Always love the help from the men at this shop! They explain everything and are able to get my vehicles in as soon as possible. Even if it's just to check the air in my tires! Thank you! I always recommend them!! read more

Be very wary of the company. After having my truck for week, the made excuse after excuse. Never doing anything. One excuse was their equipment would not hook Up to my 0B11. After towing it home, I watched a few auto repair videos in YouTube and with my el cheapo OB11 reader. I was able to reset the ECM and the BCM to factory settings, on my own. I have zero automotive training. It runs great now. Then they tried to charge me. I asked then to show me the work I was being charged for. The owner quicker withdrew the bill claiming computer glitchoklkkl! It is also far from being accessible to those with different abilities. read more

I was told to leave my car for 2 to 3 hours so they could work on it I spent that time walking around town. After two hours, I called to see how things were going and they told me there was nothing to report, but they were in the midst of working on the car. I returned 3 1/2 hours after dropping the car off only to find it in the same spot where I left it because they had not even looked at it ! The young man asked me if I wanted to reschedule with no apology and I laughed and said I will never do business with them again. read more

Jeremy and the boys from Gear Head Salon are on point! From the very start to the end all aloha over there! Got my bike safety checked and road ready. Also helped me with some things for my yota! all around good people, highly recommend these guys! read more

Horrible! Bunch of If you wanna get ripped off for the wrong diagnose come to this shop! Was told my car had all these problems, my car has been there for weeks! Still no answers! Finally was told it was a transmission problem etc. sold my car for cheap and what do you know, I see my car everyday on the road. After me buying a brand new car! F this place luckily I had to tell my son not to show up and regulate read more

They fixed our windshield wiper. They were fast and friendly. I highly recommend them!

The best customer service! We have brought our vehicle in a couple of times and they are always open and honest with the work that needs to be done. They don't push additional services on you and give you options so you get what you need. I'll always recommend these great guys and continue to get my auto work done with them. Mahalo Gearheadz! read more

These guys are great... I ordered a part for my vehicle "tailgate sensor" for my suv. They installed it for me no problem (I thought that was why my door wouldn't open every time as it's supposed too). After that install I discovered the door was still having issues so I called and they did a diagnostic and fixed the problem within the week. Ordered the part needed from Honolulu and got it shipped over. Great customer service and good work. Mahalo. read more

Update as of May 4th: As a recap I had stated in a previous review, I had gone in for an oil change and they tried to rip me off. Told me I had balding tires and needed new breaks and rotors all around. The issue was I had put all 4 brand new tires on not even 3 months prior. Its also worth mentioning I was full time furloughed and during quarantine so I had barely driven my car at all. My tires were above 98% tread life. First lie. So I had someone else look at my breaks and rotors to find out they were at 40/50% front to back. Second lie. Fast forward to today. Had another oil change done (not with Gearheadz). When I picked up my car the mechanic tells me the last people that changed the oil filter had left the bolt "almost round". Meaning they tightened it so hard it changed the shape of the bolt. The pic attached is how bad it was. Now I have to get that part replaced too. DO NOT I REPEAT DO NOT GO HERE. Idk what happened. I have now heard of others with similar trouble from this auto shop. Avoid it. read more

Gearheadz Auto Salon - Stripped bolt - Auto Repair Near Me - Kamuela, Hawaii

I went into Gearheads to get a Safety check and they told me that my rear brakes needed to be serviced. I made an appointment and two weeks later. I appeared there and after two hours they told me that they didn't have the parts. I said give me a call when you get the parts in. about three weeks later I called them and asked if the parts were in yet and they said they had not ordered them. I said well please order them and give me a call when the parts come in. they gave me a call and said the parts were there. I made an appointment. after waiting for two hours, I noticed that the car had not moved. I asked them what was the problem. They said that the parts were not there yet. I asked for my keys and left. They did not apologize whatsoever. read more

Gearheadz is the only reliable honest place to go to have car repairs done in Waimea and possibly all of the Big Island! The owner, Jason, runs a great shop! read more

I have nothing but good things to say about these guys. They diagnosed the problems on 3 of my cars, and fast. Fixed the problems of my cars. Never suggested I needed something I didn't. Called me as soon as the work was done. I've been taking my Vehicles there, including my motorcycle, for my safety. Always professional and informative. I recommend taking your vehicles to GearHeadz because they have never failed me to date out of 5 years of service. read more

They diagnosed and repaired my cars no start issue. People are very friendly and service was fast. Price was fair.

