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1.0 (1 review)
Closed • 4:00 am - 9:00 pm

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1 year ago

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Life Ride - Wheelchair transportation from RWJ Barnabas Hospital

Life Ride

1.1(7 reviews)
11.2 km

My mother is 75 years old. She was being transferred from the hospital to a rehabilitation…read morefacility. They called Life Ride to transport her. The driver picked her up and simply left her in front of the building; alone, at 8:00 at night. She walked through the front door, using her walker, carrying her belongings from the hospital. She called me from the empty lobby, not sure what to do, trying to hide the panic in her voice. She said, "Transportation dropped me off but there doesn't seem to be anyone here. I'm not sure what to do or where to go." After a call to the hospital and Googling the facility, I was able to reach someone inside to come down for her. But, not before 3 people came either in or out of the facility; any of which she could have fallen prey to. When I spoke to the hospital, they said, "He should have brought her inside and released her to the custody of the facility. This is unacceptable." I agree, falling short of transporting her from one medical facility to another is unacceptable and not my idea of sound medical transportation. But, dropping her off in an empty parking lot in front of, not inside of the facility, during a pandemic, in the dark is a problem. I a very big...problem. Shame on you! I resisted a 1 star review because she did at least ARRIVED safely. Side note, this is my very first EVER review.

Life Ride used to provide my transportation to doctor appointments. I missed 2 appointments because…read morethey showed up 90 minutes late for the 1 appointment and they never showed up for the other appointment. They are horrible. I switched to PRN and I am extremely satisfied.

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Life Ride - Medical and assisted transportation for seniors and people with disabilities

Medical and assisted transportation for seniors and people with disabilities

Life Ride - Some of our vehicles

Some of our vehicles

Life Ride - Wheelchair transportation to church

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Wheelchair transportation to church

Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

Home Instead

4.0(5 reviews)
8.5 km

Home Instead Senior Care used high pressure sales tactics on my single 86 year old mother to sign a…read morecontract. They were told by my mother that see wanted to try the service and see if it was a good fit. They charged $130 for a health care evaluation for there own baseline. They secured a security deposit for 2 weeks of service @ 8 hours per week 16 hours total. There home health care aid had no cooking skills, was not herself health conscious and provied little or no amenable care other than to chat up my mother @ $32/hr. After 4 days of 4 hours of service my mother decided it was not a good fit and called Home Instead to cancel services. 4 days latter they withdrew another 2 weeks pay out of my mothers account of which my mother had reversed. Then they then sued us in Superior Court for none payment. There was no phone call from Home Instead to discuss the matter or fined a resolution. This company was a predator and created a-lot of unnecessary stress when it can to my mother and our family!

I was very relieved to find a company staffed by personable, knowledgable and morally upright…read morepeople who put the welfare and concerns of their clients first and foremost. This Home Instead in Ocean County NJ treats my mother like she is one of their own. Since I live in Utah and my mom is in NJ, It is very comforting to know that she has people looking after her and acting as extended family; they are considerate, kind, respectful and trustworthy. I highly recommend this company. It is a difficult thing to watch our parents age and need help: this Home Instead in Ocean County makes a difficult situation easier.

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Home Instead - Home Instead Care Giver and their client

Home Instead Care Giver and their client

Home Instead
Home Instead - Home Instead Care Giver and their client getting ready for the day

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Home Instead Care Giver and their client getting ready for the day

Footprint - medicaltransportation - Updated October 2026

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