Shame on you! I resisted a 1 star review because she did at least ARRIVED safely. Side note, this is my very first EVER review.

Life Ride used to provide my transportation to doctor appointments. I missed 2 appointments because…read morethey showed up 90 minutes late for the 1 appointment and they never showed up for the other appointment. They are horrible. I switched to PRN and I am extremely satisfied.

They left my mom (cancer patient) sitting in the lobby for 2 hours…read more Someone clearly dropped the ball. I have no hope for humanity. Find another source of transportation for your loved one.

GEM Mobile Health is a transportation company that services health care facilities transporting…read morepatients to and from hospital or doctors appointments. They unequivocally are the worst patient transporting company in the business. They should go OUT OF BUSINESS due to their lack of concern for patients that they are providing service for or lack thereof. My room mate waited for 5 hours to be picked up from the doctors office. The office had closed and all staff had left the building. My friend waited from 2:00pm to after 7:00pm at which point I arrived. If it wasn't for the fact that he was in a wheel chair and I was in my car, I would have taken him myself..These people don't care that the patient might need meds and could possibly go into some sort of medical emergency due to their neglect. Why are they even allowed to continue to operate with all these bad reviews. smh I pick MINUS 1 star as their rating.

Great company. Clean, professional care by well educated EMT's. Would like to especially thank…read moreJohn Lucas for the exceptional care while going through such difficult times. His obvious expertise and professionalism really put my mind at ease.

Back in 2011, we needed to transport our daughter from one medical facility to another. The company…read moreused was Alert Ambulance in Lakewood, NJ. We were not aware that our insurance did not cover this. Honestly, we were more concerned about our daughter. When we received a bill for over $2692.00, from Alert, is when we found out our insurance didn't cover facility to facility. They said we should have brought her home and had her transported from here. Our daughters' condition, by hospital orders, did not make this an option. Alert immediately served us with court papers. My husband went to court and the judge ordered that we pay $25.00 a month. He also ordered that at any time, if we were able to pay in full, we would get a 25 per cent discount. I called Alert a few years back to see if we had the same amount owed and we did. Ann asked if I was paying it in full and I said not yet. She responded that we would get a 20 per cent discount. I reminded her that it was 25 per cent. She got very perturbed and insisted it was 20. She than read the court order and saw I was correct. Last month, I called again because I wanted to make sure our figures were the same. I owed $319.00 from $2692.00. Our discount was approximately $78.00. Ann got very nasty and said I had defaulted on the payments. I was no longer eligible for the discount. I asked her when did I default because I had paid over $2300.00. She started spewing months dating back to 2011. Our first payment was November 2011 which I have a receipt for. I asked her if we had defaulted why didn't she mention this the last time I called. Her answer was I should be happy that she wasn't charging me interest. There was no mention of interest in the court order. Ann claimed that she notified the court that we defaulted. I asked her where was the paperwork because I never received any. She just kept yelling louder and saying I should be happy that she wasn't charging me interest. I told Ann that I did not have to listen to her verbal abuse and disconnected the call. Today I spoke to Judy who claimed she didn't deal with delinquent accounts but she knew everything about it. She must be a magician because she was very adamant about not having access to the account but somehow knew everything about it. Alert Ambulance is not honoring a court order. Since Alert Ambulance, part of Hackensack Meridian, is worth $5.4 billion, I would think they would have more professional people working for them. I would think that Hackensack Meridian would honor court orders. Being valued at over $5 billion I guess they need my $78.00. I was so excited that I can finally pay off this bill since we live on a fixed income since my husband suffered a line of duty injury as a NYC police officer. Shame on Hackensack Meridian. Shame on Alert Ambulance.

Transport to rehab from hospital went smoothly. My escorts were friendly and so caring. Highly…read morerecommend.

Transport from Princeton to Philadelphia was necessary and very expensive due to high level of care…read morerequired. Insurance company was only willing to pay a portion of the billing. Cathy was very helpful (after the service) by working to appeal to the insurance company to pay a reasonable fee for the service. This is one of the few medical service providers that really work to help a patient navigate surprise fees and bills not included or paid by insurance carriers.

Needed a ride home from surgery center. Driver was fabulous! Would def use them again!read more

Mantoloking taxi is the best taxi company out there. They are always there when I need them! Call…read morethem before you call an Uber!!

GPS indicated the driver would be to my home in 14 minutes. she arrived over an hour later…read more dispatcher laughed when I expressed my concern about being late for my appointment. the vehicle is absolutely disgusting and has clearly not been cleaned in a long time.

From the owner: With 10 years of combined experience in logistics, Footprint Medical is committed to providing…read morereliable, efficient and safe non-emergency medical transportation services to meet all of our clients’ needs. Operating in multiple counties across south and central New Jersey, our growing fleet allows us to serve a wide variety of areas in this rapidly growing industry.

This agency is amazing. We hired them for my Aunt. Only been a few months but the care and…read moreassistance she is getting is above and beyond. The owner and the staff so kind courteous and professional and listened to my aunt and me as to what her needs are. I highly recommend this agency. They are also by the book as far as all state requirements as well. Even the nurse that came to evaluate my aunt was so thorough. KF

Complete Competent Care is a very professional and helpful company. Currently my mother in law has…read morehelp from them and we have nothing but high praise to whom they send and the time they take to vet anyone they send so quickly . They assist with our insurance questions and guide is in all the right directions. My father-in-law was cared for in 2022 and the exceptional care he was provided and the communication we were provide all the time was a tremendous help.We were in a health situation in our own family that also needed our attention and Donna and they staff took over everything and went above and beyond during a transition of care takers during the holiday season and they completely understood all that was needed. Sharon, Donna and all of the staff go the extra mile dealing with all kinds of situations. We strongly recommend them to anyone that needs care.