Five stars for customer service. The guys were very friendly and knowledgeable about their…read moreproducts. Communication during my re-power process was impeccable. Purchased a Honda 150. I would highly recommend these guys. Oh by the way, they return phone calls unlike their competitors in Kona.

Needed a pump. They didn't have the exact match but had similar ones. And could have ordered the…read moreone I needed. Wound up not getting anything from them but the guy working was very helpful and pleasant. Knowledgeable and great customer service. Definitely going to them first if I need related parts.

Gent from this company was in O Reilley's auto supply shop along with myself and a few other…read morecustomers waiting in line, along with a tourist couple whose rental car wouldn't unlock because of the key fob dying. While we were waiting in line he googled the problem, worked out what needed to be done, recommended the type of battery they needed and sorted their problem out and got them on their way to enjoying their vacation again. Fantastic aloha shown! Thank you CPM for being part of our friendly community. If I ever own a boat I will be coming to you first for your friendly service.

Their website is non-operational. Too bad because if they had what I needed I would have driven…read moreacross the island to buy it.

At their sister location, we had them scheduled to pick up our boat at a boat ramp in Hawaii Kai…read more They didn't show. And they didn't let me know they weren't going to show. Called them. Got excuses. Set a new time. They said the driver would call me about 10 minutes out to let me know they were close. That didn't happen. In addition to servicing the motor, I had them clean the bottom of my boat. They charged me more to clean my 15' boat than I pay to have my 74' boat bottom cleaned in San Diego. They don't care about service. Just want their money.

I would not buy a single product from this place. The products are old and have been sitting on the…read moreshelves for years. The prices are ridiculous there is a minimum 40 percent markup on everything. There is no protection of customer information there were sheets of paper everywhere with customer name, addresses, phone numbers, and credit card information. If you want your identity stolen then shop here. On top of that the sales person has a bad attitude and never returns calls. On top of it all you have a greedy owner who is not from here that is just trying to soak you for every penny. If you want overpriced and incompetent then please by all means shop here. Otherwise do yourself a favor shop somewhere else lots of places on Oahu will ship here to Maui and you will probably save yourself some money. I would highly recommend NOT shopping here. Don't say you were not warned. Good luck if you do.

Everything went perfect. A hard customer to handled and Rick did a terrific job. He was a Japanese…read morebillionaire and Rick made him feel really good and liked his personality, no one else has

Ryan went out of his way, above and beyond to help me out with paperwork from a previous sale. I…read morewas having a difficult time registering a trailer and I gave Ryan a call and he remembered a previous boat sale and all parties involved. He happily assisted me with the paper trail so that I could legalize my trailer and boat. Ryan, whom I've only met over the phone was excellent, a very energetic and knowledgeable salesman with a great personality. Definitely 5 star service. Give him a shout. Ryan Stevenson at pacificboatsales.com

So, if you want to experience dolphins while you are in Hawaii, please avoid the bid, overcrowded…read moreboats that the sales people will try to hook you up with. We rented an underwater camera and set out with three other people for a trip I will never forget. There is a max of six people per trip so you never feel crowded in the water. We were able to make several dives with the dolphins and we were also able to see manta rays and some pretty incredible reefs.

Dolphin Essence is an amazing service that allows you to swim with dolphins near Kailua-Kona on the…read moreBig Island of HI Part of what was great about this company is that they will only take a small group of 6 people or less. The other tours we saw often had 20+ people. Not only did groups of those sizes seem to scare away the dolphins, but it seemed to take a long time for everyone to get into and out of the boat. Our group had several opportunities for 4+ swims spanning over 3 hours. We swam until we were pleasantly tired :-) During all of the swims we were in direct proximity to the dolphins who would often come quite close, in a very friendly manner. John gave us great instruction how to swim with the dolphins. He also gave each individual suggestions of where to go, etc. Over all, it was beautiful to watch groups of 10+ dolphins at a time swim in sync underwater (snorkel masks). Their grace and beauty was incredible! Thank you John, for the experience of a lifetime!

I can't say enough good things about Kona Diving Company. We have dove with them on three separate…read moretrips to the Big Island and absolutely love them. We've done morning dives, the manta dive, as well as the twilight and night dive and every experience has been incredible. The staff is fantastic and always takes such great care of us. I would recommend this shop to both new divers and seasoned divers alike. We've met some really amazing people through these trips and every outing has been organized, safe, and genuinely fun. The boat is spacious, they provide snacks and drinks during the surface interval, and they handle all of your gear setup which makes everything so easy and stress free. The team is super knowledgeable and does a great job grouping divers based on experience level so everyone has a good time. I'd also love to give a big shout out to Daniel and Cody who are always a blast and so much fun to dive with. Maxine is an awesome boat captain and Ashley was incredible dive master as well. She led our manta dive a year ago, gave such a great pre dive presentation, and was super thoughtful and fun to dive with on two separate occasions. Honestly, because of this dive shop we keep coming back to the Big Island and continue rebooking with them every trip. Highly recommend and I wouldn't look anywhere else for diving in Kona!

Kona was highly recommended to us for the Manta Night Dive. I'm so glad we went with them. We…read morewent mid-September. We were cautiously told afternoon dive might not be that interesting, but I was glad to go to familiarize myself with area. And we were lucky, we saw 3-4 Mantas, a shark and lots of small life as well. Our dive master took care to point out interesting things to our group. Regarding night dive- WOW!!!!! Maybe coolest dive or sit I've been on. There were over 20 Mantas all around us. You dive heavy to bottom and just watch the show for 40 minutes. Again, we were lucky. No one can guarantee appearance or number of visitors - but in our case it was spectacular. One in our party didn't dive, but did surface snorkel. She was equally enthralled and I loved the care she received. A dive master/guide was with her the whole time. The boat is in good shape, hot chocolate & snacks were available while waiting. Communication was clear. We found the company to be awesome. We were running late, but called and they were very accommodating. You need to stop by shop first for gear and that can be done during day. My husband and I will use them again and are hoping to come back with our family.

Huge shoutout to Maui Diving Scuba and Snorkel for going above and beyond!…read more I forgot my PADI dive card at home and have a dive scheduled tomorrow, so I was scrambling trying to pull up my e-card in the app and on the website with no luck. After getting nowhere, I reached out to Maui Diving scuba Shop--and I'm really glad I did. Sam jumped in to help right away. He took the time to track down my certification, worked through the system issues, and even called me back personally to let me know he found it. That level of service is rare these days. Seriously appreciate the extra effort--Sam and the team saved my dive. Highly recommend Maui Diving scuba if you're looking for people who genuinely care and go the extra mile!

Needed a mask and a few snorkels. Kevin was phenomenal helping us with everything we needed and…read moreanswered our questions.