the service department sucks. I have brought my car to them for a rattling noise coming from the engine. they said it was the exhaust pipe..... I took it to another mechanic and they very quickly diagnosed it as the timing chain on the engine, which makes sense because my check engine light has came on for that part as well. they also did an oil change on my car and when I took the car to a chevrolet service shop in Indiana for more engine problems a month later, they said somehow I have poor engine quality in my car. they sold me a car that within three years of having has now been brought in every month this year for problems related to the engine that they are not fixing whatsoever hence why I keep bringing it in. now the car is burning fluid and coolant at an all time high and still nothing has been done to fix it. read more

if I could give them zero stars I would. I had an extent warranty plus car shield on my vehicle. I had it towed to them to fix and it took over a week to "fix it" they did not want to sign the approval to my insurance for a rental car so I could get work. and when I called my insurance and car shield.i was informed all they were waiting on was for them to send over the paperwork stating how long it would take to get fix in order for me to receive my rental. they did not do that. so I had to spend cash on ubers for that week jist for me to get the car back and it still acted up two days later. this place is a scam and they will get you for whatever you allow them to scam you for. no other Chevy place I've been has never gave me any issues but this one. the only reason I went to this place was because it was the closest one to where I live. I believe the guy name was martin. black guy with the beard,bald head/low fade kinda heavy set. he was the one who was servicing me. he gave me a hard time,and didn't want to put the paperwork in for my rental. then when he said "we have no rentals available" I told him my warranty plus my car shield would be able to direct me to a rental place all they needed was the paperwork for him to send over to them saying they had the car and was fixing it. they will not work with you. whatever primary and secondary insurance you have on your car you might as well have none at all. read more

Wish I could give a (-10) they lied about my car being covered under warranty. Tow my car to dealership then said it was not covered could not find the warranty (Ricardo) that he looked up not 24 before n said yes your cover till 2025 on your trans but disappeared when I got there but was will to fix my transmission for 7,556 bullish.. waisted my day n my money getting my car towed there read more

If I could give this dealership negative stars, I would. I purchased a 2025 Chevy Silverado 2500 about 4 Months ago thinking this was a good dealership come to find out this dealership has gaven me nothing but headaches. It is crazy how poorly they treat their clients after a deal is done. It has gotten to the point where this is just extremely frustrating and it needs to be said. PLEASE do not make the same mistake I did. They welcome you with a friendly attitude at first, but once a deal is done they treat you horribly. This only includes the sales department, they do not care about you once a deal is done. Jorge the "GM" is very unprofessional, and doesn't know how to manage a team. He needs to make sure his team knows what they're selling and he always needs to make sure all cars come with all parts since I had to figure that out myself. They will make you feel unwelcome and never greet you when you are back for an issue on a car YOU purchase, where is the loyalty? TRUST ME this told me a lot about this dealership, they only care about your money. Now the service department, they made me come not once, not twice, but three times ( I live more than an hour away) because the people they hire and the management there clearly don't know what they are doing. They wasted both my time and gas and Loui the "Manager" couldn't reimburse me some gas money when I know they do this for other clients just because my other car was running on low fuel on the way to the dealership and I had already filled up? This all makes no sense but all of this to say Corporate definitely needs to make sure they know who are running these business. Please don't make the same mistake I did. read more

