The lymphatic drainage massages here are genuinely excellent, and the therapists are skilled,…read moreattentive, and professional. I've had two sessions now and the quality is great. I've seen Crystal twice and she always answers my questions. However, I have to be honest about my experience with the front desk. There was a billing error on their end, she undercharged me by almost $100, the interaction felt unprofessional. Over a voicemail, I was told my card would simply be charged without proper explanation, and a receipt I requested was never sent. If you're handling payments, accuracy and basic customer service really should go hand in hand. I came back hoping it was a one-time thing, but during my second visit the front desk energy was noticeably cold and unwelcoming. It's a shame because the therapists and the actual service are absolutely worth 5 stars. I hope the front-of-house experience improves, because it really affects the overall vibe of what should be a relaxing, restorative visit. -1 for the front desk interaction

Luminous 2 has officially become my go-to spot for Swedish massages in South San Francisco. I…read moreabsolutely love Alicia! She is incredible and always knows exactly how to help me relax. The facility itself is beautiful, clean, and has such a serene vibe that makes the whole experience feel like a true escape. I also really appreciate that they have a dedicated parking lot, which makes getting in and out for an appointment completely stress-free. If you're looking for a consistent, high-quality massage, I recommend Alicia and Kenneth!

I've been going to Rose for a few years now for everything from waxing to cavitation and…read moreendermologie. She is very friendly and extremely knowledgeable with her products and services and always manages to get me in when I have a "beauty emergency"!

I've gone to Samba Day Spa several times now, and the waxing service is amazing! Rose is really…read moregood and always does everything to make me feel as comfortable as possible. The atmosphere is very relaxing :).

I had a 75-minute prenatal massage with Teresa and it was honestly such a comforting experience…read more She took her time explaining everything and made me feel really at ease, especially being my first pregnancy. Her energy is so calm and grounding, and the massage felt really intuitive. She worked through my upper shoulders and neck (which are always tight for me) and I could feel the difference right away. I left feeling so relaxed and taken care of. She also shared little tips and knowledge that I truly appreciated. I'll definitely be coming back throughout my pregnancy and even after. It's such a good feeling finding someone you genuinely trust.

Teresa is aamazinggg! Not only did she give a great massage, her presence and demeanor from the…read moreintroduction/consultation made me feel very relaxed from the get go. She takes her time to learn about your body and aches and what you are looking to gain out of the massage. I like that she had a rough outline of what body parts would be worked on during the postpartum massage but also let me know that this was for me and we could alter or change anything as needed. I was nervous about getting a massage after my C-section but everything was comfortable and I felt relaxed after for the first time in weeks!

I visited JNB Massage today -90-minute session that included a 60 min massage, exfoliating salt…read morescrub, and 30 foot massage while dealing with a knee injury. I was a bit skeptical because of some negative reviews, but the reasonable prices and variety of services convinced me to try it--and I'm glad I did. May, my massage therapist, did an outstanding job and was very professional. She did not ask for a tip beforehand, and I was able to tip at the end, which I appreciated. This isn't a luxury spa--it's a traditional Chinese massage facility--and everything was clean and well handled, including the shower after the scrub. I left very happy and would definitely return.

I went for a massage, and May did a great job; she worked on my neck, shoulders, and back. After an…read morehour and a half, I felt much better--I appreciate it.

I came here to get a 24K gold facial with Cam and it was an amazing pampering session for me. I…read morecame out with the "glass skin" look - my pores were minimized and my skin was super hydrated. I chose to add the gua sha service to my treatment and it was a very relaxing session - I ended up dozing off without even realizing it. The spa itself is also very cozy. The facial room was spacious and dimly lit to put you into a comfortable mood, and you relax into your session with the sound of water trickling in the background. I noticed that my entire session was only about 45 minutes instead of the 60 minutes that I booked for. But perhaps that is the norm here and the 60 minutes budgets in prep and wrap-up time?

One of the hardest things during this pandemic was not getting to enjoy the pampering of facials &…read moremassages. Fortunately, this spot reopened & my hub & I thought to give it a try because it's conveniently located & we love the area. I found it on Yelp & it definitely did NOT disappoint! I booked two Osmosis facials with Laxmi & a massage with Jessica for him. They both did a magnificent job! Laxmi was thorough, informative (but not pushy), patient & very calming with her techniques. Our faces feel brand new. Jessica worked through major knots to help ease the tension. Ashley at the front desk was extremely helpful & welcoming. She answered all of our questions & really provided excellent customer service. The only minor issues were that it was a bit tough getting a hold of a live person for booking and at times, you can hear the outside noise. There's also a flight of stairs to get up here so it's not fully accessible for some. Note: There are no additional amenities onsite (i.e. sauna, spa, etc.). However, the pros outweighed this by far! The place had a very clean & serene feel to it, the staff were amazingly skilled & the service was top-notch! We even got a gift for our birthdays. So sweet & thoughtful. High quality, but without the overdramatic prices! This will be our new go-to spot for sure! Thank you so much.

Awesome massage! Went to Walgreens to pick up a prescription, and was headed to my regular place…read morewhen I saw the sign. I parked and walked in, and the lady at the front desk was attentive and friendly. I was able to get a full body massage for an hour from CONNIE! She was so good! Professional and strong! I feel so much better and will be back in 3 weeks. Thank goodness we have a wellness place close by! Thank you!!

