We booked a same day appointment here and I chose this location as they claim to specialize in…read morepediatrics. I was skeptical but hopeful for a positive experience and they delivered. Thank you to the gentleman and woman who both assisted with my 5-month old baby's blood draw today! Any parent knows how gut wrenching it is to have your child's yet alone, babies blood drawn due to their tiny little veins being so untraceable. They got it in one poke and my daughter seems to have recovered by the time we got home with a smile on her face again. We'll be back at this location for her next blood draw. Thank you for your service!!

If I could give zero stars, I would!!! please be careful with this place because they put their…read morehands on you and are very aggressive!!!! I am writing to file a formal complaint regarding a very upsetting and unacceptable experience I had at the Labcorp location in Westminster during my appointment. From the moment I checked in, the experience was uncomfortable. The receptionist was speaking very loudly, came across as aggressive, and there was a significant language barrier that made it extremely difficult to understand her instructions. I had brought a saliva test kit that I needed to drop off, but instead of clearly explaining where I needed to take it, she repeatedly told me to "go to the back" without specifying where. She then directed me to Room 3, where a phlebotomist was already with another patient, leaving me confused about what I was supposed to do. I would also like to express a broader concern. Because there appeared to be such a significant language barrier between staff and patients, I noticed that when patients did not immediately understand the instructions, the staff became frustrated and aggressive rather than taking the time to communicate clearly. This created an intimidating and uncomfortable environment. After I sat down, the male employee in the back came over and asked why I was there. Again, it was very difficult to understand him. He repeatedly said, "Come here," while directing me to another area. He handed me a pencil and pointed to a sign-in sheet. Since he did not clearly explain what he wanted, I believed he was asking me to write my name and the date, so I began doing exactly that. Without warning, he slapped my hand, grabbed the pencil out of my hand, and threw it aside. There is absolutely no justification for a Labcorp employee to put his hands on a patient. I was shocked, embarrassed, and extremely uncomfortable. No patient should ever be touched in this manner simply because there was a misunderstanding in communication. As a young woman, I was able to process what happened and speak up for myself. However, I cannot stop thinking about how an elderly patient, someone with limited English proficiency, or someone who is more vulnerable would have experienced this situation. Physical contact should never be used to communicate with a patient. If someone does not understand instructions, the appropriate response is to explain them more clearly--not to slap a patient's hand. I consider this to be a very serious matter. Patients trust Labcorp to provide a safe, respectful, and professional environment. What happened to me violated that trust. I am requesting an immediate investigation into this incident, including a review of the conduct of the employee involved and the overall professionalism and communication practices at this Westminster location. I also ask that appropriate corrective action be taken to ensure no other patient experiences what I did. I would appreciate a written response regarding the outcome of this complaint and the steps Labcorp intends to take to address this matter. Thank you for your prompt attention to this serious concern.

Love coming here the staff is friendly and helpful as always. They…read moreMake sure I get the proper paperwork and everything done as always.

I like this place.Ms April and Mr Hung are great job then care patients too.Thank you very muchread more

The job was done but I still haven't gotten the results even after one week?…read more I came here before opening time on a Saturday, hoping to be one of the first patients. Everyone else had the same idea as well. I didn't get my paperwork sorted until an hour post and I had a 3 hour stay here! I didn't get to leave till last 10am... and I came at 6:45am!!! They completely forget about their patients, so I had to remind them that I have certain times that I needed to get my blood draw for my glucose test. Thank goodness they didn't make a fuss. Good thing: I didn't get bruises from being poked 4 times with needles so the techs did a good job. Bad thing: Avoid this place like the plague on a Saturday morning or be prepared for a looooonnggg wait in a stuffy waiting room that spills out into the hallway and out the door. Under staffed! And tiny.

I had a very frustrating experience at this clinic when I took my daughter for lab work ordered by…read moreher doctor. She was required to fast before the appointment, so we came early in the morning before school. We waited almost 3 hours in the waiting room. When I finally asked what was happening, the staff told me they had skipped my daughter because they did not know how to pronounce her name. No one had called us or tried to ask. Another major issue was communication. The receptionist did not speak English, and no one in the clinic seemed able to communicate with us in English. This made it very difficult to ask questions or understand what was happening. After the labs were finally done, I asked for a simple doctor's note for my daughter's school since she missed the morning due to fasting and the appointment. The receptionist said she did not know what that was and could not provide one. Overall, the long wait, lack of communication, and inability to provide basic documentation made this a very stressful experience for both me and my daughter. I wish I can give it 0 stars . I will never go there again !! Horrible experience!!! Bad customer service!!!

