This review is long overdue. We stayed here in October of 2017…read more The cabin was clean and had everything you would need already stocked minus the food. After we arrived and unpacked we made a quick trip to nearby grocery store were we bought everything we needed for a weekend. We actually even ran into the owners at the grocery store. They are very friendly and always make it clear that if you need anything to ask them and they will provide. The cabins are far enough from the main road that you aren't bothered from the small town traffic noise and spaced out enough that you feel like its just you and your cabin in the middle of the woods. We stayed at one of their pet friendly cabins and I brought along with me my German Shepherd. We already are planning on returning this year in fall/winter time with a couple of friends, can't wait!

First of all there is no lighting or signage directing you where to go so we had a very hard time…read morefinding the cabin. When we eventually found it, we had no way to get in. We had booked on AirBnB and are familiar with that process. The check in instructions on the app and in the email said to contact the host for check in instructions. We sent a message to them on the app and got no response. We called their phone number shown on their listing. It is not an operational number. We ended up having to call the AirBnB customer service number. They were also unable to get ahold of the host. AirBnB refunded our money and we had to check into a motel nearby. It was a long frustrating night.

We love staying here! Each room has a cute theme. The owners take great care of all the details…read more The beds are so comfortable, rooms are spacious enough for a family to stay comfortably. The kitchen has all the basics for eating in your room. The lawn (real grass BTW) is such a great space for hanging out. Mini Golf, Axe Throwing, Four In A Row, Cornhole and more! We travel a lot and rarely stay anywhere more than once but we have stayed here multiple times and recommend it to everyone!

This was such a cute and cozy place. A big group of us went up for the weekend. The owners are so…read moresweet and caring. The rooms are newly remodeled and so cute! The kids loved all the games, fire pits and s'mores. We walked to woodland lake park which wasn't too far of a walk. The area is so pretty! It truly is a cozy little place to stay and experience. We will be back soon and hope to stay a little longer next time. We highly recommend this place to everyone but especially families with kiddos. The rooms were clean, one of the pillows did have some makeup on it so I'm not sure if it's a stain or just wasn't washed. Besides that everything was literally perfect and we will stay again.

Our stay was excellent, until the last 15 minutes, which completely changed my impression of this…read morehotel. Before our arrival, I called on Tuesday and spoke with Erika, who was incredibly kind and understanding. I explained that we were traveling to town for the funeral of a childhood friend. When we checked in, I explained the situation again to the front desk associate, who was also very courteous. The hotel was clean, the room was comfortable, and everything started off wonderfully. We paid for a late checkout. Although it was a holiday weekend and the hotel could only extend it until 2pm instead of the usual 3pm., that was completely understandable and not an issue. I again explained that I would be attending funeral services about 45 minutes away in Cedar Creek, where I would have little to no cell service. My husband would remain at the hotel with our two young children, a 3-year-old and our 4-month-old baby--until I returned so we could leave together. I arrived back at the hotel at approximately 2:10pm and immediately went to the front desk. I explained that I had just returned from the funeral and only needed five minutes to change out of my dress into comfortable clothes before my family and I got on the road. The front desk associate and, I believe, the manager assured me that was fine that they will let housekeeping know. When I got to the room, I discovered that at 2:05 p.m.--just five minutes after our late checkout time--a staff member had already called the room, and my husband and our two small children had been asked to leave. They were standing outside the hotel with all of our luggage, our toddler, and our infant, waiting for me. That was incredibly upsetting. The hotel staff knew exactly why we were there. They knew we had paid for a late checkout. They knew I was attending a funeral and that I was returning as quickly as I could. Yet there was absolutely no grace, compassion, or consideration shown to my family. Five minutes after checkout, despite knowing the circumstances, my husband and children were already being ushered out of the room. That level of disregard was disappointing and unnecessary. To make matters worse, when I asked if I could quickly use a restroom to change, I was told there wasn't one available in the lobby. I was then sent back to the room we had just vacated, where three housekeepers were already cleaning it. It was a standard room with two queen beds--not a large suite--and I only needed a few minutes to change clothes before leaving. I've worked in hospitality myself and hold a bachelor's degree in Hospitality Management, so I understand the importance of turning rooms over quickly, especially during a full holiday weekend. What I don't understand is the complete lack of empathy and basic courtesy shown to my family during an already difficult day. It's unfortunate that an otherwise wonderful stay was overshadowed by how we were treated at the very end. A few minutes of patience and compassion would have made all the difference. Instead, my lasting memory is of my struggling husband, with our frazzled toddler, and our sobbing four month old infant - standing disheveled against the wall outside with all of our belongings. IMMEDIATELY, after I spoke with front desk; upon returning from a funeral. The contradiction of hospitality in those moments was unnecessary, and left a very sour ending to an already terrible and emotional morning. I wasted time and energy being sent back to do exactly what was agreed upon, in a far more uncomfortable way. All I needed in that moment as a grieving and post partum mother was: a small crumb of peace and compassion. Yet, we were met with disregard. I'm absolutely furious. I'm patiently waiting on your response, looking forward to hearing back from you promptly.

9/13/26 This place wasn't cleaned and if they did clean…read morethis place they must have let there kids clean it. This place is ran down I'm sorry but I should have looked at the reviews before I stayed here. Don't do it. Find another place. Update!! As we were checking out. I am currently filing a formal complaint with the local Health Department after catching staff on video refusing/failing to change the bed linens between guests. This is a severe health violation. When I confronted management to address this and request basic ownership/corporate details, they refused to provide any information. This property is privately owned and operates with zero transparency or accountability. Be aware that the owners of this establishment also operate the hotel right next door. Avoid both properties completely if you value cleanliness and proper sanitation.

