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HB Hounds

5.0 (8 reviews)
Open • 8:00 am - 8:00 pm

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8 hours

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100%

Services - HB Hounds

Puppy socialization classes

Dog daycare

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Ask the Community - HB Hounds

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Paws Chateau

Paws Chateau

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My parents brought Queen, her puppy, to Paws Chateau to have her trained. She was abandoned by her…read moreprevious family when she was 3 months old, so she is usually not trusting strangers and other dogs. They had tried other training places but none have been able to help Queen. My mother is very pleased to have found Paws Chateau. The staff here is very patient and kind. Ms. Louise was very kind and encouraging toward Queen. Ms. Madison was always attentive and caring. Mr. Todd is an excellent trainer. My mother is greatly pleased with his training method and Queen's behaviors. He makes them feel safe and at ease to bring Queen to class. Thank you, Paws Chateau, very much from our family!

What a wonderful facility!…read more My bf and I were going to be out of town for the weekend and we didn't have anyone who could watch our dog. After doing some research, we found Paws Chateau and thought it was worth giving a try due to the many positive reviews. I really liked that they had an initial first meeting/temperament test to see how your dog plays with other dogs. They had a board in the front welcoming him, which was so cute!! Our dog is very playful and he's a husky mix so he likes to play rough so I was pretty worried that it might be too much. Turns out I was worried about nothing because he played just fine! They had a tv in the drop off area for you watch the play area! That first day was also a free day camp/daycare day which was amazing. They told us we could come back in a couple of hours to pick him up so that was nice. Upon picking him up, they had a report card with comments of how he did. He was knocked out that night. Day comes where we leave him for the weekend. The drop off time is after 3PM so he did get some play time in. We had opted for the deluxe suite since that had a camera in his room and we were able to watch him overnight. He was pretty stressed that first night and was in and out of sleep, which had me worried as it was his first time boarding. But as the days passed, he definitely got better and would sleep through the nights just fine. When we dropped him off, I had asked if they could give him a bath when we picked him up and they were able to do that! I didn't ask for the price but honestly they did a great job. He smelled so good after. They had a promo at the time where if he stayed three nights consecutively the fourth night was free so we did that. So in total, it was $311 for four nights and one bath. They also had a report card for this stay which is now on the fridge. Honestly no boarding is perfect imo. But this place comes pretty close. I would absolutely come back again in the future because riku had such a great time!

OC Paw House - Celebrating Rocky's birthday

OC Paw House

(114 reviews)

It pains me deeply to write this review, but I believe our experience needs to be shared with other…read moredog owners who may be considering leaving their pets with a dog daycare or boarding provider. It has been exactly one month since we lost our beloved French Bulldog, Louie, to heat stroke after leaving him with OC Paw House in Tustin, California. We dropped Louie off at approximately 9:05 a.m. for what was supposed to be a four-hour half-day visit. The purpose was simply to see how well he interacted with the other dogs before we considered boarding him there for a week later in September. I believed I had done my due diligence as a responsible pet owner. The business had more than 100 five-star reviews, and I could not find even a single review below five stars. They also had many photos of french bulldogs on their social media. That gave me a great deal of confidence in leaving Louie in their care. Unfortunately, what happened that morning is something our family will live with forever. At 11:33 a.m., I received a photo and text showing Louie with several other dogs. In the photo, what appeared to be Louie's vomit was clearly visible near his front paws. When I later examined the photo more carefully, I noticed that it had been taken at approximately 10:18 a.m. That timeline is extremely important. Wendy, the owner, later told me that Louie was having difficulty with the heat while at an unshaded dog park on an approximately 81-degree day. She said that after about 5-10 minutes, they decided to take him back to the house. The house is approximately an eight-minute drive from the dog park. Yet I did not receive a phone call telling me that Louie was in serious distress until approximately 11:45 a.m. I was then told that he was not breathing. That leaves me with a question I still cannot get past: What happened between approximately 10:18 a.m., when Louie was apparently already showing signs of distress, and the time I was finally contacted? As Louie's owner, it is devastating to think that he may have been struggling for an extended period of time without receiving the urgent intervention he needed. In my opinion, what happened demonstrates a serious lack of training, judgment, and emergency preparedness. This is especially troubling because Wendy told me that she owns or has owned a French Bulldog and understands that Frenchies do not tolerate heat well. Brachycephalic breeds such as French Bulldogs are widely known to be particularly vulnerable to overheating. Afterward, I obtained a report from OC Animal Care. Based on my reading of that report, I learned information about the business and its licensing status that I did not know when I entrusted Louie to their care. The report also contains statements regarding overnight boarding and the individuals who provide dog-walking services that, in my view, do not match my understanding of how the business was represented or operated. I encourage anyone considering this business--or any dog daycare or boarding provider--to verify its licensing, insurance, training, emergency procedures, supervision practices, and experience caring for your specific breed. Do not rely solely on online reviews. I wish I had known to ask more questions. Louie was not just our dog. He was part of our family, and losing him this way has been heartbreaking. I am writing this review because I cannot change what happened to Louie, but perhaps sharing our experience will cause another dog owner to ask the questions I wish I had asked--and potentially prevent another family from experiencing the loss that ours has endured.

