My dad is in memory care and all the nurses and the whole staff are so caring. They help in anyway…read morethey can. The place is clean, and every time I visit my dad he is showered with clean clothing. They do activities with them, they actually care about the patients. I want to give a big 5 stars to Calli, she helped and went above and beyond to help with the whole Medicaid process. Without her I would have been lost.

I went to this place because I was told that my Primary doctor and his Brother (My wound care…read morespecialist) were here. Upon arrival, I was placed in the wrong bed, so this female who was assigned to my room came in with 4 other people to transferme to the proper bed. Upon doing so, the female fell on top of me and proceded to laugh, as did the 4 other people in the room. I explained that I had a wound on my right leg which was healed but very tender and asked her to please be gentle while turning me over to dress the bed. She grabbed my leg, right where the wound used to be and squeezed so hard I screamed in pain, she said, I'm sorry and laughed as did the other people in the room. After doing the same thing for the sixth time, I kicked them out of my room and was making arrangements to transfer to another facility when the admnistrator and the social worker walked in. Never once asking me why I wanted to leave, instead wanted to make me a bet of a steak dinner, that if I stayed for one night I would love the HELLHOLE. The social worker said he would make arrangements for my transfer with life Ride, to which I told him NO, but he did anyway, when he came back into my room and told me what he did, I threw him out of my room as well. Liferide picked me up 28 times prior and never brought a Barriatric wheelchair. Claiming no one ever told them I needed one, despite me telling them each time. Sure enough they showed up without one, then left. The socialworker called them back and threatened them to come back or else and allowed me to use the Barriatric Wheelchair from WillowSprings, sayinghe would pick it up from Encompass the next Monday. I was discharged from Encompass 9 days later and the Barriatric wheelchair was still at encompass. When I saw my Primary Doctor the week after being discharged, I related to him the incompetence of everyone in that HELLHOLE. HE told me he nor his brother goes there. DO NOT LET ANY FAMILY MEMBER GO TO THIS PLACE, UNLESS YOU WANT TO COLLECT THEIR LIFE INSURANCE MONEY!! I will copy this review and post it on the first page of Google for all to see because I highly doubt that they will allow this post to stay on their website. Avoid this place like the plaque, as the staff that I saw, were relentless in laughing at a patients pain, which it seems they enjoyed causing. PS: I called the social worker up the day I was being discharged from Encompass (Encompass is heaven compared to the HELL of Willow Springs), telling him I will not be held responsible for the at least $400.00 Barriatric Wheelchair that he never came to pick up, as he promised he woud! I gane it a one star because I couldn't give it zero stars or even the negative stars it desreves!!! AFTER POSTING THIS REVIEW THE ADMINISTRATOR CALLED ME AND ... Asked: How can I make this better? I responded to him, that he never even asked me why I wanted to leave, no one did. He said I did ask you, as if I were too senile to remember he never did. I told him after the second time that he lied about asking me why I wanted to leave, there better not be a third. Once again how he could make it better? So I asked him if he really wanted to make it better, fire the woman who did this to me, he retorted we probably did lol Operative word being probably. When I asked him How could he make it better, " that's what I'm asking you is his response. The one thing that really irritates me in a nursing rehab facility, is when people in charge look at you as if you're gullible enough to believe their Bulls**t, they figure you're senile because you're old to remember. There's no sembalence of respect, their above such mundane sentiments. I then asked him how much is a Barriatric Wheelchair is worth, I know its $400.00 Minimum and said that when I left Encompass, the barriatric wheelchair the male social worker said he would pick up the very next Monday was still at Encompass when I was discharged 9 days later. . That was just before I hung up because he was insisting he did ask me why I wanted to leave. The ONLY reason I went there was because I was told that my Primary and his brother who is my wound care specialist were working there, which they assurred me they don't. I swear, if you hate your family member, send them to Willow Springs, they won't last long there & you can collect on their insurance policy!

The staff are all very nice! It seems my brother in law is well cared for! He's always clean and…read morewell fed!! The facility is clean and brightly decorated which makes for a pleasant visit!!!

