Whether you're a pro at this or just beginning, Nicole is your partner. This is the 20th move in my life. I enjoy the adventure, but I certainly do not enjoy the physical move, the packing, researching pricing, bubble wrapping, taping, calling, picking up, delivering and sometimes stressing. Pasha, miracles of miracles, led me to Hawaiian Moving. They didn't use the name, they just referred me to Nicole. She immediately brings comfort and peace to the situation. I had a special request, a unique group of items needing shipped to the mainland. She did it all for me. She took the measurements, translated into cubic feet, size of boxes and recommended FedEx over herself in relation to cost. She's been in the business for 17 years and knows her stuff. It was either like having your own Administrative Assistant or your best friend helping you. read more

Hawaiian Moving - Movers Near Me - Canoga Park, California

Our family moved from Northern California to Hawaii & Nicole was with us every step of the way. she follows up on phone calls, doesn't make promises she can't keep & is pleasant to work with . We would highly recommend Hawaiian Moving Company. Absolutely no issues or disappointments, move went smoothly. read more

Hawaiian Moving - Arrival! Dropped off at our new home - Movers Near Me - Canoga Park, California

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Nicole was very customer oriented and really assisted my family and I moving from California to Guam. She was instrumental in arranging shipping containers. She will bend over backwards to get you moving from start to finish. Thank you Nicole for everything. Mel Balajadia read more

Just finished my move from Hawaii to loa Angeles Hawaiian moving help me with all the logistics Am very happy with the way it's was handled I will recommend Hawaiian moving read more

Thank you Nicole for making our family love sooooo easy!!! She shipped our 20' foot container from Las Vegas NV to Guam. All arranged within one hour and she walked me through it step by step, door to door, literally. Incredible service!!! read more

Hawaiian Moving - Container delivered in front of our residence in Guam. - Movers Near Me - Canoga Park, California

I worked with Nicole to move from Las Vegas back to my home state of Hawaii. She took a lot of the correspondence and logistical stress away so I could focus strictly on the move. We got a 40 foot matson container and shipped our three vehicles. Nicole kept me in the loop and updated me on the status and location of where the container and vehicles were during transit for the entire trip. I highly recommend this service and it was worth the price which I thought was reasonable and fair. read more

Hawaiian Moving - 40' Matson container. - Movers Near Me - Canoga Park, California

Moving is crazy challenging. I'm a planner and had been planning our move 9 months before our move date. I thought I'd have time to figure out and coordinate things but I didn't have time. I called Nicole based on reviews and within the hour we had quote and within a day we had booking numbers for our shipping container and two cars. Nicole has clearly done tons of these and saved me hours of time and headaches and major anxiety with figuring out how to ship cars, secure trucking companies, movers, etc. She took care of everything anf then walked us through every step at every moment. She is always available and will call Matson directly to interface. She knows everyone on the phone there so she knows who to talk to and key words to communicate and get stuff done efficiently. Bottom line, as prepared as you might be, moving is stressful, and moving to Hawaii is especially stressful because of the shipping. Working with Nicole was so worth it and I highly recommend her! read more

Just can't say enough about their company and personnel. Nicole is point of contact n she is very knowledgeable, professional n dependable with her job. She makes sure all the areas of moving- short or long distance are covered. Her follow up is amazing- which she does from afar. I cried for days after getting "Scammed by THREE BROTHERS MOVING" out of Maitland, Florida who took my money n never showed up twice. I was told I would get refunded and have seen nothing. People in their company block my calls n hang up on me. Nicole is an "Earth Angel" and goes beyond her normal duties to make sure one's move goes as planned. I would refer her to all and use her again myself. I won't go to anyone else n give her and company read more

Hawaiian Moving - Great parking spot - Movers Near Me - Canoga Park, California

I can't say enough how much I appreciate Nicole from Hawaiian Moving. Nicole kept me informed every step of the way on my move from Maui, Hawaii to Florida! The price of the move and 20' container I needed was exceptional compared to other prices. Nicole arranged for transportation to Florida after the container was shipped by ocean vessel. The container arrived by truck exactly when she said it would. I couldn't believe how smooth everything went with NO HANGUPS! Like I said Nicole kept on top of it every step of the way and kept me informed by email text and phone calls! The customer service was top of the line service! Thank you so very much Nicole. read more

