This is a quality salon. Claudia is an exellent colorist and also does a wonderful job with my cut…read moreand style. Environment is spotless and comfortable. Anyone that wants quality and valuable experience this is the place for you !

I was a loyal client at Fifty Shades of Hair Salon for over five years. In that time, I developed…read morewhat I believed was a genuine friendship with the owner, Claudia. She always had her own unique way of doing things, and I trusted her judgment when it came to my hair. That trust is something I now deeply regret. This last visit, I made the decision to go blonde. Claudia was confident she could make it happen and told me to stay "as long as it takes" with no time limit. She applied bleach and foils to my entire head, but shortly after, she checked the foils and said some of my hair had come out. She immediately panicked, pulled the foils off, and rinsed my hair out. Then she said, "Oh, I could've left them in--I just forgot where I put the 10 and where I put the 20." That statement alone was incredibly alarming. To rewind a bit--Claudia had insisted I come in the day before for a keratin treatment that would supposedly help lighten my hair before bleaching. I paid $200 for that treatment, and it barely made a difference. Back to the day of the bleaching--after removing the foils early, she applied a caramel toner to my hair. Before even drying it, she sat in front of her camera and told me she was only charging me for her time, not the products, and that the total would be $650. I was completely shocked and upset but went ahead and paid it, hoping at least the end result would be worth it. When she dried my hair, it was a disaster--an uneven mess of brown, blonde, and green tones. I told her it looked awful and even cried in her chair, but she showed no concern or care. I left feeling devastated and humiliated. Afterward, I texted Claudia asking for at least a partial refund. She refused, claiming it wasn't her fault and even said she had a camera in her office that "recorded everything." She also charged me $70 for a conditioning treatment I never agreed to--promising to refund it but never following through. Over the years, I noticed Claudia was steadily losing clients, and now I understand why. Her work, attitude, and lack of accountability have driven people away. I truly thought we had a friendship, but clearly, I was mistaken. Please, save yourself the money, stress, and heartache. Stay far away from Claudia, her salon, and all the drama that comes with it.

Tried calling the number for an appointment. Message said to text which I did. No response.read more

Jenna was a sweetheart and brought my vision to life! Really grateful I found her. Would recommend…read moreher to anyone!

Dylan I believe was his name- gave me the best "girl next door" Jennifer an Aston hair cut I've…read moreever had! very happy with how much he listened to me. I left with exactly what I asked for.

Always a great, relaxing experience at the West location with Ally! She's on time, and I enjoy our…read moreconversations.

Love everything she did to my hair! Will definitely come back again! I showed her a picture of a…read morecut and a color and that's exactly what I got!

Edited to add (12/20): No refund or fix has been offered and was left on read until I posted this…read morereview. I was told by her that she went "above and beyond to accommodate" and "you're just upset". I am now looking for another hair stylist and salon to fix my hair when it recovers more from this as no attempts to reconcile this situation was made :( I'm so sad to have to write this review because I had such a good experience with Cece in 2021. We had such a great conversation and I loved my hair! This was my first appointment and it went great. Turns out the Groupon deal I got back in November is for new clients only. Darn. I had reached out to make an appointment and she let me know. That's okay, I let her know that I am willing to pay extra to have my hair done the way that I had asked for years ago. I wanted my hair the same as it was years ago. She was going to make it work for me since Groupon won't refund me the order. Hair appointment does not go as expected. I reached out to her right after my hair appointment (like 10 minutes after) saying I was unhappy and asked for a fix. I was happy she was willing to fix. She spent 30 minutes on it for the fix and that was it. I was really nervous about it but was hoping it would be okay. Flash forward to today. I had my first wash and my hair just looks nothing like what I am asking for. I text her letting her know it isn't working and she was arguing with me. I did mention that I was going to leave a review, so she mentioned that I threatened her with a review and just took my complaint very personally. She said my hair is fragile, I have lost some hair but she said my hair is thin and fragile and that's why I did not get the hair I wanted. She even circled my hair in my picture to argue with me about my hair being damaged. She said ANY damage I have is not from hair appointment. Even though I got blonde and I'm not even mainly upset about the damage. She also admitted my hair was highlighted, which was part of the Groupon deal and not what I initially requested or asked for in my texts. I spent over $300 to not get the hair I want and to be argued with when I am just devastated to not have my hair the way I wanted after not having my hair done for years :( I just wanted to have the hair I asked for. I am really bummed because I really loved her and enjoyed my first appointment with her. I would have left 2 stars if she didn't leave me on read after she admitted she highlighted my hair instead of balayage like I initially asked. Also I should specify that I'm autistic, and it was hard enough having to navigate all of this without support. I did not tell Cece I was autistic because I am afraid of people's judgment but I need to share this because I really feel like I communicated as well I could for someone on the spectrum.

