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Headmasters

3.3 (10 reviews)
PriceyHair Salons

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Anca U.

Who may concern 23/06/2015 about 12:00 I came to reading salon to have a haircut.this haircut I was waiting long time to have it done,and also wanted to have experience in your salon,headmaster! I walk in and the reception lady approach me and ask what am I looking for and she ask me to sit and one of the team member will come see me to talk through.one of team member called Hanna came and ask me what I'm looking for and I showed her a picture of the model I want .after a while She make me feel she's not confident enough to cut my hair,in mean time I haven't told her anything reason is not make her uncomfortable.after She almost Finnish her job I realise she hasn't done what I asked her or she hasn't done what I showed her in the picture.i told her I wasn't happy of the result and asked her to cut it shorter and she hasn't explain if what I'm looking for and how she cut it it was going to make it worst! She wasn't comunicating with me at all while she was cutting my hair and also wasn't explaining me the result ,she wanted to cut it more and I stopped cause it was already to short!when I went to reception I was almost crying and they asked me how I fell and I said im not happy,paid it and walk out! I went to different salon showed them my haircut even the lady from there weren't happy the way it been cut they try to fix it as much as they can but couldn't be fix ...1 thing I'm happy I made a phone call to your salon too find out the lady's name who cut my hair and after a while manager called me and asked me to comeback to the store and fix the problem and also she will refund my money back .i think this part is a good customer service and the worst part the person who deal with me I don't believe she is confident enough and can deliver client expectation !and want to mention my hair was shoulder long !!!

I added the purple after she expertly lifted my dark hair to a lighter shade.

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Headmasters - hair - Updated May 2026

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