Great staff at unit 1 ...the nurses Amanda D and Amanda H...all the aides and staff took amazing…read morecare of my father in law. They made u truly feel like family because the cared about him alot...this is the best facility in ocean county...thanks CC

The worst company ever! They try to get good reviews from…read moreyou and never try to serve you my son had the last nurse 4 years back and since then all I get is their call to get the update of availability of hours but no effort to cover the case despite repeated request

My experience here has been amazing so far. Very talented people who know what they're talking…read moreabout and doing as well. Very pleased with the process.

so, this rehab knew that had someone that tested for covid weeks ago. right? why ddn't you do a…read morefull cleaning then? then they send 3/4 workers to his room, which btw if your sending 3/4 their workers their stalkers. which, brings me to the question why was he in there while they were cleaning? have you lost your $%^&*#$ mind? don't you you'll have protocols? or did that go out the window along with the professionalism? sounds really shady to me!!!! you'll is nasty, nasty, nasty!!!! please don't send your family, friends and anyone you know here... if they're admitted there refuse and send somewhere else....

PLEASE, Please do not put your loved-one in this place. My mom went here to rehab from a broken…read morepatella. Within less than ten days she developed a c dif infection and pneumonia. You are not allowed to be treated by your own doctor and the in-house "doctor" prescribed oral antibiotics despite the fact that she could not keep them down. Long story short, she spent a month in CCU and passed away last month. Despite using the Meridian name, they do not share any services with the hospital. My mom has to wait for prescriptions to come from Linden, despite the fact that the hospital has a pharmacy and is about 100 feet away. Anyone considering a nursing home for their loved-one should become fully informed on c diff infections and institutional pneumonia, which are pervasive in many such facilities.

This place was by far the best rehab facility I've ever went to. The equipment is state of the art…read moreand the place is kept super clean. The people become like family.

They went above and beyond to help find the appropriate care for my mother in law. They are…read morecompassionate and care about the people they are helping. Very trustworthy and helped relieve the stressful and overwhelming process of finding the appropriate senior care for my loved one.

I've been here twice, once for cardiac rehab (2yrs ago) and the most recent for a breast biopsies…read more Rehab: fantastic staff, absolutely kept me on the right track, positive frame of mind and made sure that I didn't get carried away and try to do more than I was supposed too. Breast Biopsies: First, it took a few months to actually get this scheduled, not with them as a whole, not at all, they were fantastic.. but with my Insurance. Anyway, made my appointment and the long and short of it is, the staff, especially my nurse who held my hand, wiped my brow and talked me through the pain, because it hurts a lot, gave me water and helped me remain calm and breath. She is an absolute angel & if hadn't been for her, I don't think I could have managed, my biopsy's were 1 day 8:30a-12:30p, that's a long time....and Like I said b4- do not let the fear and the it can't happen to me---dissuade you from taking care of yourself, I put it off for far toooooo long. I highly recommend this location for medical care. I see that others have not had the same positive experiences or desired outcome, but I can only speak for myself and my experiences, which have been positive and exemplary.

Nurses call out here like it is Mc Donald's…read more On shift change the desks are empty . Holidays are worse. Don't sign up to be medical professional if you love holidays. 800 am on a Saturday 1 nurse at the desk . I go to NYU to avoid the hospitals Here as much as possible . It's time to get this place in a better position for success! No one really holds hospitals accountable . The nurses are on the front line. It starts with them . It's not an easy job! We all get it . Many do great work ! Hoping this posts wakes 1 nurse up to step up the effort .

Home Instead Senior Care used high pressure sales tactics on my single 86 year old mother to sign a…read morecontract. They were told by my mother that see wanted to try the service and see if it was a good fit. They charged $130 for a health care evaluation for there own baseline. They secured a security deposit for 2 weeks of service @ 8 hours per week 16 hours total. There home health care aid had no cooking skills, was not herself health conscious and provied little or no amenable care other than to chat up my mother @ $32/hr. After 4 days of 4 hours of service my mother decided it was not a good fit and called Home Instead to cancel services. 4 days latter they withdrew another 2 weeks pay out of my mothers account of which my mother had reversed. Then they then sued us in Superior Court for none payment. There was no phone call from Home Instead to discuss the matter or fined a resolution. This company was a predator and created a-lot of unnecessary stress when it can to my mother and our family!

I was very relieved to find a company staffed by personable, knowledgable and morally upright…read morepeople who put the welfare and concerns of their clients first and foremost. This Home Instead in Ocean County NJ treats my mother like she is one of their own. Since I live in Utah and my mom is in NJ, It is very comforting to know that she has people looking after her and acting as extended family; they are considerate, kind, respectful and trustworthy. I highly recommend this company. It is a difficult thing to watch our parents age and need help: this Home Instead in Ocean County makes a difficult situation easier.