Billy and staff do a great job. My favorite place in Pinetop…read more nice size rooms and excellent amenities. love being in the middle of tall pine trees. walking distance to Carlie Clark's or The Lions Den.

It was not good. Internet not working, fridge didn't work, air wasn't working until I cleaned the…read morefilter. Probably hasn't been cleaned in two years. Very Noisy with highway next to our room. Lied to Me about location. Of motel.

We have stayed in Pinetop at a different time share in the past and decided to stay here because it…read morehas 2 bedroom cabins. Pluses- cabins are pretty, well laid out, clean, comfortable and warm. Every 2 units shares a bbq and picnic table. All units have a comfortable front porch with a table and 2 chairs plus a bench. We had read there was a pool and exercise area but they are no longer available. The units are supposed to have a fireplace but they do not. This is a 20-unit property and has no activities.

LOVED, LOVED, LOVED OUR STAY!!! My husband and I celebrated…read moreour 12 year anniversary in Pinetop recently! We found PVC at the Roundhouse Resort through Hotels.com, which had great reviews. We chose this place because of the amenities they had, given we had our 4 year old with us too! What caught my eye before purchasing was the mini golf and chess game provided to guests. I thought this would be great for my 4 year old to have something to do! Check in was easy, especially given we had reservations prior. Keep in mind there is a $200 deposit/hold when you arrive and a nightly fee of $14. The staff were very friendly and sweet! From the time we arrived to the time we checked out, they were always so helpful! Couldn't ask for better customer service! We were assigned to cabin 5, the deluxe. We were amazed by the cleanliness and the size of our cabin! It felt like a home! The cabin had 2 bedrooms, 2 bathrooms, a living room, and kitchen. The inside was very modern, freshly painted, and decorated so nicely! The patio was perfect, which also had a bbq grill and seating! It was so nice enjoying the weather from the patio! My fave part of this stay, which is most important, were the beds! They were sooooo comfortable and so clean and the pillows felt like we were like lying on a little piece of heaven! We all slept so good the nights we stayed! Unfortunately, we didn't get to try out the amenities as I hoped because we spent a lot of our time at the lakes and site seeing. Although, our cabin was right in front of the mini golf, which was nice. We got to see other guests play from time to time. Overall, PVC at the Roundhouse Resort was beyond our expectations! We enjoyed our stay so much! We will be back again! Thank you for the amazing customer service and the wonderful stay!

A very adorable stay conveniently located near plenty of restaurants, pubs, and an ice cream parlor…read morewithin walking distance. Cute play and lounge area in the center of the site. We stayed in the remodeled Airstream that had plenty of sleeping area and modern and thoughtful upgrades. Friendly service just lost a star because the beds were filled with dog hair, and we didn't have or bring a dog, so we weren't as comfortable as we normally would want to be on our overnight stay. I recommend it if you're in the area for a small family or couple who would love a glamping getaway.

Corduroy Lodge was adorable!!! What a fantastic concept and such a well executed boutique hotel. We…read morestayed in Cloud Camp, a cute reimagined airstream with a bunk bed and queen sized bed. It even had a kitchenette and a pretty well sized bathroom! I wouldn't recommend more than 2 folks staying inside, it's pretty narrow and you're limited on where you can put your belongings. The camp grounds had lots to offer, you can build your own campfire or visit the game shack. The coffee shop on site, Cyclelogical Coffee, has an excellent breakfast menu. I can't think of a better spot to stay in Pine Top, I'll surely visit again.

Very nice updates since new owners bought it very quiet and absolutely recommend this placeread more

This is the cutest motel I've ever stayed it. Definitely newly remodeled for an amazing price. We…read morewere able to book online and received a message from the office with our room number and code to access our room. So very very charming!

The Staff were amazing... they were so nice and extremely helpful. The breakfast was always on time…read moreand delicious. I can't say enough about this Inn. I will always stay here when I'm in town...A big thank you for the whole Staff

AirPods were stolen from room during the day, and had been wiped by the time I got back, so the…read moreFind-my app was of no use. Tried to be nice and reported them to the front desk as "missing" and that they if they were "found" to place them back on the desk. The AirPods did not reappear, so if you stay at the Green Tree inn, make sure you don't leave any valuables in the room. On the bright side, the rooms were clean and staff was friendly. Would have rated this place higher if the AirPods weren't stolen.

My wife and I booked our visit online. The rates were reasonable for a room with a kitchen and two…read morequeen beds. I checked in with the owner. Very nice/personable younger woman. The room was good-sized and very clean including the kitchen and bathroom, plenty of towels soap Etc. We bought a small dog and enjoyed that dog friendly coffee and food was all in walking distance. In front of our room there was a porch with chairs and a small table to enjoy your morning coffee. Homey feeling. I prefer smaller places like this over large chain hotels so keep that in mind when reading my review. The reason for our trip to Show Low was to explore the area as we are considering retiring here. We spent little time in our room. I can't give five stars, only because our room was at the very end, close to the street and on Friday evening all the tourists come back to town and there was quite a bit of road noise all night. We plan on coming back in the winter time to see what the area is like and I plan on booking with the same Hotel.

I stayed at Double B Lodge over Christmas Eve & Christmas nights. I decided on Double B because of…read moreall the great reviews & our usual place was fully booked. Surprisingly, I was very disappointed. The first morning I went to shower and found this washcloth (picture attached) in the shower + a piece of used TP at the top of the shower (right when you get in). I went to go put some ice packs in the freezer and there were two old waffles left in the freezer (picture attached). It seems like their housekeepers did a quick turnover and missed some MAJOR things. I honestly don't know if I would ever stay here again since I am pretty grossed out by the experience. When we checked out there was no one at the front so we were unable to speak to anyone about this. Hopefully they can make sure their housekeepers do a better job in the future.