I have gone there for 4 years since buying a home 2.5 miles away. It has been a good place for me…read more I just took my 20 year old daughter there for an end trim of not more than 1.5 inches which she showed the male stylist... and once her glasses were off and she couldn't see what he was doing he decided to cut off 8 or more inches of her hair. She went in with hair below mid back with blonde ends which she has been growing for YEARS! IN MOMENTS HE MASSACRED HER HAIR AND TOOK 2 YEARS OFF IT!!! It is now just below her shoulders. On his own he decided to take all the color out of her hair. Who is he to decide and go against her request? That is as close to a consent violation and assault as there can be to someone who has dyed their hair for years and made it a part of who they are and what they portray a out themselves. My daughter has anxiety dbsorder and asthma. She has been brought up to remain calm until she can unload it all in a safe spot because people don't help at all if you are excited and react in a business. I paid $40 and tipped $8 and walked with her talking on the way to my truck, she got in where she felt safe and just exploded in tears, shaking, hyperventilating, dropped the seat back and just heavingly cried. Any person going to a hairstylist the first time has anxiety. You trust that they know what they are doing, are qualified, will listen and can then execute what you ask for. For many, a person's hair is part of who they are and the style of self image they want to express to the world. This butcher took that from my daughter in seconds. You can accidentally go 2 inches when 1.5 is asked for... maybe even 3 for a mistake... but 8 or more? Really?!? I tried calming her as best I could, turned around in the lot and drove back to talk to the stylist. The receptionist said he left for lunch just after we left. I asked for the manager. Nice guy. Made no excuses. Didn't cut me off, and asked what I wanted to happen. I told him I need someone to come out to the truck and see the state this putting her in and apologize. He did that. He talked to her a bit. He let her know he wished he could put it back. Obviously... there is no fix other than time now. Dad did what he could and tried to hold someone accountable... but ‍ No offer of money back when I mentioned paying $40 + $8 tip to have my daughter traumatized. Don't anyone comme and say, "well you didn't ask"...folks, the mear mention of the amount and the obvious screw up and fact I am back needing help from the manager to give my daughter any peace at all should make it clear a refund is the least they can do. No... I am not going to call and ask. No I am not going to change my feelings and go again myself even if they did fine by me these past 4 years. I gave my number when I .are her appointment for 1:00 today. They have my number if they think they need to talk. I will leave my comments here and hope people read it, consider it, and make darn sure through questioning, that their stylist knows exactly what is wanted. Then make them stop after the initial cut and return glasses if needed to confirm they are right. Do that while it can be mitigated if wrong, even though not truly fixable. This was just a total FUBAR situation for my daughter. Dad got her ice cream, and she is resting in her room with her service support dog. I hope it all helps. I want to scream and yet it will do no good at all for anyone... it is just too little too late. So many have good comments, and I did too. Not now.

Michael has been cutting and coloring my hair for 4 years now. I drive an hour just to get my…read morehaircut by him. He cuts my hair exactly the way I want it cut. He is an amazing colorist as well. I highly recommend him to anyone that needs a great stylist!

LaLa cuts my hair she is the BEST!!!!Everyone there is extremely nice and courteous i recommend…read more highly

My name is Brittany and I went there 4 days ago and the lady name ROXANNE had cut my hair well got…read moreclipper happy and butch my hair my hair is min even I've been crying because it took a year to grow my hair back like I was trying to do a mommy make over but now she made look like cramp and I'm depressed I trusted her with my hair now I have to do research and find another stylist and I paid her $45 and a $5.00 tip and contact her nothing

This was my first visit to Immortal Beloved and first appointment with Nikki and I could not be…read morehappier. When I arrived home from my first appointment with Nikki, my husband exclaimed "You look beautiful!" I found Nikki's name in a blog article about the best blonde hair in RVA. Not only is she great with color, but great with cuts as well. Plus, she is so personable, I really enjoyed chatting with her as well. Cool space as well. I look forward to long term relationship with my new stylist!

