I've been a client of The Waxing Spot in Westport for many years. I've requested the services of…read moremany of their specialists and I'm now with Precious. Her warmth and calming manner enable me to relax while she provides her service. She is top in her field! I've been with Precious for a few months and I already know that she's the perfect esthetician for me. Her positive outlook and expertise put me at ease the first time I met her. Thanks you so much, Precious!!

Excellent scheduling system. The professions know their stuff. Brazilian wax is excellent. Very…read moreprivate and always makes me feel so comfortable. Thanks so much!

(Insider tip::: Book with Nicole) Called and made appointments for my husband and myself…read more Scheduling was easy. When we arrived at European wax we were greeted promptly and told our aesthetician would be with us shortly. We waited less than 90 seconds and saw Nicole's happy and attentive presence before us welcoming my husband back to her waxing room. I waited no longer than 18 minutes before they came back and then I went in for my waxing. I got undressed and the hair removal began. Let me tell you, typically waxing hurts, but not this place. Nicole is really great at explaining everything she is doing. All in the span of 60 minutes Nicole efficiently and effectively waxed my: eyebrows, Brazilian (with butt strip), full legs and half my arms. Nicole suggested waxing my nostrils, I said maybe next time. Nicole also informed me of the products that would help with ingrown hairs and different packages that would work for me. As you're leaving they are good about rescheduling your next appointment. Will I return?... Definitely! Thanks Nicole and EWC!

This review is based solely on management of the Westport EWC. Violet is an amazing waxer and I've…read morenever had issues with her. I've been coming to EWC for 15+ years and since new ownership of the Westport center, it's increasingly become worse at customer service. I had an issue last Friday where part of my appointment was given to another customer. I had an appointment with my waxer from 5 weeks prior. She wasn't in for that appointment so I rescheduled to the following week. When I arrived, front desk said she wasn't in and I'd have to use another waxer. I grudgingly agreed and then I saw my waxer. So, basically, the front desk lied to me. They agreed that I could see my waxer but only for 3 of my services, not the fourth. I had to see a different waxer for that. They put me in with someone who as only been waxing for a month and left more hair than she removed. I didn't notice until I was home as the light in there is terrible. I have left 4 messages for the manager and have received NO response. When I called again today they said, she'd get back to me in the next week! It's already been a week. The customer service there is awful. Update to my review. The manager, Tiffany called me today and was extremely professional and helpful. Hopefully she can impart some of that good customer service to the front staff and they can feel better empowered to make decisions that are at their customer's best interest. Thank you Tiffany.

I suffer from chronic migraines. And when I received an email from New Beauty & Wellness that…read morereferenced Cranial Sacral Therapy (CST) which is 'light touch' treatment for those with pain, stress, prior injuries, I booked immediately! And splurged for the 80 minute session. The next day I walked into the spa and was impressed with ambiance. However, that's all I was impressed with. Went downhill from there. Was taken almost 10 minutes late for my appointment. Then the person who worked on me took another 5 minutes or so to give overview of treatment as well as get my reasons for being there. The 'light touch' couldn't have been more literal. And it was more of an 'energy' Session in my opinion. And to top it off, she finished early. Major disappointment, Waste of money and time. While that was just one experience and treatment, I do remain skeptic. There is a new location in New Canaan. I'm likely to go there instead and perhaps I'll have better service.

I tend to shy away from massages due to my fibromyalgia as my body is extremely sensitive. I did…read morehowever book a massage, reluctantly, because my neck and shoulders have been screaming for some relaxation. Anyway, I went ahead and scheduled the 80 minute signature massage with Kelly McCaffrey yesterday and let's just say that I'm extremely happy that I did! This was the very first massage that I actually enjoyed from start to finish. Kelly did such an amazing job of relaxing my body, using the perfect pressure as to not hurt me...all while being extremely effective! I truly cannot recommend Kelly enough. I will definitely be back...probably sooner rather than later!