August 11th The Day We Lost Louie…read more Our six-year-old French Bulldog, Louie, died from heatstroke just two and a half hours into what we were told would be a four-hour trial day at this daycare. We were told the purpose of the trial was simply to see whether Louie could get along with other dogs. We were never told that he would be taken to a dog park or participate in strenuous outdoor activity. We chose this daycare because the owner told us she owns a French Bulldog herself, and because the daycare had very good reviews. We trusted that our French Bulldog would be understood and properly cared for. What happened that day is something we will never forget. 9:00 AM -- We dropped Louie off for his four-hour trial. 9:30 AM -- Just 30 minutes later, Louie was taken to a dog park for outdoor activity without our knowledge. We had never been told that he would be taken off the daycare premises or to a dog park. The temperature that day ranged from approximately 77°F to 85°F. 10:18 AM -- According to the daycare, Louie vomited after the activity. We were not informed when it happened. 11:30 AM -- More than an hour after he vomited, we received a photo of his vomit. At the same time, we were communicating about payment and completing a reservation for his future stay. We were given no indication that Louie was experiencing a potentially life-threatening emergency. 11:45 AM -- We received a phone call telling us that Louie was not breathing. 12:00 PM -- Louie was pronounced dead from heatstroke. Our dog went into the daycare alive and healthy at 9:00 AM. By noon, he was dead. What is especially devastating is what we learned afterward. We were told that they had never seen Louie breathing so heavily before. We were also told that they had tried giving him water, but he was vomiting. For a French Bulldog, excessive panting, vomiting, and difficulty breathing in hot conditions can be serious warning signs of overheating and heatstroke. French Bulldogs are particularly vulnerable to heat because of their shortened airways and difficulty cooling themselves efficiently through panting. Yet during the critical period when Louie was apparently struggling, we received no immediate warning and no update about his condition. The owner was also not present at the daycare at the time. We later learned that she had a doctor's appointment, which contributed to a delay in communication. While the adults were dealing with schedules, appointments, and communication, Louie was suffering--and we knew nothing. This was supposed to be a simple four-hour trial to see whether Louie could socialize with other dogs. We never agreed to have him taken to a dog park in temperatures reaching 85°F. We never imagined that he would be subjected to strenuous outdoor activity in hot weather. We are devastated that Louie was placed in this situation while in someone else's care. We trusted this daycare because we believed they understood French Bulldogs. That trust was shattered in the worst possible way. Louie was in their care. We trusted them to keep him safe. We expected him to come home. He never did. Louie was not just a dog. He was part of our family, and we will never get him back.

HB Hounds - pet_training - Updated October 2026

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