Everyone knows that moving is a very stressful process. Nicole, did her very best to eliminate a certain amount of stress we experienced. Using a combination of carriers (Matson,Conen's) we had a successful transition from Southern California to Hilo side of Big Island. There are a myriad of possibilities and variables that present themselves from logistics to poor weather! We opted to purchase our own container separately allowing us ample time to load it. the container was ready to ship from our location to the port. Our shipment arrived 10 days prior to us! Unfortunately the weather turn against. Nicole arranged to "store" our container in a location that would allow us to access it. What a blessing that was! This container carried a personal vehicle inside which we used ferrying some belongings until the time was right to deliver the container to our property. Nicole was there every step of the way, kudos to her. We shopped around and decided the money we were investing in this move...dictated the use of Hawaiian Movers Inc. After you spend the time researching, we think you'll agree , Johnny read more

I used This company to ship my 2010 Prius is August! They made it sooo easy to ship my car! Nicole and the girls in the office are very knowledgable and open to answer any concerns/questions I had. Once my car arrived to Oahu I received Two phone calls and three emails notifying me that my car was ready for pick up at the port! My car arrived in less than 12 days! Car was in perfect condition! I shopped around and they have the best price . I'm so happy with them that I'm shipping my car back to the mainland(California) through them next week! The price they quoted me never changed, I don't see why anyone would pay after a price change ? Kinda fishy! :-) anywho, if you want to know more about my experience , message me! Thank you hawaiian moving!! read more

Hawaiian Moving - My car arrived!! - Movers Near Me - Canoga Park, California

I recently booked with Hawaiian Moving to help on my move and honestly by far they were amazing. Nicole helped me with everything, great communication on updates as well explained everything clearly. The process was fast and on point. The door to door service is what I loved the most. It was so helpful and made moving so easy. read more

Had Hawaiian moving, move my vehicle from California to Honolulu and they did a great job. There were hiccups with Matson, but Nicole did her best to help me. Will def use them again in the future. Nick read more

Nicole is the best! Don't go anywhere else if you're moving to/from the islands. You get top notch customer service here...bottom line! They made setting up the move so easy and managed our expectations perfectly. She had all the answers to our questions and guided us through the whole process. That relieved a lot of stress! The car's condition during the move was a huge concern. Not only did it arrive in perfect condition but, it got to the mainland in a timely manner and at a reasonable price. The most important thing was honesty. We were actually guided by Nicole on the most cost efficient way to do the move. Why would you go anywhere else?! read more

My experience with Hawaiian Moving was awesome up until the point when our stuff was to be delivered. My car arrived in excellent condition. My boxes however were all severely damaged, crushed/broken. The drivers unloading our stuff here in Hawaii were not the best, they dropped several boxes in front of us, and when I inquired about possible damages, the driver basically said the 'fine print' states that the company is not liable for any damages IF they didn't pack the boxes. I can say that yes we packed all of our belongings, however the boxes were new and were not in the condition I received them. It also bothered me that the final payment HAD to be in cash, they would not accept a cashiers check and the driver hand wrote a very sloppy and illegible payment receipt along with several grammatical errors. The handwriting was so sloppy that it appeared to show I had missing boxes... Their quotes and rates were better than other quotes received, however I think they should evaluate the movers they have working on the islands. The mover that picked up our belongings was awesome and courteous, much was left to be desired about the men delivering. And yes I am an actual customer, with paperwork and pictures as proof. I am not a competitor. I am a customer with damaged boxes, broken and irreplaceable items, who entrusted you with our belongings and was left with a mess. read more

Well I have nothing to say but good things about Hawaiian Moving. Nicole was my contact over there and she lead me thru the hole move and made me feel comfortable with everything. It was the exact price I was quoted and my car arrived 3 days early, in perfect shape. I even encountered a small hiccup with the pick-up facility and with one call to Nicole the problem was solved immediately. Not I mention I have a month of registration and a free car wash that I didn't even know was coming to me :) If I move back to the mainland at some point or decide to ship anything else out here I will 100% be using Hawaiian for all my shipping. read more

Hawaiian Moving - Movers Near Me - Canoga Park, California

I have evidence of you want to call me or message me directly I can provide you with quite a bit of information. Ask Nicole she knows me very well. read more

I've shipped my car with Hawaiian Moving before when I came to Hawaii and will be shipping with them when I move back to the mainland next month. Nicole is super helpful and explains the whole process with patience. I will always recommend them to any of my friends moving. read more

