I suspect this is not privately owned, I could be wrong but it very much felt like that. Took my…read moredog in twice, the doctors were nice, no problem there. However, he was taken out of the room to somewhere else and I never saw the exam or how he was treated or how everyone interacted with him. Different. The first visit I met 5 different people and no one introduced themselves except for the doctor. Someone,?, an older lady, came in to give a shot and backed my dog into a corner and leaned over him without even talking to him first. Another tech ? Joined in to lean over him in the corner. Not cool. He's not a biter, but that would have been the time. Second visit, different tech? No name. Took him out of the room, ok. Came back and said a cleaning would be 800$-1000$. After the doctor came in, it dropped a few hundred. Took him to Dr. Mireles in Frisco, who we had seen before. The cleaning without the bloodwork was $391. The bloodwork was not mandatory. Super clean and new office. Take your pally there!

The lady that answered the phone was super rude and unhelpful! Wouldn't come here just from that…read morealone. The doctor sounds great based on the reviews but, oh well

I've had two very positive (all things considered) experiences at this emergency clinic. During the…read morefirst, my 10 year old Goldie chow mix had developed pyometrea, a very serious uterine infection that can be fatal. We took her in around midnight, and yes, the door was locked (previous review), but that's clearly for the safety of the staff. After some tests they let us know the culprit, and operated on her within a couple hours to remove her entire uterus. By the end of the following day she was up and had chewed through her catheter. Hilarious dog. The staff was so kind during the entire process, and let us come up to see her while she was recovering. She's just fine and still raising hell now, about two years later. This emergency surgery was of course expensive, but they do accept CareCredit so you can make it work. Our second visit was recent. A stray cat that adopted us had an abscess on her front leg from a fight with another cat. We tried to clean and care for it ourselves but the swelling wasn't going down and she was pretty unhappy. The vet lanced and drained the abscess, and gave her an antibiotic that would last for a couple weeks since she's an outdoor cat and not the most predictable. The following morning we noticed that most of the swelling had gone down, except for in her paw, below the bite. We called and they let us bring her in again without an additional fee for the visit. They managed to get more of the pus/drainage out and cleaned up the wound so it would stay open and continue to drain. She's doing great now. Long story short, the staff at this emergency clinic is great. I've noticed some of the doctor and techs are from other local vets, so it's nice to see familiar faces, and ultimately to know that if something happens to my pets I have a place I can take them, even at three in the morning on a Sunday. Thank you!

Absolutely, the worst experience, EVER! They charged me $171 just to walk in the door with my cat!…read moreThey wanted another $1200 just to examine him! The people who run this shit show are crooks and their staff is rude and unknowledgeable! I wouldn't go back to this dump even if it was free! They're a Pack of losers!

Great staff!! They turned my dirty, furry baby into a clean beautiful boy!!…read more thank you for all your hard work and dedication!