I've been going to see Jessica Johnson for more than 10 years at two salons, Immortal Beloved RVA…read moreand Imago Salon. She did a great job cutting my long, thick curly cut hair. I love the vibe and the art at Immortal Beloved RVA. It's always been top-notch until recently. Now, when I've gone in, they have a dog at the shampoo bowl and that's happened a couple of times. I asked them to not schedule me with the dog, since I'm allergic. I thought it was one of the customers therapy dogs at first. Now, I'm starting to think maybe it was one of the owners. That wouldn't be so bad if I was able to continue with the appointment that I scheduled. I tried to reschedule it because my car was in the shop and wasn't ready yet. I called on a Monday thinking that would be fine and just reschedule. Unfortunately, they weren't open on Monday I found out. I was still getting a text saying that I had an appointment Tuesday. So, I was able to borrow my husband's car. So,I called before I drove down there since I wasn't sure whether my appointment was canceled or not to double check since no one had called me back. Then, the front desk girl said that she had canceled it and we rescheduled it with her for another day. So, I said that was fine, even though a lot of my time was wasted. I didn't even get to go pick up my car because we're spending so much time going back-and-forth with the front desk girl about appointments that day. By the time I got off the phone with her, the car dealership was closed. So now I didn't have my haircut or my car. That sucked. Not very good customers service. At least if we could have rescheduled that would be better than nothing. so we rescheduled for May. Unfortunately, a couple days later I got a call saying that my appointment was canceled and to never come back. They said I was a chronic rescheduler and they're canceling appointments with me. I only scheduled about two appointments a year. I don't even remember them ever talking to me about that before. The lady at the front desk insisted that was their policy. I couldn't find that anywhere on the website. I don't know why we couldn't go forward with the appointment after knowing that in the future but they just canceled it completely at that point and they haven't returned any of my calls or texts. Even when I said I could come in using my husband's car at the time. They said it was too late. It's just ridiculous! I planned for all situations. I feel like I did everything I could. It's frustrating because I don't think that everything was given to Jessica. I never talked to her directly. It was only to the front desk. Clearly she wasn't giving them all the information. So, it was just really frustrating. I've been a long time client and to lose that was awful. She was my friend and I didn't even get to say goodbye to her. Then the head of the company never called me back either. So, they just blacklisted me with no recourse and no phone calls or anything. I called back and nobody returned my calls. It's very unprofessional and impersonal!

Jim L. Richmond…read more I took a chance on Vina Salon because of the good reviews that they received...I was not disappointed! Hung and Angie are real pros. The salon feels very comfortable upon entering. It is a warm professional place without a massive display of products and pretension. They do recommend their products but they aren't high pressure. They take their profession seriously and have received extensive training. Oh, and the prices are very very reasonable!

After a service issue at my usual stylist that kept me from getting a trim, I ended up on Vina the…read moreSAME DAY. The owners are brother and sister, and the sister fit me in. The cut was great, and I was in and out in a jiffy. Small salon, but comfortable and clean with ample parking in the Willow Lawn block. I will more than likely be back!

I wanted to try something different from what I was use to wearing my hair. So I called to set an…read moreappointment for a quick weave. Low and behold I was introduced to a phenomenal person, Evette, and that was the start of a wonderful friendship between Beautician and Client. She informed me as to what I needed for the hair style that I wanted to achieve and she delivered. Evette I want to thank you so much for your unmatched professionalism.

My hair stylist Jamika is an excellent hair care professional. My hair always feels good and is…read morestyled to profession. She always comes up with the best hair styles for my hair.

I've only been here once before to have hair done for my wedding. I know the owner Katie as she's…read morebest friends with my husbands older sister. Tayler took care of me today. I showed her the style I was wanting and she was eager to start. She cleaned up my undercut growth and told me she wouldn't touch the upper part because it still needed to grow out more. She was very informative and kept great conversation during my time in her chair. I watched as she used the straightener to create curls! Something I have never mastered. The salon is small but they keep busy! The salon placed 2nd on the Richmond Times Dispatch Best Hair Salon In 2018! I make the drive from Midlothian to Lakeside because it's worth it!

I am so impressed with Lisa! My hair has not looked better. She gave me an amazing haircut and…read morecolor, which was highlights and lowlights. She is extremely knowledgeable and gave me the correct cut to add more volume to my thin hair. She also styled it quite beautifully curling it with a flat iron for loose waves.

I don't let just anyone style my hair and I've always kept a basic long look for fear of paying for…read morea pricy and undesirable cut. Clair changed that whole perspective and I am now obsessed with this long bob that she perfected. I've only gone twice now, but each appointment I left feeling so confident and more aware of my hair thanks to Clair. Super adorable, the pictures are after a wash, cut, style and brow waxing. 10/10, 100%, two very large thumbs up.

Woohoo!! I cannot tell you how much I love Jude! She is a true stylist who knows hair, haircuts and…read morecolor. I went to her feeling like an old hag and left feeling like a swanky lady. Thanks so much Jude, I am so grateful for you

I am so grateful I found Tammi. Good grief have I been through the wringer with stylists that…read moresimply did not listen and butchered my hair!! Tammi not only listened, she gave me the best cut I've had in a very long time. Thank you Tammi, you are the best. Wonderful salon, friendly-- I highly recommend!!

Overall great experience! I had a highlight and a cut with Maddie and she did an excellent job! I…read moredon't live in the area so I looked on yelp for a place that was highly rated and it did not let me down. Everyone there was very friendly, prices were good and work stations were cute. Definitely will go again.