For most women (or PEOPLE, in general really), I think it's safe to say that our hair is very…read moreimportant to our overall identity. Having the "hair you want" is important for self-confidence... wouldn't you agree!? Since my health status changed in 2013, I have been unable to grow my hair past my shoulders. Ever since, I have kept my thin, fine hair very blonde to kind of "mask" that I didn't have much of it, and to keep what I DID have a little bit more spunky. Just wanted to feel the most like "me" that I could while working with what I had. Honestly though, I have wanted longer hair for years and years, but gave up on the idea a while back. Then I found Teresa. Dude. I have to brag on my girl for a minute. Yes... she is stunning herself... effortlessly so. But what makes her truly special is her ability to make you feel like the "stunning one" when you leave her chair. That kind of confidence boost can't be taught... it's a gift. SHE'S A GIFT!!! She's a true artist. Some might say she's a magician... because I swear she works miracles every time. Teresa doesn't just do hair... she creates an experience. And you walk out feeling more beautiful, more confident, and more like yourself than when you walked in. If you're looking for extensions, a color refresh, or even just a trim... take my word for it!!! She is wonderful. Thank you SO MUCH Teresa!!! ATTACHED PICS: Pic #1: My signature style for the past 13+ years has been one that I didn't completely hate, but was not my first choice. I was "dealing" with what I had... short, thin, blonde-blonde. While truly thankful to have ANY hair at all, what I did have was just not "me" and a constant struggle. It was time for a change in the right direction. Pic #2: This is the magic Teresa has created with the hair that I do have! She added flawless extensions that were not over the top whatsoever, but simply added a little fullness where I needed it, the perfect amount of length, toning to match my natural dirty-blonde color, and a whole lot of confidence!!! (this pic is straight after shampooing and drying. Hasn't even been styled yet!) THANK YOU TERESA!

My stylist is amazing but wow that receptionist she need some customer service training...kind of…read morerude.

Mai-Khanh is so nice and responds within the day by text for appointment requests. Her set up is…read moreprofessional and clean. She actually listens to what you want. I only wanted a trim and anywhere else I would've left with a chopped bob. She is fast and I was in and out in less than 30 minutes. I recommend her for hair cuts!

Very nice! Called on a week day and she told me to come by 1 hour later. I appreciate the…read moreconvience. I loved my haircut

After reading reviews about this place I noticed there was more good than bad so I thought I'd give…read moreit a chance, bad idea. Shouldn't have wasted my time. Just moved to the area and was looking for a new stylist. Booked an apt for following day, next day came I get a text from stylist that she needs to cancel. If you're not taking new clients, just say that.

I have been attempting to reach someone so I can make an appointment for a haircut. I love the…read morephotos of some of the haircuts. But even though I've called and left messages 4 times over 2 days, No One has responded. Of course I left my phone number & text. Still no response. I am getting ready to move on. It looks as though they don't need my business.

When I moved to Fresno from Marin I was very nervous about using a new stylist, but I totally…read morelucked out when I found Staci at La Dama Salon! She is incredibly skilled at both cut and color. I'm a natural brunette but wear my hair as a bronde. She's able to blend my roots so I never have a hard line, and for the first time in my adult life my hair has grown nearly to my waist. I'm often asked if I have extensions (I do not) and I owe it all to Staci for keeping it so healthy that it can grow!

Had a great experience getting a women's haircut from Bobbi. Booking was simple via text. For $70…read moreyou get the cut, wash, and style. She was really friendly and communicative about what I wanted. I got a basic trim, similar to the style I walked in with, so I can't really speak to more technical services. It's a very kid-friendly salon and had more of a daycare energy than a serene environment when I visited, which could be a pro or con depending on what you're looking for.

Went in to schedule an appointment waited and waited was not once greeted by the 2 employees there…read moreno one said hello please wait nothing. no customer service no regard for potential client obviously unfriendly staff thumbs down

My overall experience at re:treat has been wonderful. They welcome you and make you feel special as…read moresoon as you walk in. Kayla has been cutting my hair for a few years now and she is fantastic. She takes time to consider my hair and what will or will not work. Aside from her abilities she is super sweet and easy to visit with. I highly recommend her.

Great customer service. Manoug is the best barber there is. I love getting my haircuts at Adrina…read moreMartins Salon.

I looked up best salon in fresno and this salon popped up.. She was located in district area (years…read moreago, I know)...and I went in for a simple haircut. Literally took hours to do and the result was hideous. Mind you I never returned. The Ego was a bit much.