Turn your hair green and then expect you to wait a week to fix it. Was evident that they were more…read moreconcerned about cleaning up and closing than leaving me like this for a full week. Full details: At the first visit, I requested both highlights and lowlights, but the stylist did not apply lowlights and only put in highlights. She stated the bleach required 30 minutes to process but left it on for 56 minutes due to being busy. As a result, my hair came out far lighter than requested, completely different from the target photo I provided. When I returned to the Maidenhead salon the stylist admitted the colour had taken too much and attempted to correct it with lowlights and a toner. However, this resulted in my hair turning a khaki-green and grey in parts, rather than the medium, soft blonde I had asked for. I was told the only solution would be to wait for the toner to fade. Have been told will need to give up several more hours for it not to ever reach my desired look despite consistent errors. Customer care team is refusing even a partial refund. I will be starting legal proceedings.

Hiya, I'm a 16 year old who doesnt really know much about hair or anything like that, and was open…read moreto any ideas and guidance when it came to my hair. As I am 16 and am currently on minimum wage, my budget was very limited, and I just wanted an unnatural hair colour done professionally, as I have only dyed my own hair for the past 5 years. I understood that this might not be possible, as I had stained red hair, and was open to being turned away. When I got into the salon, I was told to take a seat in a chair to wait for the stylist. When my stylist arrived, she was very outspoken about the "greasiness" of my hair. This was through no fault of my own, as I had washed my hair 2 days prior (due to concerns that any dye wouldnt take), but I work in a high pressure and labour intensive position where I am required to wear a hat every day for a 9 hour shift. The lady had a disgusted expression and made it very evident that she had an immediate distaste towards me. I am not very traditional in my clothing choices aswell, which gained me a few amused looks from other stylists. I was then told that it wouldnt be possible to do the treatment unless they bleached my hair and cut it very short (absolute no, ive had awful cuts in the past and I am not going through that again), which I accepted, and was about to tell her that I would leave the salon, due to my budget being limited. Before I could do this, She then proceeded to say she would do a strand test on my head, and asked if she could cut a bit of my hair from the back. I said yes, ok why not. She then led me to the front desk and all of her coworkers gathered around. They were all giggling and laughing at my request, and stood in a circle excluding me from any conversation. I was laughed at by other customers, and the whole experience was just extremely unpleasant for someone who has multiple anxiety related conditions. I was told they would do a strand test, and call me back with the results. I never received a call, they now have a random chunk of my hair, and the claw clip my hair was in when I arrived. As a salon, I believe that you should advise someone on their hair journey, and politely decline their request if you don't think it is in their best interest, instead of ridiculing someone privately with your coworkers. Needless to say, I bought a box dye. I got my desired result with no issues at all and I'm very happy with my hair. Improve your customer service, because the whole team gave me a gossip sesh vibe. Really not very understanding or polite, and flat out LIED about calling me, doing a strand test etc. You could've just said no?? Anyways, I got blue hair in the end, but the whole situation made my day a lot worse

I loved this place. I had always thought it was just a hairdressers. Luckily my teammates bought me…read morea treatment voucher and I found there is so much hidden behind the front door, with the whole of downstairs converted into rooms for treatments. The owner is absolutely lovely, very chatty but also great at making you relax and just enjoy the experience. The massage I had was the best I have ever had, and I left feeling completely relaxed, and a little dazed. Definitely somewhere I'd go back to and worth every penny.

I've been going to this hair salon for a year and a half now. It take me a lot to switch…read morehairdressers so when I took advantage of a promotion that they were running it was a big deal.I had a free consultation included in the vouchers I had bought. My hairdresser is Vicky. I've never met a more sweet and patient hairdresser. I'm sure I'm not an easy customer and she is so genuine about wanting to get it right for me she puts me right at ease so I can say whatever I need to to get the cut and colour I want.The consultation was brilliant and I now have a very stylish haircut with highlights and feel feminine and sexy.

So delighted to have a cut and colour at Hair Studio Maidenhead last week. I haven't been there…read moresince new owners took it over and the difference is amazing. Kelly created a fantastic colour for my hair and gave me an amazing cut. Everyone in the salon was so nice and friendly (I hate snooty salons) and there was much laughter between clients and staff. It honestly was such a great experience. I'm getting married next year and will definitely go back to have my wedding hair done there. I have booked my next appointment for seven weeks' time and am already looking forward to going back. Can't recommend highly enough.