Because of a personal situation, I ran behind on the oil change and maintenance for this vehicle. I ended up having to schedule maintenance last minute when oil usage was left at 2%. I went online and tried to schedule with the regular dealerships I always take this car to, close to home. Suffice it to say they were out of appointments until the 28th so I picked up the soonest one which happened to be your place for the same day at 12 pm which worked perfectly for me. I was not sure but I had been also looking to purchase another vehicle and I thought this place popped out at the time I was browsing for purchasing so with these two components, purchasing an oil change, and the previous great experiences I have had with my regular dealerships I scheduled with confidence. My wife and I arrived there and were welcomed by our assigned agent (sorry, I don't remember names at this point). He was polite and professional. Not cheerful not asking the regular "how is your day going" and such which was perfect for me. That's all I expect. Just professional, courteous people without being intrusive. He was great. He informed me on top of my regular oil change my vehicle needed some additional maintenance (37,000 miles I think). He handed me a bunch of forms to sign so I proceeded to sign and barely reviewed them. My wife and I proceeded to the waiting area and walk around their exhibition area to look at the new cars. I was going to ask about their used inventory (had been search to upgrade my car to a newer model) but I decided to just hold on to that and just go with the point of my visit. I am fully COVID 19 vaccinated but lately I have had a lot of coughing which was diagnosed as allergy. I need to be careful in switching from cold to hot beverages and that day also decided to get some dry cookies from the vending machine while we were waiting. A combination of these snacks and beverages caused me to cough for several minutes. I tried having some cough drops and went to the bathroom to clean my hands from the coughing. In the meantime I noticed another associate (female) coming to the waiting area talking to another customer. She and I were at a significant distance from one another still she was covering her nose and mouth. I did not put attention to what they were talking or doing since that was not my business but my wife was pretty close to them and was able to hear part of their conversation. After three hours of waiting and seeing several customers coming and going I decided to go investigate what was taking so long with my vehicle. I was OK with waiting because I knew there was additional maintenance scheduled. I just wanted to get a status on the work done so I approached the front counter and talked to the same lady previously covering her mouth in the waiting area. I asked her if she had a status on my car she 'kind' of apologize for the wait and asked me who my agent was so I told her the guy next to her station. Now, I am saying she kind of apologize because she did not sound genuine just apologizing like just to say something which was ok. I don't expect a preferred treatment just a regular one, that's it. She then proceeded to look for my keys at her partner's station. She was kind of annoyed for some reason and she was talking/mumbling her partner was out for lunch to which I replied "oh! he went for lunch and notified nobody? my wife and I have been waiting but that's ok no problem" She then printed out my invoice with the details of the services on my car. Since I did not have my glasses handy I asked her what was she charging me for. Her response? "Well you signed the form at the beginning you should know what you signed for" those were her words more or less but her BODY LANGUAGE was screaming "I am busy with my own things so just pay the damn thing so I can continue with my own business" then I believe after glancing at her monitor she said: "Didn't you sign for the cleaning ..... (not understood what she said) on top of the oil change? That is why your vehicle took so long" She sounded irritated at that point. I was not asking nor looking to fight the total amount on the invoice ($469 something). I knew I signed for additional services I just asked her to repeat what services I was paying for. Since I am no expert on cars, the items described in the invoice make no full sense so I was looking a general explanation in plain English. Anyway, after interacting with her I just handed my card to her and decided to say no more. I was not upset but not happy with her attitude and the fact that my assigned guy went to lunch without asking somebody else to cover him and me and my wife waiting while he was out for lunch. She handed me the keys and that was it. No more interaction on her part. I had to ask her where could I find the car. Once we left the place and drove back home my wife told me about the conversation between this lady and the other customer. My wife overheard this lady saying, wh read more

Have extended warranty brought 2019 traverse in for service. Could not find my warranty In system. They have my car since 12p no call till I called at 645p website says service department open till 7. Girl answer phones says oh they are closed and the hours on website are wrong. No phone Call no messages now I have to figure out how to get to work as they have my call. Terrible customer service since Hawk Chevy left read more

Hawk Chevrolet Bridgeview - Wrong times - Car Dealers Near Me - Bridgeview, Illinois

This is now Advantage Chevy Bridgeview. Don't waste your time. Went there last week to see an advertised car. It was not available. They've called 5 times. I made an appointment for today at 930a. I get there at 943a. Only ppl available were the cleaners. Everyone was in a meeting. Though they called me last night at 740p to confirm my 930a today. No, thanks. I'll keep my cash buy. read more

Hi.Let me start by saying that since "Advantage" took over "Hawk" Dealership the Service went "Extremely" Down hill....My sister had bought a "Used" vehicle 1yr ago today....Her car has been in the shop a few times within the year..Not looking Good already Today she told me that at 4:30am she was driving on I~55 Expressway and had My 8 month old child in her back seat in the baby car seat...When her car start to stop and Lock on her...Mind you she is with child on the " Expressway" at 4:30AM when there is cars speeding by.....She barely made it out to the shoulder and called for help.once help came they drove her vehicle for her as she had their vehicle driving behind.They arrived at this Dealership at 6am waited til 7am til they opened.They " CHARGED HER $180.00 as a Service charge to just see the car.(Rip off already) They dropped the car off went home. 9hours they had her car and no one could call her to tell her what the status is with the car that Almost "Killed her and My Child" this morning on the stevenson expressway????!!!! So she said the front desk called her at 2pm said they call her back with information on the car.no one ever called her back! She calls them at 4pm today and that brittney lady is on lunch..the Service guy went home and the guy talking to her is left tongue tied and doesnt know what to say! No one knows anything their for 9 long hours!!!!! So PLEASE DO NOT SHOP AT THIS DEALERSHIP OR ANY STRING OF ADVANTAGE DEALERSHIP.THEY SCAM AND SELL LEMONS FOR MONEY!!!! This could have went way worse with two FUNERALS... Please BEWARE OF WHAT YOU ARE BUYING!!! YES , They sold her a USED VEHICLE AND ALMOST GOT KILLED WITH MY CHILD IN THEIR CAR THEY SOLD HER!!! AND also she has a Warranty...So having a Warranty Why does she have to PAY $180.00 TO HAVE THEM LOOK AT THE CAR????? CAN YOU SMELL "SCAM"!!!! So this is how Hard up that Dealership is!!!! BUYERS BEWARE OF THIS DEALERSHIP OR ANY ATTATCHMENT WITH THEIR NAME!!!! I bought brandnew vehicles from HAWK AND THEY NEVER SCAMED ME LIKE ADVANTAGE IS DOING TO MY SISTER!!!!!!! read more