Connie gives the best foot massage, highly recommend her. Lisa at the front desk is always pleasant…read moreand accommodating. Business is clean and very quiet inside.

After a long flight today, my body was exhausted and really sore. I found Water Lounge and decided…read moreto try a 90-minute massage because my lower back, legs, and calves were especially tight and uncomfortable from sitting on the plane for so long. The staff recommended a massage therapist named Ken, and I'm so glad they did. Ken was absolutely amazing. His English isn't very strong, but honestly, his massage skills speak for themselves. He seemed to understand exactly where I was feeling the most tension and worked on those areas really well. By the end of the 90 minutes, I felt like a completely different person. My body felt so much lighter, relaxed, and comfortable. After being stuck on a plane for hours, this was exactly what I needed. I would definitely recommend Ken if you're looking for a great massage, especially after a long flight or when your body is feeling tight and tired. I'll definitely be back!

While my massage therapist, Nicole, provided an excellent service, the overall experience at this…read morefacility fell far short of standard spa expectations. (60 min Massage, 30 min "Salt Sauna") Finding parking in front of the building was convenient, but locating the business on the second floor was quite confusing, as it shares an entrance with the local 24 Hour Fitness. While checking in was smooth and I opted into a $9 upgrade (hot stone, oil, and salt), the vast, empty lobby lacked the welcoming ambiance and tranquility typically expected of a professional spa. Nicole was incredibly hard-working and delivered a thorough, high-pressure deep tissue massage using effective elbow and forearm techniques. The hot stones were a nice addition, though I never noticed any salt treatment being applied despite paying for the upgrade. Unfortunately, the treatment room itself was a major disappointment. It resembled a basic hotel room furnished with an seemingly homemade wooden massage bed and a recliner. Additionally, the headrest had a noticeable odor, and the room was dusty enough to instantly trigger my allergies and cause nasal congestion. The most concerning part of the visit was the "Salt Sauna." This was simply another converted hotel room with cloth walls, plastic seating designed to look like rocks, and a few actual salt blocks on a ledge. It lacked any proper sauna components, such as an electric heater, wood-burning stove, or infrared panels. Labeling this as a sauna feels like a blatant misrepresentation. Furthermore, when I asked for a dressing room, I was instructed to change inside this makeshift sauna room. This was highly uncomfortable due to the heat, and it raised serious privacy concerns as the door featured a peephole facing inward toward the room. Upon departure, I requested a receipt for proof of service. The front desk informed me they could not provide one because the booking was made through a third party. As a customer, it is highly unusual and unprofessional for a business to refuse to provide a standard receipt confirming services were rendered on their premises. Nicole's exceptional performance is the only reason this review is not a 1-star rating. She is incredibly talented, but the management desperately needs to address the subpar facility conditions, misleading descriptions, and lack of professional privacy standard.

Kanna Spa is truly a hidden gem on the Peninsula! Tucked away on a lovely, quiet cul-de-sac just…read moreoff El Camino in San Mateo, it feels like a peaceful retreat while still being incredibly convenient to reach. Even better, parking is easy--a rare and much-appreciated bonus! From the moment you walk through the door, you're greeted by the most calming aromatherapy scent that instantly puts you at ease. The front desk team is warm, welcoming, and wonderfully organized. Before your service, you'll complete a thoughtful intake form that allows you to personalize your experience. One detail I especially appreciated was being able to indicate my conversation preferences ahead of time, so there was never any awkwardness about whether I wanted to chat, relax in silence, or enjoy something in between. It's such a thoughtful touch that immediately sets the tone for a truly relaxing experience. For my Swedish massage, I also appreciated being able to mark areas of tension directly on a body diagram so my therapist knew exactly where I needed the most attention. My appointment was with **Owen, and he was exceptional.** He quickly reviewed my intake form, asked a few thoughtful questions, and immediately understood what my body needed. His work was truly magical. He relieved the tightness in my upper back from international travel and long hours at the computer, and the cupping add-on was exceptional. Owen is a true master of his craft. I also have to give a special shout-out to the front desk team. Whether communicating by email, over the phone, or in person, everyone is genuinely kind, welcoming, and accommodating. Their customer service is every bit as exceptional as the treatments themselves. From the tranquil setting and outstanding care to the convenient location and stress-free parking, every detail of the experience feels thoughtfully designed. I can't recommend Kanna Spa highly enough. I already can't wait for my next visit!

From start to finish, everyone we spoke to and received spa services from was amazing…read more My sister opted for a spa day before her wedding instead of doing a bachelorette party. Her only request was a hydro facial and deep tissue massage at the same place. I found this spa offered both services and my mom and I decided to take her here. My mom called to schedule the services and I called for more information about facials and recommendations for my eczema and sensitive skin. I found out the day we requested might not have an esthetician available, but Jenny and Tiffany texted us and really helped try to find a good time and day that would work. They figured out how to schedule both sets of services so they would work with just one esthetician and made it feel very smooth. I ended up getting the City Life facial with Kim plus the lymphatic drainage add on. She was wonderful!! From start to finish, I knew I was in great care. I also got a deep tissue massage with Sammy and she was just as wonderful. I left feeling incredibly relaxed and I know my sister did too. She said she fell asleep during her massage ‍ Thank you for all your help and care!