From the owner: We offer a professional and friendly service. We cater for…read moremen, ladies and children. We also have two beauty treatment rooms and a luxury pedicure spa chair. Treatments include, gel nails, eyelash extensions, spray tanning, facials, massage and waxing.

Booked in for a root tint with Leah (Senior Technical Stylist) that turned into a 4-hour ordeal due…read moreto missed sections and negligence. I noticed hair dye on my Prada Saffiano tote. The manager Sharon stepped in and referred me to their insurer, Aviva, while the stylist showed no accountability and moved onto her next client. After a year long battle with Aviva the claim was settled in full. The lack of care, accountability and professionalism speaks volumes!

I wouldn't even want to select any rating as it doensn't even worth one star…read more This is the first time for me to write a review and found someone already made the comment that 'They staff are rude'-- I am not the only one who had bad experience in T&G maidenhead! I am telling you about a disgraceful experience i have had with T&G maidenhead. My apointment was 12:45 31st August. After i took my dad to the hospital I was 15mins late. I was trying to call T&G that i would be late, unfortunately there was no signal in the parking. When i was there i was told the hairdresser was no longer available as i was late. I said sorry and tried to explain. Sharon (I knew her name later) looked very angry and didn't allow me to explain stressing i was late. She kept interrupt me while i was trying to explain. Well, being late was my fault I dont blame anyone. I asked about the solution she said only a more expensive stylist was available. I agreed as i had no other option. I was very shocked about her attitute as this never happened in my life for any service like this and i was complaining 'this is my first time but I probably wouldn't...' Not until i finished the sentence, Sharon turned over to me and pointed her fingers on me wagging her finger, raising her voice: it is your fault to be late....' I said it was my fault to be late but don't be rude to me pointing your fingers on me.. She pointed the board 'Zero torlerance' to me shouting much louder : GET OUT OF HERE...What? ! Being late is my fault and i said sorry and accepted another stylist, it doesn't mean you can shout and point your fingers on me and asked me GET OUT! I said i agree it's 'zero torlerance' and it's 'zero torlerance ' for me too. I didn't say any rude words it was you who shouted and pointed your fingers on me and asked me GET . OUT OF HERE! She didn't allow me talking just kept shouting 'Get out! Get out!' I was very confused at this poiontI then talked to the other receptionist asking if i will be charged £30. Sharon came back to the reception and said : she is not taking to you. You are not allowed to talk to this receptionist....If you get out now i wouldn't charge you. ' Fine! I obviously left! This was all my experience in T&G Maiden today 31st August 2023. I tried to call the service at 02079219000 it doesn't work. Clearly I won't be returning to T&G Maidenhead any time soon.

What an emotional morning! Thank you all very much Haringtons, Lisa Jaquie and Charlotte. I am…read morestill crying as I am typing this for such kindness for cutting my hair for nothing for my first visit after my treatment for cancer. Sorry for making everyone cry in the salon. I have trusted you with my hair since you opened your doors and you have not disappointed me ever. Thank you all very much and see you as soon as I need a new style. You are the best in Berkshire. Daniellexxx

Not cheap, but good quality hairdresser with a chain of shops in the South East.read more

the BEST salon in town. when i first moved to windsor in 2008 i tried out half a dozen salons but i…read moream happy to stick with this one. Its not full of 18 yr old 'senior' stylists who ignore what you want, or would look good on you, but charge you a fortune for walking out looking WORSE than when you walked in Oh no- this place is MUCH better than that. They have a great hairdresser called Sam who Has sorted out my over dyed and dry barnet into something resembling a 'good look'! there is also the most wonderful beauty therapist based in a little room at the back- Jessie offers all the most upto date treatments and technical machinery, as well as threading and waxing (and yes she will do 'hollywoods'!)... but is pretty reasonable in her pricing for the area, AND she's really nice! I LOVE this place!

I have had my hair done at 'Lucci's' for the last 10 years. Gennaro, the proprietor, is a top…read morestylist and over the years the standard of hairdressing has been top class. The atmosphere in the salon is easy going as it's a family affair. Very relaxed. The prices are sensible, just as well as I go twice a week! Highly recommended and on a par with any of the big London salons but realistically priced.Well that review should be worth a free blow dry Gennaro!!!

Really superb service, Kamran puts you at ease and consults at every turn to make sure you are 100%…read morehappy with the way you want your hair. Kamran made me feel at home and leave with confidence. I would definitely recommend and will keep going back to get my haircut! Thank you Kamran.

From the owner: I can provide most services including wedding hair, hair up, blow drying, restyling, creative hair,…read morecutting and finishing, colouring, tinting, and foil highlighting.