I cannot say enough good things about the vets, techs, and office staff. I have used them for 6…read moreyears and wouldn't go anywhere else. They worked hard to help me do the best for my standard poodle with kidney disease. Harli went out of her way to earn his trust on his 4 day stay which put my mind at ease. They are thorough with their exams, take the time to answer ALL your questions, and always took my concerns seriously when I knew something was "off" with my boy and worked to get him in ASAP. When it came time to let him finally rest, all of us in the room had tears. That speaks volumes to me. They are family at this point. There is mention in other reviews that they don't answer the phone but they are REALLY responsive with texts and I have found that works better than multiple calls. Yes, they are not taking new clients but when they are, I suggest you high-tail it over there. Bonus: They take Care Credit!!!

We like Valley View! We have brought our pets here for quite a few years. Every visit including…read moretoday; the Vet and staff really take interest in your pet. They show concern, are attentive, and they are helpful. Their prices beat other vet clinics too. I don't really care for their call system, but their texting system is easier to get through. If you leave a vm or text, they do get back with you. They are no longer taking patients. But if you are already hooked up with them, you are in good hands! I also like that they see large animals and farm animals. I have not officially worked here. I am not a x coworker... but I have done Veterinarian shadowing here before and "filled in or worked/assisted" here before. I shadowed 5 different Veterinarian clinic in the area. Only this place and 1 other vet clinic treated animals with care behind the scenes. They were careful and not rough. They do not man handle your pet whether conscious or unconscious. They are careful when holding/gripping a pet.They do not throw your pet. And so many other things that I witnessed at other Vet clinics... they are great here! This a huge thing to me. Because I am an animal lover like many others. And care for the pet's well being. Valley View is a great establishment!

Recently our dog Zira took a rapid turn for the worse as she neared the end of her long life. We…read moreare not MVP clients, but reached out to them due to proximity to our home. The staff, sensing our dilema and urgency, managed to find time in their busy schedule to arrange for euthanasia of our pet within hours. The personnel at Magic Valley Veterinary Hospital, were outstanding- they enabled us to deal with a deeply distress ing and profoundly sad moment with genuine care and compassion. We cannot recommend this veterinary practice more highly, and will seek them out when we require care for our remaining two dogs. Thank you MVP.

Losing a pet is one of the hardest things anyone can go through. I, myself, am a disabled Army…read moreveteran and had gotten a dog to assist with PTSD, anxiety, and depression. As he got older, 10 years old, he had pain and became increasingly aggressive. I had to make the hardest decision of my life to put him to sleep after he got into a dog fight with a neighbors dog. The front desk staff, who saw what my appointment was for, was very kind and was quick to get me into a room and set the table up for my dog. Knowing it was going to be impossible to hold myself together, I handed the receptionist my card and said to charge what needed to be charged but I wouldn't stop after everything was done. She confirmed wanting my dog's remains to be cremated and returned and then ran my card for $533.45. She ran it and brought in everything for me to sign. Fast forward, the doctor (Dr. Nathan Debner) and a tech came into the room. Debner started his routine speech about how he knows it's a hard decision - to which I told him I appreciated what he was trying to do but couldn't go through the speech. He then said he was going to give the sedative. After he gave it he said he'd be back in 10-15 minutes - to which I responded with what do you mean? I had worked as a veterinary assistant for nearly six years and had never heard of such a thing. He explained that the medicine needed time to kick in. After 15 minutes, they came back in and he wasn't sedated enough- so he left to get another dose and returned to give it. After giving it he said he went in the muscle this time and it should work faster. When he returned I frustratedly told him that this was a giant s*** show and I don't understand how it's acceptable that an owner has to sit here and watch their dog fight anesthesia and be in and out of it for over 45 minutes. He left the room. When he returned, he stated that I could stay by my dog's face because they'd be administering the lethal dose in the hind leg. After poking around on him for a while, he blow my dog's blood vein. He told me what happened and swapped sides. I was holding my dog as he dug around in the second leg for over a minute, again blowing the vein. He told me he blew it and he needed to be able to take the dog in the back where he had better lighting to do the front leg. I agreed, not fully understanding that he was putting my dog to sleep without me but assuming that he would be inserting a catheter since I said I wanted to be present. He assured me they'd be back and they returned with my deceased dog a few minutes later. When they came in I realized my dog was gone. I asked him and he said yes. I lost my temper and said it was bulls*** and that I told them I wanted to be present. As I was talking to him he had a grin on his face and was nodding. I questioned what he was thinking and he tried to interject. I told him to get out of the room to which he again cut me off and I lost it. He finally departed the room and my dog, was just lying there, gone, without my final goodbye. I threw a can on the ground and a woman center into the room and told me she couldn't have me acting out. I said do you even know what happened. She said she didn't. I explained it and she just said that he was a competent doctor to which I disagreed. After arguing back and forth about it being unacceptable and them making my hardest day harder. I asked why they didn't put a catheter in and her response was people in this area don't have that kind of money so it's not their common practice. I told her a gave them my card and told them I didn't care about the cost. She just continued trying to argue with me. I was trying to say goodbye to the shell that was my dog - my best friend - and she just hovered over me in the room until I left. If you have a pet, especially one who is your best friend or one that means everything to you, I highly recommend finding another veterinary clinic and if you are attached to this clinic see any other doctor. My dog went out slowly. I watched him fade out for over an hour, I watched him fight the medication, I listened to him whine and do a sedated bark, I watched him glaze over... All that and I still didn't get to hold him when he passed.