My shipment arrived and the single most expensive piece of it is missing: an original artwork painting. I paid thousands of dollars to move my household belongings from Hawaii to Arizona and this company "lost" my painting. When I reported the missing painting I was outsourced to a third party company to "file a claim" with no hope of my painting being recovered. I was also told by employee Nicole to drive to Long Beach, California all the way from Arizona to pick up my car at Matson on a day that Matson was closed! I had to pay hundreds of dollars to stay in California an extra day due to her error. She claimed she would do something in efforts to reimburse me for her mistake, but that was weeks ago and nothing ever came of it. She has ignored my emails for weeks. I wish I could give zero stars, this entire experience has been absolutely awful. read more

These ladies were amazing. I shipped my 4Runner from Oakland to Maui and it went SEAMLESSLY! The rate was cheaper than shipping directly with Matson and it was so easy to drop off and pick up. I was afraid of "what could go wrong?!?!" scenarios, but it went better than I ever imagined. Mahalo nui loa! Eric D read more

While I'm glad the few of you who posted the wonderful comments about Hawaiian Moving Co based out of CA, I on the other hand had a horrible experience!!!! After contacting the company based on BBB rating, I was transferred to Nicole. Anytime I had questions via phone or email, Nicole answered promptly and even reassured me that the entire process from beginning to end will be ok since I was moving from NJ to HI and that these were professional movers. So a week before my move, I received my finale quote of $4400.00 with 50% payment at pickup, which doesn't sound bad, right? Yeah, the experience leading up to the move was great! However, the nightmare started the day of the move. The moving truck came 3 hrs late with just the driver. Shortly after, a young man walks up to assist with the move! After questioning the driver and kid, I found out the driver didn't work for Hawaiian Movers instead he was from Vegas and was contracted and the young man lived a few towns over from me. Now it's after 3 pm and the "3" of us are moving furniture and boxes out the front door to get the process going. The driver then jumps onto the truck to begin stacking the first row of regular & fragile marked boxes from floor to ceiling. While that row is completed, he turns his back and heads towards the opening of the loading area of the truck where we were standing and suddenly boxes came CRASHING down! Immediately I asked to get on the truck, which is against the policy, and was horrified to see my boxes on the ground. Driver insisted that nothing was broken, but I know that wasn't the case! Now I contact Nicole and she refers me to Carlos the dispatcher who didn't answer my call or RETURN the call either! As the evening went on and all the boxes were loaded into the truck, the two guys then started to load the furniture. During that process, I learned that they didn't have the rolls of shrink wrap for the furniture so instead my couches, furniture along with my white mattresses and boxsprings were ALL wrapped in the DIRTY blankets! I called Carlos AGAIN in which he finally answered and told me that he would have it rewrapped once the truck reached Long Beach, CA before it heads out on a Matson container to Honolulu. Once the job was completed at 9:45 pm, I was told that my quote is $8510.00 with 50% payment to the driver. I called Nicole and she told me that it exceeded the cubic feet that she quoted and the driver, @ 9:45 pm, can unload "some things" till it reached the $4400.00 she originally quoted! At this point, she was NOT accommodating and I had no option but accept the delivery charge. During the moving process, I'd placed a medium size tin can of coins on my lower step in the foyer to be taken to the bank the following day. When I finally came around to taking it, the tin can was GONE from my step!!!!!! I called Nicole and apparently she was not at her desk so I asked the young lady who answered my call to have Nicole return my call A..S.A.P., instead I get an email from her to explain in writing all that took place. Once she received and reviewed my email, she was kind enough to reply with a ridiculous, "Thank you, will you be shipping your car with us"? REALLY????? Nicole never apologized for the chain of events along with the unprofessional two men crew, in which I had to help with the move otherwise it would've lasted well into midnight! Also, once my furniture arrived I never received a follow up call from the company to see how the LONG distance move went.... read more

When I was moving to Hawaii I called several companies and this one seemed great since they could do my car and household goods. The car came to Hawaii without a problem -in only 2 weeks. I have had issues getting my household goods but Nicole has been a real champ trying to get things resolved. I cannot give 5 stars since I had problems with Carlos in Los Angeles but as long as you have Nicole as an ally you will be satisfied read more

Great service at discount rate! Some minor bumps but minor! Service was fast and easily responsive.