They ordered a window regulator (upon request) and replaced it this past Wednesday. They serviced my vehicle quickly. The window worked fine but by Sunday, the handle was coming off. The black spacer was found in the door pocket and the wrong sized clip may be the reason why the window handle comes off. I'm taking it back so the issue can be fixed. read more

Had a problem with my truck and they said they would get back to me, never did. I say they are good at fixing and stuff but after what I dealt with? Can't even call and give updates, if they can't fix it then they should be communicate read more

While driving in Waimea going home to Puu Nani. My car started to studdar.Check engine light comes on. Felt like losing compression. It was 2pm I turned the and headed toward GEARHEADS IN WAIMEA. AN employee came / tried to fix the problem. He put a sensor to track problem. After he determined that the coil needs replacement. Got the parts from NAPA Store in Waimea. Change (1) coil. I will recommended this company for service/ Repair. Jason is the man to see for excellent Service. Mahalo. . Jason read more

Just wanted to give a big mahalo to the 2 Evans and the rest of the guys here. They didn't make me feel intimidated at all, super professional and very accommodating. Recommend this place as I will be now a returning customer until I move. mahalo read more

I appreciate Trey and Evan for all the time and care with my older BMW. As was requested after service, to 'stop in' 'anytime', and they will keep an eye on my oil leak....and they are! Appreciate a place that does whatever it promises. Aloha read more

Gearheadz Auto Salon - Auto Repair Near Me - Kamuela, Hawaii

Top notch and honest mechanics are hard to find. Broke down in Waimea late on a Friday and these guys went over and above to make sure we weren't stranded. Fixed the problem at a reasonable price and even called their auntie to drive us to Waikoloa. Thank you!! read more

I have been coming to Gearheads for 10+ years. Always treated me with respect and took the time to explain the service. So glad to see how they grew over the years. Nice to have a caring and honest car repair in Waimea town read more

Great service and very helpful. I've taken both fairly new and well worn cars here. They've always figured out a solution and treated me with aloha. read more

These guys are tops. I've used them for pre sale inspections, minor engine light repairs, and major service jobs. They are fantastic across the board. Every employee is friendly, knowledgeable and prompt. The mechanics know what they are doing, and will explain it in as much or as little detail as you want. Their prices are awesome, one third of what a dealer on this island will ask for. Can't recommend these guys enough! read more

OMG! We are visiting from Oahu and were driving with my aunt's old Avalon. The car was acting up just before Waimea and we didn't know if we were going to even make it there. Luckily we did and found this repair shop. It was busy but Jason came up to me to see what I needed. I told him about what was wrong and that we had a flight to go back home in the afternoon. He was so awesome and told me he could help. He had an idea of what was wrong and told me not to worry while he finished another customer. He drove the car around to confirm the problem then open the hood and explained what he thought was wrong and said what needed to be done to fix it. Luckily, it was drivable and would be able to go back to Hilo. When I asked him for the bill he said it was at no charge. Thank you so much and Jason if you get to read this review besides knowing that you are so awesome and nice, that we also made it to Hilo with no problem! Thank you so much!!! read more

I want to give a shout out to this business for having amazingly kind and helpful employees. I had the morning from hell and they really turned my day around! I've been waiting 5 months for a vehicle registration appointment happening today. I had an appointment this morning in my town for a safety inspection and when I was on my way there I realized that my right blinker wasn't working. I quickly had to figure out where I could get a replacement bulb and it was over 40 minutes away from my house. So I drove to the Waimea auto parts store, got my bulb, hopped on YouTube and taught myself how to change the bulb. Unfortunately when I went to pop my hood, it wouldn't unlatch and was stuck. The clock was ticking down for me to be able to get the light changed, drive 40 mins home for the safety inspection and then drive all the way back to Waimea for my vehicle registration appointment. I stopped at two different auto body shops for help in popping the hood and no one would take the time to help me. I stopped by Gearheadz with all of my fingers crossed and ran across a really kind worker who graciously helped me pop my hood, then even popped in the light bulb for me, and made sure it was working before I went on my way. I asked if they happened to have openings for a safety inspection and he asked me to check with the front desk. Unfortunately they were backed up with appointments, but the guy at the front desk told me where I could go to a place that accepted walk ins right around the corner. I am now getting my safety inspection and will make it in time for my vehicle registration, I'm so grateful! I will definitely come back here to get all of my mechanic work done going forward. Really kind people!! Thank you!! read more

$500 for a window motor they replace with a junk motor. $360 labor to replace a starter that cost $130 and broke 1 day after installing. Diagnostic on problems that don't exist. They scam you on hours and use junk parts with no part number on the invoice .BEWARE. read more

Gearheadz was able to squeeze me in for my safety check and also help in fixing my car horn. They were fast and efficient, and had great customer service! I was able to work with Evan and Aukai and they both were great to work with. Gearheadz will be my preferred auto shop for all my auto needs! read more

Good crew of guys working there. Fast friendly service. Safety inspection or a clutch, these guys can make it happen.

