Bernie loves the staff mostly! Goes between their legs lol. He doesn't play with the other dogs…read moregenerally. All I have to say at home is "Do you want to go play with the puppies today?"....he then hops all thru the house!! We cannot go fast enough lol!

The rates for overnight boarding have gone up dramatically in the past year or so. Buyer beware…read more Also, there's a $10 per day surcharge for boarding dogs on holidays. When I boarded my two little dogs over the weekend I did not expect to be hit with $40 surcharges plus additional sales taxes. That was a surprise. The owner came out and explained that while it wasn't a holiday, it was winter break for schools so I was charged holiday rates for both nights for each dog. She was also defensive. She said her rates "are competitive" with other dog boarding facilities. A check of online websites showed me that her statement is not accurate. Camp Bow Wow's rates are higher. Some kennels charge more to board larger dogs, but at Camp Bow Wow we all pay the same rate even though my dogs are tiny. I've been a loyal customer for years. The staff has done well for my dogs. While I agree that good work should be compensated, but I disagree with the lack of notification. No one likes surprises. If you're planning to charge me holiday rates on non-holidays, you should tell me in advance or put in it writing on your website. That's only fair.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

I've taken my dogs there for years. I have 4 dogs and every year I look forward to my babies…read morechristmas pictures. This year no pictures. Business changed ownership. The new owner is very rude. I will not be back

Excellent service. It was the first time my puppy Noel had been groomed and it was a great…read moreexperience. I definitely recommend.

Older dog, with anxiety. Every visit for nail trimming has gone well. We have visited the shop at…read moreleast 6 times.

Dr. Harris at Cornerstone Veterinary recently treated my dog Lilly with the utmost compassion and…read moreexpertise. When Dr. Harris quickly diagnosed Lilly as being critical as shown by bloodwork, she referred her to Latham Upstate Veterinary services for emergency admittance and overnight care. Dr. Harris sent her labs and Xrays there before we arrived. Lilly did not survive but I have some comfort in knowing that everything possible was done for her. I credit Dr Harris for recognizing how ill Lilly was when another vet had not. I even received a condolence call from Dr. Harris after Lilly passed. I would chose Dr. Harris at Cornerstone Veterinary Services as a preferred veterinarian for any pet and highly recommend them

I wouldn't return here ever! My dogs stitches needed to be out in 7-10 days. After 24 days of…read morewaiting and unnecessary visits. I took him back to the emergency hospital. That did the surgery to have them removed. Seeing the stitches were in to long. It caused an ulcer in my dogs eye. This place is all about money! Not about proper care for your pet. They even advised me to go back to the hospital. To have the stitches removed. This practice was a waste of time and money. Trying to save my dogs eye from further damage. Not a happy dog parent here.

James is incredible. We sent our 7 month puppy to James for four weeks last year. We were, and…read morecontinue to be, so happy that we did. She did not have any problems (and continues to be a wonderful dog and that's probably because we sent her to James). She had basic commands down. After James, she became excellent at multiple commands. She would sit at her bowl for hours if you don't release her (by verbal command). You can leave her with steak in the next room and won't eat it if you don't release her. You get the picture - James knows what he is doing and will set you, and your pup, up for success. He was very thorough in explaining what to expect and how to continue her training at home. We could not be happier. Our pup is also happy, and she loved James. When we brought her back for boarding a couple nights she couldn't wait to hang out with James. We had to save up to send her, and it was worth every penny. We would do it again. Highly, highly recommend. For any pup!

We got a deaf Miniature Bull Terrier @ 13 weeks old that after 6 months, seemed hopless to train,…read morejust basic commands. As a last ditch effort we called James @ Empire K-9 2.5 hrs away from our home. After 5 weeks of training with Ross he was transformed into the best dog we have seen anywhere. James spent a whole day with myself and my whole family to train us on how to handle and communicate with our new family member. Here we are over a year later and if we call James with a question he is quick to respond back with a helpfull answer. When we need to board Ross we drive him down to James @ Empire K9 2.5 hours away because he is the only one we trust with our Ross. Thank you James for this gift of being able to communicate with our deaf dog, you have no idea how much joy this little Miniature Bull Terrier bring to our family now.