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    Timber Lodge

    3.5 (41 reviews)
    ModerateHotels

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    Betsy M.

    Stayed one night with my two pups, after a four hour drive (and working all day.) While the office was closed when I arrived at 6, there was a number on the door that I was quickly able to call and a very nice woman quickly let me know which room I was in and I was able to get right in. the room was very large, clean and upgraded with all the amenities I needed. I loved being able to back right up to the door and unload. Do NOT let the old school front of the motel look fool you as the interior courtyard has a mountain kind of charm and the room I had was comfortable, clean and I felt very safe (104).

    We had a bunch of 13 people on a motorcycle ride through town and we stayed at this lodge. Very friendly service, clean rooms. Will definitely be staying here again!

    View from the back parking lot
    Krista G.

    The Timberlodge is located in Pinetop, just 12 miles east of Show Low and 20 miles from Sunrise Ski Resort. If you're looking for a place close to Sunrise that is inexpensive but clean, this is your place. We paid $70 for a room when the nearby Best Western wanted $109, and there is no minimum-night stay (the cabin our friends usually stayed at wanted a 4-night minimum). And I should note that this is premium holiday weekend pricing, since we were there over New Year's. Let's face it - it's not fancy. The decor is a bit 1980's, the TV's not a flatscreen, and the bathroom has linoleum instead of tile. But it feels clean and well-cared for, and the rooms are actually quite spacious, with a vanity area/kitchenette that is separate from the bathroom. All the basic rooms have a coffeemaker and fridge, and some have microwaves, too. They also have kitchenette rooms and suite rooms available. We had plenty enough space in our standard room for three families to hang out, with six of us sitting around a table and plenty of space. The rooms with double beds are a bit tighter on space, obviously, but, well, they have two beds in them what do you expect. And honestly, most people who will want to stay there aren't going to be hanging out in the room, they'll be up at Sunrise enjoying the slopes. The Lodge has a charming cabin-type feel on the outside and is just a minute or two drive from Krissi's Ski and Board rental. There is a large parking lot in the back that can accommodate big trucks, although it's a bit of a tight squeeze making the turn from the front of the building to the entrance for the back parking lot. Still do-able though. The proprietors, Tad and Dorothy, are nice people who have only one rule: no snowball fights (I guess one year someone threw some ice and broke out a car window). In addition to the local phone number, they also have a toll-free number: (800) 522-4463. Website: www.TimberLodge.com

    Pine trees in the courtyard
    Liz B.

    Overall experience: 4 stars Price: 5 stars (About $138 for two nights (Friday and Saturday) during the summer in a King room for two people) Room: 2 stars Service: 4.5 stars I must agree with Krista G. that the Timberlodge is not fancy. The rooms are stuck in the late 1980s - early 1990s, but the rooms are very well-cared for and clean. I rented the king-size room without a kitchenette and it was huge. We had a coffee maker and a mini-fridge, which was nice for keeping water bottles. The sheets were clean, the towels were nice and fluffy. No real complaints from me. Timberlodge provided way more than I was expecting for $59.99 + tax /night. The property is very pretty. Lots of tall pine trees and a little area in the courtyard with tables and a BBQ grill. Very nice for sitting outside when it is not raining. Like Krista G., I did not spend much time at the lodge. Since it was summer, I went hiking on local trails and in nearby parks. The weather in Pinetop is wonderful during the summer (daytime highs of 76, cool nights at 54). I wish I had stopped by the front office before heading out on my hikes. The owner, Dorothy, has a binder full of trail maps, park information, and tips. She also gives great driving directions for those not familiar with the area. If I go back to Pinetop, Timberlodge will be the place where I stay.

    Drive on in!

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    6 months ago

    Very nice updates since new owners bought it very quiet and absolutely recommend this place

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    9 years ago

    Wonderful property! Beautiful grounds, great management and best value! This place is perfect for a comfortable private visit up north!

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    Review Highlights - Timber Lodge

    “There was a kitchenette with a 2 burner stove and mini fridge.”

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    Best Western Inn of Pinetop - Double Queen

    Best Western Inn of Pinetop

    (48 reviews)