Do not use this moving company!!! I have been trying for three years to receive any payment from them for the items that went "missing" during the move and the extreme damage to the remaining items. Interestingly, my flat screen TV and computer were stolen during the move with this company. Also ended up with a broken futon, broken lamps, torn couch, bookcases, etc. Every time I call the company, they state no one is in the office, despite my attempting calls at various hours on various days. They send me to leave a voicemail on a full voicemail machine. Absolutely horrible company! Stolen, damaged items and no hope of even the minimal reimbursement required. Avoid!!!!!!! read more

Hawaiian movers is a total rip off. Nicole will lie and lie and lie to you. She will tell you that you are getting your own container when if fact you will be consolidated with others. She will promise a pick up date which will not be honored. Then David the french guy will call you to extort more money saying you shipment of over the contracted size. Then when if and when you finally get your shipment, the local delivery service will demand a cash payment because they will claim that Hawaiian movers did not pay them. This is a trap once they have your stuff, you are stuck. DO NOT USE THEM ..... WARNING read more

If it was possible I would rate this company way more than 5 stars. I've never received such great customer service anywhere. Hawaiian Moving by far has proved to me that customers can be fully satisfied. We have requested moving services from Hawaiian Moving many many times, I am talking years. Yes, moving once is difficult enough, specially in my case where we are talking about commercial goods shipping back and forth, but I can definitely forget about the stress when I know I have Hawaiian Moving that will be taking care of me. It's a good feeling when you already know who you will be working with and not worry about the "what ifs." I can always count on Hawaiian Moving when it comes to having my shipments transported. Not only have I trusted Hawaiian Moving with commercial equipment but I have reference plenty of professional personnel to Hawaiian Moving and have had only good feedback. I strongly, highly, and most definitely suggest this company to anyone out there that is looking to relocate or transport shipments. Hawaiian Moving is currently working on a shipment I just requested to have done which is already known that it will always run through smoothly. Thank you Hawaiian Moving for being one-of-a-kind. Best rates as-well! read more

Nicole is the best! She always answers my questions and helped with household goods and shipping two cars from Honolulu to San Diego.

Nicole is the best!!!! Great follow through, efficient, and made all the planning very easy in shipping two of our cars. If we were to ever move again, we will definitely go through her Nicole!!! read more

I can't say enough good things about Hawaiian Moving! They have reasonable prices, they got my car from Long Beach to Honolulu in perfect condition, they kept me updated at all times and most of all they gave me that personal touch! Nicole is amazing! She is professional, yet full of practical information that she gives in her sweet down-to-earth manner. Thanks so much Nicole for everything!! read more

Moving to Hawaii from the mainland is no easy task but Nicole from Hawaiian Moving sure made it a lot smoother. Needless to say, I had a great experience with Hawaiian Moving when shipping my car. They were extremely helpful in answering all my questions and educating me on the process from start to finish. They were very easy to get a hold of and felt Nicole was looking out for us. Additionally their rates are very competitive, which is how I first discovered them. They price match and even beat the rates of all the other providers I researched. They use Matson for shipping the car at negotiated rates, which in turn means better rates for their customers. I actually got a much better deal through Hawaiian Moving verses if I just booked directly through Matson. I highly recommend them, and will use them for any future shipping needs! read more

Worst moving experience ever! They picked up my household goods on May 5 from Hilo, HI. I received my household goods in Sonoma County, CA on May 17, a whopping 2 1/2 months later! They kept promising delivery 'soon' but could never tell me where my shipment was. When they finally delivered my household goods, they claimed that I owed them another $1250 for two cars I had shipped previously and paid for and received over a month ago. They threatened to put my household goods in storage and charge me for that too unless I paid their extortion fee. No one would help and there was never any manager or supervisor I could talk to. I finally had to look them up on the Better business Bureau site to find out they are owned by Eden Relocation. Do not use this company! read more