Lindsey helped me today and she was incredibly kind and supportive. She made it a genuinely…read morecomfortable experience. She was amazing, I can tell she truly cares about her patients (:

My visit to this Quest location was incredibly upsetting. My appointment was at 8:10 a.m., but the…read morelobby was packed with no available seats. I checked in on my phone and waited in my car for the next text. It arrived at 8:24, and I saw it at 8:30 and immediately went inside. There was no front desk or clear direction about where to wait. I stood near the door for approximately 15 minutes before a phlebotomist approached and asked my name. While I was trying to ask where I should wait, the way she addressed me in front of others felt humiliating. She then handed me over to another staff member. Once inside the room, the second staff member kept repeating that they had called me. I understood, but the repeated comments became overwhelming. I started crying and asked her to have some compassion. I'm prone to fainting during blood draws, so I was already anxious, and the crowded environment added to that. While I was crying, she asked whether I should step outside and take a moment. I explained that I was having a panic attack and needed to remain seated. Throughout the interaction, I felt dismissed rather than supported. What saddened me most was seeing that the majority of patients there were older adults. After my experience, I worried about how someone who has difficulty speaking up for themselves might be treated. Every patient deserves patience, dignity, and compassion without having to ask for it. I wish I had gotten the staff members' names. Clear instructions and respectful communication would have made a difference. Based on this experience, I would not return to this location.

Cannot recommend this place enough. They came to our home for our 3 yr old and my husband! Made it…read moreso easy and got to stay away from the germ filled labs! We have lots of little kids and going into hospitals and dr offices with them is just not ideal. Their price is even better! Our nurse happened to be great with kids so drawing blood on our 3 year old was a breeze!

Honestly this is the first time that I feel that I really had a complete physical exam. Thank you…read moreDr Alex for your time and knowledge , for all the recommendations and provide such a good quality of service. I highly recommend this place. I had a great experience .

I arrived at my appointment 10 min early. There were so many people waiting inside and even out in…read morethe hall. Many of the people were walk-ins. I checked in with my phone and lined up at the front where they took my insurance info. My appointment was 10:30, and I left the building 10:37. I'm happy they honored my appointment time. The blood draw was quick and painless.

I had a 10:30 appointment. There were at least 30 people waiting. I had to wait just to get to the…read moredesk. I had already checked in on my phone. The desk person said it would be a twenty minute wait, I said I have an appointment, she said there were a lot of walk-ins. I repeated that I have an appointment. I was called back in about 10 minutes. The office is very small, people had to stand in the hallway. The person (Antoinette) was a bright light in a very unorganized office. She was very nice, organized and efficient. Her blood draw was painless and quick. The office is cluttered and could use a good cleaning and reorganizing. I don't recommend this LabCorp office, I have never been to one like this, and will not return.

Awesome turnaround time. My fiance called around for prices on asbestos testing for our popcorn…read moreceiling. This place beat out LA Testing in Garden Grove by far (they charged $95 for test results in a week or $120 for rush 2-day service). But EMG charged us only $80 to have results in 24-48 hours. My fiance dropped off 2 samples on Tuesday afternoon. We got a call back Wednesday morning that both samples were negative! My fiance was a little worried this laboratory might be biased and would fudge our test results too because they're also a center for asbestos consulting or something. But all is well and we're excited that our samples came back negative. EMG told us we will get a written report of our test results in the mailbox in one week.

John and Ti are very responsive and do a great job of getting the work turned around and report in…read morehand. Fair pricing and give excellent advice on matters of testing and removal.

Expeditious scheduling and completing the requested action. For the past several years there has…read morenever been errors in results.

This place is always busy. I came by at almost 9 AM on a Friday because the last time I came here…read moreat 7:30 it was a no go. Line out the door and who wants to wait while they're fasting. They had a kiosk and I was able to check in the lady in the front refused to help me and insisted that I checked in on the kiosk. Fine. I will do what you ask. I imagine you're pretty busy and don't want to be bothered with people who are capable. I got a guaranteed line at 11:15 and when I arrive there was seen within 5 to 10 minutes. Had my blood work and was off. It is frustrating that these labs are so crazy busy that we have to come back another time.