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    Hazel and Cleo

    5.0 (3 reviews)
    Closed 10:00 am - 3:00 pm

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    Services - Hazel and Cleo

    Bath and groom only

    Full grooming

    Pet haircut

    Hazel and Cleo Photos

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    Recommended Reviews - Hazel and Cleo

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    2 years ago

    Excellent groomer! Listened to what we wanted, and our dog came out great. Very accommodating re: arranging an appt, and highly recommended.

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    2 years ago

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    2 years ago

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    The Pampered Pooch & Pals

    The Pampered Pooch & Pals

    (22 reviews)

    Disorganized and cluttered place. I don't recommend the grooming services whatsoever after my…read moreexperience. ​The cramped and back room where they attempt to groom multiple dogs is far from a clean or stressfree environment. Paperwork was not given prior to appointment and important questions were not asked at all. I had a feeling in my gut to hang around for my pups first grooming experience here and I'm glad I did. Watched the camera feed to see my dog in the back room just hanging around for 15 mins before they attempted to put him on the table. He didn't react well to being in a new unfamiliar place with strangers who barely acknowledged him. Both groomers were busy with other dogs so I'm confused as to why they took my pup back if they didn't have the time or attention for him. I was happy to walk out of here before they even got to grooming my pup. I'll make sure to do more research to find a groomer that can handle anxious pups. The owner of this establishment is extremely rude and should rethink their approach to handling customers. I'm not sure how this business has lasted with such poor customer service. I'll never come back here and would tell anyone I know to not bother.​​

    If your disabled do not I repeat do not bring your business here they do discriminate! Let me give…read moreyou my experience! I made my booking a month in advance I was having some health issues and had to change the appointment yes they were accommodation! Anyways I made it the day of the appointment despite glad my face turning purple from an ear infection from post opt surgery! They said they appreciated I didn't cancel the appointment because they don't like it when people cancel last minute I legit could of died but it's more important they make there money they knew I was disabled bc I was dropped off in a disability van bc I can't see well enough to drive anymore ! Anyhoo my dog got groomed I peaked in a few times he was very well behaved this isn't his first time at the rodeo ! Anyhoo ! They told me the price before I arrived was going to be 55 dollars I was going to add a five dollar tip now I am disabled meaning I am on disability do you think I said hey God make me disabled that would be awesome give me a ton of traumatic experiences and make my life pretty difficult no I did not do you think I said make my 20 fun but difficult 30s descents and 40s so far have been kinda hell anyhoo I am not sure I haven't died and been sentenced to hell yet anyways so then I get they are like your dog bigger then we thought it's gona cost more over the phone I stated he was a Morkie and 30 pounds they quoted me 55 dollars I am on a budget I work on call bartending and on call modeling but it's just that on call a few extra bucks when I can get it other than that I get a monthly income I need to budget their appointment was at the end of the month and they told me a certain price which I budgets when they cashed me out it was for 67 dollars way over what they quoted me and I only had like 4 dollars to tip now rich people were coming in tipping 15 dollars sorry I wasn't like hey God make me a rich asshole not that all rich people are asshole but you get the gist anyways so they said they wouldn't groom him again and bc I don't drive and j was just browsing around the store I don't know if it was an employee or the owner but he came and was stern and like can I help you and kinda accusatory way and staring me down like I was stealing which I have never stolen anything in my life hand to God so he made me nervous even though I wasn't doing anything wrong I was waiting for my dog oh they said my doh wasn't welcome back and I think it was based on me not tipping 15 dollars buyer beware !!

    Pet Spas Pamper & Play

    Pet Spas Pamper & Play

    (25 reviews)

    This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

    Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

    Hazel and Cleo - groomer - Updated May 2026

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