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    Healthpointe

    3.1 (126 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    3 months ago

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    8 months ago

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    8 months ago

    Always had great customer service when I have Appointments and Dr Mauro is Very up front with you and takes care of his patients

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    1 year ago

    Be ready to wait an hour + on a slow non busy day for a drug test. You're best going somewhere else

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    2 years ago

    Worse care ever. They don't care. All they care about is numbers do not go here. Worse worse clinic to go to

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    3 years ago

    The girls at the front desk are super nice and welcoming! A breath of fresh air for sure!

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    3 years ago

    Shout out to Melinda with the fancy nails for going above and beyond when dealing with patients

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    Page 1 of 4

    Ask the Community - Healthpointe

    Review Highlights - Healthpointe

    From the time you walk in the door and greeted by Ashley brought to the back by Ceasar and treated by Ursula & Jeff.

    Mentioned in 9 reviews

    Read more highlights

    CryoDen Health and Wellness - My wife has rheumatoid arthritis and she loved it...even though her face doesn't show it lol

    CryoDen Health and Wellness

    5.0(5 reviews)
    1.5 mi

    If you're into health and healing, this place has all the right therapies…read more Check out what is offered here and do yourself a favor and try cryo or the infrared sauna. I've done the sauna multiple times at other locations but not here. Totally impressed with the nice unit which is spacious enough for 2 with 3 infrared lights. Surprising to me and fortunate that this area has these modalities.

    I purchased a couple of services for my wife's birthday as she has been wanting to try cryo therapy…read morefor her rheumatoid arthritis and to manage her pain from 35+ years of being a softball catcher. Jana was super helpful in directing us as first-timers in the cryo chamber and suggested the PEMF treatment for my wife's ailments. Long short short, after 1 treatment, my wife expressed significant pain relief, and I could tell in her mobility that she was feeling more agile. We practice a holistic medical approach to our health care (which can be difficult) and are extremely happy to find CryoDen. The customer service was very personable, the pricing is reasonable, and the facility is clean. I am excited to see my wife's healing process progress for the better. While the cryo chamber wasn't my favorite, I decided to try it a few more times to see if I notice any benefit, keeping in mind that everyone will have a different experience. I am thrilled that my wife felt the benefits of cryotherapy immediately!

    Photos
    CryoDen Health and Wellness - Cryotherapy

    Cryotherapy

    CryoDen Health and Wellness - First time in the cryo chamber

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    First time in the cryo chamber

    Hesseltine Andrew W MD - This is only on part of how many times Ive called.

    Hesseltine Andrew W MD

    2.4(22 reviews)
    1.9 mi

    i went to Inland Pain for 10 years. Dr. Hesseltine is a good doctor, but I started going to…read moreanother one of his locations and I was treated POORLY! The people who answered the phones at the Colton clinic did not return my calls or forward my messages. for all locations you must go thru the Colton office for your calls. They use Physician's Assistants for locations other than the Colton office, which gives them the authority to demoralize you. Staff need to be trained how to deal with people who are in pain, and know that medication only alleviates some of the pain. PA's need to work to be more friendly with patients, as each person has their own challenges on top of fighting through their pain.

    I work two Jobs, Never ever failed a drug test, I got yelled at by some girl who I am sure is half…read moremy age saying that I have to do the drug test or ELSE! I do not fail to so the test, Its just that I have a very tight schedule. I have a chronic illness and have two bulging discs on my spine. I get mild pain medication yet I get treated like I live on the streets using Fentanyl. You have a higher chance of getting attacked by bear than getting someone to answer the phone at this location. No one cares, they also lie. Ive been told "we have a high level of callers" yet all the times I have been there all you hear is the staff speaking about personal things, never saw anyone answer the phone. I have never seen more than two people waiting which Is why I like coming here, Its not a bus office. I guess that is why they are not busy because people leave. Its day 2 plus and still no call back or my received my refill, they make me hate my condition even more. I filed a compliant to MEDICAL BOARD OF CALIFORNIA. I miss two days of work. This is not the first office to ignore patients, at least other places call you back.

    Empire Orthopedic Center - Dr. Gregorius & Dr. Donaldson

    Empire Orthopedic Center

    3.4(32 reviews)
    1.5 mi

    My appointment with Dr. Donaldson was scheduled for 9 a.m. He entered the office between 10:37 and…read more10:42 a.m. At that time, I was in the process of involuntarily committing a client who was considered a danger to themselves and others. When Dr. Donaldson entered, he didn't speak or introduce himself. Instead, he reached out and attempted to disconnect the urgent call I was wrapping up. Rather than continuing with the appointment--one I had been waiting over six months for--he left without seeing me. Junge, Dr. Donaldson's found this to be exceedingly entertaining, or that is what I assumed by his smile and laughter. ***Edited to add:*** Against my better judgment, I allowed Junge to participate in my care today with Dr. Donaldson, despite explicitly informing him beforehand that I do not participate in any educational activities involving bringing others into the session. Junge either lacked awareness or disregarded my boundaries, which is concerning given his stated pursuit of a fellowship following clinical practice--yet he showed no regard for the importance of cultural sensitivity or patient autonomy. His conduct throughout the interaction was unprofessional, characterized by condescension, dismissiveness, and language that suggests underlying racial bias. His behavior was less respectful than expected from a healthcare provider and reflected prejudice rooted in preconceived notions rather than clinical judgment. Notably, Junge labeled me as "combative" based on subjective impressions, revealing a reliance on stereotypes and a failure to understand or respect my concerns. This unprofessional assessment unduly influenced the supervising physician, who accepted these biased characterizations without scrutiny, thus perpetuating unjust and unequal treatment. Additionally, Junge blatantly ignored my clear statement that I did not want to participate in any educational efforts by bringing others into the appointment, demonstrating a lack of respect for my autonomy and boundaries. Such behavior highlights a problematic attitude toward patient rights and diversity. To address these serious issues, Junge would benefit immensely from targeted implicit bias training and cultural competency courses designed to improve interactions with patients of diverse backgrounds. These interventions are crucial to fostering equitable, respectful, and culturally sensitive healthcare practices, and to preventing future instances of discriminatory behavior.

    The physicians & PA are great! But Physical Therapy there is awful since Barry & Steve left. They…read morereally strived to help optimize recovery with various modalities besides exercise. Now there is only 1 person who walks around with the computer doing his note while telling patients what exercises to do. Unfortunately I've been told that the therapists at Outpatient Rehab at East Campus don't do much either. Very disappointing for a Loma Linda facility.

    Photos
    Empire Orthopedic Center - Thomas K. Donaldson, MD

    Thomas K. Donaldson, MD

    Empire Orthopedic Center - The Empire Team!

    The Empire Team!

    Empire Orthopedic Center

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    Healthpointe - physicaltherapy - Updated July 2026

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