Always love the help from the men at this shop! They explain everything and are able to get my…read morevehicles in as soon as possible. Even if it's just to check the air in my tires! Thank you! I always recommend them!!

Be very wary of the company. After having my truck for week, the made excuse after excuse. Never…read moredoing anything. One excuse was their equipment would not hook Up to my 0B11. After towing it home, I watched a few auto repair videos in YouTube and with my el cheapo OB11 reader. I was able to reset the ECM and the BCM to factory settings, on my own. I have zero automotive training. It runs great now. Then they tried to charge me. I asked then to show me the work I was being charged for. The owner quicker withdrew the bill claiming computer glitchoklkkl! It is also far from being accessible to those with different abilities.

They are very nice but very busy. Sometimes takes a while to get an appointment. Appreciate that…read morethey are here in Waimea.

Sorry but my review of your company stands. Last tires I bought were not even rated correctly for…read moremy vehicle. The service Sucked, And people who did not have an appointment were taken care of before me. I think you should review your services, hold your employees accountable. Remind them not to Lie about timelines, and stop overcharging for services, and tire prices. I know when I am being ripped off.

Dan is fantastic! It's so rare to get a mechanic who both cares about cars and about customers, and…read moreDan and his crew are exactly that combination. Would recommend speedy motors to anyone!

Dan has been my go to guy for all of my cars for 15 years! He has always been honest,…read moreknowledgeable, and taking the best care of me and my cars. I can't recommend him highly enough

Never made any progress getting a refund, discussing the problem or getting better service. This…read moreshop thinks they've got the last word, the customer doesn't come first here. Hopefully they don't put anyone else in danger. You need to be able to trust your doctors and your mechanics.

I brought my car in for an axel replacement. First he lost the button that made my seat move…read moreforward and back, never cared to do anything about it. I let it go, then within 6 weeks the axel fell out from beneath the car while I was driving it. Looked underneath and 2 bolts were completely missing on that side (they don't unscrew themselves). Kenya seemed like a nice guy, but spread him self thin with too many jobs and he was clearly overwhelmed and probably just made a stupid mistake and forgot to put them in. I understand people make mistakes, but he completely glossed over the issue, strung me along for weeks, never took accountability, or acknowledged the fact that I could have been killed, lied to me and the manager at Napa, left me to pay for all the damages out of my own pocket and ignored my calls. Then when I got upset after dealing with all of this, he treated me like I was being out of line for being upset that I was out of work for 3 weeks and my car cost me thousands of dollars (still not all dealt with), always citing how I was inconveniencing his family by simply attempting to actually address the issue with him. Finally, his wife or girlfriend got involved saying she'd taken over the business, she refunded me MONTHS later for the labor on the axel but didn't bother to acknowledge anything else, and continued to gaslight me for being upset about what I had to deal with. The left side of my vehicle dropped to the ground so the wheel was ripped off and side fender crushed, along with my brake line and of course had to put in a whole new axel. For obvious reasons, I would never trust these people again and definitely would not recommend them.

From the owner: Preventive maintenance, brakes, fluid exchanges, detailing.read more

Quality and convenience, quick and to the point with honest assessments…read more Much mahalos guys

If I could leave zero stars, I would. Jake shows up with a story about how his tools were stolen,…read morebut he can borrow a set. I'm in a bind and I need new lug studs on my Toyota Truck, or I can't go anywhere. He seemed to know what he was talking about, so I gave him a hundred dollars for parts, and he hasn't texted or called me back since. That was 24 hours ago. His girlfriend in the passenger seat looked like she was abused or a junkie, and sat hugging her knees and staring straight ahead. I was in a bind and I was trusting and careless. Don't make the same mistake. This man is a criminal.

Tow Guys is the most Reliable Tow & Auto Company on the Big island! They have helped me when i was…read morein a car accident, when ive been stuck on the side of the road and when i needed to get my car legal after shipping it back home. They are so kind and have great customer service no matter who shows up on the scene. Mahalo Keoki, Preston & the rest of the team for all the Aloha!

We've had to have our car and truck towed five times in as many weeks. Every time the drivers were…read morevery efficient and and extremely polite When you call, they are always helpful.