Batchelor's is always helpful and responsive. We scheduled a routine AC service that had some added…read morecomplexity due to rodents being present, and Jasmine was so friendly did an incredible and thorough job cleaning our unit. Thank you!!

I would strongly suggest you not use this company for any type of ac/heat work. Especially not the…read moremaintenance plan they offer. I had a maintenance plan with Batchelor's for at least 4 years. I assumed that by having a maintenance contract that I did not have to worry about my unit as they were supposed to be the experts and I know very little about ac/heat units. I trusted them to do their job. Unfortunately, our coils in our unit were bad. They said they could replace them and gave me the cost. My unit was around 12 years old so I decided to go ahead and replace my entire unit at one time. The Sunday before they were supposed to install the unit, I thought I would clean all the dust out from under my unit. I open the door and my unit was leaning extremely bad and looked like it was going to fall through the wall. Batchelor's was just at my home the Thursday before this Sunday. I then looked under the unit. It was pouring water, the board that was holding the unit was soaked and rotten at the back side. How their service person did not see this I will never understand. My entire floor under the unit was rotten. I then went under my house and the wood under the house was rotten. This leak did not just happen in 3 days. I called them Monday to let them know what I found. They sent out a tech who took a look at it. Of course, they would not own up to it being their fault. They sent the claim to their insurance company. I called 3 other AC companies in town to inquire as to what their maintenance plan checked for. One thing all three told me was they check for leaks all around and under the units to prevent damage which apparently, Batchelor's did not. The leak had been going on for some time for my floor to be totally rotten. The water did run under the wall to my Kitchen floor too. I had to go ahead and correct and replace the rotten wood so the unit did not fall through my wall and cause more damage than I already had. It has been 5 weeks since Batchelor's was made aware of the issue and Batchelor's insurance company will not give me an answer if they will cover the damage or not. They are looking for a way out. I strongly suggest you look at other companies for your maintenance contract so you don't have to go through what I have gone through and am going through. If like me, you trust the experts in the field to let you know if your unit is not working properly then Batchelor's is not that company. I hope this information helps you make a better decision regarding your ac/heating needs. Just found out they are unwilling to pay for the issue my unit did to my floor from leaking Due to negligence on their part and not checking my unit properly. STAY AWAY FROM THIS COMPANY.

Did an excellent job for me! Cannot stress enough: as many rental properties I have it can be a…read morechallenge and expensive to find a good handyman service. Well, Surfside was affordable and has always been available. I've used them for a number of projects, and I've used the people who own/operate Surfside well before they went into business together to open Surfside. Originally it was separate companies, lawn, handyman, and plumbing, and now they all came together to create an amazing customer experience. I've been very pleased and am looking forward to when they add their electrical and HVAC division! Thanks guys!

UPDATE: This brand new $17k heating and cooling system by Surfside still never worked since it was…read moreinstalled two years ago. I can dress warmly indoors in the winter but summer is 100 degrees in my house. It really took a toll on my health as a senior, and caused everything in my house to mildew, even the insides of drawers. My kitchen ceiling is stained from the leaking drain and the overhead light no longer works. Surfside got paid thru Alabama Power, but would not honor their warranty when the HVAC stopped working just days after installation. I am retired and have had no means to fix it. The issue is all documented with Alabama Power who financed the system.

I have been using Climate Control for over 25 years. I've never done a google review, but Donnie…read moreand Stella did such an excellent job today, I felt a need to post a review. They were kind, patient and demonstrated expert skills to fix my reason for calling them. Highly recommend Donnie and Stella. They are the best.

Scheduled an appointment online for an HVAC issue estimate. The online web site scheduled me for…read more8pm to 11:59 pm. Phone messaging stated the serviced 24 hour a day. Appointment confirmed via text. No one showed, no one called and appointment was done before the office closed. Poor business practice

I REALLY appreciated Wynn Creek AC coming out to check my HVAC system on a holiday. Turns out that…read morethe house, my parents' home, had exposed wires, a gas leak, which included a VERY DANGEROUS carbon monoxide issue. We had to immediately vacate the home. He was super knowledgeable, VERY KIND and reasonably priced and willing to work with us. If you're looking for HVAC service with a smile, PLEASE look them up. Same day service, too! You won't go wrong!

I cannot say enough good things about this company. The integrity of the workers is only matched…read moreby the great quality of their work. I would recommend this company to anyone who needs work done.

They do Electrical, Heating, Cooling & Plumbing…read more Called on Sat about plumbing and I was able to set up a appt time for Wednesday. They have a $39 fee for an appointment (between 8-5) or $59 for a 2 hr window (8-10). They called about 45-60 min before they arrived and their office sent a text with a picture and short bio of the technician. Technician showed up during the window promised (9ish), troubleshot the problem thoroughly explained issues, showed me options and installed new hot water heater pretty quickly. Plumber was friendly, polite and explained what the problems were before the repair. Very happy with completed job. I will call them in the future

It's never fun to have to call for a/c service in the middle of the summer...and on a Saturday. But…read morewe had to do just that yesterday and OnTime showed us as scheduled and did an outstanding job. Our technician (Landon) was competent, professional and through. I will definitely use this company for my HVAC needs going forward. Thanks Landon for a job well done!

I bought a brand new whole house generator from them within the last two years and pay them an…read moreongoing service contract fee, but the unit does not work and when I call them to come out and fix it, even though I'm already paying them to do that, they don't come. Save your money or use another company. Some call that breach of contract, I call it theft.

I have been doing business with this company for many years…read more Yesterday, I was very impressed that DJ (AC technician) showed up on time and had our issue -a bad wire repaired quickly and air conditioning restored at a cost I found very reasonable. Job well done! I'll give you guys five stars! I highly recommend this company. Thank you so much ! Dan & Ansley McDaniel Mobile Ala. 251-232-8470

On one of the hottest days of the year, our ac goes out! Not only that, it is late Sunday…read moreafternoon. We called Climate Masters expecting to hear from them Monday. Instead Daniel called us back in less than half an hour. He was on his way to an ac repair but said we would be next on his list. True to his word, he showed up within an hour later. He found that our motor had gone out. In order to get us cooled off this evening, he went back to his shop, got a new motor and by 8:30 this evening had us cooling off again! I can't imagine getting better service anywhere else! I highly recommend Climate Master and, if you are fortunate enough to get Daniel, you will understand our gratitude!

Cody came out and fixed our AC today. Not only was he nice and and professional, he was able to fix…read morethe problem right away. This was a life saver as this brutal heat is tough this year. I'm so glad I got their service contract as it has been well worth it for me. I highly recommend this company.

They replaced my entire HVAC unit, indoor and outdoor. I know they experienced several hiccups due…read moreto the design of my old system and the build of our condo. I appreciate the fact that they just kept on going, I must applaud their work ethic and attention to detail. They went above and beyond to ensure my new system was running at its best. Communication was always clear and concise, with fairly prompt responses as well. Keeping me informed every step of the process, which I appreciate. They were absolutely the best value out of the three companies that I contacted for quotes. I will likely be switching to them as my home maintenance / service provider as well, cannot recommend them enough.