I came in to shop for a Chevy Silverado. I was met by Eddie Saucedo. He was very knowledgeable of his product. I would recommend Eddie Saucedo for all your Chevy shopping needs. The Dealership it self was very clean and modern. There was refreshments available, wifi, a play room for young children, and a comfortable customer lounge. My visit to Hawk Chevrolet was a very comfortable experience. I recommend this place to fellow AARP members and anyone in the market for a Chevy. Thumbs up Hawk Chevy! read more

Hawk Chevrolet Bridgeview - Eddie Saucedo and me - Car Dealers Near Me - Bridgeview, Illinois

Two stars are based off my phone call with the service department lady... I won't name names. Little nasty attitude. My wife and I have purchased three cars from this dealership... It was hawk not advantage. This girl is arguing with me over what kind of car I have smh. I will complete this review after my service on Friday.... I have a recent print out of what service my car needs... But they want me to pay $179 for what I got for free. I totally forgot they also stripped my wheel lock on one of my tires and then tried to charge me $100 to break the lock... Nobody has ever worked on my cart but hawk Chevy. We'll see!! read more

they keep talking about doing inspections on their cars yet they sold me a malibu whos battery died week after i bought it then if you try to get it serviced its $179 dollars just to diagnose what the problem is and it will take them an hour just to get off their ass and do anything at all even if you have an appointment ... avoid this place they have no clue what their technicians are doing and its a ripoff read more

Absolutely outrageous!!! Chevy is recommending to all dealerships across the country not to raise their MSRP rates in the current predicament of our economy and world. This location has decided that they will raise the MSRP of a $52,000 2500 with basic features, to over $62,000. OK dealerships suffered hardship...what about consumers?!!! We have been hit most by this chip shortage. BEWARE of the GREED of this dealership Just so everybody knows it was about a 20% increase in price And it is at least $3000 more than the MSRP was last year for the same vehicle I'm quite sure read more

Felt scammed with how they prepare things. 10 dollar guard rails for the door are up charged to 895$. A joke how long financing took . Over 1:45 just to meet with him. read more

It doesn't take an hour for an oil change. Why are the mechanics just sitting around not doing anything? This is not how you run a business. Poor management. I will not recommend this place to anyone. Do better Chevy!!! read more

Had a 7:45am appointment, got there a little after 7:00am the gates were closed until after 7:30. An attendant took my keys threw them in my car and left the window open. I called at 8:30am to make sure my car was checked in and was told it was checked in. I got a call from a salesman yet no status on my vehicle in service. I called service numerous times and kept getting thrown into voicemail, I went down there at 10:45am and my car was not looked at. I was told they saw the appointment but "didn't know what needed to be done." I got nothing but attitude from Brittany in service after saying if the sales department had time to try and sell me a car, service could have called instead of letting my car sit for 4 hrs. They asked for me to wait another hour, I took my car and left and told their sales department to NEVER CALL ME AGAIN. WON'T EVER GO BACL FOR SERVICE OR SALES. read more

This dealership was very clean and very efficient. I worked with kenny cosenza to buy a new truck and I am very happy with the level of service I got here. Thank you! read more

I wouldn't even give them a single star review, what a waist of time and disappointment at all, since they cuddin help us out, we were so clear about letting them know not to keep running our social security numbers. We got notifications on our emails showing that our credit scores went super down thanks to this guys that keep sending our info to too many banks, thanks for ruining our credit... now we have a damn bad credit but you know what? The beautiful thing in life is that Karma will give everyone what they deserve and sooner or later you will feel the same way we did... We're really disappointed and will never refer anyone to your dealer store, we wouldn't like them to go through the same situation as we did... read more

