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Webb Chevy Oak Lawn

2.3 (277 reviews)
Closed 7:00 am - 9:00 pm
Updated 2 weeks ago

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Chevrolet Trax 2024

I recently went to Webb Chevy hesitant on whether I should buy a new vehicle or not and thankfully I got to meet Barbara. She was super sweet and patient. She helped me out by answering all my questions, explained everything very thoroughly, and made my process on getting a vehicle a breeze. Right after that, I got to meet Nas, he's such a great guy with an amazing attitude. I didn't feel like I was forced to buy anything or felt like they were just trying to get me out of there once I bought my vehicle. I highly recommend people to give them a shot. You won't regret it. I promise!

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1 month ago

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Dana D.

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4 months ago

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11 days ago

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3 months ago

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Dana D.

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8 months ago

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9 months ago

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4 months ago

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10 months ago

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1 year ago

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2 years ago

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1 year ago

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9 months ago

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2 years ago

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7 months ago

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1 year ago

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5 months ago

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10 months ago

While my initial experience was poor they reached out to me and made a solid effort to rectify the situation.

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9 months ago

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1 year ago

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11 months ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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5 years ago

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2 years ago

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4 years ago

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4 years ago

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Page 1 of 7

Ask the Community - Webb Chevy Oak Lawn

Review Highlights - Webb Chevy Oak Lawn

I had a great experience with DQ (sales), Chris (sales manager) & CAR JOE (finance manager).

Mentioned in 3 reviews

Read more highlights

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CarMax

CarMax

(112 reviews)

The lack of integrity at this location is staggering. They essentially tried a 'bait-and-switch' on…read moreour financing. After receiving a 5.74% rate online, the local team (led by Sean Markham) spent hours trying to force a 12% rate, even with a massive $10,000 down payment.   They withheld information about the 'FedEx Option' for remote signing, claiming it didn't exist until they were shown the CarMax website as proof. Even after the mistake was caught, they were unprofessional and made my grandchild wait an extra 90 minutes as retaliation. If you value transparency and honest business practices, stay away from this store.

BEWARE of this CARMAX!!!! My daughter was buying her first car. We live in CT and she lives in…read moreChicago. Her experience should have been positive, as my family have bought multiple cars from CARMAX. She was preapproved with CarMax financing, with me as a so-signer. She test drove the car, told them about her financing and made a plan to return to purchase the car. She went on Saturday evening. She told them she had been preapproved for financing and had her $!0,000 down payment. Sales Manager Sean Markham then became involved and spent the next couple hours telling my daughter that she could not finance the car with me as a co-signer because I wasn't physically there. 2 hours. She continued to question why would they waste her time if the answer was no. Sean Markham's response was " well, we need to to better and this can be used as a learning experience." Sorry Sean, it is possible because once I got on the phone and told you the CARMAX has a policy called FEDEX Option. It is on their website. It is a CARMAX policy that if a co-signer is far away, they will fedex the forms to a local CARMAX for me to sign. Once I explained to Sean Markham that I know their policy he quickly made excuses and immediately went and called his manager for approval...just a minute before and for 2 hours, even with my daughter expressly asking for this, there was NO possible way to make this work. Amazingly, once the dad spoke up he changed his time. SEAN MARKHAM is a worthless piece of garbage who tried to take advantage of my daughter because he thought he could pad his bonus by making her pay 12% instead of 5%. DO NOT SHOP as this CARMAX until they address this bait and switch tactic. Late Saturday night, 3 male salesmen intimidating a young person to increase their money. ABSOLUTELY NOT OK! BIG TOUGH GUY Sean Markham changed his tune pretty quickly once he was caught being unethical!!! We have emailed CARMAX corporate and the local managers. We are also contacting the Illinois Attorney General for consumer protection and the Better Business Bureau. CARMAX management, I need to know what you will be doing to mitigate this situation and convince me, my family and friends to use CARMAX in the future?

Driven Auto Sales - www.drivenauto.net

Driven Auto Sales

(47 reviews)

