I've been a loyal customer of Bao on Beverly Drive since the day they opened, and my office is…read moreright next door. Unfortunately, after my experience today, I walked out without even getting a massage. The front desk receptionist was unbelievably rude from the moment I walked in. I politely asked if someone could massage my feet without gloves, something I've had done several times there before. She immediately responded with an attitude, "Everyone here uses gloves, but I'll ask." She asked, and they said it was perfectly fine. Because I was under a time constraint, I then simply asked how long it might be before I was assigned a therapist. Instead of giving me an estimate or politely saying she wasn't sure, she responded, "I don't know, but you can leave if you don't want to wait," and actually shooed me toward the door with her hands. I was stunned. So I did exactly that--I left. I've supported this business for years and have been coming here since they opened. I wasn't asking for anything unreasonable or demanding special treatment. I asked two very simple questions and was treated as though my business was an inconvenience. A longtime customer should never be spoken to or treated this way. The entire interaction was unnecessarily hostile, disrespectful, and completely unprofessional. I hope management addresses it, because one person at the front desk can undo years of goodwill with a loyal customer in a matter of minutes.

I have gone here several times with great experience but recently I went here and cannot believe…read morethe experience. The person massaging me ending up rubbing his junk against me to the point I thought it was partially accidentally bumping me to the point that I kept moving away. I thought he had an apron with lotion bottle and that's what it was but when I went to move away and finally ask what the heck was going on there was no apron. I'm sharing as I would ask for a woman here and seriously disturbed by how frozen and awkward this was. I hope this place replaces this person. And reached out to me to remedy this issue. It's crazy as I think back how much groom contact was happening and so disgusting. What an A hole.

I had a really amazing massage. My massage therapist brought me to my room, it was clean. Asked me…read morewhat type of pressure I wanted and then provided me with a really good massage. It is a clean space, spacious, and I was able to place my clothes in a nook. They do charge an extra $3 for using credit card. There's a parking lot to the left of them so you don't have to worry about finding parking.

I had an event at the Petersen Automotive Museum but got there way too early so I walked over to…read moreWilshire foot spa for a 30 minute foot massage. The masseur working the front had two customers ahead of me and asked if I could wait twenty minutes. He was professional and friendly and didn't pressure any upgrades which I appreciated. He ended up being my massage therapist and the foot massage came with a soak (needs to fill higher for more petite people), a foot massage, a head massage and shoulder massage. It was lovely. Because he was manning the front and also doing my massage, the other massage therapists would need to communicate with him as they walked by or he would have to leave to tend to customers that were also walk-ins. Overall the massage was actually very relaxing and helpful considering he had to multi-task and I was grateful they could take me in last minute. There is free parking a couple blocks down.

New management but same great service at Studio Best Foot Reflexology…read more Cindy was AMAZING. She did a great job for my 90 minutes massage. It was very perfect. The pressure was great. The prices are different. Before you were able to get a 70 and 80 minute massage. But now it is just caps at 90 minute. The prices are still reasonable and affordable. They did upgrade the front. It is pretty, very zen like with the wood panels. They changed the layout of the massage area. No more cameras and much more privacy with the tent set up that zips.

This place is great for a true massage that addresses issues. They were very attentive to pressure…read moreand checked very tile if it was okay. I like my massages on the hard side and this place gets right in there. All staff was very kind, place is clean, price is great. The REMODEL looks great as well!

I loved this place. I got an hour long massage and It was phenomenal. I will definitely be back!read more

I'm back again at this place. The massage was phenomenal. Love the vibe of the place. Music,…read morecleanliness and the smell is amazing and so soothing. Got the deep tissue massage this time and it was sooo great after a long week.