Wow I don't even know where to begin. Let me just start off by saying before I chose any moving company I knew I had to do my research. I called and called many different companies and each one had me calling other people and it was just all a mess. The only moving company that handles everything from start to finish is HAWAIIAN MOVING. From the second I spoke to Nicole I knew I was going to be taken care of. I was moving from Honolulu, Hawaii to Los Angeles, California and I was afraid because I had so many things to move. I did not want to deal with broken or misplaced items and that was my main concern. I spoke about this to Nicole (very knowledgable) about my concern and she reassured me that everything would go smoothly. Of course with any big move you do risk the chance of getting something damaged, but usually it shouldn't happen. Anyways, I was moving two bedrooms, a living room, many household goods, and my two cars. They were a Ford Focus and my husband's big Dodge Ram. I let go a few weeks before my move in order to have them waiting for me at the Long Beach port. They were there safe and sound waiting for us to arrive. :) Their rates are also amazing!! Very cheap and reasonable with the things being moved. Nicole took all my information and handled everything without having me get too involved with other people. I am so glad to have gone with Hawaiian Moving and I'm 100% sure I will use them again!!! Thank you Hawaiian Moving!! read more

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I find it interesting how they think that sales service is outstanding and then the dispatch is a bunch of disrespectful, lying, jerks trying to take you or every cent you have and avoid a deal that was made. Stay away from this company, the surface might seem all fine and dandy but when it comes to something that they think they can bypass in the original agreement. They will screw you over and act like you should enjoy it. They will do anything to squeeze more money out of you and put more money into their pocket. Even when you were upfront with them in the first place, dispatch will act like they didnt receive the information and tell you they don't need your business in the first place. They can refuse anyone and they don't have to stick to the agreed contract. Nicole is sales is the only reason I called this company back. Christy is just as bad as the dispatch. All this from the Military Wife this is how they treat their military. Shame on them, just another group of sleaze bags. STAY FAR FAR AWAY FROM HAWAIIAN VAN LINES .. AKA HAWAIIAN MOVING .. Same Company working under a DBA. read more

I have picked this company from the previous reviews to move from San Jose, CA to Maui, HI. I have emailed and talked to Nicole regarding bad experience I have with them. All I got was sweet talk and promises. As I have mentioned to her, I have to give her a chance to fix this problems. So as not to give her negative reviews and have her company improve. Like they over charge me $120 and has demanded that I pay the balance only in cash to the local people here in Maui. They moved without any planning. A guy who flew from Oahu has no tools to assemble my furnitures except for a knife, he said he sneaked in the airport to unpack my boxes and stuff. He has 2 other guys from Maui helping him. They made 2 trips with their smaller truck to deliver my stuff. Cause damages to my Osim massage chair which cost me $4,000.00 tried to squeezed it upstairs and the bedrooms, in the process damaging my walls and stairs. They could have measured and realize it is not possible to bring it upstairs. We have to just leave it downstairs in the living room. They have also cause multiple scratches on my Ethan Allen furnitures (Dining table, center tables, Bedroom sets) and Breuners entertainment center. I have lost some of my boxes. They did not complete the check list and was in a hurry to deliver, unpack and leave. Prior to moving, Nicole has made me get someone from other company to come over to my house in California to make an estimate and then she gave me $2,000 less than that guy over the phone. Which was very tricky since when they come over they have charge me about the same as the previous company. There truck came even unmarked. Which made me uneasy. I'm writing this review to warn other consumers on this company. This is an honest and sincere review. I have made every effort to contact them to help them as well. They are very disorganize and unprofessional. Please, protect yourself from them and don't make the same mistake I did. Hope this review will be useful. Moving should not be a bad experience like what I've been through. Mary Ann read more

I'm so happy I decided to hire Hawaiian Moving. Originally I was set to ship my car with another company but their customer service was extremely awful and they lost my business. They failed to return my emails and phone calls so I knew I had to find another company. And the one time I did get a hold of them they were rude and disrespectful. Another downside was their high quote. After I found Hawaiian Moving all of my problems disappeared. The staff at Hawaiian Moving are extremely professional and helpful. They answered all my questions and the booking was painless. If you want a 5 star treatment then book with Hawaiian Moving. One of the girls I spoke to was a complete joy to deal with. I wish I remembered her name so I could acknowledge her in this review. After I told her about the horrible experience I had gone through with the other company she immediately made me feel at peace and knew I was in a stressful situation trying to find an efficient and affordable moving company. I thought because my request was last minute they might not be able to accommodate my requests but they did... in fact they surpassed my expectation and went above and beyond. She explained the process step by step. She took her time to give me all the details and answered a million of my questions. And not once did she act like she was annoyed, all in the contrary she made me feel at ease. They are easy to reach. They always returned my emails promptly and when I left a voice mail my call was returned within minutes. My car was shipped in perfect condition and at the time I had specified. If I could give this company 10 stars I would. Especially their customer service! Best Ever! read more