Myself and my daughter have been going to Rachel for 10+ years. Her work is amazing and she is so…read morefriendly. We've both moved away and now I'm booking an appointment and coming in from Albany NY. No one else is worth the time or money. GO!

Rachel is amazing! She finally put an end to my lopsided eyebrow woes! She is gentle and quick, and…read morevery thorough! I always leave smiling and laughing from the boost of self confidence!!

WoW!! I got a facial done here. The lady was very professional, gentle and informative. She even…read morecreates a skin care for beginners like myself. Very relaxing and my skin feels amazing.

Worst facial I have ever gotten. I called to schedule an…read moreappointment at the $75 I saw on the website. They called to confirm the appointment and then they told me it was going to be a minimum of $135+++ I kindly said no thank you I'm all set. They called me back 15 minutes later and said they would honor the price. The aesthetician wore latex gloves the entire time that were a size too big at her... so the only thing I could smell was latex in the sound of that rubbing up against my face. I'm pretty sure she just used soap and water. I asked for a deep cleansing facial, she "cleansed" my face for no more than 2 minutes, max. She was washing my face, rinsing out the washcloth a bowl of dirty water that she had removed the scrub from. She would leave the room for 5 mins at a time and in the salon, the owner (?) was walking around talking on speakerphone... the least relaxing environment I have ever been in. I paid to have a face mask put on, it would've been a heck of a lot cheaper if I did it at my house. Finally, I went to check out and there was a miscellaneous $10 charge. There was no mention of "additional charges" when I was on the phone yesterday discussing the price. I think my skin looked better when I walked in. Super unhappy, would absolutely not return.

Alda is AMAZING! She is professional and the process was the least painful I have ever had. Her…read morespace was gorgeous and the bed you lay on was very comfortable. I was traveling through CT and really needed sugaring. She was very responsive to help me get an appointment last minute. Thanks Alda

I never thought I'd consider hair removal a fantastic experience. After a visit to Celeste Body…read moreSugaring, I can say with conviction, this is the best place for hair removal. When you're dealing with "sensitive" areas of your body, comfortability is key. Alda (owner) was so professional, yet warm and approachable- like one of those rare gems you feel instantly at ease around. Her attention to detail is unparalleled-- there was not a single hair left! The entire process was quick, efficient, and delivered very desirable results. The pain was moderate but 75% more tolerable than conventional waxing. Since sugaring is far less damaging than hot wax, the redness subsided within minutes. Also to note: the space is clean and chic-- 2 adjectives I just adore! If you're looking for a better way to get smooth and hairless skin, DEFINITELY visit Alda!

My whole family has been going to Effi's for 20+ years. We love the staff, the services and the…read moreoverall experience and of course Effi herself.

I've been going to Effi's for many years and for some reason, never wrote a review about how…read morewonderful this gem of a place is. A woman-owned business, at a very convenient location near the train, shops, and restaurants, Effi's is outstanding on every level, from the pretty views to the excellent service. From the wonderful greeting by Dana when you enter, to the delicious, often homemade, treats while being taken care of, to the spectacular scalp massage, as Sigrid rinses you off, to the wonderful treatment and hilarious conversation with my stylist, Erin... It's all such a great experience! Highly recommend. They run this place on time with a great vibe and always a lot of smiles and laughter. Can't think of a better spot to go get a quick color cut and blow dry. Oh, and did I mention? The prices are extremely reasonable!

Kia is the best! Quick, clean, and booking is easy online. I won't be going anywhere else for…read morewaxing from now on.

Been going to Kia for some time now for a wax service, have to say she is very precessional. Kia…read moretruly takes pride in what she does and makes sure everything is perfect be she lets you leave

I made an appointment over the phone for ear candling. I showed up for the appointment only to be…read moretold they don't offer this service. Unacceptable.

Tina is incredible. I've never had a better massage…read more I recently moved back to Connecticut from Miami, FL. I highly recommend going to see Tina on Tuesday's. Outside of my massage, I wasn't thrilled with the owner who told me my Yelp coupon wasn't valid.