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    Healthpointe

    3.1 (126 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Healthpointe

    Physical therapy

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    26 days ago

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    2 months ago

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    8 months ago

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    7 months ago

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    6 months ago

    Always had great customer service when I have Appointments and Dr Mauro is Very up front with you and takes care of his patients

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    2 years ago

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    2 years ago

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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

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    1 year ago

    Be ready to wait an hour + on a slow non busy day for a drug test. You're best going somewhere else

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    2 years ago

    Worse care ever. They don't care. All they care about is numbers do not go here. Worse worse clinic to go to

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    The girls at the front desk are super nice and welcoming! A breath of fresh air for sure!

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    3 years ago

    Shout out to Melinda with the fancy nails for going above and beyond when dealing with patients

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    5 years ago

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    Page 1 of 4

    Ask the Community - Healthpointe

    Review Highlights - Healthpointe

    From the time you walk in the door and greeted by Ashley brought to the back by Ceasar and treated by Ursula & Jeff.

    Mentioned in 9 reviews

    Read more highlights

    Empire Orthopedic Center - Dr. Gregorius & Dr. Donaldson

    Empire Orthopedic Center

    3.4(32 reviews)
    1.5 mi

    My appointment with Dr. Donaldson was scheduled for 9 a.m. He entered the office between 10:37 and…read more10:42 a.m. At that time, I was in the process of involuntarily committing a client who was considered a danger to themselves and others. When Dr. Donaldson entered, he didn't speak or introduce himself. Instead, he reached out and attempted to disconnect the urgent call I was wrapping up. Rather than continuing with the appointment--one I had been waiting over six months for--he left without seeing me. Junge, Dr. Donaldson's found this to be exceedingly entertaining, or that is what I assumed by his smile and laughter. ***Edited to add:*** Against my better judgment, I allowed Junge to participate in my care today with Dr. Donaldson, despite explicitly informing him beforehand that I do not participate in any educational activities involving bringing others into the session. Junge either lacked awareness or disregarded my boundaries, which is concerning given his stated pursuit of a fellowship following clinical practice--yet he showed no regard for the importance of cultural sensitivity or patient autonomy. His conduct throughout the interaction was unprofessional, characterized by condescension, dismissiveness, and language that suggests underlying racial bias. His behavior was less respectful than expected from a healthcare provider and reflected prejudice rooted in preconceived notions rather than clinical judgment. Notably, Junge labeled me as "combative" based on subjective impressions, revealing a reliance on stereotypes and a failure to understand or respect my concerns. This unprofessional assessment unduly influenced the supervising physician, who accepted these biased characterizations without scrutiny, thus perpetuating unjust and unequal treatment. Additionally, Junge blatantly ignored my clear statement that I did not want to participate in any educational efforts by bringing others into the appointment, demonstrating a lack of respect for my autonomy and boundaries. Such behavior highlights a problematic attitude toward patient rights and diversity. To address these serious issues, Junge would benefit immensely from targeted implicit bias training and cultural competency courses designed to improve interactions with patients of diverse backgrounds. These interventions are crucial to fostering equitable, respectful, and culturally sensitive healthcare practices, and to preventing future instances of discriminatory behavior.

    The physicians & PA are great! But Physical Therapy there is awful since Barry & Steve left. They…read morereally strived to help optimize recovery with various modalities besides exercise. Now there is only 1 person who walks around with the computer doing his note while telling patients what exercises to do. Unfortunately I've been told that the therapists at Outpatient Rehab at East Campus don't do much either. Very disappointing for a Loma Linda facility.

    Photos
    Empire Orthopedic Center - Thomas K. Donaldson, MD

    Thomas K. Donaldson, MD

    Empire Orthopedic Center - The Empire Team!

    The Empire Team!

    Empire Orthopedic Center

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    Donaldson K Thomas, MD

    Donaldson K Thomas, MD

    3.1(8 reviews)
    1.5 mi

    Office staff very professional and friendly. I was very nervous about my procedure, but they did…read moreeverything they could to reassure me how this is something very common, and try not to worry. Because of there kindness I felt more at ease. Only once on phone, someone seemed annoyed with me and I felt it. Also, getting called back can be a big issue!

