We recently contracted with Dave Heacock and his team at Heacock Elevators to install a Vertical…read morePlatform Lift (VPL) at our home. Dave came out to our home and helped us determine the type of mobility assist device that would best fit our home and needs. We greatly appreciated Dave's experience and expertise as he carefully and thoroughly evaluated the available options with us. After learning the pros and cons of each, it became apparent to us that the exterior VPL was best suited to the structure of our home. The selected location would allow us to access the lift through a door at the back of our garage workshop and then take the lift to an upstairs balcony where we are able to access either our living area or main bedroom. Since installation of the unit required pre-installation construction services, Dave referred us to a local construction contractor and came onsite to meet with the construction contractor and leads from both teams to review the project requirements. The construction contractor then worked with his team to install the required concrete slab, modify the upper level balcony for access to the lift, and install the required electrical components. During the construction phase, Dave periodically checked in onsite with the construction contractor to ensure that phase was on track and met the requirements. Once the construction phase was completed, Dave and his team returned onsite for the lift installation. Dave was onsite each day working with his team throughout the project. They each demonstrated their individual expertise and the knowledge and skills to carry out their specific roles. They reliably arrived on time, worked hard each day start to finish, were very professional and always pleasant to work with. Craftsmanship was excellent throughout. We knew that our very tight available space required customization and Dave and his team skillfully provided the necessary enhancements so that design integrity, quality and safety were paramount to the final result. We are highly satisfied and enjoying our new lift. We know that it will definitely meet our needs going forward and allow us to stay in the home that we love. Thanks to Dave and Heacock Elevators we are ready for just about any issue that comes our way! Kathryn and Peter

WOW!!!! The inks not dry on my check and I couldn't wait to get on here to write my review five…read moreplus starts fast efficient fair on price clean did a little extra work on my stairway at no additional cost if I could find other businesses like this one I would be very busy using them also great business

Billy responded quickly to my phone call. He came and repaired my dumb waiter the same day. Billy…read moreis personable and clearly explained what he had to do. I'm looking forward to seeing him again for preventative maintenance.

After trying two other elevator/dumbwaiter services and getting either no reply or being told they…read moredon't work on dumbwaiters I found Golden Home. Billy gave us a quote and came the next day to make the repair. Great service, happy with the work he did. Plan on using him in the future when needed.

Thank you Kraemer Elevator for outstanding service!…read more I reached out on short notice for an elevator repair, and you immediately made arrangements to visit my client over the weekend. They were absolutely thrilled with the service and so appreciative of your responsiveness and professionalism. Happy clients make me a happy client and I will absolutely be referring future business your way.

I called Kraemer Elevator in the morning requesting service. They returned the call within an hour…read moreor two. We arranged to meet later that day. They promptly diagnosed the problem as an electrical issue at my panel end and quickly resolved it. I was extremely happy with the service and the cost was well within reason. Would definitely reach out in the future.

Unfortunately, this company's service has declined significantly over the years. Prices have risen…read moredramatically, with the initial inspection fee alone now reaching $350, before any parts or repair costs are added. More concerning, when an elevator malfunctions, customers can face weeks-long delays before a technician arrives to address the problem. What is most troubling is the impression that maintaining existing equipment and ensuring customer safety have become secondary priorities. Rather than providing prompt, reliable service, the company appears far more focused on selling new installations and upgrades. For a business entrusted with something as essential as elevator safety, that is deeply disappointing. I can no longer recommend their services.

Arrow Lift is truly amazing!! Great job on the rebuild…read more Thank you to Kelsey for her patience and help in organizing all the meetings and emails. Duane and Robert were organized, highly qualified, and went over and beyond. They finished the rebuild early, and the elevator is great. Thank you