~Denison, TX~ Let…read moreme start right out of the gate. My 2 little girl dogs behave HORRIBLY. I mean down right awful. I've had them about 7 years. They are sisters from a different mister. Someone chose to put them out on the side of the road with an open dog crate. My daughter and I fed and watered them for 3 weeks. They would not get near us. The crate was in horrible condition. It was winter time and we couldn't catch them. We bought insulation, and wrapped the plastic crate in it. Then we bought a trap to wrap the dog crate in. Added blankets for warmth. The crate was the only security they both knew. We then taped a sign on it to contact us if they caught them. We checked on them, morning, noon, and night. We even started just going there, and sitting with them. They HATED us. To cut the story short, we caught them. One of them tried to bite me. They were mean. I brought the crate home. I put it in my backyard on the patio. They loved that crate. I would bring it inside at night. They would both sleep in it with the door removed. Finally we won, and they love us. We were able to finally throw the crate away, once they stopped going into it. Their hair was so matted when we found them it was making sores on them. When I took them to the vet for shots and grooming, someone paid for their grooming. It was $120 each dog for grooming. They were so horrible they had to put them to sleep just to groom them. They had sores all over from their hair being matted. I started trying different grooming places. Waxahachie, Red Oak, Ovilla, Sherman, my house, some ladies home that did grooming. HORRIBLE dogs. I bought a grooming table. I spent $300 on professional grooming shears. I knew I could do this at home. HORRIBLE HORRIBLE dogs. I could not groom these wild dogs. But I couldn't let them get matted either. I finally talked to a vet about putting them on anxiety or sleeping pills. Something to make them calm for grooming.! A friend suggested Big Dog Little Dog in Denison, Texas. Brian stepped up to the challenge. Brian is the ONLY person who agreed with me they are not good dogs. I admitted they are HORRIBLE. Brian is also the ONLY one who has worked with me to adjust their medication. I needed someone who could be honest with me to help these dogs. Everyone here is very knowledgeable, personable, and gets it. My dogs are HORRIBLE. My vet here in Denison, is very aware of who I am using for grooming. Brain tells me if they need more or less medication. I can reply to my vet what they need. Brian took them on and has continued to help me with them. He keeps notes, I never have to tell him how to groom them. I try to keep their haircut short because they love to run in the lake. These two girls Dixie and Trixie have grown personality wise. They now trust again. They love to travel in the car back and forth from Texas to Oklahoma. They know when I get their life vest out, they are going in the boat. They go crazy with excitement. I was always stressed out as to where to take my dogs next for grooming. This is the place. Brian is very loyal to his customers. He truly loves ALL dogs. His communication skills are remarkable. I can drop them off and finally be worry free. The place is clean, with plenty of employees. I am elated with how my girls look when they get home. Thank you Brian and staff for doing what no one else could. Thank you for working with me with these girls. I so appreciate you! #GraysonCounty #Mydogsarebad

I took my dog Baby to get her a bath : While she was in tub…read moreshe got her toe caught in grate in tub : They were very nice to me , also they like Vets too I served in Nam ! She did not charge me for the bath , But I gave her $20.00 any how ! I like this pet place they are so much better than any of the others here in Sherman or Denison Tx. If you want your pet cared for and love your pet this is the place to take them Best ever !

This person asked for pictures of the pet and area that needed groomed, said they'd check their…read moreschedule, then ghosted us. We tried to check back each day, the days in a row, zero answer. They knew the pet was in danger of developing sores, the owner was partially disabled, and the area vet had no availability for weeks. After telling her we would leave a poor review, got a reply about some family issues, and while we understand, a simple 'won't be able to do it' reply would have saved my girl days of suffering, as we would have gone to the ER vet.

Melody and Coy were great to work with. They came out to my house to bathe and groom my Husky (a…read morerescue) and our German Shepherd. Not only did I not have to cart my dogs across town, but Melody and Coy took extra time to make sure my dogs, who are not well socialized, felt safe and secure throughout the entire process. By the end of the session both dogs were calm and they looked and smelled amazing. I had reservations going into the appointment as to how my pets would handle the stress of bathtime with strangers, but wow they handled it amazingly. I was so impressed by this team that I scheduled our next appointment on the spot. I will never use any other grooming services. Melody's Miracles has a customer for life.

I lost my sweet cat Boo on Sept 17, 2024. I received his ashes on the 19th. When I opened the bag…read moreup I found a small package of his fur along with his paw print with the box. I burst into tears seeing they had given me two things I didn't expect and will cherish. Thank you for your care of my sweet baby Boo.

The service was arranged through my veterinarian hospital and I did not know it was through…read moreHeavenly Pet Cremations until the precious remains of my dear Tofu was returned to me. Enclosed and presented in a privacy package was a kind note from Heavenly Pet Cremations along with a card from the staff of my vet hospital. Every item was placed neatly and with evident care within the package. You have made a tough moment easier to process and I am grateful to know care was extended for his gentle soul to rest peacefully. Thank you for the preservation of a beautiful memory.

Have boarded my dogs with them fore the past 11 years. Always satisfied and my dog always wants to…read morego.

Love this place! My Dachshunds have been going since they were puppies, and they get excited each…read moretime we make the turn into RRPR! Ruby, Stella and the Stuteville's think the caretakers and facility are wonderful! Thank you for taking such good care of our girls!

My cat doesn't seem to mind getting her nails clipped here - we've been bringing her every couple…read moreof months since we got our cat. Rusty obviously loves pets and handles our cat very gently.

I love how my dog tuts out. Rusty does a great job. Price seems inline with what I have paid at…read moreother shops. My dog seems to enjoy his time there.