For the East Dundee location:…read more The team at Driven Auto are generally personable and willing to help. We specifically came for a vehicle that they had listed on their website that was within our price range. Adam was kind (we felt no pressure) and went on a separate test drive with both me and my husband as we had our baby with us and weren't able to all go at the same time. The purchase process was fairly easy and we were happy to walk away with a new to us car that same day. After driving the vehicle home, we started to notice a grinding/clanking noise. It progressed and continue to get louder, so I called as I was concerned that it could be a significant safety issue. They got us in the following Monday and were able to determine that the front passenger side control arm needed to be replaced. We are grateful that they got us in quickly and replaced this free of charge. Unfortunately, there are a few issues that we are still having with the vehicle. The active noise cancelation system (ANC) has a microphone issue. Instead of reducing road noise, it is amplifying it when accelerating between 25-35 mph. My husband pointed this out when we brought the vehicle back for the control arm, but they were unable to fix that component. Also, during our test drive we noticed a noise that sounded similarly to an electronic deadbolt locking/unlocking (gear grind) when locking/unlocking the car. This was something my husband asked about but was told it was normal. Unfortunately, however it is not normal and it is actually a failing fuel lid actuator that we will need to replace as well. A few other issues have included tire sensor and display screen connectivity issues. I know what you are thinking... you bought a used car, expect issues. Yes, yes I know. This is just a warning for due diligence, as I'm not sure what type of service checks are done before these vehicles are listed. Lastly, the only other issue is the "I Owe, You Owe" contract. This was something we were asked to sign with the promise that the dealership would provide us a second key to our vehicle within 30 days. I made multiple requests regarding this, with the last 3 requests being within the last week of that 30 day contract. On the two occasions that I spoke with Max, who had also signed the "I Owe, You Owe" contract, he had told me he had been too busy over the last few weeks to call about a second key, but would get it taken care of. This is frustrating as I guarantee if we had "owed" something, and didn't follow up within 30 days, this dealership wouldn't have taken that lightly. Thank you for coming to my Ted Talk. Good luck with your used car buying search.

My experience may meet the definition of consumer fraud under Illinois law, and I am pursuing legal…read moreaction. They sold me a car with a known issue, misrepresented its condition-putting my safety at risk-and refused to replace the failed parts when the car broke down just a few thousand miles later. The full story: I bought a used Tesla here in October 2024. There was a steering alert on the dash--salesperson Ibrahim said he would fix it. After I got home (an hour away), the alert returned. Ibrahim told me the car was in great condition (which was materially false) and that the warning just needed to be reset. A few thousand miles later, the car became inoperable. Tesla confirmed the issue was due to worn suspension parts that existed when I bought the car and quoted me over $3,000 for repairs. The dealership marked the warranty disclosure as "N/A" and failed to note any defects, which I've since learned may violate Illinois law (815 ILCS 505/2L) because the car had under 100,000 miles. They refused to cover repairs--even if I used their own shop. Their service lead, Omar, quoted me over $1,300 to fix it. I've also since learned of multiple lawsuits pending against Driven Auto Sales across the U.S.

Volkswagen of Oak Lawn - Volkswagen of Oak Lawn    Showroom

Volkswagen of Oak Lawn

(134 reviews)

First , I was disappointed that it was no longer Haggerty owned. I had bought about 5 Passats . In…read moreAugust of 24, I was looking for a specific Taos ( panoramic sunroof, and silver) Bogdan was so helpful and found me my car and one I could afford. Yes I did have to put up a large down payment, but it really lowered my payments. Anyway , he was so sweet and it was a real pleasure buying a car from him !,,,,, I have had another great experience. JASON IN SERVICE !!!!!!!!!!! I broke my leg at work ,( I'm an RN) and I had a temporary handicap placard . I had throw it up on the dash, and it went into the Twilight Zone ! I couldn't get it out from where the windshield meets the dashboard and only saw the edge of it. Yes yes, for $10.00 and waiting 4 weeks (at which I would no longer need it). So I called several dealerships and they blew me off , THEN I WENT TO VW OF OAK LAWN AND HERO JASON, made a contraption with masking tape and got it out !!!!!!! In about 5 min . You might think , big fu--ing deal. But it was a big deal. I can't tell you how appreciative I was , for his effort and his ingenuity. KUDOS TO YOU JASON IN SERVICE !!!!!!!!!!!! THANK YOU ! ( yes I tipped him) !

I have had my truck for less than a year. I've been to the dealership a few times and as much as I…read morelove my truck, this will be my first and last VW purchase. My experience at the dealership has not been the best. Service will allow you pay for things covered by warranty if you let them. They give me a price without even checking the system. I ALWAYS have to advise what's covered. I've never had this experience with Nissan, Chevy and Mercedes. I'm so disappointed with the service I've received and it hasn't been a year. I'm dreading having this truck any longer. It may be best to trade it in now. Update: went to the dealership this morning and was told my tire was not repairable and had to be replaced. Only to get a second opinion and find out, the tire could be repaired. This dealership service dept are crooks! They just wanted me to replace my tire so they could repair and resale it. Also! My brand new tires are NOT new. The tire repair shop advised me there was a patch in the tire already. This is my first tire repair so where did the previous patch come from?

Webb Chevy Oak Lawn - car_dealers - Updated May 2026

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