Honestly this place is a Godsend! My plantar fasciitis was flaring up on me after a recent trip to…read moreSanta Barbara. I did a lot of walking and at some point all I could think about was getting back home, so I could come to Aurora FS. My usual therapist was busy, but Mary has a place in my heart now, too; the way she soothed away my achy feet. I am so grateful that every time I come here, I feel so much better when I leave. In just 60 minutes, I'm ready for the week ahead. Thanks, as always Aurora ;-)

Therapist hands smelled like an ashtray-he did not wash his hands before touching my body…read more Not clean and very mediocre massage, Not going back

The price is cheap but you get what you pay for. They have an array of massage types but the keep…read morethe place cold, use a thin sheet and don't listen or perhaps have a language barrier when you ask fir changes in pressure or a blanket. Also very rough with the maneuvers and I didnt like that they cracked my cervical spine. That's a dangerous maneuver

Sandy was amazing, I had a lot of pain in my back and neck. She did a combo on me and more pressure…read morework. She listened to what I needed which is what I look for when I goto get a massage. The room was clean with a big bed. She is strong and you will definitely feel way better than when you first came in! Give her a try you won't regret it! I suggest trying it Wiht the Cbd oil you will relax!

My oh my talk about a great find!! This spa has everything you need in such a convenient weho…read morelocation. I found The Humble Abode via Groupon because I'm a girl who loves a great deal. I booked a massage with Justin and WOW he was incredible, he listened to my requests and tended to my concerns with professionalism and great skill. I have had my share of massages and I had never experienced some of the techniques he performed, my body felt revitalized a good 2 days after Justin worked his magic!! Since I enjoyed the vibe so much I decided to book a facial. I recently have been wanting to focus on my skincare and I figured this would be a great way to start. I had the pleasure of booking with Naira after I heard raving reviews about her service I was super excited. Naira does not disappoint! She is so experienced and knowledgeable not only about skin but health in general. I have learned so many things about my skin and certain foods that I had no clue would negatively affect my skin. Well after purchasing a package of 6 microdermabrasion treatments my skin feels like butta!!! I have significantly less break outs and a new confidence with the skin I'm in. Thank You Naira!! Oh and before you leave be sure to check out the products sold at the front. I am obsessed with their Pore Minimizer by Ultraluxe. It can be used as a primer and it completely changes the outcome of my makeup. The pore minimizer makes the application so smooth and leaves your skin flawless while serving as a guard from harsh chemicals. Highly recommend trying this as well as the other eclectic finds in the shop. It's such a treat to come in and be greeted by Joan and Liz, they are such a delightful team and helpful in every way. The spa also has parking so I mean seriously why would you go anywhere else?!

I've been curious about this place in my neighborhood for a few years now because it looks so…read morecharming from the outside. Reviews are so good on here and on Groupon that I purchased a deal for a 40-minute massage as a trial run. I arrived with no time to spare and Lisa was already at the front to greet me and take me back right away. There were at least 1 or 2 people receiving a service (probably foot reflexology?) right there when I walked in which I thought was a bit awkward, out in the open like that. I was taken upstairs to one of the therapy rooms, and right off the bat, I didn't like the way it smelled. There was nothing bad or wrong, I just didn't like it. Lisa had me get on the table face-up, which I'm not used to. I primarily need work on my back so it always makes sense for me to start face-down. I wasn't given a choice, so I just went with it. When my massage therapist started on me, she hadn't confirmed that I wanted a Swedish (though thankfully she didn't try to upsell me on deep tissue or even a longer massage) and hadn't asked if I had any health issues or injuries she should know about (I do) or whether there were any areas I wanted to focus on or stay away from (there were). But I desperately needed to relax so I didn't say anything and again just went with it. While on my back, the massage was fine. I liked some of her compression techniques, which were new to me but effective (and preferable to thumbs, knuckles, fists, etc). But after I flipped over, I really did not expect my therapist to get on top of me--and not even ask first. I'm pretty sure she massaged my back with each of her feet at one point (alternating) and she definitely sat on top of me to open up my hips. I didn't really know what to say--you expect this sort of thing in a Thai massage or at an Asian spa, but here was a tall, full-grown woman sitting on my butt and pinning me down. I couldn't breathe. Fortunately, it didn't last long, but in retrospect it really seems like the kind of thing they should warn you about or ask permission to do. Maybe some people would consider all that a pleasant surprise, but it just wasn't my thing. The one thing I really liked was how the massage table is adjustable to move up and down. That made some parts of the massage much more comfortable. Unfortunately, that's not enough to bring me back.