This organization does not fulfill it's contracts or abilities. We signed a contract and were told 4-4 6 weeks for our belongings to get from Vacaville, CA to our new home in Waikaloa, HI. it has now been 8 weeks and we have been told "your belongings are on the ship at sea". This place SUCKS and I will make sure no one I know ever uses this company. read more

Hawaiian Moving Inc is the best. I started looking for companies to move our three bedroom home to Hawaii six month before our move date. Needless to say this gave me plenty of time to do my research. I narrowed it down to three companies to get bids from. One was Hawaiian Movers Inc, one was a name that is very similar and makes it confusing and the third company never called me back to do an on site bid. They wanted me to figure out the weight and cube, what......??. Hawaiian Moving Inc won the job, mostly based on the helpfulness of Nicole and how she explained how it was all going to work to me. On moving day the 40 foot Madson Container pulled up to our house in Laguna Niguel CA. These guys were neat, clean and in uniform, we were all impressed! We had a sea of boxes that we had packed and they proceeded to wrap each piece of furniture as if it was there own. I'm sorry I don't remember all their names but the guy in the container building this jig saw puzzle was amazing! He filled every little nook and cranny with something, creating a huge solid wall. We treated the guys to a Pizza lunch and they were all smart and interesting people. We cried when the trailer pulled away, we were really doing it! Moving to Hawaii! Three weeks later, as promised, the container was pulling into our driveway in Keaau, HI, outside of Hilo. A very talented driver backed this monster up our long curving gravel driveway and parked it perfectly close to the front door. Three kind and proficient men led by Carlos were their to unload. I showed them how ever room was marked with a different color tape and that the boxes would have the same color tape for each room. They soon had a system for unloading. Not a single broken item! I have broken more stuff moving in the same neighborhood. Grandma's China was perfect! Thank you Nicole and all at Hawaiian Movers Inc. read more

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As I come to the point of needing to find another moving company for our impending move, I made a point to confirm the company we used for our move to Hawaii and make sure not to sure them again. This company was awful to work with from the beginning. After our things finally got picked up and moved onto the shipping container in California, it sat for 2 extra weeks in the port! Never were we told this would be a possibility, so we ended up in Hawaii for close to a month with only our suitcases. Not only that, but the customer service was horrendous! In trying to figure out why our things weren't not being shipped in the timeline we were quoted, I was hung up on multiple times and yelled at repeatedly. When our things finally arrived, most of the boxes were wet from sitting for all that extra time in the container. Books, dishes and bedding all molded. Do yourself a favor and find a reputable company to help with your move to Hawaii. read more

Hawaiian moving was great. Total 38 boxes, 4 chests, 2 flat screen TV, etc etc all arrived on time and safely!Now we arecwaiting for a suv that shud be arriving at port here in Honolulu tomorrow! I am confident I will be recieving a call tomorrow for the arrival notice! Hawaiian moving was reliable and affordable! Highly recommend! read more

Two boxes were lost from our shipment. I was told one box was found and then told , No they haven't found either one. We are still owed a refund on our $100 deposit. That was not subtracted from our final fee. After receiving a written quote from you that my price would be $2,100.00 for 175 Cu Ft, on the day of the pick up I am informed that it is going to cost me $2,300.00!!! I am told by Carlos that the reason for this is all the goods will be put on skids and wrapped and because each skid holds 100 cu ft, I would need to pay for two skids. So do I have to pay for space I didn't use? I am informed of this as they are loading the truck. I must vacate the house at that time and I fly out the next morning so what are my options? When I booked your services you told me the reason the fees were less than other companies was because you did all the work in house. Meaning that it was your people who handled our goods from door to door. When I received the boxes, they were delivered by Igor who said he knew nothing of your company nor where my boxes came. Indeed he worked for another shipping company completely. Not only were there two boxes missing but the boxes that did arrive were spread all over the truck laying upside down, sideways, anyway you could think of. I have pictures and will forward them to you. So far we have three picture frames with broken glass. And finally, after calling on 10 separate days and being promised a call back, "in an hour", I still have not heard from anyone. I must say I am disappointed in the service and certainly would not recommend you to anyone. read more