We moved into a home with an elevator... Had problems with the elevator -Our builder recommended Heacock Elevator Company- they worked with our schedules, explained their service fee and sent a tech who was prompt and personable. He tested the elevator and found that it was working perfectly - We both rode up and down with his tools easily 350lbs. Last week it wouldn't budge with me and a large box of cushions - 175lbs at most. He and I agreed that he should perform a full service. After he left, I saw the builder - on further discussion, we agreed that it had to do with one of the power outage/brownouts that affected the SLO County last week. We all agreed that any further problems - Heacock was 'on it' and would respond accordingly. First rate service from a first rate company - read more

This company installed our lift 18 years ago. They are no longer interested in helping us with repairs. After making us wait WEEKS after we requested service, they came out and told us that parts were no longer available and we would need a new lift installed. We contacted another company and it was repaired in a couple hours. This company is terrible, I would never recommend. read more

We recently contracted with Dave Heacock and his team at Heacock Elevators to install a Vertical Platform Lift (VPL) at our home. Dave came out to our home and helped us determine the type of mobility assist device that would best fit our home and needs. We greatly appreciated Dave's experience and expertise as he carefully and thoroughly evaluated the available options with us. After learning the pros and cons of each, it became apparent to us that the exterior VPL was best suited to the structure of our home. The selected location would allow us to access the lift through a door at the back of our garage workshop and then take the lift to an upstairs balcony where we are able to access either our living area or main bedroom. Since installation of the unit required pre-installation construction services, Dave referred us to a local construction contractor and came onsite to meet with the construction contractor and leads from both teams to review the project requirements. The construction contractor then worked with his team to install the required concrete slab, modify the upper level balcony for access to the lift, and install the required electrical components. During the construction phase, Dave periodically checked in onsite with the construction contractor to ensure that phase was on track and met the requirements. Once the construction phase was completed, Dave and his team returned onsite for the lift installation. Dave was onsite each day working with his team throughout the project. They each demonstrated their individual expertise and the knowledge and skills to carry out their specific roles. They reliably arrived on time, worked hard each day start to finish, were very professional and always pleasant to work with. Craftsmanship was excellent throughout. We knew that our very tight available space required customization and Dave and his team skillfully provided the necessary enhancements so that design integrity, quality and safety were paramount to the final result. We are highly satisfied and enjoying our new lift. We know that it will definitely meet our needs going forward and allow us to stay in the home that we love. Thanks to Dave and Heacock Elevators we are ready for just about any issue that comes our way! Kathryn and Peter read more

WOW!!!! The inks not dry on my check and I couldn't wait to get on here to write my review five plus starts fast efficient fair on price clean did a little extra work on my stairway at no additional cost if I could find other businesses like this one I would be very busy using them also great business read more

We procrastinated for five years until we really needed a power stair lift. Referrals to Heacock from friends left no doubt about quality and service. We were absolutely delighted Dave Heacock could manage installation quickly. Now we can quit looking for a single level house and stay in the neighborhood we love. read more

Heacock Elevator Company - Unobtrusive and easy to use. - Elevator Services Near Me - Grover Beach, California

My husband recently had leg surgery which left him unable to navigate stairs. We had to quickly find a way for him to get from the garage into our single level house. One of the options was a stairlift. I found Heacock Elevator in the Yellow Pages (also online). Dave Heacock called me back in a timely manner and offered to come out that afternoon. He assessed our situation and thought the stairlift would work. He also mentioned that he had a used one that might be an option for our needs. We opted for it, and it was installed a week later and well before my husband came home from the hospital. Once he started using it, we had a few questions, and Dave went out of his way to address them right away. We are very satisfied with the solution and the service. read more

Absolutely the best company on the Central Coast. Top-notch quality service, always on time, neat and clean, without hesitation, they have my full recommendation. read more

We bought a two-story house that we absolutely love. Because of our age and physical limitations, neither of us can climb 17 stairs when we need to go to the second story. There is no bedroom on the first floor, so our most ideal option was to install an elevator. In my search, one manufacturer that stood out the most was PVE--Pneumatic Vacuum Elevators. It is headquartered in Florida, but has a representative here in the Santa Barbara area. The elevator in itself is extremely attractive and efficient. From the website, we went through the home office in Florida and found Dave Heacock of Heacock Elevator. Dave Heacock is one of the nicest professionals you would ever want to meet. He is extremely ethical, sincere, and articulate. Dave explained the whole process of buying and installing the elevator we chose (which was a PVE37). We know this beautiful elevator has added to the value of our new home. Most importantly, it is keeping us safe by not having to use the stairs to go from one floor to the other. read more

I would go far beyond a five-star rating for Dave Heacock and his elevator company. Our family hastily required getting our elderly mother's home stair-accessible so that she could return home from acute care following a nasty fall wherein she broke her leg. Heacock Elevator Company had been highly recommended to us; consequently, we contacted the owner, Dave Heacock, who immediately came out to provide us with an estimate, which turned out to be far less than what we intended the cost to be, and highly affordable. Knowing our timing challenge, he and his work crew (who were just the nicest people to work with), scheduled the installation for the following day and installed the needed stair chair lift within a couple of hours--done! Our family cannot recommend Heacock Elevator Company enough! read more

This company, and owner Dave Heacock, are truly exceptional! After my 86-yo FIL took a fall, we decided to have a stair lift installed so he could sleep in his bed instead of the chair he had been sleeping in for 3-days. Responses from other companies were saying at least a 2-week installation, which we felt was unacceptable. Within a half-hour of our call, Dave was at our house to provide an estimate, and after an agreement to purchase, a commitment to install the very next work day! Sure enough the next day, Dave and his crew were at our doorstep ready to go. Within 2 to 3 hours, stair lift was installed; chair was fitted to my FIL along with very thorough instructions on operation; and several test runs to allow him to get the feel of the system. Within 4-hours, my FIL had showered and sound asleep in his bed! It's very apparent, Dave takes a great deal of pride in his company, and is very respectful and considerate to his customers! His focus is excellent customer service and providing a quality product. The gentlemen he has working for him were very fastidious and set about their work in a very focused manner. They were extremely polite and very patient in dealing with my FIL. If possible, I would leave a 10-star review for this company! In todays environment, you just don't find businessmen like Dave. He realizes the service he provides truly help his customers, and you can tell he's not just in the business to make a buck. Having dealt with Heacock Elevator, I'm not sure I understand the other review left here. Sounds like a totally different company. But, I do recognize some people just like to complain. Thank you again, Dave!!!!! George Bell read more

These guys are great! Came out the same day I called, got it serviced and working properly. Definitely the company to call.

So pleased with this company---from my first contact to the actual repair of my vertical platform lift. Caring and competent.

We have been very disappointed in this company. Every contact has always resulted in promises that have not materialized. The one time the tech actually showed up, was positive, but three or four calls generally result in a promise for a call back, a visit by the tech, or some other follow - never materialized. Very disappointed read more