    THIS EVIL BASTARD gave me all sorts of trouble, because I madde an appointment like an idiot before…read moreresearching him. His partners include the monster Ben Childers, who gave me grotesque breast implants and ruined my ability to wear ANYTHING but loose fitting blouses. DONALDSON had fun with me, indeed. He of course during surgery to remove the hardware, had to get to it, and moved all the muscle and tissue in my hip to get to the hardware, then sent me home to walk on it and did NOT USE SURGICAL GLUE TO ARRANGE THE TISSUE BACK IN PLACE before stitching me with wire in tiny spirals from hip to knee. Of course he intended to destroy my chances of recovery, by sending me home instead of keeping me immobilized in the HOSPITAL. Telling me a WALKER would be okay, then the STAFF AT THE OUTPATIENT said I had to be WHEELED OUT TO THE CALL THE CAR in a WHEELCHAIR??? Why??? No crutches, just instructions to use a walker at home. THAT BASTARD, a 'cane is okay'??? Post op 9 days later he admonished me that I should have been on crutches!!!! He hadn't issued me any crutches!!!! HE WAS MOCKING ME!!! NOW GOOD LUCK GETTING THAT TISSUE AND MUSCLE BACK WHERE IT USED TO BE!!! I was in shock. The skin and the huge painful incision scar are PAINFUL still, because there was NO WAY FOR THE AREA TO HEAL PROPERLY and the SKIN IS SEPARATE FROM MY HIP MUSCLE!!!

    Sports Medicine and Orthopaedic Institute - Leg after surgery

    Sports Medicine and Orthopaedic Institute

    3.4(16 reviews)
    5.2 mi

    Front desk gal Natalia rude & unprofessional on the phone. everytime i call in and they ask for my…read morelast name and i know i ptonojnce it with a hard J, yet they still ask me if it starts with a J or a Y. so i asked her just this one time why they keep asking me that, and she told me because "we have other patients with similar sounding last names". i said no, my last names the only one in the world and she replied back "well i highly doubt that", with a snide tone and attitude. just rude.

    Premier Medicine/Dr Tani would not be a recommendation. My surgery was done on…read more7/1/25 as of today 7/16 they have fail to properly obtain a decent PT referral for me. The 1st one was TNHHS Team Nurses Home Health Services, Inc. They gave me the runaround on the phone all day Monday & Tuesday no one ever called me to schedule my wound care or PT. By end of day on Tuesday I called my primary doctor office to get a new referral for home support. Wednesday morning I called the new referral authorization they said they did not have the authorization yet even though I gave them the number. I destiny home health.com/ waited 5 hours & called back still they had not received authorization. I call my medical center back ask them to fax it to Destiny home, I waited 20 minutes & called them back to see if the received the authorization and believe it or she then told me they don't have staff to cover & was rerouting my authorization back to my pro. All these purr fits are so unprofessional unbelievable. Not even my dr will reach out to to assist. SAD PART IS IM AFRAID OF NOT PROPERLY HEALING BECAUSE I HAVE NO IDEA WHAT PT EXERCISES I NEED TO START ON MYSELF. BECAUSE I WAS TOLD BY THELMA OFFICE MANAGER THAT IT WOULD BE ANOTHER 2 WEEK TO GET A NEW APPROVAL.

    Photos
    Sports Medicine and Orthopaedic Institute - Office

    Office

    Sports Medicine and Orthopaedic Institute - Infected knee

    Infected knee

    Sports Medicine and Orthopaedic Institute - My infection that I could even get ahold of doctor about. Then had to go to e r and my regular doctor for. It was very painful.

    See all

    My infection that I could even get ahold of doctor about. Then had to go to e r and my regular doctor for. It was very painful.

    Healthpointe - physicaltherapy - Updated May 2026

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