Gearheadz was such a pleasure to work with. Jason was honest and helpful. He responded to my questions quickly and made me feel like a priority. There was a lot going on in the shop this week, but the service was incredible, and Jason went out of his way to make my experience with Gearheadz absolutely fantastic. I would recommend their services without hesitation. Great crew, great price, great customer service. Thank You Gearheadz! read more

DO NOT TAKE YOUR VEHICLE HERE! These guys are scam artists. They prey on people (like me) who aren't mechanical. After $1400 gone my problem was eliminated for a few weeks, but then came back. It turned out I had two issues (one simple) - neither of which these guys found. I doubt they even checked. read more

They did the work I never seemed to have e the time for and did it on budget and on time! They even handled my modified car with ease. Great guys and great service too! Even gave me a quick ride to work in the AM after dropoff. I'll keep.coming back... read more

We recently purchased an '89 Toyota pickup, and family here on the island suggested we go to Gearheadz to give it a once over to see that we'd made a good purchase. We're very glad we took their recommendations :) Aukai was awesome! Very straightforward, kind, and informative! We will definitely be bringing all of our auto needs to Gearheadz in the future. Excellent price for excellent service :) read more

Wonderful Job! I needed a safety inspection and they were great! Yes, it's a garage and it's about 3/4 down the building. It's tight drive but do able! Great guys I will use them again. BTW they work the classic too. read more

Went here for my safety check, couldn't recommend them more highly! Such incredibly warm, sweet, and professional service. What a pleasure! Will always go back for all my auto needs! The guy said he never realized how being friendly and honest was such a niche in the auto repair world, but it certainly is! So refreshing!! ALOHA & MAHALO!! read more

Amazing auto repair shop! I have never gone to any auto shops and was debating where I should get my motorcycle checked out until my closest friend recommended Gearheadz. From there, I have met Aukai who is very honest, easy to understand, and informative about it. At that time, I need to get my back tire change and that my ABS light is on so I have to get them checked out. From my experience and knowledge about this shop, they know how to get it done. From modified cars to modified trucks, this local auto shop is the place to take your vehicle(s) in service. They're also in the process of doing safety checks so that means no long commutes to other places like Kona or Hilo side! Check out Gearheadz if you have any issues with your vehicles. They will ask you lots of questions and suggestions to pinpoint and address your problems and needs. It won't hurt to give them a call. And so, Gearheadz does get the job done in an effective and efficient matter. I recommend this auto repair shop and I will be coming back here again. read more

Awesome people! Pulled in last minute to get a safety inspection but needed my insurance car printed. They were very friendly and accommodating and got everything done quickly. Thank you Aukai! read more

Quality car repair. Local vibe but don't be intimidated rather just be friendly and laid back and you'll get along fine. Our go to place for all our car needs and they do safety inspections also. They are too busy for drop-ins in my opinion so call and make an appointment like everyone else. My transplant husband loves them and gets along with all of them great ! Highly recommended. read more

Went to Gearheadz based on a recommendation from a neighbor. This was specific to the State Safety Inspection. Jason and staff were all super friendly and helpful as this was a new process for us. Located next to Napa Auto parts and in close proximity to the DMV where we had to go to register our vehicles. Highly recommend if you need to register your out of state vehicle and are in need of your inspection. It will be explained to you, no need to be intimidated. There is no waiting room or anything like that, but it will not take that much time. read more

Very grateful to the team for walking me through the Hawaii state Safety Check process for vehicles. The process is three steps the first of which Gearheadz requires: insurance card (paper or electronic), current registration document, and a drivers license. Jason made me feel comfortable with the multi-step process. He is very patient and knowledgeable -carefully taking the time to explain the process to me. For the second step, one must go to the DMV to complete the car registration which additionally requires: the shipping bill of lading document, fees for the car registration, and the Safety Check document that Gearheadz will provide to you after a successful completion of the first step. Luckily, Gearheadz has a great location as they are only a couple blocks away from a very nice DMV! At the DMV, among other things, you will receive a pair of license plates. For the last step, one can return to Gearheadz and they will put the license plates on for you in a matter of minutes. That's it - very easy. The shop itself lacks customer seating, but is in walking distance to shops, restaurants with lots of seating. The two processes total at Gearheadz took about 15 minutes --and that includes waiting time. This was the fastest visit I've had to an auto shop ever. Recommended. read more

The initial call to them told the story. "Yeah, we can do it, bring it right in." That friendly attitude was the same when I took the car in. They fixed the problem immediately and everyone in the place had a smile on their face. The charge was reasonable, for sure. They will be seeing more of me and my friends their too. I wish them much success. read more

Nice and reliable, but don't rush. Gearheadz did a great job filling my AC back up and I was thankful for the ride to town. They work on many cars at once, so it's best not to be in a hurry. Super friendly service and very professional. Thank you Gearheadz!! read more