My body was aching from all the driving I've been doing lately, so I trekked to Bao Foot Spa for a…read moremuch needed whole body massage. My masseuse's name was Jackson and he was phenomenal! Highly recommend this establishment. Plenty of parking in a private lot out back.

Update to owner's response: Your explanation doesn't fix the issue, it just confirms your booking…read moresystem is disorganized. And judging by previous reviews, even customers who called ahead still didn't get the therapist they requested. At that point, the problem isn't "communication," it's management. Does it really cost that much to fix a broken booking system? Also, if Trung (who appeared old enough to be retired) is being assigned physically demanding reflexology sessions because it's cheaper or more convenient for the business, that's not a great look either. If this is an ongoing issue, it honestly makes booking here feel unreliable no matter how good your therapists are. ------------------------- Previous review: Why have an online booking system that lets clients choose a provider if the assigned therapist isn't actually guaranteed? I specifically booked a one-hour foot reflexology session with Jackson, but was assigned to Trung instead upon arrival. Trung was kind, but he appeared much older and didn't have the strength I was expecting for a reflexology session, so the experience wasn't what I booked for. I still tipped because I felt bad that he was working at his age. When I brought up the provider mismatch to the receptionist afterward, I was told that even if a specific name is assigned during online booking, the actual therapist is not guaranteed. That policy should really be made clear upfront before customers book.

I truly love this place. It's not my first choice for a massage, but I appreciate that they can…read morealways fit me in. It can be hit or miss depending on who you get as a masseuse, but I mostly it's a solid massage, and I feel like I made the right choice once I walk out. They have a rewards program with the cash app where you are able to obtain free reflexology if you accrue a certain amount of points (I want to say 10?). Solid place.

I went to this place about 6 weeks ago and noticed severe pain on the bottom of my foot afterwards…read more After I went to my doctor, got x-rays and saw a podiatrist I was diagnosed with a plantar fascia tear. When I described the violent stretching movements the masseuse performed stretching the bottom of my foot, the podiatrist said that almost certainly contributed. Not only are these people dirty, they are dangerous and don't know what they are doing. DO NOT GO HERE OR YOU MAY GET INJURED

Omg. Haven't been here in years.. but my favorite massage therapist Dada started working here…read more. FYI..it's difficult to find a great massage therapist..I've been to a number of places on the Westside & Berkeley.. And Julie is the best massage I Ever had.. Go for 90 mins, if you have back problems.. Julie will make you feel rejuvenated..and she will know what areas you need targeted after getting to know you.. Best description I can give of a massage is its lazy yoga

Probably one of the strongest massages (if you like that) in the area. The deep tissue is a Thai…read moreflavored version. The therapists are on a rotation of some sort so it may be difficult to schedule a specific person unless you decide to schedule a few days ahead. Having different therapists is fun though; each worker has their own style. You might get a couple's room by yourself or a standard room. No heated massage tables but that's usually fine. The temperature is comfortable and there's ambient music/nature noise sounds playing. In terms of customization, you can more or less say what you DON'T want but saying where to focus doesn't lead to much extra on the trouble spots. To be clear, the best of them will give you a massage you'll actively hate (unless you're a masochist) and if you get a particularly strong therapist you'll be sore the next day. However, after that you will feel limber and pain free for a bit once the DOMS from having your muscles kneaded like dough go away. Three notes: if you park early enough and the valet guys aren't around just toss the orange cone to the side. The bathroom is a separate part of the building and they'll give you a key. Buy the gift certificates--flat rate and if you buy ten massages you get two free; you must use them all in a year from the time of purchase. TL;DR the worst you'll get from here is a satisfying massage and the best will make you feel like your muscles and joints just got rejuvenated by a couple months. Heavena is a bit more pricey than some of their neighbors but the therapists put in the work and if you don't say they made you groan or try to shift away some I'll either call you a liar or assume you have a back made of concrete.