    $$

    Our stay was excellent, until the last 15 minutes, which completely changed my impression of this…read morehotel. Before our arrival, I called on Tuesday and spoke with Erika, who was incredibly kind and understanding. I explained that we were traveling to town for the funeral of a childhood friend. When we checked in, I explained the situation again to the front desk associate, who was also very courteous. The hotel was clean, the room was comfortable, and everything started off wonderfully. We paid for a late checkout. Although it was a holiday weekend and the hotel could only extend it until 2pm instead of the usual 3pm., that was completely understandable and not an issue. I again explained that I would be attending funeral services about 45 minutes away in Cedar Creek, where I would have little to no cell service. My husband would remain at the hotel with our two young children, a 3-year-old and our 4-month-old baby--until I returned so we could leave together. I arrived back at the hotel at approximately 2:10pm and immediately went to the front desk. I explained that I had just returned from the funeral and only needed five minutes to change out of my dress into comfortable clothes before my family and I got on the road. The front desk associate and, I believe, the manager assured me that was fine that they will let housekeeping know. When I got to the room, I discovered that at 2:05 p.m.--just five minutes after our late checkout time--a staff member had already called the room, and my husband and our two small children had been asked to leave. They were standing outside the hotel with all of our luggage, our toddler, and our infant, waiting for me. That was incredibly upsetting. The hotel staff knew exactly why we were there. They knew we had paid for a late checkout. They knew I was attending a funeral and that I was returning as quickly as I could. Yet there was absolutely no grace, compassion, or consideration shown to my family. Five minutes after checkout, despite knowing the circumstances, my husband and children were already being ushered out of the room. That level of disregard was disappointing and unnecessary. To make matters worse, when I asked if I could quickly use a restroom to change, I was told there wasn't one available in the lobby. I was then sent back to the room we had just vacated, where three housekeepers were already cleaning it. It was a standard room with two queen beds--not a large suite--and I only needed a few minutes to change clothes before leaving. I've worked in hospitality myself and hold a bachelor's degree in Hospitality Management, so I understand the importance of turning rooms over quickly, especially during a full holiday weekend. What I don't understand is the complete lack of empathy and basic courtesy shown to my family during an already difficult day. It's unfortunate that an otherwise wonderful stay was overshadowed by how we were treated at the very end. A few minutes of patience and compassion would have made all the difference. Instead, my lasting memory is of my struggling husband, with our frazzled toddler, and our sobbing four month old infant - standing disheveled against the wall outside with all of our belongings. IMMEDIATELY, after I spoke with front desk; upon returning from a funeral. The contradiction of hospitality in those moments was unnecessary, and left a very sour ending to an already terrible and emotional morning. I wasted time and energy being sent back to do exactly what was agreed upon, in a far more uncomfortable way. All I needed in that moment as a grieving and post partum mother was: a small crumb of peace and compassion. Yet, we were met with disregard. I'm absolutely furious. I'm patiently waiting on your response, looking forward to hearing back from you promptly.

    9/13/26 This place wasn't cleaned and if they did clean…read morethis place they must have let there kids clean it. This place is ran down I'm sorry but I should have looked at the reviews before I stayed here. Don't do it. Find another place. Update!! As we were checking out. I am currently filing a formal complaint with the local Health Department after catching staff on video refusing/failing to change the bed linens between guests. This is a severe health violation. When I confronted management to address this and request basic ownership/corporate details, they refused to provide any information. This property is privately owned and operates with zero transparency or accountability. Be aware that the owners of this establishment also operate the hotel right next door. Avoid both properties completely if you value cleanliness and proper sanitation.

    Quality Hill Resort Villas - Generals residence

    Quality Hill Resort Villas

    (6 reviews)

    I was at Quality Hill in March during a quiet, off-season time of the year. The snow was gone, the…read moretemperatures were mild, and the sun was out most days peeking through the tall pine trees. The resort was not very full, as often happens during this time period. That is what makes it a very special time in my opinion. Time to think and reflect, do projects, binge shows from your favorite streaming service, take long walks in the neighborhood and along nearby trails, and truly pull back from the normal day to day. With my dog nearby, it was a truly rejuvenating week. The units have everything one needs to be comfortable. Full kitchens, comfortable furnishings, two bedrooms and two bathrooms, a deck with furniture and a grill for your outside moments, and TVs, strong wifi, garage, and even a washer and dryer. I highly recommend Quality Hill for a great change of scenery, especially if you live in the Phoenix or Tucson areas. Pinetop is at 7300' in elevation, so the air is clean and the temps are much cooler. Hope you plan a visit soon!

    Having been Timeshare owners since 1981 we've traded more times than we can count. Quality Hill is…read morea great property..a bit unusual as the units are shared ownership divided into what must be 1/2 share with each owner having 4 weeks. As such each condo is decorated and equipped differently. Ours was comfortable and well equipped...even had a cappuccino machine but no instructions for use. Location wise Pinetop Showlow is great..it's les than 90 miles to Petrified Forest, Meteor Crater, Ft Apache, Sunrise Ski, Springerville ( great museum) Kinishba Ruins, etc. The resort has an excellent clubhouse with gym, board games, etc. If you like that kind of stuff. Now you can't be out doing stuff all the time..so I've got one item that got me...and it gets me at many resorts...it's streaming TV...impossible in most instances to get local news. Often limited channel choices unless you want to sign into your own Netflix etc. But why would a resort in this day and age select a streaming service that doesn't include live as on Dish or Cable versions of Fox or CNN or MSNBC...yes...I'm kind of a news junkie. Oh...almost forgot....this place has a garage for every unit....wow!!!! That's nice.

    Timber Lodge - hotels - Updated October 2026

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