The staff, all of them, were fantastic! The Doctor was efficient and compassionate as my dog…read moreShadow had real issues. Nobody wishes a dog to suffer and the difficult decision was agreed upon. The team handled everything as I was lost in the moment and I really appreciated them taking that heavy burden away from me. Good Bless You! Ray Porteous West Magic, ID

I was traveling from Colorado to Oregon when my dog started having acid reflux. It took me over 2…read morehours to find a store in WY that was opened. When this medicine wasn't working I knew I needed to find an ER. Finding an ER vet in the middle of the country felt nearly impossible and then Helping Hands was open! Sure the wait was literally hours long but what do you do when you're the only ER vet for literal hours?! Evette was AMAZING! She handled the entire front and back like a boss and gave me a great food recommendation! Answering phones, checking in clients, and whatever was going on in the back. When it came time for my pup, the MA and Dr were so kind and listened, as I have gone through this back in Colorado a handful of times. They did exactly as I asked and we were back on the road to Oregon. When it came to the bill, I was stressed I was going to be paying a small fortune on my vacation. When she told me leas than $200, I was so relieved. I pay well over 3x that at home. Thanks, Helping Hands!

When they come to collect the bill in the exam room you just feel taken advantage of. Loved them…read morefor years but then they just got overly greedy. Took my business elsewhere

I love Green Acres.They are like family to us.Elvira,Amanda,and Lucy are amazing.I love stopping in…read moreeven when my cats don't need to be seen. Dr Kieffer is so good and compassionate.Dr Stratman recently did surgery on our cat.She was amazing and gave up her lunch hour as did the recovery assistant.They all are a million in one.Susie and Jimmy Figueroa

Top notch vets! They always treat us very well. We have been with them for 18 years and plan to…read morecontinue!

Do not take your pet here. They do not do proper exams, but charge you highly for them. They are…read morerough with your animal and then charge you extra for your pets attitude. They are about money. No compassion or bed side manners. Horrible, cruel veterinarian.

I took my brothers blonde lab there for a bath, it has been a couple of years ago now. She was…read morebathed and clean. However, her nails had been cut and one of them was bloody. I couldn't believe that with those big clear nails that you see the quick so easily, that one was cut too short. Normally, I do them myself, and I was not asked if I wanted the groomer to cut them. From what I read in the reviews the grooming employees need more training and handling experience. The dog did not suffer from an infection or anything. Though having that happen once makes a dog fearful of having their nails trimmed again. As far as the store goes, it is a convenient location and I stop in there often. I have found many great deals there over the years.

The worst petsmart I've ever been to! Do NOT take your dogs here for grooming. To start, they…read moreshaved my dogs tail (toy poodle) completely off. I'm still finding scabs from where they cut him. When I went to pick up my dogs, they handed me two receipts. I paid & went home. I get a call 20 minutes later saying I need to come back to pay for one of my dogs. Apparently, they gave me the wrong invoice & it was all my fault. I tried explaining to the lady that it's not my issue they handed me the wrong invoice & that i was not coming back for HER mistake. She got extremely rude with me & blocked me in their system. Mind you, I take my dogs to petsmart every 8 weeks to get their hair cut. I buy all their food, treats & toys there. I have NEVER had an experience like this before. I travel the country full time so I go to new petsmarts every time. DO NOT GO HERE.

Yes, groomer has left a company and did my dog here. Busy on a Saturday, noisy but it works. Glad…read morethere's a place like this.

We took our bird dog in to self wash and it was a lovely place with such a kind and helpful lady,…read moreshe even helped me get my stubborn girl in the tub!

They treat our dog like their own when we board him. Nice big yard with little pools for the dogs…read moreto splash in; a large kenneled area inside for rainy days (with a couch and enough space for many dogs to run around); and individual kennels for evening bedtime. Dawn is a great lady and cares about all the pets that come in.

From beginning to end the service is fantastic! My Lola had a great experience! She looked…read morebeautiful and smelled amazing! I will definitely be taking her back often and I 100% recommend!