Waiting 2 hours for an oil change while I had a scheduled appointment. I can see my car and the mechanics are on the their phones joking around. Another mechanic walking around using profanity and inappropriate language while there is a child around, telling another female co worker that they were in a "pissy mood." I bought my car from here and when it went from hawk chevy to advantage chevy the service department went down hill on their customer service. read more

to bad they don't have minus stars on here. What a bunch of rude ignorant people who work there. I don't know which person was wose. The sales manager or the sales person Rocco Ruffolo. Rocco kept cutting me off. I was trying to see if they could beat a written offer I received from another place. He has the nerve to tell me it wasn't real. On top of that he claimed he call the other dealer. I highly doubt that. Buyer Beware unless you want to be treated like crap don't go there. If someone does want to speak to me about my experience. I want the owner to call me ONLY!!!!! read more

Hawk Chevrolet Bridgeview - Car Dealers Near Me - Bridgeview, Illinois

Yesterday was my 3rd time coming in. I have been looking for a specific car which i notified Carlos to keep an eye out if this car became in stock. after a few weeks carlos gives me a call and send me photos of the car i have been looking for! I came in yesterday to finally purchase the vehicle and Carlos was very patient and knowledgeable. I appreciate everyone there who helped me buy my first car! read more

Biggest waste of time ever. I had an appointment set to service my car and I was told my car probably wouldn't be done until the next couple days. I went in for a oil change and reverse light bulb replacement, why does my car need to be there for more than a few hours??? So I actually sat around to see if my car was going to get serviced, waiting 3 hours and my car wasn't even touched. I would not recommend this dealership for service. I also saw someone that didn't have an appointment go in and have their car serviced before mine was even touched. There are better Chevrolet dealerships that offer better service to customers in the area, I wouldn't waste your time with this place. read more

After I mention how nice of a Corvette it is this absolute effin piece of shit salesman tells me "It's not a Corvette. It's a Z28." Fuck you!!! read more

Hawk Chevrolet Bridgeview - effin piece of shit salesman tells me "It's not a Corvette. It's a Z28." - Car Dealers Near Me - Bridgeview, Illinois

I would do research and make sure you look over the pricing of the vehicle before you buy from them. Salesman was great, but management on the other hand not so much. Just be careful when buying and make sure to look the numbers over before signing. read more

Worst dealership around! My wife got a used car from these guys which looked ok but was in a very bad condition, they never disclosed the carfax instead they just lied about it, the car had been in an accident The car was getting fixed more often then she got to drive it! Finally they said they would take back the used car if she buys a new one and wipe out the loan well they didn't! They got her a new car for a bad price then treated the old one as a trade in which added thousands of dollars to the new car loan They are thieves, don't take your business here read more

Hawk Chevy took over Rizza Chevy in Bridgeview Monday August 16, 2010. I did not know this when I called the service Department last Wednsday. A Tech named "Bill" answered and told me. I had paid for an oil change and tire rotation from Rizza last month. For the rotation, they took the tires off, put them back on--in the same place! I noticed cause my driver's side tire is damaged, still on driver's side. Yes, I want a refund for the rotation but thought it was Rizza. I bought this car new back in January. Now I don't know where the paper work is for it or where the extended warranty will be valid. This Bill right away accused me of wanting free stuff and said I have to pay for what I want. The mark up on these cars is ridiculous and I was greeted by the same Hawk arrogance as Oak Lawn dealership. In Oak Lawn I was looking for an Escape Hybrid. There were none on the lot and the dealer offered me a Focus or Fusion, not the cars I want. The salesman kept addressing me asking for "Larry" or calling me Mrs Wright after I told him I had no husband. I tell you this dealership is against women read more

If you don't want to be treated poorly by them and experience racism from them I suggest you don't go there at all these sales associates are so of the worse car sales man ever the management is even worse they treat you more as if you are a number than a customer they harass you and will call you multiple times and lie to you about their cars and try to run your credit even without giving you an okay or these are not the people who you should trust with your money or car needs read more

I came back for a key malfunction which i purchased here. According to the dealorship records I'm not in their system. Since i can't be found in the system for tge purchase they can replace them or help me. It's wierd though how they sold them to me in the first place with no problem. read more

Este lugar es una basura Worst place to buy your car !! I purchase a vehicle there not even 4 years with it, it needs a new engine, worst of all the oil services rotation and recalls etc. were done with them on time. Not to mention it came loaded with recalls. Came to speak to them to get some help fixing it, they denied any help plus I ended up paying for service disgnostic, very sad they could not even offer to wave this fee, and did ask for a refund for my 130.00 diagnostic service manager denied to refund... When I asked why my engine is damage so soon with only 35,333 miles, sales person said because you don't use your vehicle look you haven't put any miles, "what is he talking about" I drive to work every single day, this vehicle is a 2010 GMC TERRAIN PLEASE PAY CLOSE ATTENTION when you trade in a vehicle because they pay 0.00 for it, it happened to me and my trade in was in good running condition, recently found out this year, after revising my sales purchase receipt & warranty. Oh never bring in your vehicle for service with them after you don't have any warranty, they will make sure to make you beleive it is damaged and that it is costly to fixed it, to try to convince you to buy another one from them and they will sell you the one they want not the one you like. Never go for the price on the window, always negociate you can drop 5,000.00 out the door. Do not recomend this place totally bad customer service. Never sign anything before looking it over very detailed. Oh did you know they will always try to sell you EXTRA's because this will protect them from any demand, extra's such as electrical, rims etc. Don't get nerveous when you are infront of them, when that happens they know they have a red carpet sale, not customer sale !! No compren en este lugar, te lavan el cerebro y si llevss un carro para intercambiar no te dan nadita ami me paso despues de un precio acordado y de mutuo acuerdo pudieron 0.00 por mi trade in, son abusadores y explotadores en un dado caso lo vendo barato en la calle o hasta por llevar al yonke me dan minimo 100.00 Mucho ojo segun ellos un carro se hecha aperder por no meterle millas, y entonces quien me lleva y me trae a mi trabajo diariamente. Tomate un momentito y traduce este mensaje para que no caigas en sus trampas. Un vehiculo de 28,000.00 no es para que sea desechable y se le truene el motor tan pronto a tan solo 35,333 millas y año 2010. Que es eso, ni la mera fabrica te ampara con nada que mal servicio esta compania deberia desaparecer GM CHEBROLET. read more

Tried BBB but Hawk simply claimed the "as-is" paperwork. "as-is" does not cover sales promises! Video EVERYTHING about a potential car purchase so you have proof of all the PROMISES or you can try to get it in writing. I have texts but was still not good enough, the manager simply ignored the PROMISES. read more

I saw the bad reviews for the service department and I still decided to give this dealership a chance. Big mistake! I went in for an oil change and cabin air filter. Turns out I didn't need the filter. I get my car back and there are huge scuffs in the leather on the driver's seat. This is my first new car. I've been taking great care to keep it in the best shape the last few months and all that was ruined in a matter of hours just to get a simple service. I will not be returning for service or purchasing a vehicle from this dealership. Steer clear! read more

Hawk Chevrolet Bridgeview - Believe me it does not wipe off. I tried that over and over. This is complete disregard for another person's property! - Car Dealers Near Me - Bridgeview, Illinois

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Awesome place,but Mostly the salesperson Asbel he was super helpful and patient, very nice not like those salesperson that's on your gutts all the time. And bilingual we really recommend his service. read more

ehrlichman 6 minutes ago-Edit IV'E BEEN BUYING NEW CARS FOR OVER 30 YEARS AND THIS HAS GOT TO BE HANDS DOWN THE WORST EXPERIENCE IV'E EVER HAD! Don't walk, RUN as fast as you can from this dealership, management are all a bunch of liars and cheats. Made an internet appointment 10 DAYS ahead of planned visit traveling 3 hours away to look at a SPECIFIC vehicle. I must have gotten at least 6 emails confirming appointment but when I got there I was told vehicle was at another Hawk dealership 40 MILES AWAY! So I waited 1 1/2 hours for them to have someone drive the car over there only to have it arrive with stains on the leather seats and dirty carpeting along with stains on the leather dash. COME ON PEOPLE this is a Corvette with a sticker price over 72000! Now we get to the best part, the only reason I made the trip was because the advertised internet price was appealing with all the rebates they were offering, I qualified for all rebates but at closing was informed that the price would be 995.00 higher due to destination charge. So I sucked it up and agreed to price because I didn't want to travel all that way and not leave without the car, so once I get the car home I recheck their online ad only to find out the destination charge was already included in the internet sales price, so they DOUBLE CHARGED ME for the destination charge. When I brought it to their attention Robert the sales manager told me that's how they do it in Illinois, so now i'm refusing to give them certain documentation regarding a rebate I got until they reimburse me for the extra 995.00 they charged me. Then Forest the finance guy contacts me and proceeds to tell me the reason the price was higher because I didn't qualify for all the rebates! Management can't even get their stories straight on their BS. Now their threatening to hold back my paperwork and tax check I need to title the car in Wisconsin. This is my FOURTH corvette iv'e bought and will be my LAST from this dealership! HIGHLY UNETHICAL TREATMENT, apparently customer service along with repeat business isn't a priority with this dealership. read more

We saw a price on a truck on their website we liked. Wife even called to see if that was the price we'd get or if we needed to qualify for certain rebates or incentives. The lady on the phone, Clara, said no that's the price. So we drive the hour out there only to be shown a price $6000-$7000 more than what's listed online. We weren't even trying to get a lower price, just wanted what was advertised. Needless to say they lied to get us in the dealership and wasted 4 hours of time and wouldn't come anywhere close to the price they advertise. read more

Just like any common dealership they'll take your money fast but after that don't expect friendly customer service!

Brought my car in to get a repair done. Was told it be done in an hour to an hour and a half? I mentioned I would not pick up the car no later than two pm. It was not an excuse to place other vehicles ahead of mine. Two hours later I called to check on my vehicle since I hadn't heard from the service department. My first call was not answered. I got through on the second call only to be put on hold so long that the call transferred me to voice mail box. Went to the dealership and saw my vehicle parked outside. I go inside and was told the paperwork wasn't ready. So while waiting I was told the car hadn't even been serviced and that it was next. The confusing part was that the gentleman didn't even know my vehicle was still parked outside and doubted me when I told him that it was. I was upset now because I have to wait potentially another two hours. I dropped the car off at 9:30am and was told up 90 minutes and yet it's been 120mn and now being told another 120mn before its gonna be done. I was offered a ride home and when I refused it I was then offered a loaner vehicle. I was told several times how I mentioned I would pick it by 2:00pm (when I wanted to pick it no later than 2:00pm), so that tells me they had no plans to service my vehicle till it came close to 2:00pm. It felt like a complete waste of my time. I expected my vehicle ready by the time they told me. I didn't expect my car to be outside while other cars where being serviced before mine. read more

Salesman was rude and threatened us. Salesman Shadi Ahma went onto Facebook and literally threatened my life. Police were called and report was made. read more

I went in for a battery change. I had an appointment for a battery change. I told the guy when I arrived that I was in for a battery change. They changed my oil instead. The sticker on my car noted that my oil had been changed weeks ago. They changed my oil anyway. DO NOT RECOMMEND. read more

Bought a used car from them six weeks ago. It has a fault with the cooling system, that they said they would repair if I agreed to buy the car. They have had the car for over five weeks and still not repaired it, or even worked out what the cause of the problem is. Three times they have phoned me to say it was repaired, and three times I have drove it around the block then returned it because it was still not fixed. I will update this review when something happens with my car. Have had to give one star, but so far based on the service I have received that is overrating them. read more

BUYER BEWARE: saw a price listed online. When I got there to test drive and finalize details, the cost was $6,000 more than the online advertised price. This was far greater than the expected tax, title, and license fees. Do not trust this dealership with advertised pricing. I wasted half a day. Do not do the same. read more

It's sad to write this because my first car buying experience with Ace in 2016 was a good one. I had an appointment with Mr.Diaz to talk numbers on trading my car in. He took my information and had my car appraised. He came back with what it was worth, which I thought from my research it was worth a little more, I was incorrect. We began to talk numbers on the car I was interested in buying. He shows me the sheet on the sales price of the car. Was $4-5K more then what it was advertised on their website. Red flag..I stated the car is being sold for this on your site but I can get it for this price at another CHEVY dealership. His exact words were...I suggest you go there if you think you can do better. My response, Don't worry I will do just that, please give me my keys. He then stated, I'm not going to waste my time with you! I've purchased lots of cars in my life, never ever, have I been talked to and treated like I was yesterday. When I bought my car in 2016 from Ace I was happy with my experience and referred friends and family to the dealership. I will never purchase a car from Hawk Chevy again and will make sure to spread the word about my experience so that know one has to experience the rude and unprofessional behavior from Asbel Diaz! read more